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Summary of reviewsSunway Velocity Hotel Kuala Lumpur receives high praise for its exceptional location, connected directly to the Sunway Velocity Mall and just a short walk from MRT and LRT stations. This prime position offers unparalleled convenience for shopping, dining and accessing entertainment options, making it an excellent choice for both leisure and business travelers.
Guests appreciate the hotel's overall cleanliness with rooms frequently highlighted for their tidiness, modern design and comfort. While a few minor housekeeping issues were noted, the general consensus reflects a high standard of cleanliness that enhances the guest experience.
The staff at Sunway Velocity Hotel Kuala Lumpur are often described as exceptionally friendly and helpful, creating a welcoming and professional atmosphere. Their willingness to assist and provide great hospitality contributes to the hotel's positive reputation.
The breakfast at the hotel garners mixed feedback. Many found it delicious and good value for money, while others felt the variety was limited and did not meet the expectations of a 4-star establishment. Still, the surrounding area offers alternative breakfast options.
The hotel's rooms are praised for their spaciousness and comfortable beds, ensuring a restful stay. Guests enjoy the contemporary design and cleanliness, although some mentioned the need for better maintenance of room facilities. The stunning city views from the rooms add to the pleasant ambiance.
The gym and pool facilities also receive commendable reviews. The gym, located on the top floor, offers impressive views and is well-equipped for various fitness routines. The infinity pool provides a serene escape with a beautiful cityscape backdrop, appealing to both adults and children alike.
Parking, however, presents a challenge for some guests with no free parking available and a somewhat confusing layout. Despite the modest daily rate, finding a spot can be difficult, particularly near the lobby.
Overall, Sunway Velocity Hotel Kuala Lumpur stands out for its strategic and central location, clean and comfortable rooms, friendly staff and excellent facilities, making it a highly recommended choice for visitors seeking convenience and comfort in Kuala Lumpur. Show more
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Hotel with Infinity Pool
Sunway Velocity Hotel Kuala Lumpur is a modern 4-star hotel in the heart of Kuala Lumpur which features an array of facilities for guests to enjoy. One of them is its stunning rooftop infinity pool, furnished with sunbeds and umbrellas, offering an ideal relaxing space to every guest. Due to the pool's location at the top of the building, guests have the opportunity to enjoy breathtaking views over the vibrant city and its most trademark attractions.
Hotel Taking Steps Towards Sustainability
Aligned with Sunway Group's commitment to UN Sustainable Development Goals, this hotel has introduced guest-centric sustainability initiatives. These include self-check-in kiosks and an e-concierge service to reduce paper usage. The hotel also uses locally-sourced natural bath amenities, replacing those packaged in single-use plastic.
Hotel with Swimming Pool
Sunway Velocity Hotel Kuala Lumpur features a rooftop infinity pool. The pool is furnished with sunbeds and umbrellas, offering a relaxing space. Guests enjoy breathtaking views over the vibrant city.
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
4-Star Hotel
Connected to the Sunway Velocity Mall, this hotel offers modern accommodations with a rooftop infinity pool and fitness center. Its prime location provides easy access to shopping, dining, and entertainment, ensuring a comfortable and convenient stay.
Hotel with Panoramic View Pool
This modern hotel features a stunning rooftop infinity pool with sunbeds and umbrellas, offering an ideal relaxing space. The pool's location at the top of the building provides breathtaking views over the vibrant city.
Hotel with Rooftop Pool
Features a rooftop pool that provides a refreshing experience. The hotel's modern design and excellent location within Sunway Velocity make it a great choice. The pool area is well-equipped and offers a relaxing environment.
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Superior Twin RoomThis air-conditioned superior room is fitted with a flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Executive roomThis spacious air-conditioned superior room is fitted with a flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Superior King RoomThis double room offers a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a safe deposit box, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.
Premier Room Guests will have a special experience as the double room features a rooftop pool. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a safe deposit box, an electric kettle, a carpeted floor as well as city views. The unit offers 2 beds.
Deluxe King RoomThe spacious air-conditioned double room provides a flat-screen TV with satellite channels, a safe deposit box, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.
Deluxe Twin RoomThe air-conditioned twin room offers a flat-screen TV with satellite channels, a safe deposit box, an electric kettle, a carpeted floor as well as city views. The unit offers 2 beds.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Sunway Velocity Hotel Kuala Lumpur boasts an enviable location that stands out as a major highlight for guests. The hotel is directly connected to the massive Sunway Velocity Mall, offering unparalleled convenience for shopping, dining and entertainment, which makes it an excellent choice for visitors who value accessibility and a rich variety of amenities right at their doorstep. Just a short walking distance from both MRT and LRT stations, the hotel ensures seamless transportation options, making it easy for guests to explore the wider city.
The proximity to popular spots like KLCC and nearby malls, including MyTown Mall and Ikea, further enhances the hotel's appeal. Guests particularly appreciate the ease of finding places to eat and shop with many food outlets and stores just a few steps away. The convenient transport links and central location also contribute to a tranquil yet connected environment, perfect for both business and leisure travelers.
Overall, the strategic and central location of Sunway Velocity Hotel with its direct access to the bustling mall below and excellent public transport links, receives high praise from guests, making it a highly recommended choice for a comfortable and convenient stay in Kuala Lumpur.
Breakfast
Sunway Velocity Hotel Kuala Lumpur's breakfast has garnered a mix of feedback from guests. On the positive side, many found the breakfast to be delicious and good value for money, appreciating the decent range of options available. The breakfast room, although large, was noted to be less attractive compared to other areas of the hotel.
However, there are also numerous comments highlighting the limited variety of breakfast choices. Some guests mentioned that the breakfast did not meet their expectations or the standards of a 4-star hotel. The limited and sometimes not tasteful breakfast menu was a recurring theme. Additionally, the breakfast spread could benefit from being more refreshed and improved overall.
A significant number of guests also pointed out that breakfast was not included in their booking plan, which contributed to some of the dissatisfaction. For those opting to eat near the hotel, they found that the surrounding area did offer breakfast options.
In summary, while the taste of the breakfast at Sunway Velocity Hotel Kuala Lumpur generally received positive remarks, the limited variety and occasional lack of inclusion in the booking package were common points of critique.
Rooms
Sunway Velocity Hotel Kuala Lumpur offers a comfortable and modern stay with rooms that are consistently praised for their cleanliness and spaciousness. Guests frequently highlight the comfort of the beds and the contemporary design of the rooms. Many appreciate the great city views and well-equipped bathrooms, which are noted for their convenience, particularly for elder visitors. The bright and cozy ambiance adds to the overall pleasant experience.
The hotel’s location near a shopping center is another strong point, providing easy access to amenities and entertainment. Some reviewers found the efficiency of the receptionists during check-in commendable and enjoyed the friendly staff. The hotel's connection to a mall and its good size rooms are repeatedly mentioned as notable benefits.
However, there are occasional mentions of areas that could use improvement, such as the need for more thorough room cleaning, better maintenance of room facilities like the refrigerator and electrical kettle and enhanced cleanliness of the toilets. Despite these occasional issues, many guests express satisfaction with their stays, often mentioning returning multiple times due to the hotel's overall comfort and convenient location.
Overall, Sunway Velocity Hotel Kuala Lumpur provides a clean, spacious and conveniently located accommodation, making it a practical choice for travelers looking for comfort and easy access to shopping and city amenities.
Beds
Sunway Velocity Hotel Kuala Lumpur offers guests a comfortable and restful experience, thanks largely to its beds. Numerous reviews praise the beds as being very comfortable, spacious and super soft, contributing significantly to a good night's sleep. Some guests mention the beds being large enough to accommodate multiple people, highlighting their spaciousness.
However, a few guests have noted the need for improvements, especially with the pillows which some find too soft or thin for comfort. The condition of the comforter blankets and bed sheets also came up with some suggesting that they need replacement due to wear and stains.
Despite these minor issues, the overall consensus is that the bed quality is excellent with most guests feeling well-rested and satisfied with their sleeping arrangements. The hotel rooms are reported to be clean and clear, adding to the overall positive experience.
Overall, the beds at Sunway Velocity Hotel Kuala Lumpur are a standout feature, ensuring guests can relax and rejuvenate throughout their stay.
Cleanliness
Sunway Velocity Hotel Kuala Lumpur has garnered positive feedback regarding its cleanliness, frequently being described as clean and well-maintained. Guest reviews highlight the impeccable cleanliness of both the property and the rooms, which are noted to be tidy, comfortable and meeting expectations. The modern, simple and tasteful decorations add to the pleasing atmosphere. Several reviewers mention that the rooms are clean and comfortable, contributing to an overall satisfying stay.
However, there are a few isolated comments about areas that could benefit from additional attention, such as occasional smelly toilets, stained bedsheets and quilt covers, dirty carpets and a coffee counter that wasn't wiped properly. These minor issues notwithstanding, the overall cleanliness of the hotel and rooms is viewed positively with the courteous staff often cited for their helpfulness and dedication to maintaining a clean environment.
Staff
Sunway Velocity Hotel Kuala Lumpur is renowned for its exceptionally friendly and helpful staff, creating a welcoming atmosphere from the moment guests arrive. The staff is consistently praised for their genuine smiles, politeness and professional demeanor. Descriptions of the hotel’s employees often highlight their courteous and delightful nature, making interactions pleasant and satisfying for visitors. Guests frequently commend the team for their accommodating attitude and great hospitality, ensuring a positive experience.
Despite a couple of comments suggesting room for improvement at the front desk, the overall sentiment reflects an attentive and supportive staff. The front office team is generally considered nice and supportive, contributing to the hotel's reputation for excellent service. Friendly and helpful staff are a recurring theme throughout the reviews, underscoring the hotel's commitment to providing great services and creating a welcoming environment for travelers.
Wi-Fi
At Sunway Velocity Hotel Kuala Lumpur, guests have noted several aspects regarding the wifi service. Many found it convenient that wifi access was readily available, making connectivity easy. However, there were some concerns about the security of the network, as it did not require a password and this made a few guests uneasy about its safety. Others mentioned that the wifi signal and speed sometimes left much to be desired, describing it as poor, unreliable or slow. Despite these issues, the accessibility of the wifi remains a notable convenience for guests.
Gym
The gym at Sunway Velocity Hotel Kuala Lumpur offers a satisfying experience for fitness enthusiasts. Positioned on the top floor, it boasts an impressive view, adding a scenic touch to workouts. Guests have noted that the gym is well-equipped, making it suitable for a variety of fitness routines. Despite some occasional issues with the air conditioning, the overall setting of the gym, complemented by its beautiful vistas, leaves a positive impression. Additionally, guests can enjoy the combination of the gym and the pool, both offering outstanding views to enhance their stay.
Pool
Sunway Velocity Hotel Kuala Lumpur offers an impressive infinity pool that repeatedly receives praise for its stunning views and inviting atmosphere. Overlooking the city, this rooftop pool provides a serene escape with a beautiful cityscape backdrop. Guests, both adults and kids, find joy in swimming and relaxing by the clean, well-maintained pool. Its connection to the mall adds convenience for a quick dip amidst shopping sessions. Despite a few mentions of strict management and initial doubts about its features, visitors often find themselves pleasantly surprised by the pool's exceptional ambiance and facilities.
Parking
Guests at Sunway Velocity Hotel Kuala Lumpur frequently mention the parking situation in their reviews. There is no free parking available for guests and parking can be somewhat expensive as it comes with a flat rate of RM3 per day. The hotel's parking lot is shared with the adjacent shopping mall, which can make it challenging to find a spot, especially near the lobby. The car park is also noted to be confusing for some visitors to navigate. Additionally, it is necessary to validate parking tickets before leaving, but guests have noted the absence of personnel to assist with this process. Despite these challenges, the daily rate for parking is modestly priced, which some may find manageable for longer stays.
Yes, Sunway Velocity Hotel Kuala Lumpur has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Sunway Velocity Hotel Kuala Lumpur.
No, Sunway Velocity Hotel Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at Sunway Velocity Hotel Kuala Lumpur.
Yes, Sunway Velocity Hotel Kuala Lumpur has a gym.