The 5 Elements Hotel Chinatown Kuala Lumpur

Kuala Lumpur 3.14374600, 101.69870900 , Lot 243, Jalan Sultan (chinatown) (Show on Map)
7.8
Good


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Summary of reviewsThe 5 Elements Hotel Chinatown Kuala Lumpur is a well-regarded choice for travelers seeking an immersive Chinatown experience, offering an excellent location with easy access to nearby attractions and various dining options. Positioned close to the MRT and other public transport lines, the hotel's centrality is a highlight, providing guests with convenience in exploring the vibrant city of Kuala Lumpur. The spectacular views from upper-floor rooms add a charming touch to the stay.

Rooms are frequently praised for their spaciousness and cleanliness, featuring comfortable beds that ensure a restful night’s sleep. The family suite options are particularly appreciated by those traveling with children or in larger groups, providing ample space and practical amenities. Although the decor may show signs of age, the accommodations are generally seen as providing good value for their price, with attentive housekeeping staff maintaining a commendable level of cleanliness.

The hotel's standout feature is its staff, consistently described as friendly, professional, and highly helpful. Reception staff, in particular, enhance the guest experience with their efficiency and warm interactions, contributing to a welcoming atmosphere. While breakfast receives mixed reviews, with some guests wanting greater variety and freshness, the inclusion of it in the room rate is appreciated by more budget-conscious travelers.

WiFi service experiences vary; some guests enjoy strong and stable internet, while others report occasional connectivity issues. Despite this, the proactive approach of the staff in addressing problems is noted positively. The hotel is recognized as family-friendly, with suitable facilities and a strategic location facilitating enjoyable stays for families.

Overall, The 5 Elements Hotel offers a comfortable, budget-friendly option for travelers to Kuala Lumpur, providing a practical base from which to explore the exciting and dynamic Chinatown district. With continuous improvements, the hotel can elevate its service to match its central and vibrant location.
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Free Wi-Fi

Cheap Hotel

Accessible Hotel

3-Star Hotel

Room Types
Superior Twin Room This room includes air conditioning, a flat-screen satellite TV, refrigerator and electric kettle. Free toiletries and towels are included in the en suite bathroom. Located on Floors 5 - 10, room accommodates 2.

Deluxe Queen Room This room includes air conditioning, a flat-screen satellite TV, refrigerator and electric kettle. Free toiletries and towels are included in the en suite bathroom. Located on Floors 4 - 10, room accommodates 2 and features city views.

Family Room This air-conditioned family room opens up to views of the city. It is fitted with a flat-screen TV and an electric kettle. The en suite bathroom includes shower facilities and free toiletries. Please note that the family room consists of interconnecting Superior Twin and Deluxe Queen rooms.

Deluxe Queen Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a balcony with city views, this suite also provides a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

Suite with Hot Tub The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a balcony with city views, this suite also offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.

Family Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a balcony with city views, this suite also features a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 4 beds.

Standard Double Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a balcony with city views, this suite also provides a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews
7.8
Good
Location
Nestled in the bustling heart of Chinatown, The 5 Elements Hotel Chinatown Kuala Lumpur offers a superb location for travelers exploring the vibrant city. Its strategic placement ensures convenient access to a myriad of dining options, with numerous restaurants and food stalls at your doorstep where you can indulge in delicious local cuisine. The hotel’s proximity to popular attractions and landmarks enables guests to embark on a sightseeing adventure with ease, whether it's shopping at the Central Market or experiencing the lively night market.

Transit is a breeze with MRT and other subway lines just a short walk away, making it easy to navigate through Kuala Lumpur and beyond. Guests appreciate the central position of the hotel, which not only facilitates transportation but also places them right in the middle of cultural excitement. The panoramic views from the upper rooms offer a captivating glimpse of the city’s skyline, adding an extra element to the overall experience. The location provides great value for money, emphasizing both convenience and quality, making it a favorable choice for both leisure and business travelers eager to immerse themselves in the vibrant Chinatown district.

Breakfast
The breakfast experience at The 5 Elements Hotel Chinatown Kuala Lumpur appears to be a mixed bag based on guest reviews. While some guests found the breakfast to be quite good, offering a decent variety of options that mix Asian and Western styles, others found it lacking in terms of variety and quality. The buffet style offers basic selections with some guests appreciating the inclusion of favorites like congee, bread, coffee, and fruit. However, others felt that the offerings were monotonous, with little to no change over their stay. Some guests appreciated the price-performance ratio, considering the breakfast adequate given it was included in the room rate, while others suggested that it needs significant improvement, especially in terms of the temperature and freshness of the dishes. Issues such as limited choices, the lack of certain Western breakfast staples, and unfriendly staff have also been mentioned. Ultimately, it seems the breakfast may suffice for less discerning guests, but it certainly leaves room for improvement to truly match the standards of the hotel itself.

Rooms
The 5 Elements Hotel in Chinatown Kuala Lumpur consistently delivers large and clean rooms, creating a comfortable atmosphere for guests. Many reviewers highlight the spaciousness, with several mentioning wonderful views from higher floors, such as views of the KL Tower and Petronas Towers. Beds are often described as comfortable, ensuring a restful stay. A family suite option accommodates larger groups with ease, offering interconnected spaces for convenience.

Cleanliness is generally commendable, with many rooms meeting expectations, although some reviews suggest occasional lapses in this area. The hotel's central location in the Chinese quarter is noted as a positive feature, making it accessible to local amenities and tourist spots. Despite some rooms being described as outdated, many guests appreciate the overall comfort and good value for the price. The attentive and friendly staff further enhance the experience, providing essential information for tourists navigating the city. In summary, The 5 Elements Hotel is favored for its spacious rooms, comfort, and strategic location, appealing to travelers seeking practicality and convenience during their stay in Kuala Lumpur.

Beds
The beds at The 5 Elements Hotel Chinatown Kuala Lumpur generally garner praise for their comfort, with many guests highlighting their positive experiences. Visitors often comment on the comfortable and clean bedding, and some describe the beds as incredibly soft and spacious. These remarks contribute to an overall impression of a restful retreat after exploring bustling Chinatown and the nearby Central Market.

However, opinions on the beds are not unanimously positive. While the majority find the beds comfortable, a few guests have noted issues such as springs poking out, beds sinking due to age, or receiving rashes from the bedsheets. Such feedback suggests that while comfort is a notable aspect, there are occasional inconsistencies in the bedding experience.

Despite these mixed reviews, the common sentiment points towards comfort, with many finding satisfaction in the spacious rooms accompanied by great views and nearby attractions. This blend of positive impressions makes the beds and accommodation at The 5 Elements Hotel a noteworthy consideration for travelers seeking comfort and convenience in Kuala Lumpur.

Cleanliness
Nestled in the vibrant heart of Kuala Lumpur's Chinatown, The 5 Elements Hotel offers a convenient location with easy access to local attractions like Central Market and the bustling night market. While the hotel maintains a reputation for cleanliness, many guests noted areas requiring improvement. Several reviews highlight the spaciousness and comfort of the rooms, which are often described as clean and tidy. Housekeeping staff are frequently commended for their politeness and efforts, particularly in maintaining clean linens and well-attended bathrooms.

However, some aspects of the hotel reflect signs of aging; carpets and other room features sometimes fall short of the desired cleanliness standard. Bathrooms occasionally require additional attention, with mold and dust reported by some guests. Despite these issues, certain reviews acknowledge the generally decent maintenance of the facilities and the competitive pricing for spacious accommodations.

Overall, The 5 Elements Hotel presents a tidy and comfortable lodging option for travelers seeking proximity to Chinatown's lively atmosphere, although improvements in daily housekeeping routines and attention to detailed cleaning would enhance guests' experiences.

Staff
The 5 Elements Hotel in Chinatown Kuala Lumpur has garnered an impressive reputation for its commendable staff. Guests consistently praise the hotel staff for being notably friendly and helpful, ensuring a warm and welcoming environment. The reception staff are described as professional, efficient, and sometimes super friendly, contributing to a smooth check-in experience. A particular mention is given to individuals like Nick and Tomas at the front desk, who are highlighted for their approachability and communicative abilities, even in Cantonese.

Despite a few mentions of occasional cold attitudes, the overarching sentiment from reviews emphasizes a positive experience, with staff described as polite, courteous, and eager to assist guests with their needs. Attentiveness seems to be a hallmark of the hotel's service, as both the front desk and housekeeping receive accolades for maintaining high standards in customer care and cleanliness. Overall, the friendliness and helpfulness of the staff greatly enhance the guest experience at The 5 Elements Hotel, making it an appealing choice for travelers looking to explore the vibrant Chinatown area.

Wi-Fi
The WiFi experience at The 5 Elements Hotel Chinatown Kuala Lumpur appears to be mixed based on guest reviews. Many guests have praised the WiFi for being good, stable, and fast, highlighting a comfortable and strong internet environment during their stay. Some visitors even found the WiFi impressively well-functioning and reliable. On the other hand, there have been instances where guests encountered issues such as weak connections, slow speeds, and even temporary unavailability due to unexpected circumstances like a flood. Despite these challenges, some guests appreciated the staff's proactive approach in offering personal mobile hotspots when needed. While the hotel seems to offer periods of dependable internet service, some visitors have reported difficulties in connecting and security concerns. Overall, the WiFi service at the hotel varied, with some experiencing seamless connectivity and others facing occasional disruptions.

Family
The 5 Elements Hotel Chinatown Kuala Lumpur offers a convenient and comfortable stay for families with children, particularly those who book the family suite or interconnecting family rooms. These room options provide spacious accommodations, allowing up to six guests to stay comfortably, with two large beds in the main area and additional single beds in a secondary sleeping space. The hotel’s facilities include a pool that is 1.40 meters deep, making it well-suited for children's activities. Situated in the lively Chinatown area, guests can easily enjoy the vibrant surroundings even after nightfall. The hotel is also noted for being user-friendly for both families with children and the elderly, making it a preferred choice for those traveling with younger and older family members alike. Its strategic location and thoughtful accommodations make it a great base for family adventures in Kuala Lumpur.

3 Star
The 5 Elements Hotel in Chinatown Kuala Lumpur offers a strategically convenient location in the heart of the city, making it an attractive option for budget travelers. While the hotel falls under the three-star category, it does provide clean and comfortable accommodations at a very economical price, which many guests find to be good value for money. Visitors appreciate the friendly and helpful staff, which adds to an overall pleasant experience. However, the hotel could improve in terms of service and maintenance, as some areas like the furnishings might need attention. Despite some minor shortcomings, for those seeking an affordable stay in a prime area, this hotel can be a practical choice for a short visit.


No, The 5 Elements Hotel Chinatown Kuala Lumpur doesn't have any pool.

No, a spa isn't available at The 5 Elements Hotel Chinatown Kuala Lumpur.

No, The 5 Elements Hotel Chinatown Kuala Lumpur doesn't allow dogs.

No, parking facilities aren't available at The 5 Elements Hotel Chinatown Kuala Lumpur.

No, The 5 Elements Hotel Chinatown Kuala Lumpur doesn't have a gym.

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