The Majestic Hotel Kuala Lumpur, Autograph Collection
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Majestic Hotel Kuala Lumpur, Autograph Collection has an enviable location, providing easy access to cultural and historical landmarks such as the National Mosque, Central Market, Chinatown and the Islamic Arts Museum. While it is slightly farther from the bustling city center and major commercial hubs, efficient transport links via Grab taxis, public transportation and a shuttle service make it highly accessible. The tranquil and scenic environment is ideally suited for travelers looking to explore Kuala Lumpur's heritage without the city's hustle.
The breakfast buffet at The Majestic Hotel is overwhelmingly praised for its extensive variety and quality with international and local dishes catering to diverse dietary preferences, including vegan and gluten-free options. Guests frequently described it as one of the best they've ever experienced, noting the fresh barista coffee as a standout feature. While a few reviews mentioned inconsistencies like lack of variety during weekdays or cold food during peak times, the majority of guests found the breakfast delightful and satisfying.
The hotel’s dinner options receive mostly positive feedback, particularly the Colonial Café and Contango restaurant, both of which offer flavorful dishes and live entertainment. However, room service receives some criticism for limited options, high prices and small portions. Despite these minor setbacks, the overall dining experience is praised for its variety and quality.
Rooms at The Majestic Hotel are celebrated for their spaciousness, cleanliness and charming blend of English colonial style with modern comforts. Guests appreciate the large, luxurious bathrooms, comfortable beds and thoughtful in-room amenities. Suites, in particular, receive glowing reviews for their expansive space and superior views. Although some minor issues like small stains on sheets or outdated bathroom designs were noted, the general consensus is highly favorable.
Cleanliness is another strong point for the hotel with guests consistently noting the immaculate condition of rooms, well-maintained facilities and high standards of housekeeping. Despite a few isolated concerns, the hotel generally provides a spotless and comfortable environment that aligns with its five-star status.
The staff at The Majestic Hotel are highly praised for their friendliness, professionalism and dedication to providing exceptional service. Guests frequently highlight the warm and accommodating atmosphere created by the staff with specific individuals often mentioned for their exemplary service. A few less favorable encounters were noted, but these seem to be exceptions rather than the norm.
The WiFi experience at the hotel is mixed. While some guests found the high-speed and stable connections satisfactory, others reported slow and unreliable experiences, particularly in corner rooms. Issues with security and the necessity of paying for a faster connection were also highlighted, indicating room for improvement in this area.
The spa facilities receive praise for excellent massages and modern comforts, such as large bathtubs and good showers. However, some guests report communication issues, maintenance problems and a lack of clear guidance, which detract from the overall spa experience.
The gym is generally appreciated but considered basic and functional with guests suggesting the addition of more equipment and upgraded facilities. The lack of a shower, sauna and 24-hour access were also noted as areas needing improvement.
The pool area receives mixed reviews with many guests finding it charming and well-maintained. However, some criticisms regarding the pool area were mentioned, but details on these issues are not clearly provided in the summaries.
Overall, The Majestic Hotel Kuala Lumpur offers a luxurious and comfortable stay with excellent service, delicious dining options, spacious rooms and a prime location near key attractions. Despite some areas needing improvement, the hotel remains a top choice for visitors to Kuala Lumpur.
Categories
The breakfast buffet at The Majestic Hotel is overwhelmingly praised for its extensive variety and quality with international and local dishes catering to diverse dietary preferences, including vegan and gluten-free options. Guests frequently described it as one of the best they've ever experienced, noting the fresh barista coffee as a standout feature. While a few reviews mentioned inconsistencies like lack of variety during weekdays or cold food during peak times, the majority of guests found the breakfast delightful and satisfying.
The hotel’s dinner options receive mostly positive feedback, particularly the Colonial Café and Contango restaurant, both of which offer flavorful dishes and live entertainment. However, room service receives some criticism for limited options, high prices and small portions. Despite these minor setbacks, the overall dining experience is praised for its variety and quality.
Rooms at The Majestic Hotel are celebrated for their spaciousness, cleanliness and charming blend of English colonial style with modern comforts. Guests appreciate the large, luxurious bathrooms, comfortable beds and thoughtful in-room amenities. Suites, in particular, receive glowing reviews for their expansive space and superior views. Although some minor issues like small stains on sheets or outdated bathroom designs were noted, the general consensus is highly favorable.
Cleanliness is another strong point for the hotel with guests consistently noting the immaculate condition of rooms, well-maintained facilities and high standards of housekeeping. Despite a few isolated concerns, the hotel generally provides a spotless and comfortable environment that aligns with its five-star status.
The staff at The Majestic Hotel are highly praised for their friendliness, professionalism and dedication to providing exceptional service. Guests frequently highlight the warm and accommodating atmosphere created by the staff with specific individuals often mentioned for their exemplary service. A few less favorable encounters were noted, but these seem to be exceptions rather than the norm.
The WiFi experience at the hotel is mixed. While some guests found the high-speed and stable connections satisfactory, others reported slow and unreliable experiences, particularly in corner rooms. Issues with security and the necessity of paying for a faster connection were also highlighted, indicating room for improvement in this area.
The spa facilities receive praise for excellent massages and modern comforts, such as large bathtubs and good showers. However, some guests report communication issues, maintenance problems and a lack of clear guidance, which detract from the overall spa experience.
The gym is generally appreciated but considered basic and functional with guests suggesting the addition of more equipment and upgraded facilities. The lack of a shower, sauna and 24-hour access were also noted as areas needing improvement.
The pool area receives mixed reviews with many guests finding it charming and well-maintained. However, some criticisms regarding the pool area were mentioned, but details on these issues are not clearly provided in the summaries.
Overall, The Majestic Hotel Kuala Lumpur offers a luxurious and comfortable stay with excellent service, delicious dining options, spacious rooms and a prime location near key attractions. Despite some areas needing improvement, the hotel remains a top choice for visitors to Kuala Lumpur.
Luxury Hotel
An iconic colonial mansion with glamorous interiors, this hotel offers an art deco spa, a fantastic restaurant in an Orchid Conservatory, a large pool, and sumptuous suites. It is a winning spot for tradition, style, and luxury.
Hotel for Honeymoon
The Majestic Hotel Kuala Lumpur exudes old-world charm with elegant colonial decor and superb private butler service. Its Straits Room in the Majestic Wing is designed purely for couples.
Hotel with Spa
The Majestic Spa at The Majestic Hotel Kuala Lumpur boasts art deco styles and offers a tranquil view of the hotel’s swimming pool and Kuala Lumpur City Centre. The spa features crisp white walls, glass-panelled doors, and treatment rooms decorated with antiques and fresh flowers.
Romantic Hotel
This hotel exudes old-world charm and elegance with its colonial-era architecture and neo-classical features, making it a glamourous and iconic destination. It offers luxurious rooms and suites, a piano bar, and superb butler service, ensuring a romantic and sophisticated stay.
5-Star Hotel
A historic hotel offering luxurious accommodations and timeless elegance. Known for its exceptional service, colonial charm, and central location, providing a refined and memorable stay.
Historic Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The Majestic Hotel Kuala Lumpur, Autograph Collection, boasts an advantageous location for visitors. Situated right on the main road, the hotel provides easy access to many of Kuala Lumpur's prime attractions. It's a short walk to the National Mosque, Central Market, Chinatown and the Islamic Arts Museum. The proximity to historical sites, such as the old KL Railway Station and the Botanical Gardens, adds to its charm.
Despite being a bit farther from the city center and major commercial hubs, the hotel remains highly accessible through Grab taxis and public transportation with the Pasar Seni and Muzium Negara train stations within walking distance. The shuttle service to KL Sentral further enhances connectivity for travelers. While the immediate vicinity lacks shopping and dining options, this is offset by the peaceful and scenic environment, making it ideal for those who enjoy historical and cultural exploration without the bustling city atmosphere.
Overall, the Majestic Hotel's strategic positioning near key cultural and historical landmarks, coupled with efficient transport links, makes it a convenient and quiet refuge for tourists looking to explore Kuala Lumpur's rich heritage.
The breakfast experience at The Majestic Hotel Kuala Lumpur, Autograph Collection is highly praised for its extensive and diverse buffet. Many guests appreciated the wide variety of options available, describing the breakfast as amazing, fantastic and exceptional. The spread includes a range of international and local dishes with distinct Eastern and Western stations offering a plethora of choices that cater to various dietary preferences, including vegan and gluten-free options. Guests frequently mentioned the delicious and tasty food with some highlighting the freshly made barista coffee as a standout feature.
Consistent positive remarks emphasized that the breakfast buffet was massive with ample choices that left nothing to be desired, making it one of the best many have ever experienced. The quality and freshness of the food were highlighted, as well as the exceptional service provided by the staff.
However, a few reviews noted some inconsistencies with certain guests finding the variety lacking or expressing disappointment over the limited options, particularly during weekdays. There were also mentions of the food sometimes being cold or the breakfast spread being crowded and chaotic during peak times. Despite these occasional criticisms, the majority of guests found the breakfast experience enjoyable and satisfying, contributing positively to their overall stay at the hotel.
The Majestic Hotel Kuala Lumpur, Autograph Collection receives mixed but largely positive feedback regarding its dining options. Guests are particularly impressed by the extensive and delicious buffet spread available for breakfast, lunch and dinner, which includes a vast variety of options to cater to diverse dietary needs, such as vegan and gluten-free choices. The presentation of the meals is often highlighted as outstanding and the breakfast buffet is frequently noted as incredible.
Dining at the Colonial Café stands out not only for its food but also for the delightful live music, providing a nostalgic ambiance with jazz or classical tunes. The cocktails at the Colonial Café come highly recommended. Contango, another in-house restaurant, is praised for its a la carte dinner, accompanied by live music, adding a charming touch to the dining experience.
However, some guests did encounter issues with the dining experience. There are mentions of limited food options for room service and the in-room dining menu is criticized for being overpriced with small portions. A few visitors found the food quality underwhelming in certain instances and some meals in the buffet were noted to be cold or not up to expectations. Issues with service, such as slow response times and under-trained staff, were also noted.
Despite these setbacks, the overall sentiment leans towards the positive. The dinner buffets are generally described as excellent with a range of options that can satisfy every palate. The attention to detail in terms of presentation and live entertainment creates a memorable dining atmosphere. For those looking to indulge in a luxurious dining experience, The Majestic Hotel Kuala Lumpur offers a delightful journey of flavors and ambiance, though it might be worth exploring the buffet options more than room service for a fully satisfying experience.
The Majestic Hotel Kuala Lumpur, Autograph Collection, consistently receives praise for its spacious, clean and well-appointed rooms. Multiple reviews highlight the large size of the rooms, often describing them as "huge" and "spacious," providing ample space for relaxation. Guests frequently commend the comfortable beds and the well-maintained cleanliness throughout their stays.
The rooms are noted for their stylish and charming decor, which blends English colonial style with modern comforts. Bathrooms also receive special mention for their size, often featuring large bathtubs, some with TVs in front, making for a luxurious bathing experience. Guests appreciate the thoughtful amenities such as coffee makers, tea kettles and well-equipped bathrooms with multiple sinks.
Several guests were impressed with the suites, highly recommending them for their additional space and superior views of the city or pool. Upgrades to suites like the Colonial Suite or Junior Suite were particularly well received with many describing these rooms as exceptionally comfortable and luxurious.
The views from the rooms are often described as breathtaking with large windows offering panoramas of Kuala Lumpur. Despite a few criticisms, such as occasional small stains on sheets or outdated bathroom designs, the general consensus leans heavily towards positive experiences.
Overall, guests seem delighted with the hotel's comfortable and clean rooms, the generous space provided and the high level of comfort and cleanliness, making The Majestic Hotel Kuala Lumpur a top choice for a stay in the city.
When it comes to comfort, particularly the beds, The Majestic Hotel Kuala Lumpur, Autograph Collection seems to excel. Guests repeatedly describe the beds as very comfortable, attributing their pleasant sleep quality to super comfy and cozy bedding. The beds are frequently mentioned as being spacious and large with four-poster beds adding to the luxurious sensation. High-quality sheets and an array of pillows contribute to the restful experience.
However, there are a few mixed reviews regarding the firmness of the beds; some guests found them a bit hard, but these were infrequent compared to the abundant praise. Several reviewers highlighted how clean and well-maintained the rooms and bedding were, adding to the overall comfort of their stay. Despite a few mentions of thin and unsupportive pillows, most guests were impressed with the plush, fluffy pillows, emphasizing the high standards of comfort.
In summary, the beds at The Majestic Hotel Kuala Lumpur are a major highlight for many visitors, consistently offering a luxurious and restful night's sleep. The occasional preference for different bed firmness doesn't overshadow the overwhelmingly positive feedback about the overall comfort and quality of sleep experienced by guests.
The Majestic Hotel Kuala Lumpur, Autograph Collection has received overwhelmingly positive feedback regarding its cleanliness. Guests frequently commend the hotel for its immaculate rooms, well-maintained facilities and meticulous housekeeping. Many reviews highlight that rooms are cleaned daily with no dust even inside lamp fixtures, ensuring a spotless environment. Complimentary items such as coffee in the room and superbly clean bathrooms also add to the guests' pleasant experiences.
Furthermore, the grandeur of the original buildings is preserved through diligent maintenance, creating a clean and comfortable stay for visitors. The attentive and accommodating cleaning staff are praised for their efforts in maintaining such high standards.
Despite some minor issues noted by a few guests, such as occasional dustiness or certain areas requiring more maintenance, the overall impression remains highly favorable. Guests appreciate the spacious and clean rooms, the comfortable environment and the well-kept common areas, which all contribute to a classy and enjoyable stay.
There were some isolated concerns about noise reduction, soundproofing and cleanliness lapses, such as dusty tables and mouldy bathroom walls. However, these instances seem to be exceptions rather than the norm. Generally, the hotel delivers a top-tier cleanliness experience that aligns well with its five-star status, offering a classy, clean and comfortable environment for all its visitors.
The Majestic Hotel Kuala Lumpur, Autograph Collection is distinguished by its commendable staff, garnering high praise from guests for their friendliness, helpfulness and professionalism. The staff, from the reception to housekeeping and concierge, are repeatedly described as warm, polite, courteous and accommodating. Guests consistently highlight the exceptional service, noting the staff’s attentiveness to detail, cheerful demeanor and willingness to go above and beyond to ensure a comfortable stay.
The staff’s ability to create a welcoming and comfortable atmosphere enhances the hotel experience with many reviewers mentioning the pleasant and inviting environment. The exceptional service is often highlighted, whether it’s the efficiency at the front desk, the diligence of housekeeping or the attentiveness of restaurant personnel. Specific staff members like Sara, Ali, Nina and Bhes receive individual accolades for their outstanding service and hospitality.
Despite a few mentions of less favorable encounters, such as communication issues and occasional unprofessional behavior, the overall consensus remains positive. The hotel staff's dedication to providing top-notch service and maintaining a high standard of hospitality is evident in the numerous glowing reviews, making The Majestic Hotel a standout choice for visitors to Kuala Lumpur.
The WiFi experience at The Majestic Hotel Kuala Lumpur, Autograph Collection reveals a mixed bag of feedback from guests. On a positive note, many guests appreciated the high-speed and stable connections available in various parts of the hotel, remarking on the fast internet service as one of the hotel's strengths. Complimentary WiFi was a feature that several guests found satisfactory with some describing their experience as trouble-free and perfect.
However, there are notable areas needing improvement. Guests reported inconsistent experiences with some describing the WiFi as extremely slow, frequently disconnected or unreliable, especially in corner rooms. Security was also a concern for guests who needed to use the internet for work, as the network was described as open and not secure.
Some guests noted additional frustrations: slow speeds in some rooms, awfully slow connections at times and, in certain instances, a complete lack of WiFi service. The problem of low and unstable signals, as well as the necessity of paying RM 50 for a faster connection, was highlighted as an area needing attention.
In summary, while there are positive remarks about the WiFi performance at The Majestic Hotel Kuala Lumpur, Autograph Collection, the overall feedback suggests a need for significant improvements to ensure a consistently reliable and secure internet experience for all guests.
The spa facilities at The Majestic Hotel Kuala Lumpur, Autograph Collection, evoke mixed reviews. On the positive side, the massages are often highlighted as excellent with many guests recommending the massage services. The spa rooms contribute to a modern comfort experience and the large bathtubs, some even providing TV access, add to the luxurious feel. Guests often mention the superb quality of the bathtubs and good showers, which enhance the overall experience.
However, there are some noticeable downsides. Several guests experienced communication issues with spa reservations, leading to missed treatments and overall disappointment. The guidance and explanations for using the spa and its facilities were found to be inadequate by some. Additionally, sauna and steam rooms were reportedly under maintenance or unavailable unless a specific spa booking was made and some expressed concerns over the cleanliness of the spa.
Overall, while the massages and modern comforts of the spa facilities are praised, the inconsistency in service, maintenance issues and lack of clear guidance hinder a consistently positive experience.
The gym facilities at The Majestic Hotel Kuala Lumpur, Autograph Collection have garnered a mix of reviews. While guests generally appreciated the gym, describing it as nice, good and lovely, many found it somewhat basic and functional, rather than extraordinary. Some guests suggested the gym could benefit from additional equipment and upgraded facilities, specifically mentioning a need for a machine targeting leg muscles and a more complete fitness room. The gym was also noted as being small but well-equipped and the pool area associated with it was positively mentioned.
However, a few areas for improvement were frequently highlighted. Several guests mentioned the lack of a shower and sauna in the gym area, as well as the gym not being open 24 hours. There were also instances where access to the gym was problematic due to card readability issues. Despite these critiques, the overall sentiment remains positive with many guests enjoying the gym as part of their stay.
The pool area at The Majestic Hotel Kuala Lumpur, Autograph Collection receives mixed reviews from guests. Many find the pool to be a charming spot, describing it as lovely, well-maintained and clean with some even considering it a wonderful place to enjoy time in the shade or swim. The rooftop pool in particular is mentioned as a highlight, providing a nice and secluded area for relaxation. Guests also appreciate the adjacent fitness center and the refreshing nature of the larger pool.
However, there are notable criticisms. The most common complaint is the pool’s size, frequently described as small with some noting that it doesn't match up to expectations set by the hotel's photos. The design and condition of the pool area also receive some negative comments, including remarks about it looking tired, dated and not well-kept. The lack of a kids' pool and poolside services such as food and drinks also detract from the experience for some visitors.
Overall, while the pool area is enjoyed by many for its aesthetics and amenities, there are areas that could use improvement, particularly in size, maintenance and service provisions.
Guests of The Majestic Hotel Kuala Lumpur, Autograph Collection have frequently discussed the parking situation at the hotel. A common sentiment was the disappointment over the RM15 daily parking fee, which many found to be surprisingly steep for a five-star establishment. The expectation for complimentary parking as hotel guests was voiced multiple times with some suggesting that in-house guests should have their parking fees waived altogether. While the arrangement allowed for multiple entries and exits, the lack of free parking and the necessity to validate or pay daily fees did not sit well with many patrons.
In terms of signage and navigation, there were mentions of confusing signs in the B2 parking area and difficulties with the card detector, which sometimes malfunctioned and required checking with the reception. Limited parking options also emerged as an issue with some guests indicating challenges in finding adequate parking spaces. Overall, the general consensus highlighted that while parking was provided, the associated fees and logistical issues detracted from the otherwise positive aspects of their stay.
The Majestic Hotel Kuala Lumpur, Autograph Collection, stands out as a family-friendly destination offering a luxurious stay for those traveling with kids. Families frequently highlight how the hotel caters to their needs with spacious and well-equipped rooms, making it ideal for larger groups. While the pools receive mixed reviews—some noting the absence of a dedicated children's pool—many still find them enjoyable. The suite options and open bathroom concept allow parents to keep an eye on their little ones, enhancing the convenience factor.
The hotel is praised for its clean and comfortable accommodations with several guests remarking on the excellent dining options at both dinner and breakfast. The friendly and polite staff add to the welcoming atmosphere, making families feel at home. Specific family-friendly facilities and services such as babysitting arrangements and thoughtful touches for children further enhance the experience.
Despite some minor inconveniences such as charges for kids' lifebuoys and a lack of doors and locks in bathrooms, the overall sentiment remains positive. Guests appreciate the child-friendly environment and the ample space provided for family stays. The Majestic Hotel is frequently recommended for families, particularly those with young children, ensuring a memorable and comfortable stay for everyone.
The Majestic Hotel Kuala Lumpur, Autograph Collection, exudes an air of luxury and sophistication. Known for its colonial-style elegance, the hotel stands out with its top-quality services and luxurious amenities. Many reviews highlight the stunning tea time experience and superb attentiveness of the staff which contribute to its five-star rating. The hotel meets the expectations of a five-star resort with its classy and elegant ambiance, complemented by its luxurious designs and high standards in service and facilities.
Guests often commend the consistent and impeccable five-star service, noting that the staff's attentiveness and the overall service quality are up to par with high-end hotels. Despite some critiques about certain aspects not meeting the five-star expectations, the hotel is still regarded as among the top-class luxurious hotels in Kuala Lumpur. The elevator service, tea time offerings and ambiance also received high praise, showcasing the hotel's commitment to providing a superb guest experience.
The variety and quality of food facilities, along with the superb attention to detail, add to the hotel's exceptional rating. The Majestic Hotel, undoubtedly, strives to offer the usual five-star luxuries, making it a splendid choice for travelers seeking a top-tier stay in Kuala Lumpur.
The Majestic Hotel Kuala Lumpur, Autograph Collection has garnered positive reviews as a destination well-suited for business travelers. With comfortable office spaces and convenient desks for working, it appears tailored to the needs of those on business trips. The amenities and surroundings have been praised for their cleanliness and overall appeal, making extended business stays particularly enjoyable.
While the flexibility of the hotel supports business functions and setups for meetings and conferences, a few reviews noted that some business services and a dedicated conference room might be lacking. Despite this, the hotel is still considered perfect for business travelers due to its well-presented facilities and acceptable options for business meals. However, the hotel's restaurant closing times could be a minor inconvenience for those working late.
Overall, The Majestic Hotel Kuala Lumpur presents a strong case for being a reliable choice for business travel with its impeccable amenities and business-friendly environment.
The Majestic Hotel Kuala Lumpur, Autograph Collection features an outdoor pool area that receives high praise for its overall appeal. Guests describe the pools as lovely, glorious and enjoyable for a relaxing swim. With two outdoor pools, including a child pool, there is space for various activities. Although the pool could benefit from better insulation from traffic noise and enhanced security, it is generally regarded as clean and visually pleasing, offering a simple yet great swimming experience. The pool area, along with a nice gym, provides a refreshing start to the day. Moreover, rooms facing the pool area offer a delightful view for guests to enjoy.
The Majestic Hotel Kuala Lumpur, Autograph Collection is renowned for its rich history and vintage English charm. As a historical landmark graced with a low-key British classical elegance, it offers guests a genuine step back in time. The hotel originally built in the 1930s, has preserved its old-world charm, making it a quintessential heritage site. Its colonial-style decoration, combined with the antique and tastefully furbished design, immerses visitors in an old colonial atmosphere.
Guests often describe the hotel as atmospheric and evocative of a bygone era with colonial-era furnishings and staff donned in period costumes such as Pith Helmets. The restaurant, styled in English colonial fashion, features thematic elements like Hainan chicken and traditional afternoon high tea, further enhancing the nostalgic experience.
Live music from the 1930s during dinner and the presence of historic stories contribute to the allure of this grand hotel. The hotel’s historic segments, including its perfect preservation and the nostalgic feel of the 1950s, provide an immersive sense of history that guests find lovely and engaging. Such elements underscore the building’s heritage value, endearing it to both loyal patrons and newcomers.
Overall, the Majestic Hotel lives up to its colonial theme, blending colonial grandeur with a clear sense of the past, making it a significant and cherished historical hotel in Kuala Lumpur.
The Majestic Hotel Kuala Lumpur, Autograph Collection is highly regarded as a destination for honeymooners and those celebrating special occasions like anniversaries. Guests praise the hotel for being beautiful and perfect for honeymoon stays. The honeymoon package is designed to enhance the romantic atmosphere. While there were minor interruptions, overall, small gestures such as personalized touches during the breakfast buffet contribute to the hotel's ambiance. The Majestic Hotel presents an ideal blend of elegance and attentive service, creating an unforgettable experience for couples seeking a romantic getaway.
The Majestic Hotel Kuala Lumpur, Autograph Collection stands out as a beacon of modern luxury and timeless elegance in the heart of the city. Guests frequently describe the property as five-star with the overall service being commendable. The hotel boasts a grand yet tasteful decor, offering a perfect blend of classic colonial charm and contemporary comforts, described frequently as comfortable and classy.
Visitors are struck by the luxurious ambiance that permeates the entire hotel, from its beautifully appointed spaces to the character-rich 1930s music played during dinner, evoking a sense of nostalgic grandeur. The majestic and noble design elements are magnified by grand spaces and a touch of royal elegance, ensuring the hotel lives up to its name.
The rooms are consistently highlighted as spacious and luxuriously furnished with notable mention of high-quality linens and luxury bathrooms that add to the overall comfort and satisfaction of the stay. The property’s prime, quiet location only amplifies its serene and opulent atmosphere.
Dining experiences at The Majestic Hotel are described as fine and of exceptional quality, adding another layer to its grand offerings. The classic colonial feel, combined with the lavish interior, creates an overall atmosphere that is both amazing and comfortingly vintage. Services are friendly and align well with luxury standards.
In summary, The Majestic Hotel Kuala Lumpur exudes a sumptuous, elegant charm with its luxurious furnishings, grandiose spaces and classic colonial architecture, making it a top choice for those seeking a richly historic yet modernly comfortable luxury stay.
The Majestic Hotel Kuala Lumpur, Autograph Collection seems to offer an unforgettable romantic experience, ideal for anniversaries, honeymoons and couple getaways. The hotel's serene and luxurious atmosphere enhances the romantic ambiance, making it perfect for special celebrations like weddings and Valentine's Day. Many guests appreciated the calm, quiet settings and the scenic views, both day and night, that transport you back to good old times. The romantic setup, along with facilities such as the colonial cafe and orchid conservatory, adds to the overall charm. Visitors have frequently mentioned how suitable the venue is for couples, praising the top-notch service and delicious meals. While there was some disappointment regarding specific anniversary celebration support, the overall feedback highlighted the hotel as a perfect choice for a romantic and peaceful retreat. The attention to detail, like providing flower bouquets for special occasions, further heightens the sense of romance, making it a recommended getaway for weekends and special events.
Location Show Map
Location
Despite being a bit farther from the city center and major commercial hubs, the hotel remains highly accessible through Grab taxis and public transportation with the Pasar Seni and Muzium Negara train stations within walking distance. The shuttle service to KL Sentral further enhances connectivity for travelers. While the immediate vicinity lacks shopping and dining options, this is offset by the peaceful and scenic environment, making it ideal for those who enjoy historical and cultural exploration without the bustling city atmosphere.
Overall, the Majestic Hotel's strategic positioning near key cultural and historical landmarks, coupled with efficient transport links, makes it a convenient and quiet refuge for tourists looking to explore Kuala Lumpur's rich heritage.
Breakfast
Consistent positive remarks emphasized that the breakfast buffet was massive with ample choices that left nothing to be desired, making it one of the best many have ever experienced. The quality and freshness of the food were highlighted, as well as the exceptional service provided by the staff.
However, a few reviews noted some inconsistencies with certain guests finding the variety lacking or expressing disappointment over the limited options, particularly during weekdays. There were also mentions of the food sometimes being cold or the breakfast spread being crowded and chaotic during peak times. Despite these occasional criticisms, the majority of guests found the breakfast experience enjoyable and satisfying, contributing positively to their overall stay at the hotel.
Dinner
Dining at the Colonial Café stands out not only for its food but also for the delightful live music, providing a nostalgic ambiance with jazz or classical tunes. The cocktails at the Colonial Café come highly recommended. Contango, another in-house restaurant, is praised for its a la carte dinner, accompanied by live music, adding a charming touch to the dining experience.
However, some guests did encounter issues with the dining experience. There are mentions of limited food options for room service and the in-room dining menu is criticized for being overpriced with small portions. A few visitors found the food quality underwhelming in certain instances and some meals in the buffet were noted to be cold or not up to expectations. Issues with service, such as slow response times and under-trained staff, were also noted.
Despite these setbacks, the overall sentiment leans towards the positive. The dinner buffets are generally described as excellent with a range of options that can satisfy every palate. The attention to detail in terms of presentation and live entertainment creates a memorable dining atmosphere. For those looking to indulge in a luxurious dining experience, The Majestic Hotel Kuala Lumpur offers a delightful journey of flavors and ambiance, though it might be worth exploring the buffet options more than room service for a fully satisfying experience.
Rooms
The rooms are noted for their stylish and charming decor, which blends English colonial style with modern comforts. Bathrooms also receive special mention for their size, often featuring large bathtubs, some with TVs in front, making for a luxurious bathing experience. Guests appreciate the thoughtful amenities such as coffee makers, tea kettles and well-equipped bathrooms with multiple sinks.
Several guests were impressed with the suites, highly recommending them for their additional space and superior views of the city or pool. Upgrades to suites like the Colonial Suite or Junior Suite were particularly well received with many describing these rooms as exceptionally comfortable and luxurious.
The views from the rooms are often described as breathtaking with large windows offering panoramas of Kuala Lumpur. Despite a few criticisms, such as occasional small stains on sheets or outdated bathroom designs, the general consensus leans heavily towards positive experiences.
Overall, guests seem delighted with the hotel's comfortable and clean rooms, the generous space provided and the high level of comfort and cleanliness, making The Majestic Hotel Kuala Lumpur a top choice for a stay in the city.
Beds
However, there are a few mixed reviews regarding the firmness of the beds; some guests found them a bit hard, but these were infrequent compared to the abundant praise. Several reviewers highlighted how clean and well-maintained the rooms and bedding were, adding to the overall comfort of their stay. Despite a few mentions of thin and unsupportive pillows, most guests were impressed with the plush, fluffy pillows, emphasizing the high standards of comfort.
In summary, the beds at The Majestic Hotel Kuala Lumpur are a major highlight for many visitors, consistently offering a luxurious and restful night's sleep. The occasional preference for different bed firmness doesn't overshadow the overwhelmingly positive feedback about the overall comfort and quality of sleep experienced by guests.
Cleanliness
Furthermore, the grandeur of the original buildings is preserved through diligent maintenance, creating a clean and comfortable stay for visitors. The attentive and accommodating cleaning staff are praised for their efforts in maintaining such high standards.
Despite some minor issues noted by a few guests, such as occasional dustiness or certain areas requiring more maintenance, the overall impression remains highly favorable. Guests appreciate the spacious and clean rooms, the comfortable environment and the well-kept common areas, which all contribute to a classy and enjoyable stay.
There were some isolated concerns about noise reduction, soundproofing and cleanliness lapses, such as dusty tables and mouldy bathroom walls. However, these instances seem to be exceptions rather than the norm. Generally, the hotel delivers a top-tier cleanliness experience that aligns well with its five-star status, offering a classy, clean and comfortable environment for all its visitors.
Staff
The staff’s ability to create a welcoming and comfortable atmosphere enhances the hotel experience with many reviewers mentioning the pleasant and inviting environment. The exceptional service is often highlighted, whether it’s the efficiency at the front desk, the diligence of housekeeping or the attentiveness of restaurant personnel. Specific staff members like Sara, Ali, Nina and Bhes receive individual accolades for their outstanding service and hospitality.
Despite a few mentions of less favorable encounters, such as communication issues and occasional unprofessional behavior, the overall consensus remains positive. The hotel staff's dedication to providing top-notch service and maintaining a high standard of hospitality is evident in the numerous glowing reviews, making The Majestic Hotel a standout choice for visitors to Kuala Lumpur.
Wi-Fi
However, there are notable areas needing improvement. Guests reported inconsistent experiences with some describing the WiFi as extremely slow, frequently disconnected or unreliable, especially in corner rooms. Security was also a concern for guests who needed to use the internet for work, as the network was described as open and not secure.
Some guests noted additional frustrations: slow speeds in some rooms, awfully slow connections at times and, in certain instances, a complete lack of WiFi service. The problem of low and unstable signals, as well as the necessity of paying RM 50 for a faster connection, was highlighted as an area needing attention.
In summary, while there are positive remarks about the WiFi performance at The Majestic Hotel Kuala Lumpur, Autograph Collection, the overall feedback suggests a need for significant improvements to ensure a consistently reliable and secure internet experience for all guests.
Spa
However, there are some noticeable downsides. Several guests experienced communication issues with spa reservations, leading to missed treatments and overall disappointment. The guidance and explanations for using the spa and its facilities were found to be inadequate by some. Additionally, sauna and steam rooms were reportedly under maintenance or unavailable unless a specific spa booking was made and some expressed concerns over the cleanliness of the spa.
Overall, while the massages and modern comforts of the spa facilities are praised, the inconsistency in service, maintenance issues and lack of clear guidance hinder a consistently positive experience.
Gym
However, a few areas for improvement were frequently highlighted. Several guests mentioned the lack of a shower and sauna in the gym area, as well as the gym not being open 24 hours. There were also instances where access to the gym was problematic due to card readability issues. Despite these critiques, the overall sentiment remains positive with many guests enjoying the gym as part of their stay.
Pool
However, there are notable criticisms. The most common complaint is the pool’s size, frequently described as small with some noting that it doesn't match up to expectations set by the hotel's photos. The design and condition of the pool area also receive some negative comments, including remarks about it looking tired, dated and not well-kept. The lack of a kids' pool and poolside services such as food and drinks also detract from the experience for some visitors.
Overall, while the pool area is enjoyed by many for its aesthetics and amenities, there are areas that could use improvement, particularly in size, maintenance and service provisions.
Parking
In terms of signage and navigation, there were mentions of confusing signs in the B2 parking area and difficulties with the card detector, which sometimes malfunctioned and required checking with the reception. Limited parking options also emerged as an issue with some guests indicating challenges in finding adequate parking spaces. Overall, the general consensus highlighted that while parking was provided, the associated fees and logistical issues detracted from the otherwise positive aspects of their stay.
Family
The hotel is praised for its clean and comfortable accommodations with several guests remarking on the excellent dining options at both dinner and breakfast. The friendly and polite staff add to the welcoming atmosphere, making families feel at home. Specific family-friendly facilities and services such as babysitting arrangements and thoughtful touches for children further enhance the experience.
Despite some minor inconveniences such as charges for kids' lifebuoys and a lack of doors and locks in bathrooms, the overall sentiment remains positive. Guests appreciate the child-friendly environment and the ample space provided for family stays. The Majestic Hotel is frequently recommended for families, particularly those with young children, ensuring a memorable and comfortable stay for everyone.
5 Star
Guests often commend the consistent and impeccable five-star service, noting that the staff's attentiveness and the overall service quality are up to par with high-end hotels. Despite some critiques about certain aspects not meeting the five-star expectations, the hotel is still regarded as among the top-class luxurious hotels in Kuala Lumpur. The elevator service, tea time offerings and ambiance also received high praise, showcasing the hotel's commitment to providing a superb guest experience.
The variety and quality of food facilities, along with the superb attention to detail, add to the hotel's exceptional rating. The Majestic Hotel, undoubtedly, strives to offer the usual five-star luxuries, making it a splendid choice for travelers seeking a top-tier stay in Kuala Lumpur.
Business
While the flexibility of the hotel supports business functions and setups for meetings and conferences, a few reviews noted that some business services and a dedicated conference room might be lacking. Despite this, the hotel is still considered perfect for business travelers due to its well-presented facilities and acceptable options for business meals. However, the hotel's restaurant closing times could be a minor inconvenience for those working late.
Overall, The Majestic Hotel Kuala Lumpur presents a strong case for being a reliable choice for business travel with its impeccable amenities and business-friendly environment.
Outdoor Pool
Historic
Guests often describe the hotel as atmospheric and evocative of a bygone era with colonial-era furnishings and staff donned in period costumes such as Pith Helmets. The restaurant, styled in English colonial fashion, features thematic elements like Hainan chicken and traditional afternoon high tea, further enhancing the nostalgic experience.
Live music from the 1930s during dinner and the presence of historic stories contribute to the allure of this grand hotel. The hotel’s historic segments, including its perfect preservation and the nostalgic feel of the 1950s, provide an immersive sense of history that guests find lovely and engaging. Such elements underscore the building’s heritage value, endearing it to both loyal patrons and newcomers.
Overall, the Majestic Hotel lives up to its colonial theme, blending colonial grandeur with a clear sense of the past, making it a significant and cherished historical hotel in Kuala Lumpur.
Honeymoon
Luxury
Visitors are struck by the luxurious ambiance that permeates the entire hotel, from its beautifully appointed spaces to the character-rich 1930s music played during dinner, evoking a sense of nostalgic grandeur. The majestic and noble design elements are magnified by grand spaces and a touch of royal elegance, ensuring the hotel lives up to its name.
The rooms are consistently highlighted as spacious and luxuriously furnished with notable mention of high-quality linens and luxury bathrooms that add to the overall comfort and satisfaction of the stay. The property’s prime, quiet location only amplifies its serene and opulent atmosphere.
Dining experiences at The Majestic Hotel are described as fine and of exceptional quality, adding another layer to its grand offerings. The classic colonial feel, combined with the lavish interior, creates an overall atmosphere that is both amazing and comfortingly vintage. Services are friendly and align well with luxury standards.
In summary, The Majestic Hotel Kuala Lumpur exudes a sumptuous, elegant charm with its luxurious furnishings, grandiose spaces and classic colonial architecture, making it a top choice for those seeking a richly historic yet modernly comfortable luxury stay.
Romantic
Yes, The Majestic Hotel Kuala Lumpur, Autograph Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at The Majestic Hotel Kuala Lumpur, Autograph Collection.
No, The Majestic Hotel Kuala Lumpur, Autograph Collection doesn't allow dogs.
Yes, parking facilities are available at The Majestic Hotel Kuala Lumpur, Autograph Collection.
Yes, The Majestic Hotel Kuala Lumpur, Autograph Collection has a gym.
Location Show Map
More Options
