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Summary of reviewsVortex Premium Suites KLCC offers a strategic and central location in Kuala Lumpur, making it an ideal choice for travelers wanting to explore the city with ease. The property is within walking distance of the iconic Petronas Twin Towers, shopping malls like Suria KLCC, Bukit Bintang and public transportation options including the monorail and metro. Guests highlight the vibrant atmosphere, beautiful skyline views and access to a variety of restaurants and convenience stores in the vicinity.
The rooms are generally praised for their cleanliness, spaciousness and exceptional views, particularly from higher floors. Amenities such as whirlpool tubs, effective air conditioning and reasonable pricing contribute to the overall comfort. However, some rooms fall short due to maintenance issues, lack of basic amenities and occasional cleanliness problems. The third bedroom often disappoints, being described as a cramped, poorly ventilated space.
Cleanliness reviews are mixed. While some guests commend the high standards and tidiness, others report encountering dust, mold, stained furniture and even pests. Cleaning services are inconsistent and not automatically provided daily.
The staff receive high marks for their friendliness and helpfulness. Specific members, such as Mohd Shah and Abdulla, are frequently mentioned for their exceptional service. Despite minor issues with check-in/out times and missing amenities, the positive staff interactions enhance the overall guest experience.
Parking is described as narrow and not included in the stay with additional charges, making it a less favorable aspect for those traveling with larger vehicles.
Bed comfort also garners mixed reviews. While some guests find the mattresses cozy and well-equipped with pillows and blankets, others face issues with stained sheets, broken beds and bed bugs, indicating room for improvements.
Overall, Vortex Premium Suites KLCC stands out for its superb location and commendable staff service, though some areas need attention to ensure a consistently great guest experience. Show more
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Categories
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Parking
Aparthotel with Gym
Small Aparthotel
4-Star Aparthotel
Room Types
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 3 beds.
Three-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit has 3 beds.
Three-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit has 3 beds.
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 3 beds.
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 3 beds.
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 5 beds.
Two-Bedroom Family ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit has 2 beds.
Presidential SuiteThis suite provides a hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The spacious suite offers a washing machine, soundproof walls, a seating area as well as a terrace with city views. The unit has 2 beds.
Two-Bedroom SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious suite provides a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit offers 4 beds.
Apartment with ViewBoasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit has 3 beds.
Three-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit has 3 beds.
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit offers 3 beds and 1 futon.
Two-Bedroom Apartment with ViewBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit has 3 beds.
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit offers 3 beds.
Three-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit offers 3 beds.
Three-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit has 3 beds.
Two-Bedroom Apartment with City ViewBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as garden views. The unit has 2 beds.
Superior ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 2 beds.
Deluxe ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit has 3 beds.
Standard ApartmentFeaturing a private entrance, this air-conditioned apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit offers 3 beds.
Family Two-Bedroom Apartment with ViewFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit offers 2 beds.
Three-Bedroom Apartment - High FloorFeaturing a private entrance, this air-conditioned apartment is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit offers 3 beds.
One-Bedroom Apartment with City ViewFeaturing a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment features tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls as well as city views. The unit offers 1 bed.
Three-Bedroom Apartment - High FloorBoasting a private entrance, this air-conditioned apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit has 3 beds.
Apartment with ViewBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a flat-screen TV, a washing machine, soundproof walls, a seating area as well as city views. The unit has 3 beds.
Guest Reviews
Location
Vortex Premium Suites KLCC is wonderfully situated in the heart of Kuala Lumpur, offering convenience and ease for travelers. This property is highly praised for its strategic location, being very close to iconic landmarks such as the Petronas Twin Towers and KL Tower. Guests appreciate the easy walking distance to major attractions, shopping malls like Suria KLCC, Bukit Bintang and the accessible public transportation including the monorail and metro options.
The area is vibrant and lively, providing an excellent view of Kuala Lumpur's skyline, especially in the evening. The immediate vicinity hosts a variety of good restaurants and convenient stores like 7/11, ensuring essential amenities are readily available. The central city positioning of the apartment makes it simple for guests to explore and move around with popular locations such as KLCC Park, Arab Street and numerous food and shopping centers nearby.
The apartments are noted for their pleasant views, cleanliness and the overall good condition of the units. Additionally, the presence of covered walkways provides comfort against rain or harsh sunlight when walking around the area. Overall, Vortex Premium Suites KLCC offers a great combination of superb location, beautiful views and convenient amenities, making it a preferred choice for visitors to Kuala Lumpur.
Rooms
Vortex Premium Suites KLCC offers a mixed experience for its guests. Positively, the rooms are praised for their cleanliness and spaciousness. Many guests highlight the beautiful views, especially from the higher floors and remark on the scenic outlook featuring KL Tower. The apartments are described as having sufficient facilities for a comfortable stay and stand out with their whirlpool tubs, effective air conditioning and reasonable pricing.
However, there are notable downsides that may affect one’s stay. Some rooms are reported to lack basic amenities such as kitchen supplies, towels and sufficient glasses. Maintenance issues like leaking taps, musty smells, stained furniture and dark bathrooms are recurring themes in the reviews. The so-called third bedroom frequently disappoints, being described more as a small, inadequately ventilated space with makeshift doors rather than a proper bedroom. Instances of broken furniture, slow internet speed and inconsistent cleaning services add to the array of grievances.
Overall, while the suites provide a decent setting with a beautiful vista and cleanliness as major plus points, there are several areas needing attention to improve the guest experience fully.
Beds
The Vortex Premium Suites KLCC receives mixed reviews regarding its beds. Guests have found the mattresses to be comfortable with each bed supplied with two pillows and a blanket, ensuring a cozy experience. Despite these positive remarks, some issues were highlighted, such as stained bedsheets in the master bedroom, broken beds in the third bedroom and general bed hardness. There were also concerns about old mattresses and bed bugs in the bunk beds, indicating a need for improvement in the bedroom setup. Overall, while some guests enjoyed a restful sleep, others encountered problems that detracted from their stay.
Cleanliness
Vortex Premium Suites KLCC receives mixed feedback regarding its cleanliness standards. Numerous guests have praised the suite for being very clean, clean and even describe their stay as clean and spacious. Some highlight that the rooms are beautiful, tidy and the apartment is very clean, further noting the beautiful environmental scenery and excellent view.
However, not all reviews are positive. Some guests shared that the apartment wasn’t 100% clean, pointing out dust and hair on the floor, as well as mold in the kitchen and bathroom. There were mentions of sheets and furniture that were not adequately cleaned with some stained or having a musty smell. Daily room cleaning is not automatic and must be requested. Additionally, there were instances of more concerning problems such as a cockroach in the shower, a flat smelling like canalization and a bed sheet with a blood stain.
Overall, the cleanliness feedback is quite polarized with multiple guests emphasizing the high standards of cleanliness and equally numerous complaints about specific cleanliness issues. The consensus is that while some rooms meet cleanliness expectations, others fall short.
Staff
Visitors of Vortex Premium Suites KLCC consistently praise the hotel staff for their friendliness and helpfulness. Guests noted that the staff went above and beyond to ensure a comfortable stay, providing good service and prompt responses. Several guests appreciated specific members of the staff, particularly mentioning Mohd Shah for his exceptional welcome and Abdulla for his helpfulness any time of the day. The host was also described as attentive and welcoming, offering clear and friendly instructions upon arrival. The hotel's location is considered very convenient and is complimented for being close to interesting places. Despite some negative mentions, such as issues with check-in and check-out timing and amenities like the bidet and safe deposit box being absent, the positive interactions with the staff seem to leave a lasting impression, making the place highly recommended by many visitors.
Parking
Guest reviews for Vortex Premium Suites KLCC highlight several aspects of the parking situation. The parking space is described as narrow, particularly challenging for larger vehicles like MPVs. Parking is available on levels 7-10 for visitors, but it is not included in the homestay fee and comes at an additional cost of RM20 per day or RM22.50 per night. While the parking is conveniently located within the premises, there is no option for free parking. Overall, guests should be prepared for tight parking spaces and additional charges.
No, Vortex Premium Suites KLCC doesn't have any pool.
No, a spa isn't available at Vortex Premium Suites KLCC.
No, Vortex Premium Suites KLCC doesn't allow dogs.
Yes, parking facilities are available at Vortex Premium Suites KLCC.