Hyatt Regency Kuantan Resort
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Summary of reviewsHyatt Regency Kuantan Resort is a highly praised destination located in the stunning Teluk Cempedak area, offering direct beachfront access and proximity to vibrant city attractions and eateries. The resort is renowned for its picturesque sunrise and sunset views, which add to the serene ambiance. The rooms are generally spacious and clean, featuring modern designs and breathtaking sea views that enhance the overall comfort and luxury experience, despite some comments about size and minor maintenance issues.
Breakfast at the resort receives mixed feedback. Many guests appreciate the wide variety of local and international dishes, often highlighted by items such as nasi lemak and teh tarik. However, overcrowding, limited vegetarian options and repetitive menus are areas noted for improvement. The dining experience, especially at the Italian Bistro and Kampung Restaurant, is well-received for flavorful dishes and local delicacies, although some guests pointed out inconsistencies in food quality and service.
The cleanliness of the resort, including the beach, is frequently commended with guests appreciating the clean rooms, tidy common areas and well-maintained facilities. However, there are some inconsistencies in housekeeping services, which occasionally impact the guest experience.
Staff at the Hyatt Regency Kuantan Resort are consistently lauded for their exceptional hospitality and attentiveness. Key staff members are often mentioned for their warm and courteous service, significantly enhancing the overall stay. Despite occasional slow service during peak times, the dedication and professionalism of the staff stand out.
WiFi service, while praised for speed and reliability by many, does have occasional issues with coverage and consistency. The spa and gym also receive positive feedback for their services and convenience, though some guests feel improvements could be made in terms of space and equipment.
The resort’s pools are a highlight for families, offering clean and spacious areas conducive to relaxation and fun. However, the pools can get crowded and sometimes suffer from maintenance issues. The beach, a standout feature, is consistently described as clean and tranquil, providing a perfect setting for relaxation and scenic enjoyment.
In summary, the Hyatt Regency Kuantan Resort offers a generally positive experience with its prime location, welcoming staff, comfortable rooms and pristine beach. While there are areas for improvement, especially in dining services and housekeeping consistency, the overall ambiance and hospitality make it a favorable choice for many guests seeking a blend of luxury and natural beauty.
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Breakfast at the resort receives mixed feedback. Many guests appreciate the wide variety of local and international dishes, often highlighted by items such as nasi lemak and teh tarik. However, overcrowding, limited vegetarian options and repetitive menus are areas noted for improvement. The dining experience, especially at the Italian Bistro and Kampung Restaurant, is well-received for flavorful dishes and local delicacies, although some guests pointed out inconsistencies in food quality and service.
The cleanliness of the resort, including the beach, is frequently commended with guests appreciating the clean rooms, tidy common areas and well-maintained facilities. However, there are some inconsistencies in housekeeping services, which occasionally impact the guest experience.
Staff at the Hyatt Regency Kuantan Resort are consistently lauded for their exceptional hospitality and attentiveness. Key staff members are often mentioned for their warm and courteous service, significantly enhancing the overall stay. Despite occasional slow service during peak times, the dedication and professionalism of the staff stand out.
WiFi service, while praised for speed and reliability by many, does have occasional issues with coverage and consistency. The spa and gym also receive positive feedback for their services and convenience, though some guests feel improvements could be made in terms of space and equipment.
The resort’s pools are a highlight for families, offering clean and spacious areas conducive to relaxation and fun. However, the pools can get crowded and sometimes suffer from maintenance issues. The beach, a standout feature, is consistently described as clean and tranquil, providing a perfect setting for relaxation and scenic enjoyment.
In summary, the Hyatt Regency Kuantan Resort offers a generally positive experience with its prime location, welcoming staff, comfortable rooms and pristine beach. While there are areas for improvement, especially in dining services and housekeeping consistency, the overall ambiance and hospitality make it a favorable choice for many guests seeking a blend of luxury and natural beauty.
Luxury Resort
This 5-star beachfront resort is located on Teluk Cempedak beach and offers luxurious rooms with private terraces and serene vistas of the South China Sea. The resort features two outdoor swimming pools, a spa, and various dining options, including an award-winning Italian bistro. It provides a rejuvenating escape with a range of amenities.
Resort near Golf Courses
This resort is ideally situated next to a golf course, specifically 0.80 km from Royal Pahang Golf Club. It is consistently highlighted as a top golf hotel in Kuantan, offering excellent access for golf enthusiasts.
Resort near The Beach
Located on Teluk Cempedak beach, this resort offers luxurious rooms with private terraces and has direct beach access. It features two outdoor pools. It's a popular choice for families and provides amenities suitable for a beach vacation.
Resort for Honeymoon
This beachfront resort offers luxurious rooms with private terraces and stunning views of the South China Sea. Amenities include two outdoor swimming pools, a pool bar, diverse dining options, and a spa, creating a romantic and memorable honeymoon experience.
Resort with Spa
This beachfront resort offers luxurious rooms with private terraces. It features two outdoor pools, various water sports, and a spa.
Family Friendly Resort
This 5-star resort is located on Teluk Cempedak Beach and offers fully equipped accommodations with family-friendly facilities. It features two large pools and a restaurant, providing a comfortable and convenient stay for families.
Romantic Resort
Located on Teluk Cempedak Beach, this elegant resort offers stunning sea views and a relaxing atmosphere. It is a popular choice for couples and can even host romantic events like weddings.
Resort with Swimming Pool
This 5-star beachfront resort features two outdoor swimming pools. It offers a family-friendly environment with various activities and amenities, making it ideal for both relaxation and recreation.
Children's Pool Pool Swim Up Bar Outdoor Pool
Business Resort
Hyatt Regency Kuantan Resort features over 900 square meters of flexible meeting and event space, seven versatile function rooms with dedicated entrances, and a dedicated event services team. It also provides state-of-the-art meeting venues with cutting-edge audiovisual and communication technologies.
Resort with Parking
This resort offers free parking for guests. They have 24-hour on-site self-parking available for 200 vehicles in two outdoor car parks. While parking is available, some reviews mention limited space and poorly lit alternative parking areas.
Accessible Resort
This 5-star beachfront resort is committed to providing equal access and opportunity for individuals with disabilities. The hotel aims to improve usability throughout the hotel for all guests, ensuring a seamless experience.
Resort with Gym
Offers a fitness center for guests who want to maintain their workout routine. The fitness amenities are part of the resort's overall focus on providing a comprehensive and relaxing experience.
Resort with Tennis Courts
This beachfront resort offers luxurious rooms, two outdoor swimming pools, and two tennis courts. It's also conveniently located near the town center and seafood restaurants.
5-Star Resort
Located on Teluk Cempedak beach, this resort has multiple dining options, including Malaysian, Italian, and tapas-style eateries, multiple bars, a wellness center, two outdoor pools, a fitness center, a club lounge, and a kids' area. It features 301 renovated rooms and suites with modern aesthetics and traditional Malaysian flair.
Resort with Outdoor Pool
Enjoying a beachfront location on Teluk Chempedak, this resort boasts two spectacular outdoor pools complemented by comfortable lounge areas and a poolside bar. The outdoor pool complex is ideal for both exercise and relaxation.
Resort with Swim Up Bar
Situated on the coast of Kuantan, this resort provides a swim-up bar where guests can enjoy refreshing drinks and snacks while soaking up the sun. The resort's beachfront location and relaxing atmosphere make it ideal for a tranquil getaway.
Resort with Children's Pool
The resort features two outdoor swimming pools, including a dedicated children's wading pool and a children's play area, ensuring a fun and safe environment for younger guests.
Beachfront Resort
Resort near Nightlife Spots
Guest Reviews
Nestled right at the heart of the beautiful Teluk Cempedak, the Hyatt Regency Kuantan Resort boasts an exceptional location that consistently delights its visitors. This strategic spot places guests directly on the beachfront, offering easy and private access to the sandy shores and mesmerizing sea views. The resort is lauded for its close proximity to the city center, a mere 10-15 minute walk, making it convenient for exploring dining and entertainment options.
A key highlight of this location is its adjacency to numerous eateries, including popular fast food outlets and quaint cafes. Guests appreciate the ample food choices within walking distance, enhancing the convenience and enjoyment of their stay. The resort's setting also provides stunning sunrise and sunset views, contributing to the serene and picturesque ambiance.
The cleanliness, friendly staff and well-maintained facilities of the hotel complement the prime beachfront location, making it a perfect choice for a relaxing getaway. The rooms, often featuring balconies with sea views, add to the overall charm and comfort, providing guests with a seamless blend of luxury and natural beauty.
Whether watching the waves, exploring the nearby vibrant areas or simply enjoying the cozy and inviting environment, the Hyatt Regency Kuantan Resort offers a location that meets and exceeds the expectations of beach lovers and city explorers alike.
The breakfast experience at the Hyatt Regency Kuantan Resort draws a mix of feedback from guests. Many appreciated the great spread and wide variety that catered to different tastes, featuring a mix of local and international dishes. Guests particularly loved the freshly prepared food, excellent coffee and the picturesque beachside dining. Highlights include tasty nasi lemak and teh tarik and the croissants were noted as delicious.
However, some guests noted that the breakfast could get crowded at times, leading to chaotic conditions and long queues, especially at the beverage stations. The limited vegetarian and vegan options were also a recurring concern with some feeling the overall variety fell short of 5-star expectations. Quality was another point of contention; while some guests found the offerings delicious and well-prepared, others felt the items lacked quality and tasted average.
A few guests pointed out that the breakfast menu remained the same each day, which could become monotonous for longer stays. There were also comments on the breakfast being expensive and not always indicative of a luxury experience. Cleanliness and service during breakfast received mixed reviews with some appreciating the excellent service and well-managed dining area, while others mentioned issues like flies and understaffing.
In summary, while the Hyatt Regency Kuantan Resort provides a substantial and often enjoyable breakfast experience, there are areas where improvements could enhance guest satisfaction. Variety, quality and service consistency appear to be key areas for potential enhancement.
The dining experience at the Hyatt Regency Kuantan Resort offers a mix of impressions with some standout positives and notable areas for improvement. Guests praised the breathtaking views from the restaurants and appreciated the opportunity to enjoy their meals by the beach. The Italian Bistro, in particular, received high marks for its flavorful pasta, lobster risotto and steak, despite criticism of small portions and some dishes being overly salty. The Kampung Restaurant was another highlight, impressing many with its delicious local dishes and commendable vegetarian options.
However, not all dining experiences were uniformly positive. Several guests found the overall food quality at the restaurants to be disappointing and noted that some meals were not up to their expectations with specific criticisms directed at the BBQ buffet and certain local dishes. Some diners experienced slow service, particularly during the beach grill events and encountered inconsistencies with food temperatures and availability.
Breakfast choices were deemed satisfactory, although a bit expensive and while lunch and dinner offered decent selections, they didn't consistently deliver exceptional experiences. Training and supervision of restaurant staff emerged as common concerns, indicating potential areas for operational improvement.
Despite mixed reviews, the resort's dining offerings were accessible and affordably priced, providing a wide variety of menu options. While there is room for improvement in both the quality and service of food, the picturesque settings and the standout Italian and Kampung dishes offer memorable experiences for guests seeking both local and international flavors.
The rooms at the Hyatt Regency Kuantan Resort are predominantly praised for their spaciousness and cleanliness. Many guests found them comfortable with nice-smelling interiors and powerful air conditioning. The large bathrooms, modern design and breathtaking sea views from certain rooms further enhance the staying experience. There are, however, frequent mentions of the rooms being small compared to other 5-star hotels with some guests finding them outdated and in need of renovations. Issues such as inadequate soundproofing, minor maintenance problems and occasional unpleasant smells were also noted. Despite these drawbacks, the upgraded rooms, especially those facing the beach, received high marks for their scenic views and overall comfort. The family rooms were appreciated for their size and cleanliness, while the resort's excellent service and friendly staff added to a generally satisfactory stay.
The beds at the Hyatt Regency Kuantan Resort garnered largely positive feedback from guests with many noting how comfortable and cozy they found them. Phrases like "comfortable bed," "comfy bed," and "snuggly beds" were frequently mentioned, pointing to a generally high level of satisfaction with the bedding. Several guests even described the beds as "super comfy" and "excellent," highlighting the quality of sleep they experienced. The pillows also received positive comments, described as both "soft" and "quality," adding to the overall comfort.
However, not all guests shared the same sentiment. A few reviews mentioned issues such as beds being "too hard," "too small to be called king-sized," or having worn-out springs that caused them to dip in the middle. A particular concern was the condition of some sofa beds with a few guests finding them "highly uncomfortable" or not to their preference.
Overall, the bedding and mattresses, for the most part, scored well, providing a restful and cozy atmosphere for many guests. While there were occasional issues with specific bed types or room conditions, the majority of guests appreciated the comfort and quality of the sleeping arrangements during their stay at the resort.
Hyatt Regency Kuantan Resort offers a mix of experiences when it comes to cleanliness. Guests consistently compliment the cleanliness of the rooms, noting them to be spacious, comfortable and well-maintained. The beach, in particular, receives high praise for being clean and beautiful, contributing to a relaxing and visually appealing environment. The resort itself, including the facilities and general surroundings, is often described as neat and tidy, although there are a few areas that require more attention.
While the hotel scores well in many areas of cleanliness, there are notable inconsistencies, particularly with housekeeping. Some guests have praised housekeeping efforts and found their rooms spotless and well-kept, yet others have encountered issues such as slow service, incomplete cleaning and dusty rooms. The pool area has also come under criticism for being less clean with some guests observing it to be unhygienic and in need of more frequent tidying.
Despite these variances, the resort maintains a generally clean environment with efforts to keep the property well-maintained. Some infrastructure issues were mentioned, such as visible wear and tear and minimal maintenance in certain areas. Overall, while the resort succeeds in providing a clean and welcoming atmosphere, there is room for improvement in the consistency and thoroughness of its housekeeping services.
The Hyatt Regency Kuantan Resort is renowned for its exceptional hospitality, earning high praise from its guests. The resort staff consistently receive accolades for their friendliness and attentiveness, creating a welcoming atmosphere from the moment guests arrive. The front desk team, highlighted as being particularly courteous and efficient, makes the check-in process smooth and enjoyable. Staff members like Haiqal, Ashiken, Sera, Saliza, Hana, Shahril, Shafiq, Vivien, Syafiq and Mr. Aidil are often mentioned for going above and beyond to assist guests, contributing to memorable stays.
Housekeeping and restaurant personnel are also commended for their politeness and efficiency, ensuring that rooms are kept spotless and dining experiences are pleasant. The restaurant staff, including Mr. Katrick and server Amirul, make notable efforts to enhance guest satisfaction during mealtimes. Whether helping guests choose restaurants, providing complimentary cutlery or quickly turning around in-room requests, the staff's dedication to service is evident.
Despite a few critiques regarding issues like slow service and unresponsiveness during peak times, the overall impression of the staff is overwhelmingly positive. Guests appreciate the personal touches and professional behavior, making their stays at the Hyatt Regency Kuantan Resort enjoyable and comfortable. The hospitality team’s commitment to accommodating and assisting guests truly stands out, making the resort a top choice for many visitors.
The guest reviews of the Hyatt Regency Kuantan Resort present mixed opinions about the WiFi service. On the positive side, many guests praised the fast and reliable internet, mentioning terms like excellent wifi, high-speed internet and very fast internet. Several reviews highlighted that the WiFi signal was good throughout their stay and noted a good wifi connection. Additionally, some guests experienced high-speed wifi and remarked on the best internet services they encountered.
However, not all feedback was favorable. Some guests experienced issues such as unreliable WiFi, patchy coverage and slow speeds that limited streaming capabilities. Instances of the WiFi not working at all were also reported and some reviews mentioned that the WiFi worked well only in the lobby area. The feedback suggests that while many found the WiFi service at the resort to be efficient and fast, there is room for improvement in terms of consistent quality and broader coverage throughout the premises.
The spa at Hyatt Regency Kuantan Resort generally receives positive feedback for its services, being described as great, good and lovely. Guests appreciate the thorough explanations of procedures and the well-maintained sauna and steam bathtub. However, some have noted that the spa can be crowded and is considered expensive. Finding the spa may present some challenges and it is not child-friendly. Despite these drawbacks, the overall spa experience is considered worthwhile by many.
The gym at the Hyatt Regency Kuantan Resort offers a mix of experiences for its users. Positively, the fitness center operates 24 hours, providing flexibility for guests to exercise at their convenience. It is described as well-maintained with necessary gym equipment, accompanied by the added benefit of a steam sauna. However, it's important to note that the gym appears to be rather basic with some comments indicating that the equipment is outdated and in need of replacement. Despite these critiques, many visitors appreciated the well-equipped facility.
The pool experience at the Hyatt Regency Kuantan Resort presents a mixed picture. Guests generally appreciate the presence of two sizable and well-maintained pools, which cater well to both children and adults, offering a lively and kid-friendly atmosphere. The pools are noted to be clean with some comments highlighting the heated feature, making them enjoyable for swimming regardless of the weather. The proximity of the pools to the beach adds to their appeal, allowing for a seamless transition between the pool and beach activities.
However, the same reviews also shed light on a few areas for improvement. Some guests have pointed out that the pools can get quite crowded, especially during busy times, which occasionally causes a scarcity of towels and uncomfortable lounge chairs. Additionally, there have been remarks about cleaning and maintenance inconsistencies; some guests noted instances where maintenance was not up to par and certain pools were not in use or under maintenance during their stay.
Despite these concerns, the positive feedback generally outweighs the negatives. The resort's pool facilities, when fully operational and well-maintained, significantly enhance guests' overall experience, especially with the clean and spacious design that many find perfect for relaxation and family fun.
Nestled right on the coast, Hyatt Regency Kuantan Resort boasts direct access to an immaculate beachfront, making it a prime destination for beach lovers. Guests consistently commend the resort for its superb and very clean beach, describing it as beautiful, tranquil and conveniently accessible. The white sandy shores are noted for their pristine condition, offering a calming and picturesque setting that's perfect for a peaceful retreat.
With a beachfront hotel location, visitors enjoy stunning sea views from their rooms and can take scenic walks along the extensive sandy beaches. The private beach areas are particularly appreciated for their peace and quiet. Families and solo travelers alike find the tranquil beach atmosphere ideal for relaxation. The resort's proximity to the beach allows for easy and quick access, enhancing the overall guest experience.
However, the resort isn't without its minor criticisms. Some visitors noted that the pool area could be better maintained and there were occasional issues with sand carried into the pool area. Despite these minor setbacks, the general consensus emphasizes the beach's beauty and cleanliness, making it a highlight of anyone's stay at Hyatt Regency Kuantan Resort. Overall, the beachfront experience here is highly praised, offering a serene environment with breathtaking views and well-maintained facilities.
Hyatt Regency Kuantan Resort offers on-site tennis facilities, catering to sports enthusiasts who enjoy a game of tennis during their stay. Guests can play tennis and even request rackets directly from the hotel. However, some reviews point out that the tennis courts and equipment, such as rackets, are in need of updates and replacements. Despite these areas for improvement, the resort enhances the tennis experience with a hotel coach, ensuring an enjoyable time for those who partake. Overall, the opportunity to engage in tennis adds to the array of activities available at the resort.
The Hyatt Regency Kuantan Resort offers free parking, but managing to secure a spot can be quite challenging, particularly during peak seasons. Reviews indicate that the parking lot is often full, limited in space and situated far from the main entrance, requiring a considerable walk to the rooms. Covered parking is scarce and the area is occasionally described as poorly lit and cramped.
Guests have noted that while there might be alternative parking options, these are still quite a distance from the hotel, making it inconvenient. There have also been concerns regarding the safety of the parking spaces outside the hotel premises. While the resort attempts to accommodate guests, the consistent issue of inadequate parking facilities suggests that securing a convenient spot can be a struggle, especially if arriving late.
Despite the resort's beautiful locale and amenities, parking remains a significant challenge that could impact the overall guest experience.
Hyatt Regency Kuantan Resort is a family-friendly destination that caters well to those looking for a relaxing yet engaging family vacation. The resort boasts a variety of amenities and activities that make it ideal for families, including spacious family rooms and dedicated kids' activities such as pools and video games. The beach and pool access directly from family rooms enhances the overall convenience and enjoyment for all ages.
The atmosphere is well-suited for families, ensuring safety and comfort while offering plenty of space for children to play. Guests often noted the family-friendly concept and location, deeming it an ideal spot for family trips or gatherings. Many families reported enjoying their time, whether relaxing by the pool or exploring the beach.
However, there are some areas where the resort could improve. Some guests mentioned that the children's pool was not suitable for adults and there were occasional noisy atmospheres around the pool areas. Additionally, a few reviews highlighted small room sizes, which might not be comfortable for larger families or extended stays.
Overall, Hyatt Regency Kuantan Resort comes highly recommended for family holidays, offering a blend of relaxation and fun activities for both kids and adults, making it a solid choice for those traveling with children.
The nightlife around the Hyatt Regency Kuantan Resort presents a mixed bag for visitors. For those seeking evening activities, there are opportunities to enjoy good nightlife, particularly near the city center. Guests have mentioned an amazing night crew and recommend hanging out and enjoying the local nightlife. However, some reviews highlighted a lack of entertainment in the immediate vicinity of the hotel, leading to quiet nights and occasionally noisy conditions due to fireworks. While the resort is close to bars and pubs and offers some night activities, it appears the vibrant nightlife is more centrally located rather than near the hotel itself.
Hyatt Regency Kuantan Resort presents a mixed bag of experiences. The hotel is praised as a five-star family beach resort with a stunningly beautiful location and committed service that is often described as tip-top and very accommodating. Guests frequently highlight the wide selection of delicious breakfast options and the true five-star service provided by the friendly staff, making it a great option for a perfect family break.
However, opinions on its five-star rating are divided. Some guests feel that the hotel meets the luxurious standards expected of a five-star property, while others express disappointment, noting that it doesn't quite match up to the Hyatt standards. Issues mentioned include dated facilities, limited TV channels and less-than-ideal housekeeping services.
Additionally, the hotel is described as very old with inadequate maintenance and cleanliness in some areas. Complaints also include the lack of amenities you would typically expect from a five-star hotel, such as the limited choice at breakfast and the absence of complimentary drinks. Rooms are sometimes only available late into the evening and there is just one small pool for guests to enjoy.
Therefore, while the resort offers an idyllic setting and exceptional service, there is some inconsistency in maintaining the five-star standards across all areas, which might affect overall expectations.
The Hyatt Regency Kuantan Resort is well-regarded among business travelers for its excellent facilities and amenities. Guests frequently highlight the hotel's good business center and well-arranged services specifically catering to business needs. The location is consistently noted as perfect for business trips, providing convenient access for professionals. The conference facilities and business hotel services are also praised, making the resort an ideal choice for hosting business meetings and ensuring comfortable business travel. The staff and overall resort facilities contribute significantly to a positive experience for those traveling on business.
The Hyatt Regency Kuantan Resort offers a generally positive experience for guests with disabilities with many highlighting its accessible features. The hotel and its rooms are noted for being wheelchair accessible and the elevator is cited as accommodating. The property is praised for its convenient location, providing easy access to essentials and being within walking distance of popular restaurants like McDonald's, KFC and Starbucks. Additionally, the hotel is situated near the beach, which adds to the overall appeal. However, a few reviews mention concerns about certain sections not being accessible and a lack of full compliance with accessibility standards. Despite these minor drawbacks, the hotel's beautiful scenery and its overall accessibility make it a favorable option for many travelers with mobility needs.
The Hyatt Regency Kuantan Resort offers a family-friendly environment with various amenities catering specifically to children. There are separate pools exclusively for children and adults, ensuring a safe and enjoyable experience for young swimmers. The children's pool is well-maintained, clean and generally very nice. Additionally, the pool is heated, making it comfortable for kids to swim even in cooler weather.
The resort features a good location near the beach, which is both clean and accessible, providing a picturesque backdrop to the pool area. Friendly and accommodating staff only enhance the experience, adding to the family-friendly environment with additional child-centric facilities such as a kid's play area and a kid's corner.
However, some reviews pointed out that the children's pool area can get crowded and mentioned an ill-planned design with a lack of trees or shade. This makes swimming unpleasant during the hotter parts of the day. There was also mention of a kiddie pool cleaning issue and a time when the children's pool was under construction.
In summary, the children's pool at Hyatt Regency Kuantan Resort is a highlight for families, thanks to its cleanliness, heated water and dedicated spaces for young swimmers, although a bit more attention to shade and crowd management could further enhance the experience.
Hyatt Regency Kuantan Resort offers a variety of outdoor pools, ensuring that guests never feel crowded. The pools are described as big, clean and well-maintained, providing a pleasant experience for adults and children alike. Families particularly appreciate the separate adult pools and a kiddie pool, which cater to diverse needs. Guests have found the pool facilities generally satisfactory and enjoy the lively yet spacious atmosphere.
However, some areas need attention, as there are mentions of early morning and late-night pool noise, as well as occasional maintenance lapses. There have been instances of the main pool water appearing murky and reports of some unkempt areas around the poolside. Despite these issues, the overall feedback remains positive with the clean beach and accommodating staff adding to a pleasant outdoor experience. The roomy, open-air spaces and the value for money of the Regency Lounge are also appreciated features, contributing to an enjoyable stay at the resort.
The Hyatt Regency Kuantan Resort is highly recommended as a perfect destination for honeymooners. Guests frequently praise its suitability for a romantic getaway, noting its status as a great spot for honeymoons and anniversary celebrations. The resort often goes the extra mile by providing thoughtful touches such as complimentary cakes for honeymooners and special anniversary setups. While most reviews highlight its appeal for those seeking a romantic experience, a few suggest that it might occasionally miss the mark for couples looking for an ideal honeymoon retreat.
The Hyatt Regency Kuantan Resort offers a luxurious experience, living up to its reputation as a five-star property. Guests can expect a stay that is worth the money, complemented by luxurious branding and amenities. The hotel's spacious rooms with comfortable beds and seats provide beautiful sea views, enhancing the overall experience. Although there are occasional comments about the service not consistently meeting the five-star standard, the resort generally maintains the high standards expected of such a prestigious establishment.
The Hyatt Regency Kuantan Resort offers a charming atmosphere that is particularly suitable for couples seeking a romantic retreat. Guests frequently highlight the romantic ambience and the overall romantic atmosphere of the venue. The beachfront location adds to its appeal as a picturesque getaway, providing opportunities to relax by the beach and pool, which is all that some guests desire. Additionally, rooms with magnificent views further enhance the romantic experience. Despite some amenities like the pool bar being under construction, the resort continues to offer a serene and romantic spot for a memorable stay.
Nestled along the coast, the Hyatt Regency Kuantan Resort is an idyllic beachfront destination that offers stunning ocean views and direct beach access. Guests rave about its prime location right on the beach with the sandy shore just a short stroll from the pool, making it perfect for beach lovers. The resort's private beachfront is frequently mentioned for its tranquility and exclusive feel, allowing visitors to enjoy a peaceful seaside experience away from the crowds.
The beach itself is described as clean, beautiful and wide, providing a perfect setting for relaxation and leisurely walks. Several reviews highlight the serene and spectacular seaviews from the rooms, enhancing the overall stay with picturesque ocean vistas. The resort features a convenient footbridge to another nearby beach, giving guests the luxury of exploring different stretches of the coastline.
Though one review mentioned a disappointing beachfront experience on the first floor, the overall feedback remains highly positive. Comfortable beachfront chairs are provided and the close proximity to both the beach and the hotel pool adds to the convenience and appeal of the location. Whether travelers are looking for a peaceful retreat or an active beach holiday, the Hyatt Regency Kuantan Resort's beachfront location delivers a memorable and satisfying experience.
Location Show Map
Location
A key highlight of this location is its adjacency to numerous eateries, including popular fast food outlets and quaint cafes. Guests appreciate the ample food choices within walking distance, enhancing the convenience and enjoyment of their stay. The resort's setting also provides stunning sunrise and sunset views, contributing to the serene and picturesque ambiance.
The cleanliness, friendly staff and well-maintained facilities of the hotel complement the prime beachfront location, making it a perfect choice for a relaxing getaway. The rooms, often featuring balconies with sea views, add to the overall charm and comfort, providing guests with a seamless blend of luxury and natural beauty.
Whether watching the waves, exploring the nearby vibrant areas or simply enjoying the cozy and inviting environment, the Hyatt Regency Kuantan Resort offers a location that meets and exceeds the expectations of beach lovers and city explorers alike.
Breakfast
However, some guests noted that the breakfast could get crowded at times, leading to chaotic conditions and long queues, especially at the beverage stations. The limited vegetarian and vegan options were also a recurring concern with some feeling the overall variety fell short of 5-star expectations. Quality was another point of contention; while some guests found the offerings delicious and well-prepared, others felt the items lacked quality and tasted average.
A few guests pointed out that the breakfast menu remained the same each day, which could become monotonous for longer stays. There were also comments on the breakfast being expensive and not always indicative of a luxury experience. Cleanliness and service during breakfast received mixed reviews with some appreciating the excellent service and well-managed dining area, while others mentioned issues like flies and understaffing.
In summary, while the Hyatt Regency Kuantan Resort provides a substantial and often enjoyable breakfast experience, there are areas where improvements could enhance guest satisfaction. Variety, quality and service consistency appear to be key areas for potential enhancement.
Dinner
However, not all dining experiences were uniformly positive. Several guests found the overall food quality at the restaurants to be disappointing and noted that some meals were not up to their expectations with specific criticisms directed at the BBQ buffet and certain local dishes. Some diners experienced slow service, particularly during the beach grill events and encountered inconsistencies with food temperatures and availability.
Breakfast choices were deemed satisfactory, although a bit expensive and while lunch and dinner offered decent selections, they didn't consistently deliver exceptional experiences. Training and supervision of restaurant staff emerged as common concerns, indicating potential areas for operational improvement.
Despite mixed reviews, the resort's dining offerings were accessible and affordably priced, providing a wide variety of menu options. While there is room for improvement in both the quality and service of food, the picturesque settings and the standout Italian and Kampung dishes offer memorable experiences for guests seeking both local and international flavors.
Rooms
Beds
However, not all guests shared the same sentiment. A few reviews mentioned issues such as beds being "too hard," "too small to be called king-sized," or having worn-out springs that caused them to dip in the middle. A particular concern was the condition of some sofa beds with a few guests finding them "highly uncomfortable" or not to their preference.
Overall, the bedding and mattresses, for the most part, scored well, providing a restful and cozy atmosphere for many guests. While there were occasional issues with specific bed types or room conditions, the majority of guests appreciated the comfort and quality of the sleeping arrangements during their stay at the resort.
Cleanliness
While the hotel scores well in many areas of cleanliness, there are notable inconsistencies, particularly with housekeeping. Some guests have praised housekeeping efforts and found their rooms spotless and well-kept, yet others have encountered issues such as slow service, incomplete cleaning and dusty rooms. The pool area has also come under criticism for being less clean with some guests observing it to be unhygienic and in need of more frequent tidying.
Despite these variances, the resort maintains a generally clean environment with efforts to keep the property well-maintained. Some infrastructure issues were mentioned, such as visible wear and tear and minimal maintenance in certain areas. Overall, while the resort succeeds in providing a clean and welcoming atmosphere, there is room for improvement in the consistency and thoroughness of its housekeeping services.
Staff
Housekeeping and restaurant personnel are also commended for their politeness and efficiency, ensuring that rooms are kept spotless and dining experiences are pleasant. The restaurant staff, including Mr. Katrick and server Amirul, make notable efforts to enhance guest satisfaction during mealtimes. Whether helping guests choose restaurants, providing complimentary cutlery or quickly turning around in-room requests, the staff's dedication to service is evident.
Despite a few critiques regarding issues like slow service and unresponsiveness during peak times, the overall impression of the staff is overwhelmingly positive. Guests appreciate the personal touches and professional behavior, making their stays at the Hyatt Regency Kuantan Resort enjoyable and comfortable. The hospitality team’s commitment to accommodating and assisting guests truly stands out, making the resort a top choice for many visitors.
Wi-Fi
However, not all feedback was favorable. Some guests experienced issues such as unreliable WiFi, patchy coverage and slow speeds that limited streaming capabilities. Instances of the WiFi not working at all were also reported and some reviews mentioned that the WiFi worked well only in the lobby area. The feedback suggests that while many found the WiFi service at the resort to be efficient and fast, there is room for improvement in terms of consistent quality and broader coverage throughout the premises.
Spa
Gym
Pool
However, the same reviews also shed light on a few areas for improvement. Some guests have pointed out that the pools can get quite crowded, especially during busy times, which occasionally causes a scarcity of towels and uncomfortable lounge chairs. Additionally, there have been remarks about cleaning and maintenance inconsistencies; some guests noted instances where maintenance was not up to par and certain pools were not in use or under maintenance during their stay.
Despite these concerns, the positive feedback generally outweighs the negatives. The resort's pool facilities, when fully operational and well-maintained, significantly enhance guests' overall experience, especially with the clean and spacious design that many find perfect for relaxation and family fun.
Beach
With a beachfront hotel location, visitors enjoy stunning sea views from their rooms and can take scenic walks along the extensive sandy beaches. The private beach areas are particularly appreciated for their peace and quiet. Families and solo travelers alike find the tranquil beach atmosphere ideal for relaxation. The resort's proximity to the beach allows for easy and quick access, enhancing the overall guest experience.
However, the resort isn't without its minor criticisms. Some visitors noted that the pool area could be better maintained and there were occasional issues with sand carried into the pool area. Despite these minor setbacks, the general consensus emphasizes the beach's beauty and cleanliness, making it a highlight of anyone's stay at Hyatt Regency Kuantan Resort. Overall, the beachfront experience here is highly praised, offering a serene environment with breathtaking views and well-maintained facilities.
Tennis
Parking
Guests have noted that while there might be alternative parking options, these are still quite a distance from the hotel, making it inconvenient. There have also been concerns regarding the safety of the parking spaces outside the hotel premises. While the resort attempts to accommodate guests, the consistent issue of inadequate parking facilities suggests that securing a convenient spot can be a struggle, especially if arriving late.
Despite the resort's beautiful locale and amenities, parking remains a significant challenge that could impact the overall guest experience.
Family
The atmosphere is well-suited for families, ensuring safety and comfort while offering plenty of space for children to play. Guests often noted the family-friendly concept and location, deeming it an ideal spot for family trips or gatherings. Many families reported enjoying their time, whether relaxing by the pool or exploring the beach.
However, there are some areas where the resort could improve. Some guests mentioned that the children's pool was not suitable for adults and there were occasional noisy atmospheres around the pool areas. Additionally, a few reviews highlighted small room sizes, which might not be comfortable for larger families or extended stays.
Overall, Hyatt Regency Kuantan Resort comes highly recommended for family holidays, offering a blend of relaxation and fun activities for both kids and adults, making it a solid choice for those traveling with children.
Nightlife
5 Star
However, opinions on its five-star rating are divided. Some guests feel that the hotel meets the luxurious standards expected of a five-star property, while others express disappointment, noting that it doesn't quite match up to the Hyatt standards. Issues mentioned include dated facilities, limited TV channels and less-than-ideal housekeeping services.
Additionally, the hotel is described as very old with inadequate maintenance and cleanliness in some areas. Complaints also include the lack of amenities you would typically expect from a five-star hotel, such as the limited choice at breakfast and the absence of complimentary drinks. Rooms are sometimes only available late into the evening and there is just one small pool for guests to enjoy.
Therefore, while the resort offers an idyllic setting and exceptional service, there is some inconsistency in maintaining the five-star standards across all areas, which might affect overall expectations.
Business
Accessible
Children's Pool
The resort features a good location near the beach, which is both clean and accessible, providing a picturesque backdrop to the pool area. Friendly and accommodating staff only enhance the experience, adding to the family-friendly environment with additional child-centric facilities such as a kid's play area and a kid's corner.
However, some reviews pointed out that the children's pool area can get crowded and mentioned an ill-planned design with a lack of trees or shade. This makes swimming unpleasant during the hotter parts of the day. There was also mention of a kiddie pool cleaning issue and a time when the children's pool was under construction.
In summary, the children's pool at Hyatt Regency Kuantan Resort is a highlight for families, thanks to its cleanliness, heated water and dedicated spaces for young swimmers, although a bit more attention to shade and crowd management could further enhance the experience.
Outdoor Pool
However, some areas need attention, as there are mentions of early morning and late-night pool noise, as well as occasional maintenance lapses. There have been instances of the main pool water appearing murky and reports of some unkempt areas around the poolside. Despite these issues, the overall feedback remains positive with the clean beach and accommodating staff adding to a pleasant outdoor experience. The roomy, open-air spaces and the value for money of the Regency Lounge are also appreciated features, contributing to an enjoyable stay at the resort.
Honeymoon
Luxury
Romantic
Beachfront
The beach itself is described as clean, beautiful and wide, providing a perfect setting for relaxation and leisurely walks. Several reviews highlight the serene and spectacular seaviews from the rooms, enhancing the overall stay with picturesque ocean vistas. The resort features a convenient footbridge to another nearby beach, giving guests the luxury of exploring different stretches of the coastline.
Though one review mentioned a disappointing beachfront experience on the first floor, the overall feedback remains highly positive. Comfortable beachfront chairs are provided and the close proximity to both the beach and the hotel pool adds to the convenience and appeal of the location. Whether travelers are looking for a peaceful retreat or an active beach holiday, the Hyatt Regency Kuantan Resort's beachfront location delivers a memorable and satisfying experience.
Yes, Hyatt Regency Kuantan Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Hyatt Regency Kuantan Resort.
No, Hyatt Regency Kuantan Resort doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Kuantan Resort.
Yes, Hyatt Regency Kuantan Resort has a gym.
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