Serapi Verdure Hotel
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Summary of reviewsSerapi Verdure Hotel enjoys a reputation for its exceptional location, strategically positioned adjacent to Sarawak General Hospital and centrally located in Kuching. Guests appreciate the convenience it offers, especially for hospital visitors and its proximity to various shops, restaurants, food courts and the city center. This accessibility allows travelers to comfortably explore Kuching and its nearby malls and eateries, enhancing their overall experience.
The hotel's rooms are noted for their spaciousness, cleanliness and comfort. Guests consistently praise the ample space, effective air conditioning and the comfort of the beds. While the rooms are generally well-stocked with necessary amenities, some guests have pointed out the absence of refrigerators, which could be an inconvenience.
Cleanliness feedback is mixed but leans positive. The hotel is often lauded for its clean rooms and overall cleanliness. Housekeeping is available upon request, typically every alternate day, which maintains a satisfactory level of cleanliness for most guests. However, issues in the bathroom areas, such as dirty floors, unclean walls and occasional dust under the beds, have been noted by some visitors.
The staff at Serapi Verdure Hotel are a highlight, earning consistent praise for their friendliness and helpfulness. Guests appreciate the welcoming demeanor and excellent service provided by the team, particularly at reception. Though there are minor suggestions for better directional instructions within the hotel, the staff's efficiency and dedication contribute positively to the overall guest experience.
In summary, Serapi Verdure Hotel stands out for its prime location, comfortable and spacious rooms and a friendly, helpful staff. While there are minor areas for improvement regarding cleanliness and room amenities, the hotel generally provides a pleasant and convenient stay for those visiting Kuching.
Categories
The hotel's rooms are noted for their spaciousness, cleanliness and comfort. Guests consistently praise the ample space, effective air conditioning and the comfort of the beds. While the rooms are generally well-stocked with necessary amenities, some guests have pointed out the absence of refrigerators, which could be an inconvenience.
Cleanliness feedback is mixed but leans positive. The hotel is often lauded for its clean rooms and overall cleanliness. Housekeeping is available upon request, typically every alternate day, which maintains a satisfactory level of cleanliness for most guests. However, issues in the bathroom areas, such as dirty floors, unclean walls and occasional dust under the beds, have been noted by some visitors.
The staff at Serapi Verdure Hotel are a highlight, earning consistent praise for their friendliness and helpfulness. Guests appreciate the welcoming demeanor and excellent service provided by the team, particularly at reception. Though there are minor suggestions for better directional instructions within the hotel, the staff's efficiency and dedication contribute positively to the overall guest experience.
In summary, Serapi Verdure Hotel stands out for its prime location, comfortable and spacious rooms and a friendly, helpful staff. While there are minor areas for improvement regarding cleanliness and room amenities, the hotel generally provides a pleasant and convenient stay for those visiting Kuching.
3-Star Hotel
The hotel provides rooms with air conditioning and private bathrooms. It is located a bit outside the city center, offering a quieter environment.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Serapi Verdure Hotel boasts an exceptional location that consistently receives high praise from its guests. Strategically situated next to Sarawak General Hospital (SGH), the hotel offers unparalleled convenience for those visiting the hospital, making it an excellent choice for hospital visitors. Guests highlight its central position in Kuching, which not only places it near the medical facility but also ensures easy access to various shops, restaurants and food courts.
The hotel's proximity to the city center and key dining options enhances its appeal, offering both convenience and a great city view. The ease of travel to nearby malls and eateries without covering great distances adds to the overall comfort and accessibility. The location is repeatedly described as strategic and exceptional, making Serapi Verdure Hotel a superb choice for both medical and leisure travelers looking to explore Kuching without hassle.
The rooms at Serapi Verdure Hotel are largely appreciated for being spacious, clean and comfortable with most guests highlighting the ample space and cleanliness as key positives. Many of the rooms come well-stocked with all necessary amenities, contributing to a comfortable stay. The air conditioning is often noted as effective and some rooms offer pleasant views. The beds are particularly praised for their comfort, enhancing the overall experience. While there is a general satisfaction with the facilities and friendly staff, a consistent downside mentioned is the absence of refrigerators in some rooms, which can be a notable inconvenience for certain guests.
Serapi Verdure Hotel has received mixed feedback regarding its cleanliness. On the positive side, many guests have praised the hotel for its overall cleanliness, labeling the rooms and the hotel itself as very clean. Several reviews highlight that rooms are thoroughly and satisfactorily cleaned, contributing to a pleasant stay. Housekeeping, however, is only available upon request and typically scheduled for every alternate day.
On the downside, there are notable concerns about the bathroom and toilet areas. Some guests reported issues such as dirty, yellowish bathroom floors and unclean walls. Complaints also included sticky floors and dust under the beds. Additionally, there were mentions of unwashed pillows and slippery bathroom floors. Despite these issues, the rooms themselves have generally been well-received for their cleanliness, making for a mixed but somewhat positive overall impression.
The staff at Serapi Verdure Hotel receive consistent praise for their friendliness and helpfulness. Guests often highlight the welcoming demeanor and excellent service provided by the team. The receptionists, in particular, are applauded for their smiles and good service, although there are some suggestions for clearer instructions regarding directions from the parking lot to the rooms. Overall, the staff's efficiency and dedication to customer service contribute positively to the guest experience.
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Location
The hotel's proximity to the city center and key dining options enhances its appeal, offering both convenience and a great city view. The ease of travel to nearby malls and eateries without covering great distances adds to the overall comfort and accessibility. The location is repeatedly described as strategic and exceptional, making Serapi Verdure Hotel a superb choice for both medical and leisure travelers looking to explore Kuching without hassle.
Rooms
Cleanliness
On the downside, there are notable concerns about the bathroom and toilet areas. Some guests reported issues such as dirty, yellowish bathroom floors and unclean walls. Complaints also included sticky floors and dust under the beds. Additionally, there were mentions of unwashed pillows and slippery bathroom floors. Despite these issues, the rooms themselves have generally been well-received for their cleanliness, making for a mixed but somewhat positive overall impression.
Staff
No, Serapi Verdure Hotel doesn't have any pool.
No, a spa isn't available at Serapi Verdure Hotel.
No, Serapi Verdure Hotel doesn't allow dogs.
No, parking facilities aren't available at Serapi Verdure Hotel.
No, Serapi Verdure Hotel doesn't have a gym.
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