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Nishitetsu Hotel Croom Hakata offers elegantly appointed and bright guestrooms, fully equipped with all the necessary amenities such as private bathroom, a kettle, a TV, air conditioning, a hair dryer and free toiletries. The hotel is situated just a few hundred metres away from Shofuku-ji Temple and Tocho-ji Temple, making it an ideal accommodation for those interested in sightseeing and Japanese culture.
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Summary of reviewsNishitetsu Hotel Croom Hakata enjoys an exceptionally convenient location near Hakata Station, providing easy access to trains, buses and the subway. Its proximity to key transportation hubs and a Lawson convenience store on the ground floor is highly appreciated by guests. The safe and walkable neighborhood, close to dining, shopping and entertainment options, further adds to its appeal. The direct airport bus stop across the street is a notable convenience for travelers.
The breakfast offerings are widely praised with a choice between a Japanese set meal and a Japanese-Western buffet. Guests particularly enjoy the taste and presentation of the Japanese breakfast, featuring local specialties. While some mention limited variety and high costs, the overall sentiment toward the breakfast is positive. The hotel's hot spring adds to a delightful stay.
Dining is also well-regarded, especially the sea bream tea-infused rice and the nearby hot pot restaurant. The option to dine in-room or enjoy the izakaya on the first floor is convenient and satisfying. The rooms, though small, are clean, well-maintained and equipped with modern amenities like massage chairs and coffee makers. Occasional issues such as odors and outdated features are noted but do not overshadow the general comfort and functionality.
Cleanliness receives mixed feedback; while many guests commend the clean rooms, lobby and bath areas, some point out issues like mold and musty smells. The lobby's refreshing aroma and spaciousness are frequently highlighted. The staff is consistently praised for their friendliness and professionalism, despite occasional communication challenges.
The Wi-Fi service could use improvement with frequent disconnections and weak signals reported by some guests. The spa facilities, particularly the hot spring bathhouse and sauna, are highly praised for their relaxation and rejuvenation qualities, adding significant value to the guest experience.
Parking options are convenient, despite some minor inconveniences with the tower parking. Families find the hotel particularly accommodating and suitable for children, thanks to its clean rooms and close proximity to attractions. The nightlife around the hotel is vibrant and safe with numerous dining options and a beautiful light festival.
Beds are generally comfortable and spacious, though some guests find them too firm. Bedding issues like hard pillows and thick blankets are mentioned but do not detract significantly from the overall experience.
Nishitetsu Hotel Croom Hakata offers a solid 4-star experience with its range of amenities, exceptional location and overall comfort, making it a desirable choice for both leisure and business travelers.
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