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Summary of reviewsThe Best Western Premier Hôtel du Vieux-Port in La Ciotat is highly regarded for its exceptional location right on the old port, offering stunning harbor views and convenient access to the vibrant city center, quaint restaurants, and local attractions like the calanques of Mugel and Figuerolles. The underground parking facility, heated rooftop pool, and welcoming atmosphere further enhance the experience for leisure and adventure seekers.
Visitors frequently praise the breakfast for its variety and quality, enjoying the meal in a delightful atmosphere with picturesque views of the old port. The wide selection caters to various dietary needs, despite occasional shortages and a few guests questioning the cost. The dedicated staff consistently provide pleasant dining experiences.
Guestrooms are spacious, clean, and modern, with stunning harbor views that add charm to the stay. Equipped with amenities like air conditioning and large flat screens, the rooms boast exceptional cleanliness and comfort, featuring cozy bedding for a restful sleep. Many appreciate the prime location for exploring the area and the efficient, welcoming staff who enhance the overall experience.
The hotel is commended for its impeccable cleanliness standards across all areas, with modern facilities contributing to guest comfort. The exceptional staff are noteworthy for their professionalism, friendliness, and proficiency in English, offering warm service and helpful advice on dining and attractions.
The free Wi-Fi access is available throughout the hotel, although connectivity issues are noted by some guests. The spa and rooftop facilities are highlighted for their relaxing ambiance and breathtaking views, though minor improvements are suggested for some spa features. The rooftop infinity pool, offering spectacular harbor views, is a significant attraction that enriches the hotel's charm.
Families find the hotel accommodating with spacious family rooms and secure parking, complementing the convenient city-center location. The hotel's quality bedding contributes significantly to guest comfort with generally positive feedback, despite occasional personal preference matters regarding firmness. While the hotel exceeds typical service expected from its official star rating, it offers a good quality-to-price ratio and presents itself as a premium choice in La Ciotat. Show more
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Hotel with Spa
This hotel boasts a prime location on the old port, offering magnificent views. It features a rooftop infinity pool, Jacuzzi, solarium, and gym, providing ample opportunities for relaxation and wellness.
Hotel with Swimming Pool
This hotel features a rooftop swimming pool, offering guests a relaxing space with panoramic views. It also includes a spa and wellness center, sauna, and steam room for enhanced relaxation.
Infinity Pool Heated Pool Panoramic View Pool Outdoor Pool
Hotel with Free Wi-Fi
While located in Phoenix (likely a data entry error), this hotel is part of the Best Western Premier brand, which generally offers reliable amenities including free Wi-Fi. Given its branding, it's reasonable to assume good internet connectivity.
Business Hotel
This hotel is designed with business in mind, offering dedicated business spaces and a panoramic seaside terrace suitable for events. It provides amenities such as a business center, printer, fax services, and computer access, ensuring a productive environment. Additionally, it features a steam room, fitness room, and underground parking.
Hotel with Parking
The Best Western Premier Hôtel du Vieux-Port provides parking. Its location near the Old Port makes it a convenient choice, and the parking adds to the appeal.
4-Star Hotel
This hotel offers a prime location with views of the harbor. It provides modern amenities and is highly rated by guests for its cleanliness and accessibility.
Hotel with Outdoor Pool
This hotel features a heated rooftop infinity pool with bay views, a saltwater pool, and a sundeck. Guests can also enjoy a spa with a Turkish steam bath, Turkish steam room, and solarium.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Hotel with Heated Pool
Room Types
Junior Queen Suite with Sea ViewThe pool with a view is the standout feature of this suite. The suite features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath.
Comfort Queen RoomGuests will have a special experience as this double room features a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Queen Room with Sea ViewThis double room's standout feature is the pool with a view. The double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Queen Suite with Sofa BedThis suite's special feature is the pool with a view. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe.
Superior Queen RoomThis double room features a pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Family Queen RoomThe pool with a view is a top feature of this family room. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Junior Queen SuiteThis suite's special feature is the pool with a view. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe.
Standard Queen Room - Non-SmokingThis double room's special feature is the pool with a view. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Nestled right on the old port of La Ciotat, Best Western Premier Hôtel du Vieux-Port boasts an exceptional location that guests consistently praise. The hotel’s prime position allows for stunning views of the harbor, offering a picturesque backdrop for a memorable stay. Its central location puts it in the heart of La Ciotat, with the vibrant city center, quaint restaurants, and bustling evening markets just steps away. The hotel's proximity to local attractions, such as the beautiful stony beaches and the iconic calanques of Mugel and Figuerolles, enhances its appeal for both leisure and adventure seekers. Guests appreciate the added convenience of practical amenities like an underground parking facility and a heated rooftop pool, which further elevate the experience. With its lively location, welcoming atmosphere, and scenic vistas, this hotel serves as an ideal base for exploring the charming old town and the wider coastal area between Cassis and Marseille.
Breakfast
Travelers staying at the Best Western Premier Hôtel du Vieux-Port can anticipate a breakfast experience that receives largely positive praise for its variety, quality, and the scenic view it offers. The buffet features a comprehensive selection of sweet and savory items, including fresh fruits, pastries, breads, cold meats, and unlimited hot options, ensuring a hearty start to the day. Many guests highlight the delightful atmosphere of the breakfast room, where enjoying a meal with a view of the Old Port is a favored experience.
However, a few visitors noted some inconsistencies, such as occasional shortages of certain items and a high cost that some felt was not fully justified. Despite these occasional hiccups, the dedicated and attentive breakfast team often receives commendations for providing a pleasant dining experience. Gluten-free and dairy-free options are available, expanding the appeal to guests with dietary restrictions. Overall, the breakfast presents itself as a fulfilling and substantial offering, with many considering it a worthwhile indulgence amid a stay at this well-located hotel.
Rooms
Situated on the picturesque waterfront of the Vieux-Port, the Best Western Premier Hôtel du Vieux-Port welcomes guests with spacious and remarkably clean rooms, many of which boast stunning views of the harbor. Visitors are consistently pleased with the comfortable and modern accommodations, highlighting the tasteful decor and exceptional cleanliness. The rooms are well-equipped, offering all the desired amenities, including air conditioning, balconies, and large flat screens. Featuring spacious layouts, the hotel provides a comfortable stay whether you're in a junior suite or a standard room, with some rooms offering additional luxuries like a separate toilet or a minibar.
A standout feature is the outstanding harbor view from many of the rooms, adding a special charm that delighted guests. The bathrooms, modern and well-appointed, complement the spacious interiors of the rooms, ensuring a pleasant experience. Guests unanimously praise the quality of the bedding, describing the mattresses as exceptionally comfortable. Situated right in the city center, the location is prime for exploring the surrounding area, and the hotel is complemented by the welcoming and efficient staff.
Overall, the hotel combines modern architecture with its historical surroundings, creating a harmonious blend that appeals to travelers. The panoramic views from the hotel, whether from a balcony or the rooftop infinity pool, add to the allure—a perfect match for a tranquil getaway in an idyllic setting.
Beds
The beds at the Best Western Premier Hôtel du Vieux-Port receive notably positive feedback from guests, who consistently describe them as very comfortable. The quality of the bedding is frequently highlighted, with many guests appreciating the excellent and top-notch mattresses that ensure a restful night's sleep. The rooms themselves contribute to this comfort, as they are described as spacious, well-appointed, and accommodating, providing plenty of pillows to enhance the coziness. While there are occasional mentions of mattresses being too hard or too soft for some guests' preferences, the overall sentiment showcases the hotel as providing unexpectedly good bedding experiences. Paired with bright and quiet rooms, the hotel effectively creates a comfortable and relaxing environment for guests.
Cleanliness
Visitors to the Best Western Premier Hôtel du Vieux-Port consistently commend its exceptional standards of cleanliness. Reviews frequently highlight the impeccable cleanliness of the rooms and common areas, describing them as spotless and immaculately maintained. The hotel’s modern facilities are well-equipped and contribute significantly to the guests' comfort, with rooms noted for being spacious, clean, and featuring functional amenities. Guests appreciate the welcoming and helpful staff, enhancing their stay with attentive service and good communication skills. The hotel's prime location on the port offers both convenience and stunning views, which coupled with the high cleanliness standards, create a delightful atmosphere for travelers. Overall, the positive feedback emphasizes the hotel's commitment to cleanliness and guest satisfaction, ensuring a clean and comfortable experience for all who visit.
Staff
Nestled in the heart of the town, Best Western Premier Hôtel du Vieux-Port stands out not just for its prime location, but also for its exemplary staff. The hotel boasts a dedicated team whose friendly demeanor and professional service are repeatedly praised by visitors. The staff at this hotel are attentive, consistently ensuring a warm and welcoming atmosphere that enhances the overall experience for guests. With their readiness to assist and genuine kindness, they make a significant impact on the stay.
Visitors have commended the staff's proficiency in English and their ability to provide helpful advice, ranging from local dining recommendations to insightful information on nearby attractions. The reception team, in particular, is noted for its efficiency and eagerness to assist, ensuring smooth check-ins and addressing guests' needs with promptness.
Guests also highlight the rooftop terrace as a standout feature, offering a pool and jacuzzi with breathtaking views of the harbor—enhancing the hotel’s appeal. While there is a solitary mention of staff rigidity in a specific instance, the overwhelming sentiment reflects a service standard that goes above and beyond, fostering a memorable experience suitable for all types of travelers. This blend of prime location, amenities, and outstanding staff service makes the hotel a highly recommended choice for visitors considering a stay in Ciotat.
Wi-Fi
At the Best Western Premier Hôtel du Vieux-Port, guests have shared mixed experiences regarding the Wi-Fi service. While some have noted that the Wi-Fi network is quite good and appreciated having good free Wi-Fi access, others have encountered significant challenges. Issues include intermittent connections, Wi-Fi regularly losing connection, and poor reception, particularly in the bedrooms. Despite efforts involving multiple attempts and consultations with reception, some guests reported that they were unable to connect to the internet at all. On the positive side, free Wi-Fi is available throughout the hotel, which some guests appreciated as a bonus. However, the overall sentiment suggests that while there are pockets of good connectivity, the Wi-Fi service could benefit from improvements to provide a more consistent and reliable experience for all guests.
Spa
The Best Western Premier Hôtel du Vieux-Port's wellness area and rooftop facilities add a significant appeal to the overall guest experience. The inclusion of spa access within the room rates is considered a definite perk, allowing guests to unwind without additional costs. The rooftop area, featuring a heated panoramic pool and jacuzzi, is often highlighted as a standout attraction, providing breathtaking views of the port and the sea. Guests frequently praise the charming, small infinity pool and whirlpool, as well as the sun terrace with ample loungers to relax upon while enjoying the scenic vista. Despite some critiques regarding the maintenance and cleanliness of the sauna and steam room, the spa facilities, including the hammam and fitness room, are generally regarded as pleasant and essential to the hotel's relaxation offerings. While improvements are suggested for some areas of the spa, the overall impression of the wellness zone remains positive, thanks in large part to its stunning location and the relaxing atmosphere it fosters.
Pool
The Best Western Premier Hôtel du Vieux-Port offers guests a delightful rooftop pool experience that consistently garners praise for its stunning views and relaxing ambiance. Positioned atop the hotel, the infinity pool affords visitors a breathtaking panoramic view of the bustling harbor, creating a serene oasis for relaxation. This heated pool, coupled with a jacuzzi, invites guests to unwind after a long day, with many complimenting its small yet cozy atmosphere. Sun loungers accompany the pool area, providing a perfect spot to bask in warm weather.
Visitors highlight the rooftop pool as a significant advantage, often referred to as a hidden gem of the hotel. Its location and design make it a preferred destination for travelers looking to enjoy the scenic beauty of the old port. The pool's splendid views and soothing setting complement the hotel's overall charm, making it a standout feature. Despite occasional maintenance closures, the rooftop pool remains a highly appreciated facility that enhances the hotel's allure, leaving guests eager to return for another delightful stay.
Parking
The parking situation at the Best Western Premier Hôtel du Vieux-Port receives generally positive feedback from guests. The hotel offers an underground parking facility, which is appreciated for its convenience and security. This private garage allows direct access to the hotel, which is a notable advantage, especially for those arriving with large suitcases or wishing to access their vehicles easily during their stay. Despite the garage being somewhat tricky to find, particularly on weekends, and the parking spaces being a bit constrained for larger vehicles, its location in the city center is ideal, providing easy access to numerous nearby restaurants. The cost of parking, set at 12 euros per night, is perceived as somewhat steep but still reasonable given the challenge of finding public parking in La Ciotat. Many guests value this secure service highly, which enhances the overall convenience and comfort offered by the hotel.
Family
Nestled in the vibrant heart of the city, the Best Western Premier Hôtel du Vieux-Port impresses visitors with its convenient location close to the port and city center. This hotel is particularly recommended for families, offering spacious family rooms equipped with bunk beds, perfect for accommodating children. The exceptional cleanliness of these rooms enhances the comfort and overall positive experience. Families will also appreciate the secure parking facilities directly beneath the hotel, easing the logistics of travel.
The hotel's amenities include a refreshing swimming pool, adding to the allure for both parents and kids seeking relaxation during their stay. Its strategic location places guests just a stone's throw from numerous attractions, including a scenic marina, a variety of restaurants, an enchanting old town, and a beautiful beach, providing ample opportunities for both relaxation and cultural exploration. While the hotel promises an enjoyable stay for families, it's worth noting that some family showers have transparent glass, which might not suit everyone's preference. Overall, the hotel offers a delightful balance of comfort, convenience, and family-friendly amenities, making it an excellent choice for travelers with children.
4 Star
Situated in the heart of La Ciotat, the Best Western Premier Hôtel du Vieux-Port boasts a prime location coupled with quality facilities and welcoming staff. While the rating may be a point of contention among guests, many feel the hotel delivers an experience that surpasses typical three-star establishments, often aligning closer to four-star standards, particularly in terms of service and overall ambiance. Noteworthy features include tastefully decorated rooms with meticulous cleanliness and the option of an additional garage, contributing to a satisfying stay.
Despite these strengths, some aspects such as the absence of luggage service have been highlighted as shortcomings when compared to expectations from a four-star establishment. Nonetheless, the hotel maintains a good quality-to-price ratio, appealing to guests appreciative of its central location and premium feel. While opinions vary on its official star rating, there is consensus that the hotel offers an elevated experience, making it a commendable choice for visitors to La Ciotat.
Romantic
Nestled by the harbor, the Best Western Premier Hôtel du Vieux-Port emerges as a haven for couples seeking a romantic retreat. Guests often highlight its perfect setting for a weekend getaway, complemented by an ideal location that overlooks the serene harbor. The beautifully appointed rooms, complete with balconies and unique features like a window into the shower room, seem crafted for intimacy and relaxation.
The hotel's rooftop terrace and pool provide a picturesque backdrop for quiet mornings together, offering breathtaking views that enhance the romantic experience. Visitors frequently commend the attentive breakfast team, whose service contributes to an overall atmosphere of comfort and tranquility. The spa's surprising offerings and the property's elegant design further enrich the experience, making it feel decidedly luxurious despite its three-star rating.
The hotel’s well-equipped, spacious rooms and small terraces are particularly appreciated, affirming its status as a destination that delivers beyond expectations for those in search of an enchanting escape.
Yes, Best Western Premier Hôtel du Vieux-Port has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Best Western Premier Hôtel du Vieux-Port.
No, Best Western Premier Hôtel du Vieux-Port doesn't allow dogs.
Yes, parking facilities are available at Best Western Premier Hôtel du Vieux-Port.
No, Best Western Premier Hôtel du Vieux-Port doesn't have a gym.