La Laguna Gran Hotel
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Summary of reviewsLa Laguna Gran Hotel in La Laguna, Tenerife, appears to be a top choice for travelers due to several standout features, mostly praised by guests in their reviews.
The hotel's exceptional location in the heart of La Laguna allows easy exploration of the historic city with key attractions, restaurants, cafes and the charming old town all within walking distance. Public transportation and proximity to Tenerife Norte Airport add to its convenience. Guests also appreciate the beautifully renovated historic building that combines traditional charm with modern comforts, enhancing their overall experience.
Breakfast at La Laguna Gran Hotel frequently garners high praise for its excellence, variety and quality. The buffet-style breakfast offers a range of sweet and savory options, including freshly squeezed orange juice, pastries, cheeses, sausages and local delicacies. Despite occasional mentions of limited variety or overcrowded rooms, the extensive and delicious breakfast is a highlight for many guests.
Dinner experiences at the hotel receive mixed reviews but still have high points. The Malaka restaurant and the gourmet Asian restaurant are especially praised for their quality food, unique flavors and memorable dining experiences. While some guests note slow service or limited options, the overall dining experience is appreciated for its value for money and well-cooked dishes.
The rooms are generally admired for their spaciousness, comfort and elegant decoration. Guests enjoy the quietness, cleanliness and modern amenities, making their stay relaxing and enjoyable. Occasional critiques include minor maintenance issues or noise, but these are overshadowed by the positive feedback.
Cleanliness is a major positive aspect with guests consistently praising the spotless rooms and well-maintained facilities. Housekeeping is diligent, ensuring a comfortable and hygienic stay in both rooms and public spaces.
The staff at La Laguna Gran Hotel are frequently highlighted for their exceptional friendliness, professionalism and responsiveness. Guests appreciate the helpful and welcoming atmosphere created by the staff, who go above and beyond to ensure a comfortable and enjoyable stay.
Free WiFi at the hotel receives mixed reviews. While it performs well in common areas, some guests experience weak signals or inconsistent connections in their rooms. However, the overall convenience and availability of the WiFi are appreciated.
The gym, located on the rooftop, offers modern facilities and great views, contributing to a positive fitness experience. Despite minor issues with some equipment, guests commend the gym's cleanliness and amenities, finding it a valuable feature of the hotel.
The rooftop pool is a standout feature, praised for its beauty and stunning city views. Guests enjoy the combination of a swimming pool and jacuzzi, although a few wish for warmer water temperatures. The cleanliness and good maintenance of the pool area add to the positive experience.
Parking is considered convenient and secure by most guests with an underground parking garage available for a nightly fee. Despite occasional challenges with availability and space, the parking is well-regarded for its ease and safety.
The hotel's family-friendly atmosphere is consistently praised with courteous and accommodating staff ensuring a comfortable stay for those traveling with children.
In summary, La Laguna Gran Hotel offers an exemplary blend of location, comfort, quality dining, modern facilities, cleanliness and exceptional service, making it a preferred choice for travelers seeking a memorable stay in La Laguna.
Categories
The hotel's exceptional location in the heart of La Laguna allows easy exploration of the historic city with key attractions, restaurants, cafes and the charming old town all within walking distance. Public transportation and proximity to Tenerife Norte Airport add to its convenience. Guests also appreciate the beautifully renovated historic building that combines traditional charm with modern comforts, enhancing their overall experience.
Breakfast at La Laguna Gran Hotel frequently garners high praise for its excellence, variety and quality. The buffet-style breakfast offers a range of sweet and savory options, including freshly squeezed orange juice, pastries, cheeses, sausages and local delicacies. Despite occasional mentions of limited variety or overcrowded rooms, the extensive and delicious breakfast is a highlight for many guests.
Dinner experiences at the hotel receive mixed reviews but still have high points. The Malaka restaurant and the gourmet Asian restaurant are especially praised for their quality food, unique flavors and memorable dining experiences. While some guests note slow service or limited options, the overall dining experience is appreciated for its value for money and well-cooked dishes.
The rooms are generally admired for their spaciousness, comfort and elegant decoration. Guests enjoy the quietness, cleanliness and modern amenities, making their stay relaxing and enjoyable. Occasional critiques include minor maintenance issues or noise, but these are overshadowed by the positive feedback.
Cleanliness is a major positive aspect with guests consistently praising the spotless rooms and well-maintained facilities. Housekeeping is diligent, ensuring a comfortable and hygienic stay in both rooms and public spaces.
The staff at La Laguna Gran Hotel are frequently highlighted for their exceptional friendliness, professionalism and responsiveness. Guests appreciate the helpful and welcoming atmosphere created by the staff, who go above and beyond to ensure a comfortable and enjoyable stay.
Free WiFi at the hotel receives mixed reviews. While it performs well in common areas, some guests experience weak signals or inconsistent connections in their rooms. However, the overall convenience and availability of the WiFi are appreciated.
The gym, located on the rooftop, offers modern facilities and great views, contributing to a positive fitness experience. Despite minor issues with some equipment, guests commend the gym's cleanliness and amenities, finding it a valuable feature of the hotel.
The rooftop pool is a standout feature, praised for its beauty and stunning city views. Guests enjoy the combination of a swimming pool and jacuzzi, although a few wish for warmer water temperatures. The cleanliness and good maintenance of the pool area add to the positive experience.
Parking is considered convenient and secure by most guests with an underground parking garage available for a nightly fee. Despite occasional challenges with availability and space, the parking is well-regarded for its ease and safety.
The hotel's family-friendly atmosphere is consistently praised with courteous and accommodating staff ensuring a comfortable stay for those traveling with children.
In summary, La Laguna Gran Hotel offers an exemplary blend of location, comfort, quality dining, modern facilities, cleanliness and exceptional service, making it a preferred choice for travelers seeking a memorable stay in La Laguna.
Hotel with Swimming Pool
This hotel, housed in an 18th-century building, offers a seasonal rooftop swimming pool with city and mountain views. It features a blend of luxury and history, along with amenities like a restaurant, fitness center, and free Wi-Fi.
Outdoor Pool
Hotel with Parking
This hotel offers covered car parking with more than 76 spaces and direct access. It also features Porsche Destination Charging. The parking area has easy distribution, manoeuvrability, and cleanliness.
EV charging stations
Accessible Hotel
This hotel offers facilities for disabled guests and has a lift/elevator for access to different floors. Accessible rooms are available.
Hotel with EV Charging Stations
This hotel has EV charging stations, providing a valuable amenity for guests who drive electric vehicles. It is located in Santa Cruz de Tenerife.
4-Star Hotel
This hotel is located in an 18th-century colonial house in the historic center, offering modern comforts and a rooftop pool. It provides express check-in and check-out, nonsmoking rooms, a seasonal outdoor swimming pool and free WiFi.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor swimming pool located on a rooftop terrace, offering views of the historic center of San Cristóbal de La Laguna. Guests can enjoy relaxation by the pool with access to Wi-Fi and room service during specific hours.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Guest Reviews
La Laguna Gran Hotel boasts an impeccable location in the heart of La Laguna, making it an ideal choice for travelers looking to explore this historic city. Guests repeatedly highlight its proximity to key attractions, restaurants, cafes and the charming old town. Being centrally located means that everything is within walking distance, allowing for easy access to sights and amenities.
The hotel itself is set in a beautifully renovated historic building, offering a blend of traditional charm and modern comforts. Visitors appreciate the convenience of nearby public transportation and the proximity to Tenerife Norte Airport, which adds to the overall appeal.
Whether planning a city tour, a culinary adventure or a hiking trip in the Anaga mountains, La Laguna Gran Hotel serves as a perfect starting point. The rooftop terrace with a pool and stunning city views further enhances the guest experience, providing a relaxing escape. Overall, the location and setting of La Laguna Gran Hotel are consistently praised, making it a standout option in La Laguna.
La Laguna Gran Hotel offers a breakfast experience that has garnered overwhelmingly positive feedback from its guests. The breakfast is consistently described as excellent, varied and generous, standing out as a highlight of the stay for many. The buffet-style breakfast covers all the essentials and more with freshly squeezed orange juice frequently mentioned as a standout feature. Guests appreciate the wide range of sweet and savory options, including pastries, cheeses, sausages and local delicacies, which cater to diverse tastes and dietary preferences.
The quality and freshness of the food are often praised with terms like delicious, hearty and high-quality frequently used. The breakfast buffet is described as being extensive and beautifully presented, adding to the overall enjoyment. The flexibility in breakfast timing, from 7 am to 11 am, is also noted as a positive aspect, accommodating early risers and late sleepers alike.
Despite the mostly glowing reviews, some guests noted occasional issues such as limited variety on certain days, overcrowded breakfast rooms and a lack of fresh vegetables. However, these minor critiques are generally outweighed by the positive comments about the taste and variety of the offerings.
Overall, La Laguna Gran Hotel seems to deliver a high standard of breakfast that leaves a lasting impact on its guests, making it a compelling choice for those looking for a fulfilling and enjoyable start to their day.
Dinner at La Laguna Gran Hotel has received mixed reviews from guests, but many aspects stand out as impressive. Guests have lauded the hotel’s various dining options, particularly praising the overall quality and taste of the food. The Malaka restaurant, in particular, has been highlighted as offering an outstanding and memorable dining experience. Additionally, the gourmet Asian restaurant, although expensive, has been described as worth the price for its unique flavors.
The hotel provides a variety of menus, including a three-course dinner menu that is regarded as very tasty and affordable. Daily changing selections of appetizers, main courses and desserts in the half-board package are well-received with some guests noting the exceptional presentation and quality of the dishes. The food is praised for being well-cooked and refined and some reviews highlight it as almost gastronomic.
However, not all feedback is glowing. Some guests have mentioned that the dinner service can be slow and that sometimes meals arrive cold. Others feel that the portions can be small and there are limited options, especially for vegetarians. A few guests have found the fixed menu to lack diversity and not meet their expectations in terms of quality or taste. Additionally, the dining atmosphere in the evenings can feel lacking due to the restaurant’s unpopularity at that time.
Despite these criticisms, many guests emphasized the excellent value for money for the dinners with good food quality and affordable prices. The overall consensus suggests that while there are areas for improvement, dinner at La Laguna Gran Hotel generally provides a satisfying culinary experience, especially appreciated for its daily changing menus and the high standard of gourmet offerings.
The rooms at La Laguna Gran Hotel are generally praised for their spaciousness, comfort and elegant decoration. Guests appreciate the quietness, cleanliness and well-equipped nature of the rooms, finding them very suitable for a relaxing stay. The rooms are described as being cozy, comfortable and nicely decorated with modern touches and fresh design elements. Beds and bathrooms are particularly highlighted for their comfort and generous size with many reviewers noting the super comfortable bedding and large, well-maintained bathrooms.
Some variations exist, such as rooms in the modern part of the hotel often being described as more ordinary and business-like, as opposed to the rest of the hotel's charming ambiance. While some rooms are found to have beautiful décor and pleasant smells, others are noted for being slightly outdated or having minor maintenance issues.
Guests also appreciate the amenities offered, although there are occasional mentions of missing items like kettles, coffee machines or bathrobes that some would expect in a four-star accommodation. Despite a few complaints about noise, especially in rooms facing the street or adjacent to elevators, the majority of reviews emphasize the peaceful and restful environment of the rooms.
Overall, the rooms at La Laguna Gran Hotel are well-regarded for their size, aesthetics and comfort, making for a wonderful stay that aligns well with the elegant charm of the hotel.
At La Laguna Gran Hotel, guests consistently highlight the remarkable comfort and quality of the beds in their reviews. The vast majority of feedback emphasizes the spacious and cozy nature of the bedding, describing the beds as comfortable, large and sometimes even gigantic. Phrases like "super comfortable beds," "extra large and comfortable," and "incredible beds" paint a clear picture of the restful experience awaiting visitors.
The bedding is frequently praised for being of very good or excellent quality with terms like "amazing bedding," "good quality beds and bedding," and "beautiful and luxurious beds" recurring in the reviews. Multiple notes point to the beds being not only comfortable but also supportive with firm mattresses offered in some rooms.
Although there are a few mentions of beds that were sunken or not ideally configured, these instances seem to be exceptions rather than the norm. Overall, the rooms themselves are noted for being very clean, quiet and comfortable, adding to the overall positive appraisal of the sleeping arrangements. Guests can generally expect a restful and rejuvenated experience, thanks to the consistently high standard of the beds at La Laguna Gran Hotel.
La Laguna Gran Hotel is consistently praised for its exceptional cleanliness and well-maintained facilities. Guests frequently highlight the modern, spacious rooms that are kept spotlessly clean. The hotel's common areas and amenities are equally well-cared for, creating a welcoming environment for visitors. Housekeeping is diligent with rooms being serviced daily to maintain high standards of hygiene. The cleanliness of both the rooms and the public spaces leaves a lasting impression, contributing to a comfortable and pleasant stay. Additionally, the hotel is noted for its beautiful structure, cozy ambiance and modern amenities, making it a top choice for travelers seeking both comfort and cleanliness. Whether relaxing in the spotless rooms or enjoying the clean facilities like the lovely rooftop pool, guests can expect an impeccably neat experience throughout their visit.
La Laguna Gran Hotel consistently impresses guests with its superb and professional staff. Reviews highlight the team's exceptional friendliness, responsiveness and willingness to go above and beyond to ensure a comfortable and enjoyable stay. The reception staff, in particular, receives high praise for their helpfulness and proficiency, often being described as wonderful and exceptional. The attentive and efficient service extends to all areas of the hotel, including the bar and housekeeping with staff members frequently noted for their politeness and professionalism.
Guests appreciate the welcoming atmosphere created by the staff, who are always smiling and ready to assist with any need. The personal attention to detail and genuine care for guests' satisfaction are recurring themes in the feedback. Whether it's a warm greeting at the reception or accommodating services throughout the stay, the hotel's team leaves a lasting positive impression on visitors. The consistent remarks about the super friendly and supportive staff underscore the high standard of hospitality at La Laguna Gran Hotel, making it a top choice for travelers seeking exceptional customer service.
La Laguna Gran Hotel receives mixed reviews regarding its WiFi service. Many guests praised the WiFi, describing it as great, fast, reliable and good for working with excellent coverage in all areas including the lobby and communal zones. Free WiFi is available throughout the hotel, adding convenience for guests. However, several reviews pointed out issues, particularly with WiFi access in the bedrooms. Numerous guests experienced weak signals, inconsistent connections and even an inability to connect at times, making it challenging for those needing reliable internet for work. Some travelers mentioned that the internet was slow and problematic upon arrival, although these issues were eventually resolved. The overall consensus suggests that while the WiFi performs well in common areas, it may not meet the needs of business travelers or those requiring a strong connection in their rooms.
La Laguna Gran Hotel boasts a variety of facilities that have been positively received by guests, including its gym. The gym is generally described as well-equipped, sufficient for a vacation and located on the rooftop, providing fantastic views and a pleasant environment to work out. Many reviews highlight the gym's cleanliness and its top-notch, modern facilities, contributing to a positive fitness experience.
However, some guests mentioned that certain equipment, particularly those for Crossfit, required servicing and the gym only opens from 9 am, which might be inconvenient for early risers. Despite these minor issues, the gym is deemed excellent and sufficiently equipped by most patrons.
The additional amenities such as the pool, jacuzzi and sunbathing areas on the rooftop further enhance the hotel’s appeal, making it a comprehensive destination for relaxation and fitness. While a few guests felt that the gym is a bit small and could use some upgrades, the consensus is that it is a valuable and appreciated feature of the hotel.
La Laguna Gran Hotel boasts an impressive rooftop pool that guests frequently highlight in their reviews. The pool, described variously as beautiful, well-maintained and spectacular, offers stunning views of the city, creating a pleasant and relaxing atmosphere for visitors. Many guests appreciate the rooftop setting, noting the combination of a swimming pool and jacuzzi as a key feature of their stay.
The rooftop terrace, complete with a pool and jacuzzi, is often cited as a standout feature with visitors enjoying the peaceful and pleasant area. The cleanliness and good maintenance of the pool are consistently praised, adding to the overall positive experience.
However, some guests mention that the pool can be quite cold and they would prefer it to be better heated. Despite this, the overall feedback remains overwhelmingly positive with guests describing the rooftop pool area as a highlight and recommending it for its breathtaking views and serene environment.
In summary, the rooftop pool at La Laguna Gran Hotel is a cherished amenity, lauded for its beauty and panoramic vistas, although some guests wish for warmer water temperatures. The combination of a pool and jacuzzi on the rooftop terrace creates a memorable and enjoyable experience for guests.
Guests of La Laguna Gran Hotel have shared various experiences regarding parking at the hotel. The hotel provides an underground parking garage which is perceived as a significant advantage by many visitors. This secure underground parking is praised for being convenient and directly accessible from the hotel.
For a nightly fee of 12 euros, guests can use the onsite parking which is considered reasonably priced by most, given the lack of parking availability in the city. Some guests appreciated the additional safety and ease of the hotel’s parking facilities. The parking is generally described as a “nice extra” and “very useful,” with its convenience further highlighted by its good location.
Despite the overall positive feedback, there are some notes of caution. On busy days, parking can become quite limited and tricky to find. Additionally, a few guests found the parking spaces to be narrow and the signage not clearly marked. Some remarked that the parking fee, while generally considered affordable, could feel high and a few mentioned that public parking spots nearby are scarce and hard to find, especially at night.
Overall, parking at La Laguna Gran Hotel is well-regarded for its convenience and security, though with some minor challenges in availability and space.
La Laguna Gran Hotel is consistently praised as a family-friendly establishment, making it an ideal destination for those traveling with children. Guests frequently highlight the courteous and accommodating staff, who go above and beyond to ensure a comfortable stay for families. For instance, staff members have been noted for arranging double beds to help parents sleep comfortably with their young children and organizing baby cots prior to arrival.
The hotel's facilities and set-up are particularly commendable for making family travel easy and enjoyable. The pool area and other amenities contribute to a pleasant and comfortable family stay and the location is excellent for family vacations. Despite the family-oriented environment, it’s important to note that the establishment does not offer children's menus, nor do they have triple or quadruple rooms, which might require larger families to book multiple rooms.
Soundproofing is an added benefit, ensuring that families can rest without disturbances. While specific family-friendly services aren't prominently featured, the overall atmosphere and offerings make La Laguna Gran Hotel a wonderful and ideal place for families looking for a delightful stay.
La Laguna Gran Hotel is regarded as a top-notch four-star establishment, often viewed as exemplifying true four-star comfort. It offers outstanding value for money with facilities and services that many guests felt were very close to a five-star experience. The hotel’s beautiful design and tasteful decoration have impressed visitors who appreciate its high-standard amenities. Services expected from a hotel in this category, such as complimentary high-quality products, a lovely breakfast and excellent location, are consistently available.
Despite some minor issues, such as the lack of tea and coffee facilities and a minibar in the rooms and some areas that could use improvement, overall, the hotel meets the standards of its four-star rating. The modern amenities and endless main services provided contribute to a luxurious experience. The ambiance and the magnificent facilities often leave guests feeling that it could deserve even more than its four-star ranking.
While certain aspects, like front desk reception and signage, do not fully correspond to four-star expectations, the general consensus among visitors is that La Laguna Gran Hotel is an exemplary representation of its class, worthy of its four stars.
La Laguna Gran Hotel has garnered praise from business travelers for its suitability and convenience. The hotel's central location offers easy city center access, making it favorable for combining work with leisure. Guests frequently highlighted the business-friendly environment, complemented by a business meeting area that accommodates professional needs. The comfortable business rooms ensure a restful sleep, supported by the high standards of cleanliness and service maintained by the dedicated and attentive staff. The hotel is recognized as an ideal venue for business travel with its excellent service enhancing the overall experience. Additionally, the on-site gym provides a facility for maintaining fitness routines during business trips, adding to its appeal. In summary, La Laguna Gran Hotel is highly recommended for those seeking a venue that proficiently balances business and comfort.
La Laguna Gran Hotel proves to be a commendable choice for guests with disabilities, offering a range of accessible features. Parking is made convenient with accessible parking spaces and easy access to the car park. The hotel is described as handicapped-friendly with facilities catering to those with limited mobility. Guests have noted the overall accessibility of the hotel's rooms and common areas with the presence of elevators adding to its ease of navigation. Clean and well-maintained facilities further contribute to a comfortable stay for all guests. Although the hotel might be a bit challenging to locate even with GPS, the accessibility features largely overshadow this minor inconvenience.
La Laguna Gran Hotel boasts an impressive rooftop pool that earns high praise from guests. Its position on the terrace offers stunning views over the city, making it a standout feature. Many reviews highlight the pleasant ambiance and the picturesque scenery visible from the rooftop pool and jacuzzi. Guests particularly appreciate the large size of the pool and its low-salt seawater, adding to the luxury experience. The heated pool is also a noted advantage, ensuring a comfortable swim in cooler weather.
Despite the many positives, there are some common critiques regarding the pool's temperature. A few guests found the water too cold, especially in the winter months, which made swimming less enjoyable. Nonetheless, the rooftop pool remains a central and highly valued amenity at La Laguna Gran Hotel, frequently described as superb and perfect for relaxation. The rooftop setting, combining a lounge area and bar, solidifies its appeal, making it a worthwhile visit for a tranquil and scenic retreat.
La Laguna Gran Hotel seems to be an ideal destination for honeymooners, offering a relaxing and romantic ambiance. The rooftop terrace, described as magnificent and beautiful, features a pool and lounge area, providing a perfect spot for couples to unwind and enjoy a serene view. The hallways contribute to the pleasant atmosphere, enhancing the overall experience. Multiple reviews highlight the hotel's suitability for honeymoon stays, describing it as a wonderful backdrop for such a special occasion. Though specific honeymoon services are not detailed, the overall sentiment indicates it is a favored choice for those celebrating their union.
La Laguna Gran Hotel boasts an impressively romantic atmosphere, making it an ideal destination for couples seeking a memorable getaway. Guests frequently highlight the hotel's perfect blend of old and new elements, creating a beautifully connected and enchanting setting. The food services are tailored for a romantically inclined evening, adding to the overall charm of the stay.
Visitors are particularly fond of the magnificent patio and the romantic views from the terrace pool, which offer picturesque backdrops for intimate moments. The rooftop jacuzzi, where guests can watch the sun dip below the horizon, is a popular feature, especially for honeymooners and those celebrating anniversaries.
The ambiance of the hotel is consistently described as cozy and romantic with wooden window sills adding a timeless touch to the decor. During the festive season, the lounge transforms into a snug haven with a Christmas atmosphere, enhancing the romantic feel. Small thoughtful details, such as efforts to reduce plastic use, contribute to the overall experience, making guests feel cared for like family.
La Laguna Gran Hotel stands out as a romantic haven, perfect for special occasions or simply enjoying a serene and loving retreat.
Location Show Map
Location
The hotel itself is set in a beautifully renovated historic building, offering a blend of traditional charm and modern comforts. Visitors appreciate the convenience of nearby public transportation and the proximity to Tenerife Norte Airport, which adds to the overall appeal.
Whether planning a city tour, a culinary adventure or a hiking trip in the Anaga mountains, La Laguna Gran Hotel serves as a perfect starting point. The rooftop terrace with a pool and stunning city views further enhances the guest experience, providing a relaxing escape. Overall, the location and setting of La Laguna Gran Hotel are consistently praised, making it a standout option in La Laguna.
Breakfast
The quality and freshness of the food are often praised with terms like delicious, hearty and high-quality frequently used. The breakfast buffet is described as being extensive and beautifully presented, adding to the overall enjoyment. The flexibility in breakfast timing, from 7 am to 11 am, is also noted as a positive aspect, accommodating early risers and late sleepers alike.
Despite the mostly glowing reviews, some guests noted occasional issues such as limited variety on certain days, overcrowded breakfast rooms and a lack of fresh vegetables. However, these minor critiques are generally outweighed by the positive comments about the taste and variety of the offerings.
Overall, La Laguna Gran Hotel seems to deliver a high standard of breakfast that leaves a lasting impact on its guests, making it a compelling choice for those looking for a fulfilling and enjoyable start to their day.
Dinner
The hotel provides a variety of menus, including a three-course dinner menu that is regarded as very tasty and affordable. Daily changing selections of appetizers, main courses and desserts in the half-board package are well-received with some guests noting the exceptional presentation and quality of the dishes. The food is praised for being well-cooked and refined and some reviews highlight it as almost gastronomic.
However, not all feedback is glowing. Some guests have mentioned that the dinner service can be slow and that sometimes meals arrive cold. Others feel that the portions can be small and there are limited options, especially for vegetarians. A few guests have found the fixed menu to lack diversity and not meet their expectations in terms of quality or taste. Additionally, the dining atmosphere in the evenings can feel lacking due to the restaurant’s unpopularity at that time.
Despite these criticisms, many guests emphasized the excellent value for money for the dinners with good food quality and affordable prices. The overall consensus suggests that while there are areas for improvement, dinner at La Laguna Gran Hotel generally provides a satisfying culinary experience, especially appreciated for its daily changing menus and the high standard of gourmet offerings.
Rooms
Some variations exist, such as rooms in the modern part of the hotel often being described as more ordinary and business-like, as opposed to the rest of the hotel's charming ambiance. While some rooms are found to have beautiful décor and pleasant smells, others are noted for being slightly outdated or having minor maintenance issues.
Guests also appreciate the amenities offered, although there are occasional mentions of missing items like kettles, coffee machines or bathrobes that some would expect in a four-star accommodation. Despite a few complaints about noise, especially in rooms facing the street or adjacent to elevators, the majority of reviews emphasize the peaceful and restful environment of the rooms.
Overall, the rooms at La Laguna Gran Hotel are well-regarded for their size, aesthetics and comfort, making for a wonderful stay that aligns well with the elegant charm of the hotel.
Beds
The bedding is frequently praised for being of very good or excellent quality with terms like "amazing bedding," "good quality beds and bedding," and "beautiful and luxurious beds" recurring in the reviews. Multiple notes point to the beds being not only comfortable but also supportive with firm mattresses offered in some rooms.
Although there are a few mentions of beds that were sunken or not ideally configured, these instances seem to be exceptions rather than the norm. Overall, the rooms themselves are noted for being very clean, quiet and comfortable, adding to the overall positive appraisal of the sleeping arrangements. Guests can generally expect a restful and rejuvenated experience, thanks to the consistently high standard of the beds at La Laguna Gran Hotel.
Cleanliness
Staff
Guests appreciate the welcoming atmosphere created by the staff, who are always smiling and ready to assist with any need. The personal attention to detail and genuine care for guests' satisfaction are recurring themes in the feedback. Whether it's a warm greeting at the reception or accommodating services throughout the stay, the hotel's team leaves a lasting positive impression on visitors. The consistent remarks about the super friendly and supportive staff underscore the high standard of hospitality at La Laguna Gran Hotel, making it a top choice for travelers seeking exceptional customer service.
Wi-Fi
Gym
However, some guests mentioned that certain equipment, particularly those for Crossfit, required servicing and the gym only opens from 9 am, which might be inconvenient for early risers. Despite these minor issues, the gym is deemed excellent and sufficiently equipped by most patrons.
The additional amenities such as the pool, jacuzzi and sunbathing areas on the rooftop further enhance the hotel’s appeal, making it a comprehensive destination for relaxation and fitness. While a few guests felt that the gym is a bit small and could use some upgrades, the consensus is that it is a valuable and appreciated feature of the hotel.
Pool
The rooftop terrace, complete with a pool and jacuzzi, is often cited as a standout feature with visitors enjoying the peaceful and pleasant area. The cleanliness and good maintenance of the pool are consistently praised, adding to the overall positive experience.
However, some guests mention that the pool can be quite cold and they would prefer it to be better heated. Despite this, the overall feedback remains overwhelmingly positive with guests describing the rooftop pool area as a highlight and recommending it for its breathtaking views and serene environment.
In summary, the rooftop pool at La Laguna Gran Hotel is a cherished amenity, lauded for its beauty and panoramic vistas, although some guests wish for warmer water temperatures. The combination of a pool and jacuzzi on the rooftop terrace creates a memorable and enjoyable experience for guests.
Parking
For a nightly fee of 12 euros, guests can use the onsite parking which is considered reasonably priced by most, given the lack of parking availability in the city. Some guests appreciated the additional safety and ease of the hotel’s parking facilities. The parking is generally described as a “nice extra” and “very useful,” with its convenience further highlighted by its good location.
Despite the overall positive feedback, there are some notes of caution. On busy days, parking can become quite limited and tricky to find. Additionally, a few guests found the parking spaces to be narrow and the signage not clearly marked. Some remarked that the parking fee, while generally considered affordable, could feel high and a few mentioned that public parking spots nearby are scarce and hard to find, especially at night.
Overall, parking at La Laguna Gran Hotel is well-regarded for its convenience and security, though with some minor challenges in availability and space.
Family
The hotel's facilities and set-up are particularly commendable for making family travel easy and enjoyable. The pool area and other amenities contribute to a pleasant and comfortable family stay and the location is excellent for family vacations. Despite the family-oriented environment, it’s important to note that the establishment does not offer children's menus, nor do they have triple or quadruple rooms, which might require larger families to book multiple rooms.
Soundproofing is an added benefit, ensuring that families can rest without disturbances. While specific family-friendly services aren't prominently featured, the overall atmosphere and offerings make La Laguna Gran Hotel a wonderful and ideal place for families looking for a delightful stay.
4 Star
Despite some minor issues, such as the lack of tea and coffee facilities and a minibar in the rooms and some areas that could use improvement, overall, the hotel meets the standards of its four-star rating. The modern amenities and endless main services provided contribute to a luxurious experience. The ambiance and the magnificent facilities often leave guests feeling that it could deserve even more than its four-star ranking.
While certain aspects, like front desk reception and signage, do not fully correspond to four-star expectations, the general consensus among visitors is that La Laguna Gran Hotel is an exemplary representation of its class, worthy of its four stars.
Business
Accessible
Outdoor Pool
Despite the many positives, there are some common critiques regarding the pool's temperature. A few guests found the water too cold, especially in the winter months, which made swimming less enjoyable. Nonetheless, the rooftop pool remains a central and highly valued amenity at La Laguna Gran Hotel, frequently described as superb and perfect for relaxation. The rooftop setting, combining a lounge area and bar, solidifies its appeal, making it a worthwhile visit for a tranquil and scenic retreat.
Honeymoon
Romantic
Visitors are particularly fond of the magnificent patio and the romantic views from the terrace pool, which offer picturesque backdrops for intimate moments. The rooftop jacuzzi, where guests can watch the sun dip below the horizon, is a popular feature, especially for honeymooners and those celebrating anniversaries.
The ambiance of the hotel is consistently described as cozy and romantic with wooden window sills adding a timeless touch to the decor. During the festive season, the lounge transforms into a snug haven with a Christmas atmosphere, enhancing the romantic feel. Small thoughtful details, such as efforts to reduce plastic use, contribute to the overall experience, making guests feel cared for like family.
La Laguna Gran Hotel stands out as a romantic haven, perfect for special occasions or simply enjoying a serene and loving retreat.
Yes, La Laguna Gran Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Laguna Gran Hotel.
No, La Laguna Gran Hotel doesn't allow dogs.
Yes, parking facilities are available at La Laguna Gran Hotel.
Yes, La Laguna Gran Hotel has a gym.
Location Show Map
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