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Summary of reviews'Athome Residence Et Spa' has received high praise for several aspects, making it an attractive destination for travelers in La Rochelle. Its excellent location is frequently mentioned, offering convenient access to major attractions like the old port, city center, aquarium and Maritime Museum, all within a comfortable walking distance. The quiet surrounding area provides a peaceful respite while still being close to the bustling heart of La Rochelle. Proximity to the train station and beach, along with paid parking options, add further convenience for guests.
The hotel’s breakfast and dinner experiences are generally well-received. The breakfast buffet stands out for its variety and quality, featuring local products and generous portions. Despite some guests finding it slightly expensive, many consider it worthwhile. The rooms are well-furnished with kitchenettes, allowing for the preparation of meals and their terraces offer pleasant dining views. The availability of nearby restaurants also enhances the overall dining experience.
Room accommodations are another strong point, described as spacious, clean and well-equipped. Guests appreciate the modern decor, comfortable bedding and practical amenities like large showers and terraces. While some mention issues like the lack of air conditioning and minor maintenance problems, the overall feedback remains positive, emphasizing good value for money and a calming environment.
Cleanliness is consistently noted with many guests praising the well-maintained and modern facilities. Although there are occasional reports of minor cleanliness issues, the general consensus is one of satisfaction. The staff receives exceptional commendations for their hospitality, friendliness and professional support with special mentions for personalized service.
While free WiFi is offered, the service has mixed reviews with some guests experiencing connection issues and slow speeds. Improved internet quality would enhance the stay further. The hotel stands out for its diverse parking options, including secure and convenient facilities with designated spaces for electric vehicles (EV), which receive particular praise.
The bedding is highly commended for its comfort and quality, contributing to a restful night’s sleep. The hotel also excels in accessibility, featuring soundproof apartments, accessible bathrooms, elevators and supportive staff, making it a reliable choice for guests with disabilities.
Lastly, the pet-friendly environment of 'Athome Residence Et Spa' makes it a preferred option for families traveling with dogs. Overall, the hotel offers a well-rounded experience with strong positives in location, dining, room comfort, cleanliness and staff service. Show more
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Aparthotel Taking Steps Towards Sustainability
ATHOME RESIDENCE ET SPA demonstrates strong environmental actions, including the installation of thermal panels for electricity and hot water production. The residence provides charging stations for electric cars, implements a selective sorting and recycling system, and has installed compost bins. They also offer water fountains to reduce bottled water use and serve local, seasonal produce in their buffet.
Aparthotel with EV Charging Stations
Aparthotel with Spa
Dog Friendly Aparthotel
Aparthotel with Parking
EV charging stations
Accessible Aparthotel
4-Star Aparthotel
Room Types
Superior StudioThis studio features a balcony with street view 2m², private entrance and soundproofing.
Premium StudioGuests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The studio provides a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
T2 PremiumFeaturing a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace, this apartment also provides soundproof walls, a coffee machine and a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic StudioFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The studio features a private entrance, soundproof walls, a coffee machine, a dining area, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
T1 bis PremiumIn the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a private entrance, soundproof walls, a balcony with garden views as well as a private bathroom boasting a shower.
T1 bis ClassicGuests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a private entrance, soundproof walls, a balcony with city views as well as a private bathroom boasting a shower.
T2 ClassicFeaturing a private entrance, this apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers soundproof walls, a coffee machine, a seating area, a dining area, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
Location
'ATHOME RESIDENCE ET SPA' is lauded for its excellent location, making it an ideal base for exploring La Rochelle. The hotel is strategically placed within walking distance of key attractions such as the old port, city center, aquarium, Maritime Museum and various restaurants and shops. Guests appreciate the convenience of being able to walk everywhere with most highlights of the city being reachable within a 10-15 minute stroll.
The area surrounding the hotel is quiet, offering a peaceful respite while still being close enough to enjoy the bustling heart of La Rochelle. The hotel's proximity to the train station and the beach adds to its appeal. Convenient parking further enhances the experience for those traveling by car.
Despite its slight distance from the town center, guests note the pleasant and straightforward walkways connecting the hotel to the main attractions, making it a perfect spot for both leisure walks and shopping. Be it the charming promenade to the old harbor or the direct routes to the aquarium and Encan space, everything is conveniently accessible on foot.
Overall, 'ATHOME RESIDENCE ET SPA' provides a well-located, serene haven for visitors keen on discovering La Rochelle’s vibrant offerings without the need for frequent car travel.
Breakfast
Guests at ATHOME RESIDENCE ET SPA generally had a positive experience with the hotel's breakfast offerings. The breakfast buffet received high praise for its variety and quality, notably incorporating local products. Many guests highlighted the generous portions and diverse options, which included sweet and savory dishes like bacon, scrambled eggs and a range of cheeses. The freshness of the ingredients, especially the fruits and pastries, was also a standout feature.
The dining experience was enhanced by a cozy and pleasant atmosphere, which some reviews specifically mentioned as contributing to a great start to their day. The constant replenishment of the buffet ensured that nothing was missing and that guests always had plenty to choose from. Despite some reviews indicating a slightly higher price, many found it worthwhile given the extensive selection and the quality of the food.
However, there were a few less favorable remarks. Some guests found the breakfast a bit expensive relative to what was offered and there were occasional mentions of items like gluten-free options being subpar. A few reviews noted issues with the continental breakfast lacking diversity and the breakfast room being noisy or crowded at times. Despite these minor drawbacks, the consensus indicates a hearty and delicious breakfast experience that leaves most guests satisfied.
Dinner
ATHOME RESIDENCE ET SPA offers a generally positive dining experience characterized by convenience and pleasant surroundings. Guests appreciated the small but efficient kitchenettes in the rooms, which allowed for the preparation of breakfast and dinner. Most found the kitchen sufficient for their needs, despite some mentions of limited kitchen equipment and poor condition of utensils.
Breakfast at the hotel received high praise, described as very good and varied enough to cater to different tastes. The option to enjoy meals on the studio's terrace with views of a well-landscaped garden, was highlighted as a delightful perk, providing a serene setting for both breakfast and dinner.
The proximity to nearby restaurants was appreciated, making it easy for guests to explore dining options just a stone's throw away. The overall atmosphere of the hotel, coupled with helpful staff and good insulation in the rooms, contributed to a generally favorable dining experience.
Rooms
The rooms at ATHOME RESIDENCE ET SPA have generally received positive feedback from guests. They are often described as spacious, clean and very well-equipped, which aligns with the accurate representations found online. Many visitors appreciated the well-furnished kitchenette, comfortable bedding and ample storage space.
Soundproofing and modern decor also stood out in the reviews, creating a welcoming and functional ambiance for guests. Specific mentions of practical amenities like large showers, terraces and small balconies have been noted, contributing to an overall pleasant experience.
However, several guests pointed out some drawbacks, including the lack of air conditioning, causing uncomfortable temperatures, especially on warmer days. Some rooms were described as small and, in certain cases, facing noisy streets. Additionally, the presence of faulty equipment and minor maintenance issues such as broken TV sets or insufficient ventilation were highlighted.
Despite these negatives, the overall consensus leans towards a good value for money proposition with a calm environment and the added benefit of a spa facility. The location is highly praised for its proximity to the port and the city center, making it a convenient option for travelers.
Beds
ATHOME Residence et Spa consistently receives commendations for its bedding, which is praised for both its quality and comfort. Many guests have highlighted the comfortable and cozy beds, often noting that the rooms offer a peaceful and quiet environment conducive to a restful night's sleep. The beds are frequently described as large and well-maintained with some reviews specifically mentioning the spaciousness of the beds and the comfort of the king and queen-sized options.
Rooms are reported to be clean, adding to the overall comfort of the stay. Bedding is generally praised for being fresh and clean with positive comments about both the mattress and pillows. Even though there are occasional mentions of beds being either too hard or too soft, this is often noted as a matter of personal preference rather than a significant downside.
Guests also appreciate the soundproofing of the rooms, which further enhances the sleeping quality. Despite a few isolated complaints about cleanliness and bed comfort, the majority of the reviews reflect a high level of satisfaction with the sleeping arrangements at the hotel. Overall, ATHOME Residence et Spa is well-regarded for providing a comfortable and restful sleeping experience.
Cleanliness
'ATHOME RESIDENCE ET SPA' generally impresses with its exceptional cleanliness. Many guests highlight the establishment's consistent maintenance, noting that rooms and apartments are very clean, comfortable and well-equipped. Daily housekeeping is a positive aspect, ensuring rooms remain tidy and presentable. Multiple reviews mention spotless rooms and well-maintained premises, contributing to an overall pleasant atmosphere.
However, some minor cleanliness issues occasionally arise. There are reports of dust on baseboards, black marks in showers and a need for better bathroom maintenance. A few guests noted inconsistent cleaning with specific details like dirty glasses, sticky floors and occasional odors detracting from an otherwise clean environment.
Despite these minor concerns, the majority of guests were satisfied with the cleanliness, often praising the establishment for its modern and well-kept facilities, making it a comfortable and welcoming place to stay.
Staff
The staff at "ATHOME RESIDENCE ET SPA" have garnered exceptional praise from guests for their remarkable hospitality. Receptionists are frequently described as extremely kind and helpful, providing a warm welcome from the very first moment. The team is praised for being friendly, smiling and attentive, always ready to meet the needs of their clients. Reviews highlight the professionalism and competence of the staff with several employees, like Benjamin and Fabien, receiving individual accolades for their extraordinary efforts in making guests feel at home.
Guests appreciate the staff's responsiveness and willingness to help, noting their availability and the quality of advice provided. The reception team is described as efficient and supportive with a mastery of service that includes polite, respectful and courteous interactions. The hotel also benefits from a clean and organized environment, attributed to the diligent and supportive staff.
Many reviews highlight the small gestures and personalized touches offered by the employees, which add a unique charm to the guests’ experiences. Overall, the team at "ATHOME RESIDENCE ET SPA" ensures that each guest enjoys a pleasant, welcoming and memorable stay.
Wi-Fi
At ATHOME RESIDENCE ET SPA, guests frequently comment on the WiFi quality, noting several issues. While some guests found the WiFi speed excellent, many others experienced connection problems. Common feedback includes difficulty connecting to the WiFi, slow speeds and the network frequently cutting out, particularly in the rooms where it can be patchy. Some even reported no WiFi access at all during their stay.
The inconsistency in the connection poses challenges for those who rely on a stable internet connection, especially for business purposes. Additionally, the TV service received criticism for not working well or having poor reception of channels and in some cases, it wasn't working at all. Although the hotel offers free WiFi, systematic and easy-to-follow instructions for accessing the WiFi could enhance the overall guest experience. Overall, better internet quality and reliable TV services would significantly improve guests' stay at the hotel.
Parking
ATHOME Residence et Spa offers various parking options that cater to different needs, making it convenient for guests. The hotel provides paid parking with a daily cost of 8 euros. Guests appreciate the secure and private parking facilities, which are often highlighted as a valuable amenity. There are also designated spaces for electric vehicles with charging stations, adding to the convenience.
The parking is often described as easy to access and convenient, although some guests note that the parking lot can become full, especially later in the day.
However, the parking area has received some criticism for its limited space and tight spots, which can make parking challenging at times. There are instances where guests had to park a bit farther from the hotel's entrance due to full capacity. Despite these occasional issues, the presence of such diverse parking options, including secure bike storage and accessible locations, remains a significant positive aspect for visitors.
EV charging stations
At 'ATHOME RESIDENCE ET SPA', guests have praised the availability and convenience of the electric vehicle (EV) charging facilities. The hotel offers multiple charging options, including Type 2 chargers and standard two-pin socket charging. For many, the free electric car charging stations in the private and secure parking lot are a standout feature, making it easy to charge vehicles without additional costs.
The charging points, which cater to a variety of electric car types, allow guests to recharge their cars efficiently while enjoying their stay. Reviews highlighted the practicality of the EV parking spaces and the ease of access to charging stations. Overall, the availability of free and reliable EV charging stands out as a significant benefit for guests driving electric vehicles.
Accessible
ATHOME RESIDENCE ET SPA stands out for its commendable accessibility features making it a convenient choice for guests with disabilities. The hotel offers soundproof apartments and easy access rooms, evident in numerous positive guest remarks highlighting the simplicity and general accessibility of the location.
Guests appreciated the hotel's ground floor apartments and handicap-accessible bathrooms, ensuring essential needs are met. Additionally, the presence of spacious elevators and access ramps facilitates ease of movement and the staff are noted for their accessible and supportive service. Guests also mentioned that the hotel is well-designed for accessibility, catering well to disabled guests and ensuring everyone has a comfortable stay.
The location of ATHOME RESIDENCE ET SPA also receives several positives, being within a lively district and offering easy access to the historic center and the old port, both accessible on foot. This makes it an attractive spot not just for relaxation but also for exploring the city.
However, it’s worth mentioning that a few reviews noted specific areas that were not fully accessible and highlighted some safety concerns like slippery showers. Despite these minor issues, the overall accessibility and thoughtful design make ATHOME RESIDENCE ET SPA a reliable choice for travelers seeking comfort and ease.
Dog Friendly
'Athome Residence Et Spa' stands out as a pet-friendly destination, making it a popular choice for families traveling with dogs. Guests have frequently noted the hotel’s essential dog-friendliness and its accommodating nature towards pets. Welcoming with great kindness and helpfulness, the staff ensures that pets feel as comfortable as their owners.
The establishment is tailored for dog owners, although there are some restrictions. Dogs are not allowed in restaurants or the breakfast room, which some guests found inconvenient. Despite this, there is a dog walking area nearby and pets are allowed for a reasonable fee, although some guests felt the supplement for dogs was unjustified.
There have been occasional issues with noise from dogs in lower apartments, but overall, pets seemed happy during their stays. The hotel is not only dog-friendly but also accepts cats, catering to a wider range of pet owners. However, it's important to note that while pets are welcome, there may be additional fees and some restrictions on their movements within the hotel premises.
No, ATHOME RESIDENCE ET SPA doesn't have any pool.
Yes, a spa is available at ATHOME RESIDENCE ET SPA.
Yes, ATHOME RESIDENCE ET SPA welcomes dogs.
Yes, parking facilities are available at ATHOME RESIDENCE ET SPA.