Hotel Costa Real
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Summary of reviewsHotel Costa Real in La Serena enjoys a strong reputation for its central location, providing easy access to numerous attractions and dining options. The hotel is conveniently situated close to the beach, historical sites and transportation links, which makes it a favorable choice for both leisure and business travelers.
Guests frequently commend the breakfast offerings, highlighting the variety and freshness of the buffet. While some note the need for more diverse options and occasional shortages, the general sentiment is positive with many describing the breakfast as delicious and enjoyable.
The dinner service receives similar praise for its extensive menu and tasty dishes, such as the well-liked Christmas dinner and Caesar salad. The restaurant's ambiance and the friendly, attentive staff contribute to a memorable dining experience, although there are occasional reports of slow service and minor cleanliness issues.
Rooms at Hotel Costa Real are often described as spacious, comfortable and well-lit with large, cozy beds that contribute to a restful stay. Cleanliness is frequently praised, from the rooms to the pool and overall facilities. The hotel staff is applauded for their friendliness and attentiveness, enhancing the overall guest experience despite a few isolated mentions of impersonal service.
However, noise issues, especially for street-facing rooms and outdated bathroom facilities are areas that require attention. The hotel's free WiFi service has been a point of criticism with numerous guests reporting connectivity problems.
The pool area, often highlighted for its cleanliness and pleasant surroundings, does receive mixed feedback regarding size and water temperature. Despite some drawbacks such as a noisy pool filter and occasional misrepresentation in photos, it remains a popular spot for relaxation.
In summary, Hotel Costa Real offers a comfortable and conveniently located stay with commendable service, tasty dining options and clean facilities, making it an appealing choice for visitors to La Serena.
Categories
Guests frequently commend the breakfast offerings, highlighting the variety and freshness of the buffet. While some note the need for more diverse options and occasional shortages, the general sentiment is positive with many describing the breakfast as delicious and enjoyable.
The dinner service receives similar praise for its extensive menu and tasty dishes, such as the well-liked Christmas dinner and Caesar salad. The restaurant's ambiance and the friendly, attentive staff contribute to a memorable dining experience, although there are occasional reports of slow service and minor cleanliness issues.
Rooms at Hotel Costa Real are often described as spacious, comfortable and well-lit with large, cozy beds that contribute to a restful stay. Cleanliness is frequently praised, from the rooms to the pool and overall facilities. The hotel staff is applauded for their friendliness and attentiveness, enhancing the overall guest experience despite a few isolated mentions of impersonal service.
However, noise issues, especially for street-facing rooms and outdated bathroom facilities are areas that require attention. The hotel's free WiFi service has been a point of criticism with numerous guests reporting connectivity problems.
The pool area, often highlighted for its cleanliness and pleasant surroundings, does receive mixed feedback regarding size and water temperature. Despite some drawbacks such as a noisy pool filter and occasional misrepresentation in photos, it remains a popular spot for relaxation.
In summary, Hotel Costa Real offers a comfortable and conveniently located stay with commendable service, tasty dining options and clean facilities, making it an appealing choice for visitors to La Serena.
Hotel with Swimming Pool
Hotel Costa Real offers an outdoor pool for guests. The hotel provides a relaxing environment with its pool facilities.
Outdoor Pool
Business Hotel
The hotel features 3 meeting rooms that can accommodate up to 125 people, along with wireless internet access in the meeting rooms. Additionally, it provides a business center, making it suitable for business-related activities.
Hotel with Outdoor Pool
Hotel Costa Real features two swimming pools, including an outdoor pool available all year. The hotel provides a garden area around the pool for guests to relax and enjoy the outdoors.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Hotel Costa Real enjoys a well-regarded reputation for its prime location in La Serena. Guests consistently appreciate its central positioning, which provides convenient access to a variety of attractions, including the historic center, La Recova, the main square and popular areas like the lighthouse and Avenida del Mar. Proximity to the beach and numerous dining options, as well as the Japanese park, adds to its appeal.
Furthermore, the hotel offers easy access to transportation links, making excursions to the airport, Coquimbo and nearby malls straightforward. Guests find it beneficial for both leisurely visits and work commitments due to its strategic placement.
While there are occasional mentions of the surrounding area's safety, most feedback highlights the hotel's cleanliness, attentive staff and excellent service. The facilities, including a swimming pool, bar and restaurant, are well-received. Overall, Hotel Costa Real provides a comfortable and conveniently located option for visitors looking to explore La Serena on foot.
The breakfast offerings at Hotel Costa Real have garnered positive feedback from many guests. Reviews highlight the breakfast as a delightful start to the day with descriptors such as delicious, very good and even heavenly. The buffet is particularly praised for its variety and freshness, featuring a rotation of options each morning which contributes to a satisfying and complete dining experience. Guests appreciate the abundance and diverse range of choices available, often noting the friendly and attentive staff who enhance the overall breakfast experience.
However, some guests have pointed out areas for improvement. A few reviews mention that the breakfast can be repetitive and lacking in variety, particularly in fruit and local products. Instances of cold coffee and occasional shortages of key items such as eggs and juice have also been reported. Despite these critiques, the overall sentiment toward the breakfast at Hotel Costa Real is positive with a significant number of guests finding it to be an excellent, delicious and thoroughly enjoyable part of their stay.
Hotel Costa Real offers a dining experience that is largely praised by its guests. The restaurant, known for staying open late, provides an extensive and varied menu that caters to different tastes. Many guests have noted that the food is very tasty and described it with terms such as "exquisite" and "superb." Special meals like the Christmas dinner and dishes like Caesar salad with chicken and thousand-layer cake have received particular acclaim for their taste and quality.
The bar and restaurant facilities are generally well-regarded with some highlighting the first-class service provided by the friendly staff. Guests can enjoy a nice atmosphere while savoring delicious meals.
However, there are areas for improvement. Some diners have noted that the dinner service can be slow and the variety of options, particularly for breakfast, could be expanded. Concerns have also been raised regarding the cleanliness at meal times with some guests finding the use of strong aerosol sprays unpleasant.
Despite these points, the general consensus reflects positively on the culinary offerings of Hotel Costa Real with memorable dining experiences and well-executed dishes that many guests highly recommend.
Hotel Costa Real offers spacious and comfortable rooms with large beds and ample lighting, creating a cozy atmosphere. Guests have frequently praised the cleanliness of the rooms and the friendliness of the staff, contributing to an overall pleasant stay. Many have enjoyed the delicious breakfast served at the hotel, which adds to the positive experience.
However, some areas need attention. Several reviews mention issues with noise, particularly for rooms facing the street and outdated bathroom facilities that sometimes suffer from poor drainage and leakage. Maintenance concerns, like old carpets and poorly functioning blinds, were noted as well. Despite these issues, the general comfort and cleanliness of the rooms, combined with welcoming service, make Hotel Costa Real a commendable place to stay.
Hotel Costa Real offers an impressive level of comfort when it comes to their beds, which consistently receive positive feedback from guests. The beds are widely described as very comfortable and magnificent, contributing greatly to a restful night's sleep. Multiple reviewers have praised the spaciousness and comfort of the bed, as well as the excellent quality of the pillows.
Additionally, guests have noted the cleanliness and quality of the bedding, though a few mentioned some minor issues such as wrinkled sheets and lumpy pillows. Despite these small drawbacks, the overall consensus points to an overwhelming satisfaction with the bed quality. While there are mentions of double beds being somewhat small, the comfort they provide seems to make up for the size.
Overall, guests of Hotel Costa Real can expect to enjoy a very comfortable sleeping experience in well-maintained and clean accommodations.
Hotel Costa Real has been commonly praised for its exceptional cleanliness. Many guests noted the rooms, pool and overall facilities as clean and well-maintained. The cleaning staff's efforts have been widely appreciated for their friendliness, respectfulness and the impeccable service they provide. Extreme cleanliness is a recurring compliment with numerous mentions of super clean and very clean spaces, including a clean and well-maintained pool area. The hotel also implements excellent COVID-19 protocols, ensuring both cleanliness and safety.
However, there were sporadic negative remarks regarding the cleanliness of certain rooms and areas such as closets, bathrooms and elevators. Some guests mentioned poorly done cleaning upon arrival and inadequately maintained rooms. Issues like a room keeping a heavy smell, flooding showers and malfunctioning window blinds were also highlighted by a few guests. Despite these isolated incidents, the overall feedback leans towards a commendable level of cleanliness across most areas of the hotel, making it a comfortable and hygienic choice for travelers.
Hotel Costa Real's staff is frequently praised for their attentiveness, kindness and friendliness. Guests consistently highlight the excellent service provided by everyone, from the receptionists to the cleaning and parking staff. The team is noted for their politeness and quick attention to guests' needs, contributing to a positive experience throughout the stay. Although a few mention occasional issues with preparedness or impersonal attention, the majority of reviews emphasize the helpfulness and courteous nature of the staff. Overall, the staff's commitment to maintaining a pleasant and hospitable environment is a standout feature of Hotel Costa Real.
Hotel Costa Real offers free WiFi in rooms, providing a convenient amenity for guests looking to stay connected during their visit. However, numerous reviews indicate that the quality of the internet connection often leaves much to be desired. Guests have experienced significant issues such as difficulty logging in, frequent drops in connection and even days with no internet service at all. The stability of the WiFi has been a recurring concern with some describing it as very bad or even terrible. While the hotel does offer the promise of connectivity, the reliability of the service could benefit from significant improvement to meet guest expectations.
The pool at Hotel Costa Real has received a mix of praise and criticism from guests. On the positive side, the pool and its surrounding area are often described as clean, pleasant and enjoyable, especially in the afternoons. Guests appreciate the spaciousness and cleanliness with some highlighting the pool as a highlight of their stay and noting it as a great spot for relaxation and fun, particularly for children. The terrace by the pool also contributes to its appeal.
However, there are some drawbacks noted by guests. The pool size has been frequently mentioned as small and the water temperature often deemed too cold. Complaints about the pool area include the noise from the pool filter, which runs all night, making it difficult for some guests to sleep. Additionally, some guests felt that the photographs of the pool area do not accurately represent its actual size and state, finding it less impressive in person. Other concerns included the requirement to pay for a swimming cap and the pool's lack of sunlight, which diminishes its warmth and usability.
Overall, while the pool at Hotel Costa Real has its charms, particularly in terms of cleanliness and atmosphere, it seems to face consistent issues that detract from the complete satisfaction of guests.
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Location
Furthermore, the hotel offers easy access to transportation links, making excursions to the airport, Coquimbo and nearby malls straightforward. Guests find it beneficial for both leisurely visits and work commitments due to its strategic placement.
While there are occasional mentions of the surrounding area's safety, most feedback highlights the hotel's cleanliness, attentive staff and excellent service. The facilities, including a swimming pool, bar and restaurant, are well-received. Overall, Hotel Costa Real provides a comfortable and conveniently located option for visitors looking to explore La Serena on foot.
Breakfast
However, some guests have pointed out areas for improvement. A few reviews mention that the breakfast can be repetitive and lacking in variety, particularly in fruit and local products. Instances of cold coffee and occasional shortages of key items such as eggs and juice have also been reported. Despite these critiques, the overall sentiment toward the breakfast at Hotel Costa Real is positive with a significant number of guests finding it to be an excellent, delicious and thoroughly enjoyable part of their stay.
Dinner
The bar and restaurant facilities are generally well-regarded with some highlighting the first-class service provided by the friendly staff. Guests can enjoy a nice atmosphere while savoring delicious meals.
However, there are areas for improvement. Some diners have noted that the dinner service can be slow and the variety of options, particularly for breakfast, could be expanded. Concerns have also been raised regarding the cleanliness at meal times with some guests finding the use of strong aerosol sprays unpleasant.
Despite these points, the general consensus reflects positively on the culinary offerings of Hotel Costa Real with memorable dining experiences and well-executed dishes that many guests highly recommend.
Rooms
However, some areas need attention. Several reviews mention issues with noise, particularly for rooms facing the street and outdated bathroom facilities that sometimes suffer from poor drainage and leakage. Maintenance concerns, like old carpets and poorly functioning blinds, were noted as well. Despite these issues, the general comfort and cleanliness of the rooms, combined with welcoming service, make Hotel Costa Real a commendable place to stay.
Beds
Additionally, guests have noted the cleanliness and quality of the bedding, though a few mentioned some minor issues such as wrinkled sheets and lumpy pillows. Despite these small drawbacks, the overall consensus points to an overwhelming satisfaction with the bed quality. While there are mentions of double beds being somewhat small, the comfort they provide seems to make up for the size.
Overall, guests of Hotel Costa Real can expect to enjoy a very comfortable sleeping experience in well-maintained and clean accommodations.
Cleanliness
However, there were sporadic negative remarks regarding the cleanliness of certain rooms and areas such as closets, bathrooms and elevators. Some guests mentioned poorly done cleaning upon arrival and inadequately maintained rooms. Issues like a room keeping a heavy smell, flooding showers and malfunctioning window blinds were also highlighted by a few guests. Despite these isolated incidents, the overall feedback leans towards a commendable level of cleanliness across most areas of the hotel, making it a comfortable and hygienic choice for travelers.
Staff
Wi-Fi
Pool
However, there are some drawbacks noted by guests. The pool size has been frequently mentioned as small and the water temperature often deemed too cold. Complaints about the pool area include the noise from the pool filter, which runs all night, making it difficult for some guests to sleep. Additionally, some guests felt that the photographs of the pool area do not accurately represent its actual size and state, finding it less impressive in person. Other concerns included the requirement to pay for a swimming cap and the pool's lack of sunlight, which diminishes its warmth and usability.
Overall, while the pool at Hotel Costa Real has its charms, particularly in terms of cleanliness and atmosphere, it seems to face consistent issues that detract from the complete satisfaction of guests.
Yes, Hotel Costa Real has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Costa Real.
No, Hotel Costa Real doesn't allow dogs.
No, parking facilities aren't available at Hotel Costa Real.
No, Hotel Costa Real doesn't have a gym.
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