Fili Hotel at Nustar Cebu is praised for its strategic location, modern design, and excellent service. Nestled within a casino and mall, it provides convenient access to attractions such as the ocean park and SM Seaside, making it a favored choice for event-goers, especially during the Cebu marathon. Despite being some distance from Cebu City’s center, its proximity to various attractions is appreciated. Guests highlight the clean rooms, diverse dining options, and picturesque views that make the hotel a striking addition to the city. While minor noise complaints are noted due to construction, the hotel's ambiance is elegant and spacious.
The breakfast experience at Fili Hotel is celebrated for its impressive variety and quality, featuring a buffet that caters to diverse palates with both local and international cuisine. Although occasional slow refilling has been mentioned during peak times, the buffet remains a highlight, with sumptuous offerings and excellent service making it highly recommended.
Guests enjoy spacious, beautifully designed rooms with modern amenities, consistently appreciating the hotel's cleanliness. The comfortable beds, stylish bathrooms, and stunning sea views enhance the experience, complemented by an attentive and friendly staff. Though minor issues like odors and cooling have been noted, the overall room experience is positive and contributes to a comfortable visit.
Cleanliness is a standout feature, with guests commendably noting the immaculate and modern environment. The friendly and helpful staff significantly contribute to the welcoming atmosphere, despite minor remarks about paint and dust from ongoing construction. The hotel’s additional facilities, such as the pools and fitness center, further enhance the guest experience with a touch of luxury.
The staff at Fili Hotel receive consistent praise for their exceptional service, professionalism, and friendliness. Specific employees like Earl, Duane, Edward, and Jan are highlighted for their efficiency, making the guest experience enjoyable despite some language challenges.
The hotel’s pool complex is well-received, particularly the infinity pool offering stunning views. Despite concerns about overcrowding and limited pool hours, the attentive staff ensure guest safety, enhancing the overall experience.
The beds are described as very comfortable, contributing to the overall room comfort. The spacious and modern rooms and large bathrooms make for a relaxing stay.
While Fili Hotel presents itself as a five-star destination, there are occasional shortcomings in service and amenities. However, the excellent breakfast offerings and the prospect of the mall opening nearby are anticipated to enhance the hotel’s appeal. The warmth and genuine care from the staff add a unique charm.
Overall, Fili Hotel at Nustar Cebu delivers a truly luxurious experience with elegantly spacious rooms, opulent amenities, and exceptional service. Its comprehensive luxury extends beyond the rooms, featuring a casino and upscale dining options, reaffirming its five-star status.
Marco Polo Plaza Cebu emerges as a premier destination in Cebu City, blending tranquility and sophistication with exemplary hospitality. Nestled on a picturesque hillside, the hotel offers stunning views and a refreshing escape from urban noise, while remaining conveniently accessible to shopping and cultural attractions. The location is ideal for family staycations, offering a secure and peaceful retreat.
Guests are treated to an extraordinary culinary journey. Breakfast is a standout, with a diverse buffet featuring high-quality ingredients and both international and local flavors. The dining experience continues to impress with outstanding options for dinner, including flavorful dishes at the Chinese restaurant and memorable evening meals at the Blu Bar Grill, offering breathtaking rooftop views. The poolside dining experience adds to the charm, with delicious pizzas and a festive atmosphere enhanced by live performances.
The rooms at Marco Polo Plaza Cebu are well-appointed, offering either city or mountain vistas. Guests appreciate the comfort of spacious layouts and cozy beds, contributing to restful nights. Cleanliness is a hallmark across the hotel, with both private and common areas meticulously maintained. The hotel's staff receives high praise for their exceptional service, marked by friendliness, professionalism, and attentiveness, enhancing every aspect of the stay.
Families find the hotel particularly welcoming, with amenities that cater to both adults and children, including the immaculate swimming pool and its kid-friendly facilities. The comfort of the beds is frequently highlighted, offering a restful retreat after days filled with exploration and enjoyment.
The hotel's facilities, including a well-equipped gym and rejuvenating spa, contribute to a comprehensive wellness experience. Wi-Fi service receives positive feedback for its speed and reliability, aiding business and leisure travelers alike.
Overall, Marco Polo Plaza Cebu stands out for its tranquil setting, remarkable dining experiences, and superb service, providing guests with memorable stays characterized by relaxation, comfort, and leisure.
A five-star hotel ideally situated in the heart of the city, close to Mactan Cebu international airport.
Summary of reviews
Radisson Blu Cebu is a highly recommended hotel for tourists looking for a convenient and accessible location in Cebu. The hotel is situated in a great location with everything guests need right on their doorstep, including direct access to the SM Mall next door. The breakfast buffet is fantastic with a vast selection of Indian curries, traditional Filipino entrees and oven-fired pizzas. The rooms are spacious and comfortable with a good view and the hotel boasts immaculate cleanliness. The staff is highly praised for being helpful, professional, attentive and polite. The spa services are excellent and the pool area is beautiful, although it can become overcrowded at times. The beds are comfortable and the hotel is considered a luxurious and high-end hotel that is reasonable budget-wise. Overall, Radisson Blu Cebu is a five-star hotel that lives up to expectations and is highly recommended for its exceptional facilities and excellent service.