Info
Summary of reviewsHotel Hotel ITC Ciudad de Haro offers a range of appealing features that enhance the overall guest experience, particularly for those exploring the La Rioja region. The hotel's location on the outskirts of Haro is advantageous for travelers with vehicles, offering easy access to the city center and nearby motorway, making it practical for those continuing their journey to the Santander or Bilbao ferry ports. While some guests find the 20-minute walk to town inconvenient, the tranquil environment and ample parking, particularly for motorcyclists, compensate for the distance.
The breakfast at Hotel Hotel ITC Ciudad de Haro is well-received for its variety, value and quality with guests appreciating the choice of pastries, savory sandwiches and natural juices. The friendly and attentive staff enhance the breakfast experience, despite some mixed feedback on pricing and limited choices.
Dinner at the hotel garners mixed reviews, though many guests enjoy the delicious evening meals, good quality food and excellent wine at the 15-euro dinner menu. The attentive service and ample parking add to the dining appeal, even as some mention limited menu options and occasional food quality inconsistencies.
The rooms at Hotel ITC Ciudad de Haro are generally spacious and comfortable, featuring necessary amenities and occasional luxuries like hot tubs and balconies. However, they are often described as outdated with some problems in cleanliness and maintenance, such as broken fixtures and noise issues. While some guests find the rooms clean and well-maintained, others express concerns about the state of the bathroom fixtures and general upkeep.
Cleanliness throughout the hotel is perceived as inconsistent. While some guests praise the hotel's cleanliness, including the immaculate pool and polite bar staff, others note significant issues in the bathrooms and common areas, citing mold, rust and leftover items from previous guests.
The hotel's staff are consistently praised for their friendliness, helpfulness and attentiveness, creating a warm and welcoming atmosphere. Despite a few negative interactions, the majority of feedback highlights the staff's dedication to ensuring a positive stay.
The WiFi service, however, is a notable downside with many guests reporting poor and unreliable connectivity, largely limited to public areas and not extending effectively to rooms.
The outdoor pool is a valued feature, frequently mentioned for its cleanliness and pleasant setup, although some guests find the water cold and the maintenance lacking on occasion. Despite these issues, when operational, the pool serves as a refreshing and enjoyable amenity.
Parking facilities at Hotel ITC Ciudad de Haro are highly praised for being spacious, covered and free, ensuring a hassle-free experience for guests with vehicles.
The hotel is also recommended for families, offering a serene and family-friendly environment with the pool area and staff's personalized approach adding to the family experience.
Lastly, the beds receive varied opinions with many guests finding them comfortable, but some noting the need for updated mattresses and better bed linens to enhance the sleep quality.
In summary, Hotel ITC Ciudad de Haro offers a generally positive experience with notable strengths in location, breakfast quality, staff service, parking and pool amenities. However, some areas such as room maintenance, cleanliness, WiFi quality and dining consistency could benefit from improvements.
Show moreRead review summaries for all categories
Categories
