Dorsett Grand Labuan
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Summary of reviewsDorsett Grand Labuan is notably praised for its strategic location in the heart of Labuan, providing convenience for both leisure and business travelers. The hotel's proximity to key attractions, shopping malls, and the financial complex makes it an attractive choice for those looking to explore or conduct business in the area.
The breakfast offerings at Dorsett Grand Labuan are generally well-received, with guests appreciating the wide selection and quality of food. The staff's friendliness further enhances the breakfast experience, although there is room for improvement in the variety of hot food items.
Guests consistently commend the spaciousness and comfort of the rooms, which are clean and well-appointed despite showing signs of age. Some concerns regarding outdated decor and occasional issues like moldy smells are outweighed by the overall comfort provided.
While the location provides a tranquil backdrop, the hotel faces challenges with cleanliness. There have been reports of dusty rooms and outdated facilities, including dirty balconies and combined bathtub-showers in bathrooms. Addressing these cleanliness issues could significantly improve guests' experiences.
The staff at Dorsett Grand Labuan stand out for their exceptional service, creating a welcoming and friendly atmosphere. Guests frequently highlight the team's willingness to assist, contributing positively to the hotel’s reputation and making it a preferred choice for travelers seeking hospitable service and comfort.
Categories
The breakfast offerings at Dorsett Grand Labuan are generally well-received, with guests appreciating the wide selection and quality of food. The staff's friendliness further enhances the breakfast experience, although there is room for improvement in the variety of hot food items.
Guests consistently commend the spaciousness and comfort of the rooms, which are clean and well-appointed despite showing signs of age. Some concerns regarding outdated decor and occasional issues like moldy smells are outweighed by the overall comfort provided.
While the location provides a tranquil backdrop, the hotel faces challenges with cleanliness. There have been reports of dusty rooms and outdated facilities, including dirty balconies and combined bathtub-showers in bathrooms. Addressing these cleanliness issues could significantly improve guests' experiences.
The staff at Dorsett Grand Labuan stand out for their exceptional service, creating a welcoming and friendly atmosphere. Guests frequently highlight the team's willingness to assist, contributing positively to the hotel’s reputation and making it a preferred choice for travelers seeking hospitable service and comfort.
Family Friendly Hotel
This hotel features spacious rooms and an outdoor pool, with a dedicated children's swimming pool. Connecting rooms are available and the hotel is centrally located providing easy access to Labuan's attractions.
Business Hotel
As a Dorsett Grand property, this hotel is expected to offer business facilities and meeting spaces suitable for corporate guests, although specific details are not available in the provided snippets.
Hotel with Parking
Dorsett Grand Labuan provides free self-parking for visitors with vehicles. An onsite car park is available free of charge, offering convenience for guests.
Accessible Hotel
This hotel features a roll-in shower and accessible rooms available through interior corridors. It offers general wheelchair access and facilities for disabled guests.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
Dorsett Grand Labuan boasts a prime location that consistently receives praise from its guests. Situated at the heart of Labuan, the hotel is conveniently close to the town's main attractions and facilities. Its proximity to a shopping mall offers ease and accessibility for guests wanting to engage in retail therapy. For those visiting for business purposes, the hotel is ideally positioned near the financial complex and within walking distance of the main offshore business center. This strategic placement makes it an excellent choice for both leisure and corporate travelers looking to explore Labuan.
Dorsett Grand Labuan's breakfast offerings receive mixed yet generally favorable feedback from guests. Several visitors commend the breakfast as superb, noting a vast array of choices that cater to diverse tastes. Many guests describe the breakfast as good or nice, appreciating both the quality of the food and the friendliness of the staff. However, some reviews highlight a limitation in variety, particularly in the hot food selection, which detracts from the overall experience for some. While a few guests found the breakfast just passable or okay, the positive comments about the great selection and the overall enjoyment of the breakfast offerings suggest that many guests leave satisfied with their morning meal.
Located in the serene city of Labuan, Dorsett Grand Labuan offers rooms that, while showing their age, are praised for their spaciousness and comfort. Guests appreciate the well-appointed design and overall cleanliness, which contribute to a fairly pleasant stay. The welcoming ambiance complements the ample space, making it easy for guests to relax. While some visitors note a need for updates and mention occasional issues like a moldy smell or a gloomy atmosphere, the high level of comfort generally outweighs these concerns. Despite the areas that could benefit from refurbishment, the hotel remains a viable option for those seeking a comfortable, roomy experience.
Dorsett Grand Labuan, situated in a prime location, offers quiet surroundings, which some guests appreciate. However, reviews suggest that cleanliness is an area where the hotel could improve significantly. Many guests have noted issues ranging from dusty rooms with dead insects to dirty sheets and bathrooms with insufficient cleaning. The hotel's decor and facilities, including bathrooms, seem to be outdated, contributing to an overall run-down appearance. Some guests reported specific concerns like dark bathrooms where showers are combined with bathtubs and balconies that are notably dirty. While the potential for tranquillity is present, a renovation and enhanced focus on cleanliness could better align the hotel with its peaceful setting.
At Dorsett Grand Labuan, one of the standout features is the staff, who consistently offer a warm and welcoming atmosphere to guests. Known for their friendliness and willingness to assist, the team at the hotel is praised for being accommodating and courteous. Guests frequently note that the staff go out of their way to ensure a pleasant experience, highlighting their efficiency and politeness. This attentive service contributes significantly to the overall positive impression of the hotel, making it a preferred choice for many travelers seeking a comfortable and hospitable stay.
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Location
Breakfast
Rooms
Cleanliness
Staff
Yes, Dorsett Grand Labuan has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Dorsett Grand Labuan.
No, Dorsett Grand Labuan doesn't allow dogs.
Yes, parking facilities are available at Dorsett Grand Labuan.
Yes, Dorsett Grand Labuan has a gym.
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