Mariner Hotel Labuan
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Summary of reviewsMariner Hotel Labuan is highly regarded for its central and strategic location, which appeals to both business and leisure travelers. Positioned in the heart of the city, the hotel offers easy access to various attractions, amenities, shops, restaurants, the beach and the ferry terminal. This prime location ensures a convenient base for exploring the city and attending to business needs, making it a preferred choice for many guests.
The breakfast at Mariner Hotel Labuan receives generally positive feedback with guests appreciating the variety and quality of the food. The spread is described as hearty and delicious, contributing to a satisfying start to the day. The staff's hospitality in the coffee house adds to the pleasant breakfast experience, despite some suggestions for more variety. The proximity of other dining options nearby further enhances the convenience for guests.
The cleanliness of the hotel is another standout feature, frequently praised by visitors. Rooms and bathrooms are well-maintained, tidy and comfortable. Although some guests pointed out occasional issues such as noisy air conditioning or minor lapses in housekeeping, these are overshadowed by the overall satisfaction with the hotel's hygiene standards. The daily room cleaning service and the clean, crisp bedding enhance the comfort of the stay.
The hotel's staff consistently receive high marks for their friendliness and helpfulness. Guests commend the attentive service from reception to housekeeping, contributing to a welcoming atmosphere. The front desk, cafe staff and maintenance team are noted for their prompt and courteous responses, ensuring that guests' needs are met efficiently.
While the WiFi service at Mariner Hotel Labuan has mixed reviews with some guests experiencing weak signals and intermittent connectivity, it generally meets the basic needs for staying connected.
The hotel is also recognized as a family-friendly destination, offering suitable accommodations and services for families. The reasonably sized family rooms and affordability make it a good value choice. The positive breakfast experience and the strategic location add to the overall appeal for families.
In terms of bed comfort, feedback is largely favorable with many guests finding the beds clean and comfortable. However, a few guests reported issues with mattress hardness and occasional cleanliness concerns.
For business travelers, Mariner Hotel Labuan offers a practical solution with its convenient location and budget-friendly rates. The availability of late check-out options and proximity to eateries and business hubs make it an excellent stopover for professional visits.
Overall, Mariner Hotel Labuan stands out for its excellent location, cleanliness, friendly staff and comfortable accommodations, providing a satisfactory and convenient stay for a variety of travelers.
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The breakfast at Mariner Hotel Labuan receives generally positive feedback with guests appreciating the variety and quality of the food. The spread is described as hearty and delicious, contributing to a satisfying start to the day. The staff's hospitality in the coffee house adds to the pleasant breakfast experience, despite some suggestions for more variety. The proximity of other dining options nearby further enhances the convenience for guests.
The cleanliness of the hotel is another standout feature, frequently praised by visitors. Rooms and bathrooms are well-maintained, tidy and comfortable. Although some guests pointed out occasional issues such as noisy air conditioning or minor lapses in housekeeping, these are overshadowed by the overall satisfaction with the hotel's hygiene standards. The daily room cleaning service and the clean, crisp bedding enhance the comfort of the stay.
The hotel's staff consistently receive high marks for their friendliness and helpfulness. Guests commend the attentive service from reception to housekeeping, contributing to a welcoming atmosphere. The front desk, cafe staff and maintenance team are noted for their prompt and courteous responses, ensuring that guests' needs are met efficiently.
While the WiFi service at Mariner Hotel Labuan has mixed reviews with some guests experiencing weak signals and intermittent connectivity, it generally meets the basic needs for staying connected.
The hotel is also recognized as a family-friendly destination, offering suitable accommodations and services for families. The reasonably sized family rooms and affordability make it a good value choice. The positive breakfast experience and the strategic location add to the overall appeal for families.
In terms of bed comfort, feedback is largely favorable with many guests finding the beds clean and comfortable. However, a few guests reported issues with mattress hardness and occasional cleanliness concerns.
For business travelers, Mariner Hotel Labuan offers a practical solution with its convenient location and budget-friendly rates. The availability of late check-out options and proximity to eateries and business hubs make it an excellent stopover for professional visits.
Overall, Mariner Hotel Labuan stands out for its excellent location, cleanliness, friendly staff and comfortable accommodations, providing a satisfactory and convenient stay for a variety of travelers.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Guest Reviews
Mariner Hotel Labuan enjoys an enviable central location that is highly appreciated by its guests. Situated right in the heart of the city, the hotel provides easy access to a multitude of attractions and amenities. It's ideally positioned near the ferry terminal, making it convenient for travelers. Guests love that the hotel is within walking distance of numerous shops, the museum, marine park, various restaurants and the shopping complex Ujana Kewangan. The proximity to Financial Park and other work-related areas also makes it a favored choice for business travelers.
The hotel is noted to be close to the beach and other recreational spots, enhancing its appeal for leisure travelers as well. Positive experiences abound with guests frequently mentioning the strategic location that places all necessities and attractions within easy reach. This prime area offers accessibility to cafes, bars, supermarkets and weekend markets, ensuring a convenient stay.
Additionally, the hotel's clean rooms and helpful staff contribute to a comfortable experience, complementing the excellent location. Overall, Mariner Hotel Labuan's central and strategic location stands out as a key highlight, providing a highly convenient base for both business and leisure guests exploring the city.
At the Mariner Hotel Labuan, breakfast has received generally positive feedback from guests. The selection is described as decent with guests appreciating the variety of food options available. Many reviews highlight the breakfast as good, hearty and delicious with some noting that it is very satisfying and lovely. Guests particularly enjoyed the sourdough and the overall buffet spread provided by the hotel.
Some reviews emphasize the hospitality of the staff in the coffee house, contributing to a pleasant breakfast experience. The simple and filling nature of the breakfast is also mentioned, fitting well with the overall value provided by the hotel.
However, there are a few critiques with some guests noting that the breakfast is basic and could benefit from more variety. Despite this, it seems that the breakfast generally meets the expectations for a 2-star establishment, offering a satisfactory start to the day. Additionally, the hotel's location provides easy access to other dining options nearby, which guests appreciate when looking for more diverse food choices. Overall, breakfast at Mariner Hotel Labuan is a solid component of the stay, aligning well with its value proposition.
The rooms at Mariner Hotel Labuan receive mixed feedback from guests, though the positives are frequently highlighted. Many reviewers appreciate the cleanliness and comfort of the rooms with several mentioning that the spaces are cozy, neat and maintained to a high standard. The bathrooms are often praised for their cleanliness and in some instances, their spaciousness. The air conditioning generally works well and provides a comfortable environment. Rooms are described as good-sized and adequately fitted with modern furnishings and basic amenities.
However, some issues were noted. Several guests felt the rooms were too small or cramped, particularly the twin bed rooms and some bathrooms. In some cases, the rooms emitted strange smells, likely due to old furniture or cigarette smoke. Noise can also be an issue, as the rooms are not soundproof, allowing sounds from neighboring rooms and floors to seep through.
Despite these concerns, many guests found their rooms comfortable and pleasant due to their size and cleanliness. The maintenance staff is noted for their prompt response to issues such as air conditioning problems. While the facilities may not always match the room rate, guests generally acknowledge the convenience of the hotel's location and the ease of access to nearby shops and amenities.
The beds at Mariner Hotel Labuan are generally well-regarded for their comfort and cleanliness. Many guests highlighted the size and comfort of the beds, noting them as large, comfortable and clean. Several reviews specifically mentioned the comfort of the pillows and mattresses, contributing positively to their overall experience. Some guests also appreciated the quality of the bedding, describing it as very clean and comfortable.
However, there were a few less favorable comments regarding the beds. Some guests found the mattresses to be hard, while others mentioned issues such as worn-out mattresses and the presence of detectable springs. A couple of reviews raised concerns about the cleanliness, citing dirty mattresses, pillows and unpleasant smells from the bed covers and sheets.
Overall, the majority of feedback on the beds points towards a comfortable and pleasant stay with a few areas that could benefit from improvement.
Mariner Hotel Labuan consistently impresses guests with its commendable cleanliness. Visitors frequently highlight the hotel's overall clean and tidy environment as one of its standout features. Rooms are described as clean, comfortable and well-maintained with housekeeping regularly ensuring they look fresh and inviting. Many guests appreciate the daily room cleaning service, which contributes to the hotel's pristine condition. The bathrooms, including toilets and shower rooms, also meet guests' high expectations for cleanliness, adding to the comfort of their stay.
While most reviews praise the cleanliness, a few isolated feedback mention occasional issues such as a noisy air conditioner and subpar water pressure. Some rooms were found to be smaller than expected and there were sporadic remarks about housekeeping needing to maintain their thoroughness more consistently. Nevertheless, these minor critiques are overshadowed by the general satisfaction with the hotel's cleanliness and the comfort of the clean pillows and mattresses.
Guests enjoy the reasonable room prices and the convenience of having a location close to meeting points. The free breakfast is an appreciated perk, although some note that the food quality could be improved. Despite some rooms being described as simply refurbished, the overall feedback highlights Mariner Hotel Labuan's commitment to providing a clean and comfortable stay for its guests.
The Mariner Hotel Labuan boasts a consistently positive reputation for its staff, according to numerous guest reviews. The reception staff is often described as lovely and both the front desk and cafe staff are praised for being very helpful, friendly and accommodating. Clean and thorough housekeeping further enhances the guest experience, despite isolated complaints of unprofessional behavior. Maintenance staff have been noted for their efficiency, ensuring that service issues are promptly addressed. The overall level of service from all staff is frequently described as superb with many guests feeling supported and well-catered to throughout their stay.
The morning and evening shift employees display varying degrees of responsiveness and friendliness with the morning shift receiving slightly higher praise. The door staff, especially, earn commendations for their friendliness and Steven is highlighted for providing helpful local recommendations. The restaurant and coffee house staff generally receive favorable comments for their courtesy and helpfulness, although there are occasional mentions of unhelpfulness.
Additionally, the hotel's location near many eateries adds to its appeal, while the overall atmosphere is enhanced by the consistently friendly demeanor of the staff. Guests repeatedly commend the lovely and responsive service with many highlighting the impressively high level of attentiveness and willingness to assist. Overall, the Mariner Hotel Labuan is lauded for its fantastic service and dedicated, friendly staff, making it a commendable choice for travelers.
The WiFi at Mariner Hotel Labuan has received mixed feedback from guests. While some reviews highlight that the WiFi quality is good and the connection is relatively satisfactory, other guests report issues such as weak signals, intermittent connectivity and the WiFi being temperamental. Several guests noted that the WiFi often dropped out or was altogether absent in their rooms, impacting their overall online experience. Despite these concerns, when the WiFi was functional, it met the expectations of guests.
The Mariner Hotel Labuan shines as a family-friendly destination, offering great accommodations and services tailored specifically for families. Its strategic location makes it convenient for family outings, while the family rooms are reasonably sized, providing ample space for comfort. Guests often comment on the affordability of these family accommodations, giving it an excellent value. The hotel's service stands out with prompt responses to family requests and a welcoming hospitality that leaves a positive impression. Breakfast is highlighted as another strong point, enhancing the overall stay experience. Families, especially children, have expressed their satisfaction, making it a memorable stay for all ages.
Mariner Hotel Labuan is a fitting choice for business travelers seeking budget-friendly accommodation. The hotel's excellent location, particularly favorable for business engagements, ensures convenience with several eateries and a variety of options in the vicinity. Though the rooms may be small for families, they are deemed sufficient for solo business stays. The hotel is recognized as a great stopover for those on business in Labuan, offering good value for money. Additionally, the availability of late check-out options caters to those working on new projects. Overall, Mariner Hotel Labuan provides a practical and economical solution for professional visits.
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Location
The hotel is noted to be close to the beach and other recreational spots, enhancing its appeal for leisure travelers as well. Positive experiences abound with guests frequently mentioning the strategic location that places all necessities and attractions within easy reach. This prime area offers accessibility to cafes, bars, supermarkets and weekend markets, ensuring a convenient stay.
Additionally, the hotel's clean rooms and helpful staff contribute to a comfortable experience, complementing the excellent location. Overall, Mariner Hotel Labuan's central and strategic location stands out as a key highlight, providing a highly convenient base for both business and leisure guests exploring the city.
Breakfast
Some reviews emphasize the hospitality of the staff in the coffee house, contributing to a pleasant breakfast experience. The simple and filling nature of the breakfast is also mentioned, fitting well with the overall value provided by the hotel.
However, there are a few critiques with some guests noting that the breakfast is basic and could benefit from more variety. Despite this, it seems that the breakfast generally meets the expectations for a 2-star establishment, offering a satisfactory start to the day. Additionally, the hotel's location provides easy access to other dining options nearby, which guests appreciate when looking for more diverse food choices. Overall, breakfast at Mariner Hotel Labuan is a solid component of the stay, aligning well with its value proposition.
Rooms
However, some issues were noted. Several guests felt the rooms were too small or cramped, particularly the twin bed rooms and some bathrooms. In some cases, the rooms emitted strange smells, likely due to old furniture or cigarette smoke. Noise can also be an issue, as the rooms are not soundproof, allowing sounds from neighboring rooms and floors to seep through.
Despite these concerns, many guests found their rooms comfortable and pleasant due to their size and cleanliness. The maintenance staff is noted for their prompt response to issues such as air conditioning problems. While the facilities may not always match the room rate, guests generally acknowledge the convenience of the hotel's location and the ease of access to nearby shops and amenities.
Beds
However, there were a few less favorable comments regarding the beds. Some guests found the mattresses to be hard, while others mentioned issues such as worn-out mattresses and the presence of detectable springs. A couple of reviews raised concerns about the cleanliness, citing dirty mattresses, pillows and unpleasant smells from the bed covers and sheets.
Overall, the majority of feedback on the beds points towards a comfortable and pleasant stay with a few areas that could benefit from improvement.
Cleanliness
While most reviews praise the cleanliness, a few isolated feedback mention occasional issues such as a noisy air conditioner and subpar water pressure. Some rooms were found to be smaller than expected and there were sporadic remarks about housekeeping needing to maintain their thoroughness more consistently. Nevertheless, these minor critiques are overshadowed by the general satisfaction with the hotel's cleanliness and the comfort of the clean pillows and mattresses.
Guests enjoy the reasonable room prices and the convenience of having a location close to meeting points. The free breakfast is an appreciated perk, although some note that the food quality could be improved. Despite some rooms being described as simply refurbished, the overall feedback highlights Mariner Hotel Labuan's commitment to providing a clean and comfortable stay for its guests.
Staff
The morning and evening shift employees display varying degrees of responsiveness and friendliness with the morning shift receiving slightly higher praise. The door staff, especially, earn commendations for their friendliness and Steven is highlighted for providing helpful local recommendations. The restaurant and coffee house staff generally receive favorable comments for their courtesy and helpfulness, although there are occasional mentions of unhelpfulness.
Additionally, the hotel's location near many eateries adds to its appeal, while the overall atmosphere is enhanced by the consistently friendly demeanor of the staff. Guests repeatedly commend the lovely and responsive service with many highlighting the impressively high level of attentiveness and willingness to assist. Overall, the Mariner Hotel Labuan is lauded for its fantastic service and dedicated, friendly staff, making it a commendable choice for travelers.
Wi-Fi
Family
Business
No, Mariner Hotel Labuan doesn't have any pool.
No, a spa isn't available at Mariner Hotel Labuan.
No, Mariner Hotel Labuan doesn't allow dogs.
No, parking facilities aren't available at Mariner Hotel Labuan.
No, Mariner Hotel Labuan doesn't have a gym.
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