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Summary of reviewsExpress Inn presents a mixed experience for its guests, though it boasts several positive aspects. Its location is convenient, offering easy access to a variety of stores, fast food restaurants, and the main highway, making it practical for travelers exploring Baton Rouge. While the location isn't universally applauded, it meets the needs of many guests seeking nearby amenities.
The guest rooms at Express Inn often meet expectations set by the hotel's website, with accurate representations and a clean, welcoming atmosphere. Amenities such as a good-sized mini fridge and microwave add a touch of convenience for guests. While some rooms are beautifully maintained, others could benefit from updates, indicating a variance in room conditions.
Guests frequently praise the staff at Express Inn for their friendliness and helpfulness, noting their excellent service and dedication to ensuring a pleasant stay. The housekeepers and front desk staff are commended for their courteous and efficient service, contributing to a warm and welcoming atmosphere.
The beds at Express Inn are generally well-received, with many guests finding them comfortable and providing a restful night's sleep. The presence of actual king-size beds meets expectations, and the comfort of the mattresses is highlighted as a strong point.
However, cleanliness presents a challenge, with significant issues overshadowing some of the positive aspects, such as clean sheets and attentive housekeeping. Reports of roach infestations, unclean rooms, and poor hygiene, as well as an unpleasant atmosphere, detract from the overall experience.
Despite these concerns, Express Inn offers a practical option for travelers due to its convenience, comfortable beds, and excellent service from a friendly staff. Show more
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Categories
Hotel with Parking
Free parking is available at this hotel. Guests can use the onsite car parking facilities free of charge.
Hotel with Outdoor Pool
An outdoor pool is available at this hotel for guests.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Room Types
Standard King RoomThis room features air conditioning, a seating area, a flat-screen TV with HBO and Cinemax, a microwave and a refrigerator.
Deluxe Double RoomThis room features air conditioning, a seating area, a flat-screen TV with HBO and Cinemax, a microwave and a refrigerator.
Guest Reviews
3.3
Rated
Location
Express Inn offers a mixed bag when it comes to its location, with several guests noting its proximity to various conveniences. While its setting isn't universally praised, it boasts easy access to a variety of stores and fast food restaurants, providing guests with numerous options for dining and shopping. Furthermore, its closeness to the main highway makes it a practical choice for travelers looking to explore Baton Rouge, without being too far from the road leading there. The area is not universally celebrated, with some visitors expressing concerns about its safety and noise levels. Despite these mixed reviews, others have found the size of the rooms and the location to be satisfactory, highlighting the hotel's convenience in reaching nearby amenities.
Rooms
Nestled in a busy area, Express Inn offers a mixed experience for its guests. Visitors have praised the rooms for being accurately depicted on the hotel's website, providing a truthful expectation of what awaits them upon arrival. Guests appreciate the cleanliness and organization of many rooms, highlighting them as welcoming and well-kept. The presence of convenient amenities like a good-sized mini fridge and microwave adds an extra touch of comfort for those staying at the Inn. However, some rooms, particularly those near the back of the property and surrounding the pool, could benefit from updates and maintenance. While some visitors found the rooms to be clean and beautifully maintained, others noted issues such as outdated bathrooms and signs of wear and tear. Overall, experiences with the room conditions seem to vary, suggesting that while some accommodations meet satisfactory standards, others may require attention to enhance guest satisfaction.
Beds
The beds at Express Inn generally offer a comfortable sleeping experience, with many guests finding them to be good for a restful night's sleep. The hotel provides actual king size beds that meet expectations regarding size, contributing to its positive bedding reputation. Several guests specifically note the comfort of the mattresses, highlighting them as a strong point. However, some concerns regarding cleanliness have been raised, with isolated issues such as bad odors, bed bugs, and stains being mentioned by a few guests. Despite these concerns, the overall feedback regarding bed comfort remains largely favorable.
Cleanliness
Express Inn presents a decidedly mixed bag when it comes to cleanliness according to guest reviews. There are commendations highlighting clean sheets and towels provided daily, suggesting a level of attentiveness by the housekeeping staff. Guests appreciated the kindness of the housekeepers and the friendliness and helpfulness exhibited by the staff. Some reviews mention that certain areas or rooms are relatively clean, which indicates that there may be inconsistencies in upkeep throughout the hotel. However, it's apparent from the overwhelming majority of feedback that many guests experienced significant issues with cleanliness, including pervasive roach infestations, unclean rooms and bathrooms, and poor hygiene overall. These serious cleanliness concerns, with mentions of mold and an unpleasant atmosphere, overshadow the positive aspects noted by a few. Additionally, the environment outside the rooms, including hotel grounds, also seems to be lacking in cleanliness, which detracts from the overall experience.
Staff
Express Inn's staff consistently receives positive feedback for their friendliness and helpful nature. Guests frequently describe the housekeepers as friendly and the front desk staff as pleasant, courteous, and efficient. Visitors appreciate the swift check-in process and note the helpfulness of the desk clerks. The management also leaves a good impression with their supportive approach. While some reviewers did not have the best experience, many guests commend the warm and welcoming atmosphere created by the staff. Overall, the service is praised for its excellence and dedication to ensuring a pleasant stay.
Yes, Express Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Express Inn.
Yes, Express Inn welcomes dogs.
Yes, parking facilities are available at Express Inn.