Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
Located on the Riviera Maya close to Playa Del Carmen, Viceroy resort is a luxurious Mexican getaway with a full service spa and an award winning restaurant. Guests can relax on the white sand beachfront and indulge in one of the many services this hotel has to offer.
Summary of reviews
The Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is a hidden gem located right on the beach surrounded by beautifully manicured gardens. Guests rave about the spacious and well-appointed villas, some with their own pool and outdoor shower, that are cleaned twice a day. The resort's top-notch location may be a little tricky to find, but the fact that it is a smaller property adds to its charm. The exceptional customer service provided by the world-class staff, including Pepe the waiter, sets new standards for service. The beautiful pool is perfect for relaxing and enjoying the warm weather and the private pool is an excellent option for a more secluded experience. The hotel offers an outstanding range of amenities, including excellent food, varieties of cocktails and top-class drinks, making it a unique place to disconnect and enjoy complete privacy. While the beach has its mixed reviews, the Viceroy Riviera Maya Luxury Resort is an excellent hotel with an exceptional level of service, truly the definition of luxury.
Ocean Zen Suites on 5th Avenue - Adults Only successfully combines tranquility and accessibility in a serene Playa del Carmen location. Nestled on the quieter side of town, this adults-only retreat offers peaceful nights while still providing easy access to the vibrant attractions of 5th Avenue. With just a five-minute stroll to the beach, including the hidden Secret Beach, guests can immerse themselves in an idyllic environment surrounded by undeveloped forest areas.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
The Live Aqua Boutique Resort is an all inclusive boutique hotel located in the heart of Playa Del Carmen. Whether you visit with friends or your significant other, this hotel will offer you the most luxurious service, including high end cuisine, spa facilities and much more.
La Divina by Aldea Thai is a highly praised hotel offering a delightful blend of location, comfort, and luxury. Nestled conveniently just steps away from Mamitas Beach, guests are enamored with its proximity to the beautiful shores and the vibrant 5th Avenue, where numerous bars, restaurants, and attractions are easily accessible by foot. Despite its central location, the hotel ensures a quiet and restful environment away from the lively nightlife.
The accommodations at La Divina are noteworthy for their spaciousness and thoughtful design. Guests appreciate the luxurious touch seen in the Asian-inspired decor and the comfort of the large, soft beds. Many rooms also boast terraces with private pools and offer partial sea views, augmenting the overall appeal. Although there are occasional mentions of a need for updated maintenance, especially in bathrooms, the rooms generally meet and exceed guest expectations.
Cleanliness is another area where the hotel shines, thanks to the diligent efforts of the cleaning staff. The pool area, in particular, is frequently mentioned as pristine and beautiful, with the rooftop pools receiving high praise for their serene atmosphere. Despite isolated issues with odors and maintenance in some facilities, the property remains predominantly clean and inviting.
The staff at La Divina further enhance the experience with their friendly, professional, and attentive service. Both the receptionists and the pool staff contribute to the warm atmosphere, earning the hotel comparisons to luxury establishments. Challenges, such as occasional delays or communication issues, are noted but are generally overshadowed by the overwhelmingly positive interactions with the hotel team.
Adding to the luxury, La Divina offers tranquil communal and private pools, with the rooftop terraces providing spectacular relaxation spots. Despite occasional mentions of maintenance needs, the pool areas continue to be a major highlight. The beach, only a few meters away, is easily accessible, making it an ideal spot for sun-seekers.
Overall, La Divina by Aldea Thai provides a luxurious and comfortable stay, accentuated by its prime location, impressive accommodations, and attentive service. Its blend of beachfront access and proximity to local attractions makes it a favored choice for travelers seeking a serene yet engaging experience in Playa del Carmen.
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
Senses Quinta Avenida Adults Only Hotel By Artisan is praised for its outstanding location right on the vibrant Fifth Avenue, making it a prime choice for travelers seeking convenience and easy access to restaurants, shops, and entertainment. Guests appreciate the comfortable and clean rooms, noting their spaciousness and value, especially given the hotel's reasonable pricing and central position. The staff are frequently commended for their friendliness and attentiveness, which greatly enhances the overall guest experience.
While the breakfast offering, located at a nearby bar, adds a unique touch, some guests have noted logistical issues, such as timing discrepancies and the solicitation of tips, but the surrounding area compensates with numerous dining alternatives. The beds are often described as incredibly comfortable, contributing to a restful stay, despite occasional mentions of older mattresses and less comfortable pillows.
Cleanliness receives mixed feedback, with the pleasant aroma of the hotel and tidy rooms being lauded, although some common areas and facilities like the jacuzzi and lobby furniture have been flagged for needing better maintenance. Overall, despite a few areas for improvement, the excellent location, comfortable accommodations, and dedicated staff make Senses Quinta Avenida Adults Only Hotel By Artisan a favored choice for visitors to the area.
Be Playa is a modern and relaxing oasis in the middle of Playa Del Carmen, Mexico. It offers a rooftop pool, sushi restaurant, and is just steps away from the exciting night life this city has to offer.
Soho Playa Hotel is a highly praised boutique hotel located in the heart of Playa del Carmen, celebrated for its prime location, charming ambiance, and attentive service. Its proximity to key areas like Fifth Avenue and Mamitas Beach allows guests easy access to the city's lively nightlife and stunning shores, while still offering a peaceful retreat. The hotel's friendly and helpful staff are consistently highlighted, with individuals such as Cinthya, Carlos, Gabriela, Nancy, and Tony noted for their exceptional customer service and multilingual skills.
Accommodations at Soho Playa Hotel are well received, featuring spacious, clean, and modern rooms equipped with comfortable, large beds, including super king sizes that ensure a restful sleep. Thoughtful touches like hammocks on the balconies enhance the charming atmosphere. Guests further enjoy free WiFi, praised for its reliability, as well as secure underground parking that adds convenience to the stay.
While the breakfast arrangement receives mixed feedback, the offerings at nearby cafes are appreciated by those who enjoy healthy, fresh options. The rooftop pool, though small, provides a scenic escape with fantastic views and a cozy setting for relaxation. Despite occasional maintenance concerns and minor cleanliness issues in certain areas, the hotel's overall environment and regular provision of fresh beach towels contribute to a pleasant experience.
Families find Soho Playa Hotel suitable for stays due to its clean facilities and central location, making it easy to explore Playa del Carmen. The hotel's boutique charm, combined with its dedication to hospitality, makes it a recommended choice for those seeking both comfort and an immersive local experience. Despite some critiques regarding certain aspects not fully living up to four-star expectations, many guests express intentions of returning, valuing the hotel's comfort, accessibility, and welcoming atmosphere.
Hacienda Paradise Hotel, nestled in the heart of Playa del Carmen, consistently receives acclaim for its exceptional location. Just a block from the vibrant Fifth Avenue, guests find themselves within easy reach of bustling pedestrian streets, renowned beaches, and a variety of dining and entertainment options. The hotel's position strikes the perfect balance between accessibility to the city's attractions and retained tranquility, offering an ideal base for exploration.
The excellent staff at Hacienda Paradise Hotel draws considerable praise for their warm hospitality and attentiveness. From reception to housekeeping, the team impresses guests with their genuine friendliness and willingness to go the extra mile, making visitors feel right at home. Individual staff members, such as Luis, Enzo, Monica, and Mauricio, receive special mentions for their outstanding service.
Rooms at the hotel are highlighted for their spaciousness, cleanliness, and tasteful decoration. King-sized beds contribute to a comfortable stay, and amenities like flat-screen TVs, fridges, and safes add to guests' convenience. Many rooms feature lovely balconies or terraces overlooking the refreshing pool area, providing a serene escape for relaxation.
The hotel also maintains high standards of cleanliness, which extend from the rooms to the common areas. Efficient housekeeping ensures a consistently tidy environment, contributing to a peaceful atmosphere for guests.
Although the breakfast experience garners mixed opinions, many guests appreciate the variety of offerings, including Mexican pastries and fresh fruit. Despite some criticism, the buffet and themed stations receive positive remarks for their satisfying selections.
While the Wi-Fi in rooms can be inconsistent, the free internet service works well in public areas, and available computers offer an alternative for reliable connectivity. The pool, though on the smaller side, remains a highlight for its cleanliness, inviting atmosphere, and beautiful lighting at night, providing a pleasant spot for relaxation.
Guests enjoy easy access to the nearby beach, enhanced by the hotel's collaboration with local beach clubs, offering discounts on amenities and services. Additionally, the comfortable king-sized beds ensure a restful stay, despite occasional remarks about firmness or mattress quality.
Overall, Hacienda Paradise Hotel offers a delightful boutique experience with its charming ambiance and personalized service. Its combination of excellent location, friendly staff, and comfortable accommodations makes it a favored choice among travelers looking to enjoy the heart of Playa del Carmen.
The Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels in Playa del Carmen enjoys a highly praised central location on 5th Avenue, making it exceptionally convenient for guests looking to explore the bustling local scene. The close proximity to shops, restaurants, bars, markets and the beach enhances the hotel's appeal. Despite occasional noise from the lively nightlife, visitors find the location ideal for immersing themselves in the vibrant atmosphere of Playa del Carmen.
The rooms at the hotel are often complimented for their beautiful design, modern décor and comfort. Guests appreciate the clean, spacious accommodations with many noting the luxurious touches like jacuzzis and terraces. However, some issues such as poor soundproofing, occasional maintenance problems and inconsistent cleanliness were mentioned but did not significantly overshadow the overall positive experience.
Friendly and attentive staff further elevate the guest experience, contributing to a welcoming and supportive environment. Specific team members receive individual praise for their exceptional service, adding a personalized touch to the stay. Even with occasional reports of language barriers or inefficiency, the majority of interactions are described positively.
The spa and pool facilities are well-received with the spa services providing a relaxing retreat for guests. The on-site jacuzzi and beauty services add to the overall wellness experience. While the pool area is appreciated for its design and convenience, issues with cleanliness and maintenance do arise, though many guests still find it a pleasant spot to unwind.
However, there are areas that need improvement, such as the breakfast service, which has been criticized for its lack of variety and quality. The included meal is often described as basic with meager portions and additional charges for extras. Dinner experiences are mixed but hold potential for a decent meal at an extra cost.
The hotel's Wi-Fi service receives frequent complaints about its unreliability and slow speeds, particularly in guest rooms, indicating a need for better connectivity solutions. Parking also presents challenges with unexpected costs and a somewhat disorganized setup, though the availability of secure parking nearby is a noted convenience.
With quick and easy access to the beach and the vibrant 5th Avenue, the hotel provides an excellent base for those eager to explore Playa del Carmen's sun, sand and lively culture. While there are some operational aspects that could be improved, the Caribbean Paradise Hotel Boutique & Spa offers a stylish and comfortable stay in one of the most dynamic areas of the Riviera Maya.
Porto Playa Condo Hotel and Beach Club in Playa del Carmen receives overwhelmingly positive reviews across several categories, highlighted by its prime location, exceptional service, and outstanding facilities.
The location of Porto Playa is frequently praised for its central yet serene setting. Guests enjoy the easy access to the lively Fifth Avenue and beautiful beaches, all while being able to relax in a peaceful ambiance. The proximity to local attractions, restaurants, and shops provides an ideal balance of leisure and excitement for visitors.
A key highlight is the breakfast arrangement, which involves vouchers for two nearby restaurants, Indigo Beach Club and Impreveist. This setup offers guests the enjoyment of high-quality dining experiences with picturesque views, making breakfast a memorable part of their stay.
The accommodations at Porto Playa are another major draw. Guests appreciate the spacious, clean, and well-equipped condominiums, complete with amenities such as full kitchens and comfortable bedding. Families find the accommodations particularly suitable, with ample space and convenient provisions. The hotel maintains high cleanliness standards, ensuring a pleasant and inviting environment.
The staff at Porto Playa earn frequent commendations for their friendly and attentive service. Known for their dedication, the staff go above and beyond to enhance guests' experiences, contributing to the hotel's welcoming atmosphere.
Amenities like reliable WiFi and a high-quality gym further elevate the guest experience. The pool area is perfect for relaxation, offering a clean and beautifully maintained space for leisure and family fun.
For those interested in beach activities, the hotel's close proximity to the beach and access to a nearby beach club provide convenient options for enjoying the seaside.
The availability of secure parking adds to the sense of comfort and convenience, especially for those traveling by car. Families find the Porto Playa to be an ideal destination for vacations, thanks to its spacious accommodations and family-friendly amenities.
Finally, the exceptionally comfortable beds ensure restful nights, enhancing the overall calming and enjoyable experience at Porto Playa Condo Hotel and Beach Club.
The Acanto Hotel Playa del Carmen, part of the Trademark Collection by Wyndham, is highly praised for its prime location in the vibrant heart of Playa del Carmen. Situated on a quiet side street, the hotel offers the perfect balance of proximity to the bustling 5th Avenue and local attractions, while also providing a peaceful retreat. Guests appreciate being within easy walking distance to pristine beaches, various dining options, and shopping areas. The hotel's setting allows for a tranquil experience despite its central location, making it a compelling choice for travelers wanting to explore the heart of Playa del Carmen.
The rooms at Acanto Hotel are another highlight, frequently described as spacious, modern, and akin to mini-apartments with kitchen facilities. The vibrant decor and large, comfortable beds ensure a restful stay, complemented by excellent air conditioning. Cleanliness is a consistent positive mention, with the hotel maintaining a high standard throughout. The staff also receive glowing praise for their exceptional service and friendliness, with specific mentions of the staff going above and beyond to ensure guest satisfaction.
While the hotel excels in location, room design, and service, there are some areas noted for potential improvement. The breakfast is straightforward and adequate but could benefit from more variety and options. The Wi-Fi has received mixed reviews, with some guests experiencing connectivity issues. The pool area, while set in a charming courtyard, is small and sometimes shaded, and the cleanliness of the pool has been a concern for some. Additionally, the hotel's beds receive mixed feedback, with some guests finding them very comfortable and others describing them as too hard or dated.
Overall, Acanto Hotel Playa del Carmen is celebrated for its unbeatable location, welcoming ambiance, and attentive staff, offering a pleasant and memorable stay for visitors exploring this vibrant city.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 43 hotels in and around Lafitte