PALMENGARTEN Hotel Gstör
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Summary of reviewsPALMENGARTEN Hotel Gstör in Algund consistently earns high marks for its advantageous location, impeccable cleanliness and welcoming staff. Its central position offers guests easy access to Merano and surrounding attractions, as well as scenic hiking and biking trails. The picturesque setting among orchards and vineyards, paired with scenic garden and pool areas, creates a tranquil and relaxing environment.
Guests are particularly pleased with the hotel's breakfast, which features a generous and varied buffet of high-quality items, including fresh fruits, pastries and excellent scrambled eggs. Friendly and attentive service further enhances the morning dining experience, despite minor suggestions for improvement in variety and freshness.
The hotel's dining options extend to lunch and dinner with many visitors lauding the Palmengarten restaurant for its delicious and well-prepared cuisine. The inclusion of traditional South Tyrolean, Italian and Mexican dishes, served in a beautiful courtyard, contributes to a memorable culinary journey. However, due to its popularity, securing a table can occasionally require patience.
Rooms at PALMENGARTEN Hotel Gstör offer a mix of nostalgic charm and modern comfort. While some accommodations feature a quaint, old-fashioned style, others are more contemporary. Cleanliness and maintenance of the rooms are praised, though there are a few criticisms regarding the small size of some rooms, shower facilities and lack of air conditioning. Despite these minor setbacks, the rooms provide a comfortable and quiet stay, especially those with balconies and garden views.
The hotel's staff receives unanimous acclaim for their friendliness, helpfulness and professionalism. Special mentions of certain team members highlight their commitment to providing exceptional hospitality and making guests feel welcome.
The pool area, set against apple orchards and mountains, is a standout feature, appreciated for its beauty, tranquility and ample sunbathing space. Although minor maintenance issues are noted, they do not detract from the overall positive experiences reported by guests.
Free on-site parking is another valuable amenity, offering convenience for those traveling by car or bicycle. Some guests mention challenges with bike storage, but this is a minor drawback in the context of ample, accessible parking options.
The hotel is family-friendly, offering a welcoming environment with suitable activities for children and families, including those with pets. The charming garden and nearby attractions make it an ideal spot for family excursions and nature walks.
While the beds receive generally positive feedback for comfort and cleanliness, some guests experience discomfort with hard mattresses and suboptimal pillows. Despite this, the overall experience is favorable with many guests enjoying good sleep quality.
As a three-star establishment, PALMENGARTEN Hotel Gstör meets and occasionally exceeds expectations with its clean facilities, excellent service and appealing offerings. Guests, however, suggest minor improvements to align certain room features more closely with the anticipated standard of a three-star hotel. Overall, the hotel provides a comfortable and welcoming retreat in a picturesque setting.
Categories
Guests are particularly pleased with the hotel's breakfast, which features a generous and varied buffet of high-quality items, including fresh fruits, pastries and excellent scrambled eggs. Friendly and attentive service further enhances the morning dining experience, despite minor suggestions for improvement in variety and freshness.
The hotel's dining options extend to lunch and dinner with many visitors lauding the Palmengarten restaurant for its delicious and well-prepared cuisine. The inclusion of traditional South Tyrolean, Italian and Mexican dishes, served in a beautiful courtyard, contributes to a memorable culinary journey. However, due to its popularity, securing a table can occasionally require patience.
Rooms at PALMENGARTEN Hotel Gstör offer a mix of nostalgic charm and modern comfort. While some accommodations feature a quaint, old-fashioned style, others are more contemporary. Cleanliness and maintenance of the rooms are praised, though there are a few criticisms regarding the small size of some rooms, shower facilities and lack of air conditioning. Despite these minor setbacks, the rooms provide a comfortable and quiet stay, especially those with balconies and garden views.
The hotel's staff receives unanimous acclaim for their friendliness, helpfulness and professionalism. Special mentions of certain team members highlight their commitment to providing exceptional hospitality and making guests feel welcome.
The pool area, set against apple orchards and mountains, is a standout feature, appreciated for its beauty, tranquility and ample sunbathing space. Although minor maintenance issues are noted, they do not detract from the overall positive experiences reported by guests.
Free on-site parking is another valuable amenity, offering convenience for those traveling by car or bicycle. Some guests mention challenges with bike storage, but this is a minor drawback in the context of ample, accessible parking options.
The hotel is family-friendly, offering a welcoming environment with suitable activities for children and families, including those with pets. The charming garden and nearby attractions make it an ideal spot for family excursions and nature walks.
While the beds receive generally positive feedback for comfort and cleanliness, some guests experience discomfort with hard mattresses and suboptimal pillows. Despite this, the overall experience is favorable with many guests enjoying good sleep quality.
As a three-star establishment, PALMENGARTEN Hotel Gstör meets and occasionally exceeds expectations with its clean facilities, excellent service and appealing offerings. Guests, however, suggest minor improvements to align certain room features more closely with the anticipated standard of a three-star hotel. Overall, the hotel provides a comfortable and welcoming retreat in a picturesque setting.
Family Friendly Hotel
The hotel has been awarded for its offers and equipment suiting children's needs, including a small playground, a playing room with books and games, and different services and facilities for babies and children. It also offers a special menu for children.
Dog Friendly Hotel
Dogs of any size are allowed without additional fees. Cats are also allowed upon request. Dogs are welcome almost everywhere except the breakfast/dinner dining room or the swimming pool area. Guests can have breakfast on the covered terrace, sun terrace, or the balcony of the dining room with their dog.
Hotel with Parking
This hotel has large private parking areas free of charge. The central location in Algund and proximity to Merano enhance the convenience for guests with vehicles.
3-Star Hotel
This hotel is known for its family-friendly environment and comfortable accommodations. It is a great choice for travelers with children.
Hotel with Outdoor Pool
PALMENGARTEN Hotel Gstör features two outdoor swimming pools, including a panoramic outdoor pool. The pools are open for an extended season from March until October.
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Cheap Hotel
Hotel with Tennis Courts
About PALMENGARTEN Hotel Gstör
License: IT021038A1FE9ZRFWL
Guest Reviews
Location
The hotel’s location is perfect for outdoor enthusiasts, offering short distances to scenic hiking and biking trails. Moreover, guests can enjoy leisurely walks through beautiful illuminated paths leading to the center of Merano. The proximity to local restaurants and the onsite dining options highlight its convenience, especially for those arriving late or seeking a comfortable spot to unwind.
The surrounding area is picturesque with the hotel set amidst fruit orchards and vineyards, offering a serene and quiet environment. The large balconies provide breathtaking views, including stunning mountain vistas, which further enhance the stay. The garden and pool area are beautifully maintained, contributing to a pleasant and relaxing ambiance.
The superb location of PALMENGARTEN Hotel Gstör, combined with comprehensive public transportation options, makes it an excellent choice for both short stays and extended visits. The tranquil yet central setting ensures that guests have everything they need within reach, whether they are looking to explore the vibrant town or simply relax in the peaceful surroundings.
Breakfast
Specific mentions of superlative elements such as "Scrambled eggs were the best!!" and "the breakfast was top notch" underline the favorable impressions. Some guests also note good coffee and the swift provision of dietary requests like soy milk as positive aspects. Additionally, the service at breakfast is described as very nice and friendly.
Despite the broadly positive feedback, a few reviews mention areas for improvement, such as pre-packaged croissants and limited product choices. Some feel that the breakfast did not meet their expectations for a 3-star hotel in terms of variety and freshness with comments on the simple selection of cheese and other items. There are also isolated notes on the shortcomings in staff courtesy at breakfast and logistical issues such as the difficulty accessing breakfast areas due to stairs.
Overall, the breakfast at PALMENGARTEN Hotel Gstör is very well-regarded with high marks for variety, quantity and quality, even though a minority of guests see room for small enhancements.
Dinner
Breakfast receives high marks with a lavish buffet and particularly noteworthy scrambled eggs. The service is described as friendly and knowledgeable, contributing to the overall positive dining experience. While the food quality is generally regarded as exceptional, some reviewers mentioned the small menu and the need for more regional dishes.
Though the dining experience is impressive, securing a table can require patience due to the restaurant’s popularity. Despite some minor drawbacks, such as dining noise from the street, the dinner in the garden and overall restaurant ambiance make it an amazing place to dine. Overall, guests can expect a delightful culinary journey at PALMENGARTEN Hotel Gstör’s dining venues.
Rooms
Rooms across the various parts of the hotel, including the main building and annex, range significantly in decor and atmosphere. Some rooms reflect a quaint, old-fashioned aesthetic reminiscent of past eras, while others have been recently updated and furnished in a more modern style. Guests have acknowledged the spaciousness of some rooms, finding them comfortable and quiet, especially those overlooking the beautifully designed garden and pool area.
Several rooms are equipped with balconies, providing pleasant outdoor views and an additional space to unwind. However, the shower facilities have been noted as generally cramped, particularly for taller individuals and some bathrooms have low ceilings and minimal storage options. The absence of air conditioning in many rooms is pointed out frequently, becoming notably uncomfortable during warmer seasons. Street-facing rooms can also be noisy, sometimes impacted by traffic sounds or proximity to the kitchen and its exhaust blower.
While many rooms have comfortable, good beds and clean, well-maintained interiors, a few have outdated furnishings and structural features like old windows that allow wind noise. The labyrinthine layout of the hotel and long distances to certain amenities like the pool can pose a minor inconvenience for some guests.
In general, PALMENGARTEN Hotel Gstör's rooms strike a balance between vintage charm and necessary comfort, adapting to various guest preferences and ensuring a standard of cleanliness and basic functionality.
Beds
Issues with pillows were also noted with some guests describing them as too soft or even nonexistent, impacting sleep quality. Cleanliness is another strong point, as several guests reported their rooms and bathrooms being extremely clean and mentioned that the rooms were cleaned daily by the staff.
Nevertheless, there were mentions of noise from the street side rooms, which made it difficult to sleep without earplugs. Additionally, some guests found the room and bathroom sizes to be quite small with low ceiling heights in some areas. Despite these concerns, the overall reception of the beds was generally positive with emphasis on the comfort and cleanliness provided by the hotel.
Cleanliness
Staff
Pool
The outdoor setting with its unique location beside orchards, enhances the tranquility and charm of the pool area. Several reviews mention the long evening sun, adding to the scenic beauty and inviting atmosphere. The pool's size is adequate for swimming and is considered a great place to refresh and relax.
In addition to the pool, the garden area surrounding it is appreciated for its beauty, adding to the overall serene and friendly environment where guests feel at home. There are, however, a few minor concerns regarding maintenance, such as loose stairs and occasional cigarette stubs in the grass, but altogether these do not overshadow the positive experiences.
For anyone looking to unwind, enjoy a picnic or simply hang out with friends while soaking in the picturesque surroundings, the pool at PALMENGARTEN Hotel Gstör seems to offer a delightful and memorable experience.
Parking
Family
Families will feel at ease with the available family areas and nature family zone, ensuring everyone from the youngest children to older kids have space to enjoy. The atmosphere exudes sweet home vibes, enhancing the overall experience for family gatherings.
Despite some reports of isolated and dated rooms and occasional unfriendly service from an elderly receptionist, the younger staff members are noted for their friendliness and willingness to accommodate guests. The hotel's cleanliness, good restaurant with strong value for money and the ability to welcome families with pets contribute significantly to its family-friendly reputation.
While children from the age of 12 are charged adult prices, the overall vibe and environment make it an excellent venue for families seeking a pleasant and engaging stay.
3 Star
However, some aspects of the hotel could benefit from improvement. There are mentions of small bathrooms and awkward room configurations, such as a drop in the ceiling that makes movement difficult and potentially hazardous in some rooms. Some guests found their accommodations to be below the standard they anticipated for a hotel of this rating, describing the rooms as inappropriate or even embarrassing for a three-star classification. Despite these issues, the structure and exterior of the hotel are generally perceived positively, aligning with a pleasant three-star appearance. Furthermore, the breakfast offered is deemed typical for a hotel of this category, meeting the basic expectations of guests.
Outdoor Pool
Dog Friendly
Yes, PALMENGARTEN Hotel Gstör has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at PALMENGARTEN Hotel Gstör.
Yes, PALMENGARTEN Hotel Gstör welcomes dogs.
Yes, parking facilities are available at PALMENGARTEN Hotel Gstör.
No, PALMENGARTEN Hotel Gstör doesn't have a gym.
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