The Marco Hotel Lake Charles

Lake Charles 30.23360500, -93.22010300 , 401 N Lakeshore Drive (Show on Map)


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Summary of reviewsThe Marco Hotel Lake Charles enjoys a positive reputation, primarily for its prime location, spacious accommodations, and exceptional service. Nestled by the tranquil waters of Lake Charles and conveniently situated near local attractions and restaurants, the hotel offers guests both serenity and easy access to entertainment options. The hotel’s proximity to the city center and historic downtown makes it easy for guests to explore and enjoy the scenic lake views.

Inside, guests frequently commend the newly renovated, spacious rooms, which are clean, quiet, and comfortable. The thoughtful design and lighting give the rooms a cozy and inviting feel, perfect for families and business travelers alike. The staff enhance the experience significantly, noted for their friendliness and helpfulness. They are described as treating guests like friends, with special mention of standout team members who ensure a pleasant stay.

Although the breakfast offerings receive mixed reviews, many guests appreciate the ample dining space and variety of hot items and fresh fruits available. The well-stocked and clean dining area adds to the overall positive experience, complementing the hotel’s strategic location near additional dining and entertainment venues.

While some guests have experienced minor issues such as unpleasant odors in certain rooms and bedding concerns, the hotel’s overall cleanliness and comfortable environment remain major highlights. The scenic lake view, accommodating staff, and peaceful atmosphere contribute to a distinct choice for visitors to Lake Charles. Overall, The Marco Hotel Lake Charles is highly recommended for those seeking convenience, comfort, and welcoming service.
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Hotel with Parking
The hotel provides free on-site parking and free self parking for guests. Bus parking is also mentioned as an available facility, adding to the convenience.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool  


Hotel with Gym

Small Hotel

4-Star Hotel

Hotel with Indoor Pool

Room Types
Queen Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 2 beds.

Deluxe King Room The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.

King Room - Disability Access Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit has 1 bed.

Deluxe King Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as lake views. The unit offers 1 bed.

Guest Reviews
Location
Nestled by the tranquil waters of Lake Charles, The Marco Hotel offers a beautiful blend of serenity and convenience. Guests frequently commend its prime location, situated across from Lake Charles Memorial Park, which provides access to stunning lake views and spectacular sunsets. The hotel is conveniently close to the city center and historic downtown, making it easy to explore local attractions and enjoy a stroll to nearby restaurants. The Marco is also within a comfortable distance of various event centers and casinos, adding variety to entertainment options.

Inside, the hotel has spacious, newly renovated rooms that guests find both comfortable and clean. The staff are noted for their friendliness and helpfulness, enhancing the welcoming atmosphere of the facility. Despite a few remarks about the breakfast offerings, overall, visitors appreciate the fresh fruit provided, as well as the peaceful environment of the hotel.

This establishment combines accessibility with comfort, providing a laid-back retreat suitable for both business and leisure travelers. The location, combined with the clean surroundings and attentive service, makes The Marco Hotel a recommended choice for those visiting Lake Charles.

Breakfast
The Marco Hotel Lake Charles presents a mixed picture when it comes to breakfast offerings, but overall, guests find several elements to appreciate. Multiple reviews highlight the ample dining space, which is especially suitable for families. The breakfast generally includes hot items and a mix of fruits, which contributes to its positive reception. Some visitors have noted the breakfast as being good, mentioning well-stocked food during the morning service and a variety of delicious options available with a lovely presentation. The hotel's location is praised, conveniently close to local attractions such as casinos, adding to the overall experience. While some guests felt the breakfast could offer more options, those who enjoyed it appreciated the quality of the hot food and the cleanliness of the dining area.

Rooms
The rooms at The Marco Hotel Lake Charles consistently impress with their exceptional comfort and generous space, drawing positive remarks from guests who appreciate the clean and quiet environment despite its convenient proximity to local attractions. Many reviewers highlight the benefits of the newly renovated rooms, noting fresh updates such as new paint, floors, and bathrooms, which contribute to the overall pleasant experience. The beds are frequently described as comfortable, enhancing the restful atmosphere of these spacious accommodations. Guest comments also emphasize the thoughtful design and lighting, giving the rooms a cozy and inviting feel. Families, in particular, find the hotel suitable, praising the excellent breakfast and overall value for money. The staff receives mention for being friendly and welcoming, further enhancing the positive experience at this hotel. With its clean, apartment-like rooms and strategic location near the water, The Marco Hotel Lake Charles stands out as a favored choice for visitors to Texas.

Beds
Visitors to The Marco Hotel in Lake Charles have shared varied experiences regarding the beds, offering a nuanced perspective. Many guests reported finding the beds extremely comfortable, contributing to an overall restful sleep experience. The hotel's quiet location complements the comfort of the beds, providing an ideal environment for relaxation. Cleanliness was generally appreciated, although a few guests noted issues with cleanliness, particularly concerning the pillows and the beds. While some found the beds slightly harder than preferred, the prevalent view is that they blend well with the inviting shower facilities. Despite some drawbacks, the friendly and helpful staff enhance the welcoming atmosphere of the hotel, supporting a pleasant stay. Overall, while there is room for improvement in bed quality and cleanliness, many guests find them comfortably suited for a peaceful night's rest.

Cleanliness
The Marco Hotel Lake Charles receives overwhelmingly positive feedback for its exceptional cleanliness and friendly atmosphere, positioning it as a commendable choice for travelers. Guests frequently comment on the immaculate condition of both the rooms and common areas, which are noted as very clean and spacious. Comfy rooms and well-maintained facilities add to the hotel's charm, making it perfect for families. The accommodating staff further enhance the guest experience with their warm and welcoming demeanor.

While the complimentary breakfast with hot food is praised, there are some reports of unpleasant odors in certain rooms and minor issues such as stained towels and window seals needing attention. Despite these isolated incidents, the overall cleanliness and comfort seem to satisfy guests thoroughly. The hotel's scenic lake view is an added bonus, contributing to a pleasant stay.

Staff
The Marco Hotel Lake Charles offers guests an impressive level of service thanks to its dedicated and personable staff. Visitors frequently praise the friendliness and helpfulness of the employees, noting that the staff is consistently accommodating and treats guests like friends. Many reviews highlight the exemplary customer service provided, with staff members going above and beyond to ensure a pleasant stay. Specific mentions of the front desk personnel further emphasize their approachability and expertise. Ms. Mary, a standout member of the team, is particularly lauded for her competence and enthusiasm, making guests feel well cared for. With its convenient location and inviting ambiance, this hotel delivers excellent value alongside remarkable staff support, making it a likely choice for return visits. Overall, the team at The Marco Hotel Lake Charles is instrumental in creating a welcoming and comfortable experience for all guests.


Yes, The Marco Hotel Lake Charles has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at The Marco Hotel Lake Charles.

No, The Marco Hotel Lake Charles doesn't allow dogs.

Yes, parking facilities are available at The Marco Hotel Lake Charles.

Yes, The Marco Hotel Lake Charles has a gym.

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