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Summary of reviewsHoliday Inn Express Philadelphia NE - Langhorne by IHG, enjoys positive reviews largely for its excellent location. Guests frequently note its proximity to Sesame Place, making it a prime spot for families. The hotel's vicinity to highways, restaurants and stores adds to its convenience, offering easy access to explore the local area. Despite being near numerous amenities, many find the environment quiet and appreciate the hotel’s cleanliness and ample parking.
Breakfast at the hotel garners mixed feedback. Positively, guests appreciate the variety and quality with good options for both adults and children and commend the clean dining area. However, some guests describe the offerings as basic and encounter issues like food running out quickly and inadequate seating.
Rooms are generally praised for being clean, spacious and comfortable with modern furnishings contributing to a pleasant stay. Nevertheless, there are occasional complaints about cigarette smells in non-smoking rooms, outdated furniture and minor cosmetic issues. Despite these, most find the rooms satisfactory and well-suited for a comfortable stay.
Cleanliness throughout the hotel is largely well-regarded with many commenting on the neat and well-maintained premises. Nevertheless, reported issues include unpleasant odors, mold in bathrooms and the need for better maintenance in areas like the gym and pool.
Staff performance is a significant highlight with guests frequently commending their friendliness and professionalism. Many reviews appreciate the team’s accommodating nature and their efforts to maintain cleanliness and general guest satisfaction. There are isolated reports of less favorable staff interactions, but overall, the impression of the staff is positive.
The hotel pool is described as consistently clean and well-maintained, offering a pleasant space particularly enjoyed by families. Though not large or deep, it provides a warm and inviting setting along with the convenience of an accessible location within the hotel.
Lastly, the beds receive varied feedback. While generally clean and comfortable, some guests find the mattresses too firm or uncomfortable. Future improvements could include adding pillow tops for enhanced comfort.
In summary, the Holiday Inn Express Philadelphia NE - Langhorne provides a convenient, clean and family-friendly environment. While there are some areas for improvement, particularly in breakfast variety and certain room updates, the hotel offers a largely positive stay with commendable staff and excellent overall location. Show more
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Categories
Hotel with Swimming Pool
Offers a pool and is conveniently located near attractions. Guests can also enjoy a complimentary breakfast.
Outdoor Pool
Business Hotel
As a Holiday Inn Express, this hotel offers free WiFi and complimentary breakfast, providing necessary amenities for business travelers seeking convenience and connectivity.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard Queen Room with Sofa Bed - Non-SmokingThis room has a flat-screen TV and a work desk.
Standard Double Room with Two Double BedsThis room has a flat-screen TV and a work desk.
Standard King RoomThis room is equipped with a microwave and refrigerator.
Standard Queen Room with Sofa BedThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a TV with cable channels, a wardrobe, a carpeted floor, as well as heating. The unit has 3 beds.
Standard King Room with Sofa BedThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Standard Queen Room with Two Queen Beds and Mobility Accessible TubThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room features a wardrobe, a tiled floor, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 2 beds.
King Room with Roll-In Shower - Disability AccessThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a wardrobe, a tiled floor, a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.
Queen Room with Roll In Shower - Communications AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a tiled floor, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
The Holiday Inn Express Philadelphia NE - Langhorne by IHG, is highly praised for its excellent location. Guests consistently note the convenience of the hotel's position, offering easy access to highways, restaurants, stores and local attractions. Its proximity to Sesame Place is frequently highlighted, making it an ideal spot for families visiting the park. Visitors appreciate the quiet environment despite being close to many amenities. The hotel's location also provides quick entry to main roadways and is within a short drive of Newtown. Additionally, the hotel is commended for its cleanliness, generous parking and overall pleasant accommodation, though some mention occasional nighttime noise. Overall, the location of the hotel is a significant advantage for guests looking to explore the area.
Breakfast
The breakfast at the Holiday Inn Express Philadelphia NE - Langhorne receives mixed reviews. On the positive side, many guests appreciated the variety of options available, making it suitable for both adults and children. Particularly notable were the good quality and taste of the breakfast items with mentions of excellent coffee and a clean, well-maintained dining area. For families, the availability of a hearty breakfast was a welcome convenience.
However, there are areas that require attention. Some guests felt that the offerings were too basic and did not match the expectations set by the hotel’s descriptions and photographs. Others mentioned that certain food items ran out quickly and there was often a long wait due to limited staffing. Additionally, a lack of sufficient seating was a recurring issue.
Overall, while the breakfast experience has several positive aspects, there is room for improvement to meet all guests' expectations consistently.
Rooms
At the Holiday Inn Express Philadelphia NE - Langhorne by IHG, guests frequently praise the cleanliness and comfort of the rooms. Many reviews highlight the spacious and well-furnished accommodations that contribute to a comfortable stay. Modern and accommodating room designs have been appreciated, making it a pleasant experience for numerous visitors.
However, there are some mixed reviews. Some guests reported issues such as cigarette smells in non-smoking rooms, old and dirty rugs and furniture showing signs of wear. Occasional comments mention the need for cosmetic repairs and updates to the rooms. Minor inconveniences like tiny bathrooms, misplaced beds and insufficient housekeeping services were noted by some.
Overall, the general consensus is that the rooms are clean, comfortable and spacious, offering most of what travelers need for a satisfying stay. Despite a few areas that could use improvement or updating, the hotel provides a generally positive and agreeable lodging experience.
Beds
The beds at Holiday Inn Express Philadelphia NE - Langhorne by IHG, receive mixed feedback from guests. Many reviews highlight that the beds were comfortable and clean, providing a positive sleep experience. However, several guests found the mattresses to be on the harder side with descriptors like 'rock hard' and 'very uncomfortable' suggesting that some may struggle with the firmness. Some reviews also mention specific issues such as mattresses feeling like concrete or being too soft. Despite these inconsistencies, the general consensus leans towards the beds being overall comfortable but with room for improvement, such as adding a pillow top for enhanced comfort.
Cleanliness
Holiday Inn Express Philadelphia NE - Langhorne by IHG, earns generally positive feedback for its cleanliness with many guests highlighting its neat and well-maintained rooms. Frequent comments emphasize the overall cleanliness of the hotel and its ease of check-in and check-out. Guests also appreciate the hotel's friendly staff and convenient proximity to Sesame Place.
However, there are some areas needing improvement. A few reviews mention unpleasant odors in certain rooms and issues like mold in bathrooms and dirty carpets. Specific concerns include the gym lacking cleaning supplies and the pool area needing better maintenance. Some guests have noted quick fixes on worn-out items like tub and couch repairs, while others pointed out more serious cleanliness issues such as ants and dirty sofa beds.
Overall, the hotel appears clean and comfortable for most guests, although there is room for enhancement in maintenance and deep cleaning to ensure a consistently high standard of hygiene across all areas.
Staff
The staff at Holiday Inn Express Philadelphia NE - Langhorne receives widespread praise for their friendliness and accommodating nature. Guests consistently highlight the positive and professional demeanor of the entire team, including the manager, housekeeping and front desk personnel. Many reviewers appreciated the staff's efforts to go out of their way to accommodate guests and even described them as feeling like family. Cleanliness and customer service were strongly emphasized with staff often seen maintaining the premises and ensuring the coffee station was serviced. Specific mentions of great customer service and an easy check-in process further underscore the favorable experiences. However, it is notable that a few guests reported less positive interactions, indicating occasional issues with rudeness or impersonal behavior. Despite these isolated incidents, the overall impression is one of a dedicated and friendly team that contributes significantly to the positive stay experience at this location.
Pool
The pool at the Holiday Inn Express Philadelphia NE - Langhorne is consistently clean and well-maintained, providing a pleasant environment for guests. Although not particularly large or deep, it offers a warm and inviting setting, especially appreciated by families with children. Conveniently located, the pool is easily accessible from various parts of the hotel. Guests also enjoy the added benefit of a hot breakfast, making for a good start to the day before or after a swim.
Yes, Holiday Inn Express Philadelphia NE - Langhorne by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Philadelphia NE - Langhorne by IHG.
No, Holiday Inn Express Philadelphia NE - Langhorne by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Philadelphia NE - Langhorne by IHG.
Yes, Holiday Inn Express Philadelphia NE - Langhorne by IHG has a gym.