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Summary of reviewsCountry Inn & Suites by Radisson, Lansing, MI, receives considerable praise for its convenient location. Positioned near highways, restaurants, shopping centers, grocery stores and Michigan State University, the hotel caters effectively to both short and extended stays. Guests appreciate the quiet, safe surroundings and its proximity to various venues makes it ideal for concerts, events and work-related visits.
Breakfast offerings at the hotel receive mixed reviews. Many guests enjoyed the wide variety of options including waffles, scrambled eggs, sausage, juice and coffee. The breakfast staff often receives high commendations for their friendly service, which adds to a pleasant dining experience. Nonetheless, there are occasional criticisms regarding the availability and quality of hot breakfast items and the limited selection on some days. Despite these drawbacks, the general sentiment remains positive with many guests finding the breakfast satisfactory.
Rooms at the hotel are frequently noted for their spaciousness and comfort, featuring amenities like microwaves and refrigerators. Though the cleanliness of the rooms varies, many guests appreciate the clean and quiet environment with several mentions of comfortable beds. However, the property shows signs of aging with numerous reports indicating the need for renovations to address issues like peeling paint, worn-out furniture and musty odors. Improved maintenance would further enhance the guest experience.
Cleanliness feedback is mixed—while some guests note clean and quiet rooms, others criticize the overall upkeep, pointing out dirty floors, moldy smells and unclean common areas and bathrooms. The property has shown some improvements over time, but a more consistent cleaning regimen and renovations could significantly heighten guest satisfaction.
The hotel staff consistently receives high praise for their friendliness and professionalism. Guests frequently highlight accommodating receptionists and quick responses to inquiries. Special mentions of staff like Jessica emphasize the team’s commitment to providing excellent customer service, contributing positively to the overall stay.
The pool area garners mixed reviews; while some children enjoy the pool, many guests report issues such as cold, dirty or out-of-service conditions. Frequent maintenance closures and inadequate lighting further detract from the pool experience, indicating a need for improvement.
Bed comfort at the hotel also receives mixed reviews. While many guests find the beds comfortable, others encounter issues with old, worn-out or sagging mattresses. Sofa beds receive particularly negative feedback and there are complaints about lumpy pillows and overly thick comforters. Updating the bedding could ensure a more consistent sleep experience for all guests.
In summary, Country Inn & Suites by Radisson, Lansing, MI, offers a well-located and generally comfortable stay with standout staff service. However, improvements in room and pool maintenance, cleanliness and bed quality could significantly enhance the overall guest experience. Show more
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Categories
Hotel for Honeymoon
Offering suites, this hotel provides couples with extra space for a more comfortable stay. The welcoming atmosphere of the Country Inn brand can enhance the honeymoon experience.
Business Hotel
This hotel ensures a pleasant stay with amenities that cater to both leisure and business travelers. It provides cost-effective options with easy access to Lansing's attractions and business centers.
Hotel with Parking
Parking is listed as an available facility at this hotel, providing guests with on-site parking options during their stay.
Accessible Hotel
This hotel has accessible amenities available to guests.
3-Star Hotel
The hotel provides a comfortable suite and is generally clean and quiet. It also offers a complimentary breakfast and a pool, making it a value-oriented choice.
Hotel with Indoor Pool
Features an indoor pool and complimentary breakfast. Its location in Lansing provides convenient access to local attractions and businesses.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
Hotel with Heated Pool
Room Types
King RoomThis air conditioned room includes a TV with satellite channels, desk and tea/coffee maker.
Queen Room with Two Queen BedsThis air conditioned room includes a TV with satellite channels, desk and tea/coffee maker.
One-Bedroom King Suite with Sofa BedOffering a separate living area with a sofa bed, this suite includes a microwave and refrigerator. A tea/coffee maker is also provided.
Queen SuiteOffering a separate living area with a sofa bed, this suite includes a microwave and refrigerator. A tea/coffee maker is also provided.
King Suite with Spa BathThis suite includes a spa bath. A microwave and refrigerator and tea/coffee maker are also provided.
King Suite with Spa Bath - Disability AccessThis suite includes a spa bath. A microwave and refrigerator and tea/coffee maker are also provided.
One-Bedroom King Suite - Disability AccessOffering a separate living area with a sofa bed, this suite includes a microwave and refrigerator. A tea/coffee maker is also provided.
Two-Bedroom King SuiteOffering a separate living area with a sofa bed, this suite includes a microwave and refrigerator. A tea/coffee maker is also provided.
King Studio with Sofa BedOffering a separate living area with a sofa bed, this suite includes a microwave and refrigerator. A tea/coffee maker is also provided.
King Studio with Sofa Bed - Disability AccessOffering free Wi-Fi, this accessible room includes tea and coffee-making facilities, a microwave and a refrigerator. A bathroom with grab bars is provided.
Standard Room JOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The kitchenette is fitted with a refrigerator, a microwave and a tea and coffee maker. The suite offers air conditioning, a wardrobe, a carpeted floor along with heating.
Guest Reviews
6.7
Rated
Location
The Country Inn & Suites by Radisson in Lansing, MI, boasts a prime location with numerous positive remarks emphasizing its convenience. The hotel is close to the highway, making it easily accessible for travelers. It's favorably mentioned for its proximity to various essential spots, including restaurants, shopping centers and grocery stores. The location also suits a wide range of activities, such as concerts, events and work-related visits, often praised for being near jobsites and event venues. Its nearby access to Michigan State University (MSU) adds to its appeal, noted as a convenient spot for those visiting the campus. Guests find the surroundings quiet and safe, contributing to a restful stay. Overall, the location is considered excellent for both short stays and longer visits, balancing convenience with a pleasant atmosphere.
Breakfast
Guest reviews of breakfast at Country Inn & Suites by Radisson, Lansing, MI offer a mix of opinions but largely highlight several positive aspects. Many guests appreciated the nice variety of breakfast options with some specifically mentioning items like waffles, scrambled eggs, sausage, juices and coffee. The breakfast staff often received high praise for their wonderful service, adding to the overall positive dining experience. The eating area was noted to be clean and the food warm and tasty, adding to the comfort of the meal.
However, some guests mentioned shortcomings such as the lack of availability of hot breakfast items on some days, undercooked bacon and minimal offerings that fell short of expectations. On occasion, the breakfast selection was limited to a cold continental spread with items like cereal, yogurt and bagels, which some found disappointing. Despite these issues, the overall sentiment around breakfast remained fairly positive with many guests finding it to be good and providing a satisfactory start to their day.
Rooms
The rooms at Country Inn & Suites by Radisson, Lansing, MI, offer substantial space with many visitors noting their large and spacious layout. Several guests have complimented the rooms for their cleanliness and comfort, highlighting comfortable beds, courteous staff and amenities such as microwaves and refrigerators.
However, the property shows signs of wear and age with numerous mentions of the need for renovation and updates. Some rooms were reported to be outdated with peeling paint, worn-out furniture and musty odors. Cleanliness varied with a number of guests remarking on both impeccably clean rooms and others mentioning unclean conditions and unpleasant smells.
Despite the varying conditions of the rooms, guests have noted the overall spaciousness and comfort. Some appreciated additional amenities like pullout couches and jacuzzi tubs, although there were occasional mentions of missing sheets or blankets. The facility itself could benefit from an update to modernize and resolve consistent issues regarding general maintenance.
Overall, while the hotel offers generous room sizes and is well-equipped, it struggles with consistency in maintenance and cleanliness, indicating a need for significant refurbishment.
Beds
The bed reviews for Country Inn & Suites by Radisson, Lansing, MI are notably mixed. Many guests praised the beds as comfortable and very comfortable, indicating that the hotel does provide a good sleep experience for some. Several mentions highlighted beds being on par in terms of comfort and even referred to them as comfy. However, a significant number of reviews mentioned beds that were old, worn out or sagging with some mattresses described as terribly thin and offering little support. There were also complaints about beds being too soft, causing discomfort. Notably, the sofa bed received negative feedback for being very uncomfortable. Additionally, some guests found the pillows lumpy and the comforter too thick for summer. Overall, while some visitors found the beds satisfactory, there is a clear indication that the hotel may benefit from updates to its bedding to ensure consistent comfort for all guests.
Cleanliness
Country Inn & Suites by Radisson in Lansing, MI, presents a mixed picture in terms of cleanliness based on guest reviews. While some guests found the rooms to be very clean, quiet and comfortable, many others felt that the hotel fell short in maintaining its facilities. Positive feedback often highlights clean rooms, friendly staff and a quiet atmosphere contributing to a satisfactory stay. However, a significant number of reviews addressed issues such as unclean rooms, dirty common areas, outdated facilities and specific instances of improper cleaning. Some guests particularly pointed out dirty floors, moldy smells and various cleanliness issues in the bathrooms, noting that these detracted from their overall experience. Despite these criticisms, there were remarks indicating that the hotel offers good value for the price with some guests acknowledging improvements in cleanliness over time. Nonetheless, the consensus suggests the property could benefit from a more thorough cleaning regimen and renovation to enhance guest satisfaction.
Staff
Country Inn & Suites by Radisson in Lansing, MI has garnered significant praise for its exceptional staff. Numerous guests highlighted the friendliness and professionalism of the team, making an impression from check-in to check-out. The receptionists and front desk clerks are noted for their accommodating nature and quick responses to guest inquiries with special mentions for specific personnel like Jessica, who stood out for her professionalism.
The breakfast team received accolades for their kind and helpful demeanor, ensuring guests have a pleasant start to their day. Many guests appreciated the staff’s willingness to go above and beyond, whether by allowing families to use the breakfast area for card games in the evenings or simply by being warm and welcoming throughout their stay.
Despite a few isolated comments about unfriendly desk staff, the overwhelming sentiment is that the team at this hotel is customer service-oriented, courteous and truly amazing in their efforts to enhance the guest experience. Whether it’s their politeness, help with local information or ensuring all needs are met, the staff at Country Inn & Suites by Radisson make a noteworthy contribution to an overall great stay in Lansing.
Pool
The pool at the Country Inn & Suites by Radisson in Lansing, MI has garnered mixed feedback from guests. Positive mentions highlight that some kids enjoyed the pool and appreciated the quiet location. On rare occasions, guests found the pool to be a pleasant surprise, notably when it wasn't heated. However, many guests experienced issues during their stay. Common complaints included the pool being cold, dirty or out of service. Multiple guests found the pool's cleanliness unacceptable, describing the water as murky, disgusting and excessively chlorinated. Maintenance closures were also a frequent point of frustration. Additionally, the pool area was often described as freezing and poor lighting hindered nighttime swimming. Overall, while there are sporadic positive comments, the pool's condition and functionality appear to be significant areas for improvement.
Yes, Country Inn & Suites by Radisson, Lansing, MI has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Lansing, MI.
No, Country Inn & Suites by Radisson, Lansing, MI doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, Lansing, MI.
Yes, Country Inn & Suites by Radisson, Lansing, MI has a gym.