Lansing, 3121 Grand River Avenue42.741847,-84.507013(Show on Map)
6.0
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Quality Inn University Lansing offers a strategic location, making it an ideal choice for visitors attending events at Michigan State University and business travelers. Its proximity to dining options, entertainment venues, shopping centers, and major highways adds convenience and enhances accessibility. Guests appreciate complimentary amenities like free parking and breakfast, paired with cost-effective rates, which add substantial value to their stay. Staff members are noted for their exceptional friendliness and attentiveness, which enhances the overall welcoming atmosphere of the hotel.
The breakfast offerings receive positive feedback, with guests praising the variety and quality of the spread. The breakfast is considered a pleasant surprise, especially for families, with staff ensuring efficiency in replenishing food items. Although there are occasional comments about the breakfast being wiped out or certain items needing to be hotter, these concerns are generally overshadowed by the positive responses.
Rooms are generally clean and comfortable, providing essential amenities like a fridge and microwave. However, the room sizes may vary, and some lack exterior windows. While some rooms have been updated, there are occasional issues with musty smells and maintenance problems, which affect the overall experience. The reception area remains a positive point, welcoming guests warmly. The strategic location of the hotel often compensates for these room-related concerns.
Cleanliness is a mixed experience, with many guests satisfied with the room conditions. However, issues like mold in bathrooms, dirty carpets in hallways, and sporadic cleanliness of the flooring in rooms are mentioned. Recent updates have improved the feel of the accommodations.
The staff at the Quality Inn University Lansing is frequently highlighted for their exceptional service. Guests appreciate the friendliness and helpfulness of team members, such as Chris at the front desk and Patricia in the breakfast room. Staff efficiency and kindness significantly contribute to offsetting concerns about the property’s physical conditions.
The hotel pool is a major highlight, offering a clean and enjoyable environment. It is particularly appreciated by families, providing warm water and ample seating for relaxation. Despite occasional liveliness on weekends due to visiting non-guests, the pool remains a valued feature.
Beds are generally described as comfortable and clean, contributing to restful sleep experiences. While some guests had specific concerns about bed size and pillow dimensions, these are often outweighed by the overall comfort provided.
Overall, the Quality Inn University Lansing is praised for its excellent location, value-added amenities, and dedicated staff, offering guests a pleasant and convenient stay.
Categories
Dog Friendly
This hotel is listed as pet-friendly.
3 Star
This hotel offers affordable accommodations near the university. It provides essential amenities for a comfortable stay, making it a reliable budget option.
Pool
Business
Accessible
Gym
Room Types
Double Room with Two Double BedsThis air conditioned room includes a flat-screen TV, coffee maker and hair dryer.
King RoomThis air conditioned room includes a flat-screen TV, coffee maker and hair dryer.
Double Room with Two Double Beds - Accessible/Non-SmokingThis quadruple room has a private bathroom and a carpeted floor. This quadruple room offers a TV. The unit has 2 beds.
King Room - Accessible/Non-SmokingThis double room features a private bathroom and a carpeted floor. This double room offers a TV. The unit offers 1 bed.
Guest Reviews
6.0
Rated
Review Summaries
Location
Nestled in a prime spot, Quality Inn University Lansing offers guests a strategic base for exploring the area. With a location that guests describe as excellent, the hotel provides easy access to Michigan State University and is conveniently close to various events, making it an ideal choice for both visitors attending functions and business travelers. Surrounded by a plethora of dining options, grocery stores, and entertainment venues like a fun center featuring bowling and an arcade, there's no shortage of activities nearby. Guests appreciate the proximity to shopping centers like Frandor and the convenience of being near major highways, enhancing accessibility to work or family visits. Complimentary amenities such as free parking and breakfast, paired with cost-effective rates, add great value to the stay. The staff's commitment to excellent service further enhances the experience, ensuring that the hotel's appealing location is matched by a welcoming atmosphere.
Breakfast
At Quality Inn University Lansing, guests generally appreciate the breakfast offerings. Many reviews highlight the breakfast as "good," "great," and even "better than expected," noting that it provides a hearty start to the day. The breakfast spread receives commendation for its variety and the fact that it's available at all, with some guests describing it as a pleasant surprise for a hotel of this type. The breakfast location itself is also considered convenient and well-suited to families, with comments reflecting satisfaction from guests traveling with children. The staff's efficiency and attentiveness in replenishing food contributes positively to the experience, ensuring that items are regularly restocked. Though there are remarks about the breakfast being occasionally wiped out and a desire for some items to be hotter, these are overshadowed by the overall positive feedback about the quality and selection available.
Rooms
At the Quality Inn University Lansing, guests find rooms that are generally clean and comfortable, providing essential amenities such as a fridge and microwave for convenience. Despite the updates in some rooms, expectations may vary as the rooms appear smaller than anticipated, with some lacking exterior windows, leading to a dreary ambiance. While many guests appreciate the cleanliness of certain rooms, issues such as musty smells, outdated bathrooms, and occasional maintenance problems persist. Air conditioning seems to be a variable feature, impacting comfort during warmer months. The reception area stands out positively, offering a welcoming start to the stay. Pets are welcomed, making it a feasible option for travelers with furry companions. Despite its mixed reviews, the hotel's strategic location is often highlighted as a key advantage, allowing guests to access nearby attractions with ease.
Beds
At Quality Inn University Lansing, guests largely appreciate the comfort of the beds, frequently describing them as comfortable and clean. The mattresses have garnered positive remarks, providing restful sleep experiences. While the bed sizes did not meet everyone's expectations, the overall coziness seems to be a highlight. However, an incident with bedbugs was mentioned, which might be a concern for future visitors. Despite some mixed feedback on bed size and pillow dimensions, the comfortable sleeping arrangements are often noted as a pleasing feature of the hotel experience.
Cleanliness
Staying at the Quality Inn University Lansing presents a varied experience when it comes to cleanliness. Many guests appreciated the clean and comfortable rooms, with some noting that the accommodations matched the hotel's advertisements. Bathroom cleanliness received mixed feedback; while some found the bathrooms to be clean, others mentioned specific issues like mold and outdated fixtures. Common areas and hallways did not fare as well, with guests reporting dirty carpets and construction-related dirt. The flooring in some rooms was an issue, with several guests noting dirty conditions upon arrival. Recent updates to certain rooms seem to have improved the overall feel, though it appears that housekeeping operates on an every-other-day schedule, which might contribute to some of the cleanliness concerns.
Staff
The Quality Inn University Lansing has earned a reputation for its exceptionally attentive and amiable staff. Guests consistently highlight the friendliness and accommodating nature of the team, including individuals like Chris at the front desk and Patricia in the breakfast room, who stand out for their gracious service. Many reviewers appreciated the helpfulness and efficiency of employees, from the welcoming front desk personnel to the diligent cleaning staff. The hotel staff members are frequently noted for their kindness and their ability to address guests' needs promptly and effectively. This level of service contributes positively to the overall experience, even helping to offset some concerns about the hotel's physical condition. The team’s dedication ensures that visitors feel welcome and well-assisted during their stay, enhancing the appeal of this conveniently located accommodation.
Pool
The pool at Quality Inn University Lansing stands out as a highlight for many guests. Described as large and fun, it offers a clean and inviting environment that's particularly enjoyable, especially for families with children. Visitors appreciate the warm water, making it one of the few indoor pools that are actually warm enough for a pleasant swim. The pool area is well-regarded, often considered the best part of the hotel, providing ample seating for relaxation and socializing. While it can occasionally get lively, particularly on weekends when non-guests sometimes visit, it remains a source of enjoyment and relaxation. Overall, the pool adds significant value to the guest experience, offering both leisure and delight.
FAQ
Yes, Quality Inn University Lansing has pool(s) that belong to one or more of the following categories: .
No, a spa isn't available at Quality Inn University Lansing.
Yes, Quality Inn University Lansing welcomes dogs.
No, parking facilities aren't available at Quality Inn University Lansing.
