Khách sạn Ngọc Hà

Lao Cai 22.49831900, 103.96918700 , 001 Trần Quốc Toản (Show on Map)


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Summary of reviewsKhách sạn Ngọc Hà offers an exceptional travel experience, primarily due to its prime location, well-appointed rooms, and exemplary service. Positioned in the heart of the city, the hotel's convenience and accessibility are major attractions for travelers looking to explore local culture and cuisine. It's just a short walk from the vibrant Cốc Lếu Market and in close proximity to notable attractions like Thượng Temple and Mẫu Temple. This makes it an ideal base for both city explorations and cross-border excursions, while still providing a peaceful retreat with its quiet, spacious rooms.

Guests consistently praise the beautifully designed and spacious rooms, which are described as clean, airy, and well-equipped. The hotel prioritizes comfort with large, cozy beds and a modern atmosphere, ensuring a restful and pleasant stay. Essential amenities such as reliable Wi-Fi, a hot shower, and good air conditioning enhance the overall experience. The daily cleaning service keeps the rooms fresh and inviting, adding to the sense of tranquility and quality that defines the hotel.

Cleanliness is one of the standout features of Khách sạn Ngọc Hà, as reflected in numerous reviews commending the meticulous upkeep of the rooms. The combination of pristine conditions and enthusiastic staff creates a welcoming environment that reassures guests during their stay. While there are occasional comments about mattress firmness, these are minimal compared to the overall satisfaction with the accommodations.

The hotel's staff earns exceptional reviews for their friendliness and attentiveness. Their accommodating nature and eagerness to assist with various requests, from room upgrades to scooter rentals, contribute to the homely atmosphere. Although minor communication issues arise occasionally, they do not detract from the overwhelmingly positive customer service experience.

In conclusion, Khách sạn Ngọc Hà emerges as a highly recommended choice for travelers seeking a comfortable and convenient stay, complemented by professional service and modern amenities. Its strategic location, combined with a focus on cleanliness and guest satisfaction, ensures a memorable experience for visitors.
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Family Friendly Hotel
This hotel offers essential amenities and services suitable for a family stay.

Hotel with Parking
Khách sạn Ngọc Hà provides free parking facilities for its guests.

Cheap Hotel
This hotel is a budget option located on Trần Quốc Toản. Details are limited, but it provides basic accommodations.

Hotel Taking Steps Towards Sustainability

Hotel with Free Wi-Fi

3-Star Hotel

Room Types
King Room with Balcony The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.

Deluxe Queen Room The spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Deluxe Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.

King Room with Mountain View The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.

Deluxe Double Room with Bath Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe Double Room with Two Double Beds The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

King Room with Mountain View The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Double or Twin Room The spacious air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit offers 2 beds.

Twin Room The spacious air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.

Triple Room The spacious air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit has 3 beds.

Double Room with Lake View The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Guest Reviews
Location
Khách sạn Ngọc Hà boasts a prime location that is noted for its convenience and accessibility. Nestled right in the city center, it offers easy access to a wealth of dining and entertainment options. Travelers will find themselves just steps away from the bustling Cốc Lếu Market, perfect for those keen on exploring local culture and cuisine. The hotel is also in close proximity to notable attractions such as Thượng Temple and Mẫu Temple. Its strategic location near the border and the old street port makes it a convenient base for cross-border excursions and riverside food adventures. With spacious and quiet rooms, it's an excellent choice for those seeking a tranquil retreat that's just a short distance from vibrant city life.

Rooms
Khách sạn Ngọc Hà is consistently praised by guests for its beautifully designed and impressively spacious rooms. Visitors describe the accommodation as clean, airy, and well-equipped, offering a tranquil and modern environment. Comfort is prioritized, with large, comfortable beds providing a restful night's sleep. Essential amenities are readily available, including a good-sized desk, reliable Wi-Fi, and a hot shower, ensuring a convenient and thoroughly enjoyable stay. The hotel rooms also boast good air conditioning and a welcoming atmosphere, complemented by attentive service from staff. Guests appreciate the daily cleaning service that maintains a clean and fresh feel in each room. The blend of beauty, modernity, and spaciousness makes Khách sạn Ngọc Hà a favorable choice for travelers seeking comfort and quality.

Beds
At Khách sạn Ngọc Hà, guests consistently comment on the comfort of the beds, highlighting them as very comfortable and notably large, accommodating those who value space during their sleep. However, opinions on firmness vary, with several reviewers noting that the mattresses are harder than they might prefer, typical of accommodations in Vietnam. While some guests found the beds a bit hard, others mentioned it was not as firm as some other beds they encountered in the country. There are occasional concerns about cleanliness, with one review pointing out a slightly dirty mattress. Despite this, the accommodating and helpful staff contribute positively to the overall experience.

Cleanliness
Khách sạn Ngọc Hà is consistently praised for its cleanliness, earning high marks from guests who appreciate the hotel's pristine conditions. Many reviews highlight the spotless rooms that are cleaned daily, with fresh-smelling bed sheets adding to the inviting atmosphere. The spacious and airy rooms further contribute to a pleasant stay. Enthusiastic and friendly staff enhance the hotel's welcoming environment, always ready to assist guests, contributing to an overall sense of reassurance during their stay.

While the cleanliness of the hotel meets high standards, akin to a European level of service, a few guests noted minor issues, such as slightly uncomfortable mattresses. However, these comments remain rare amid numerous endorsements of a well-maintained hotel. Located right in the city center, Khách sạn Ngọc Hà merges convenience with professionalism, offering reasonable prices combined with exceptional cleanliness, making it an attractive choice for travelers seeking a tidy and welcoming accommodation experience.

Staff
Khách sạn Ngọc Hà stands out for its exceptional staff, known for their friendliness and attentiveness. Guests frequently highlight the kind and accommodating nature of the team, emphasizing their enthusiasm in ensuring a pleasant stay. The owner and host often receive particular praise for their approachability and willingness to assist with various requests, ranging from laundry services to room upgrades and scooter rentals. Although there are occasional issues with communication, notably with one member at reception, it seems to be a minor hiccup amid the otherwise welcoming atmosphere. Overall, visitors are impressed by the attentive and helpful service that complements the great amenities the hotel offers.


No, Khách sạn Ngọc Hà doesn't have any pool.

No, a spa isn't available at Khách sạn Ngọc Hà.

No, Khách sạn Ngọc Hà doesn't allow dogs.

Yes, parking facilities are available at Khách sạn Ngọc Hà.

No, Khách sạn Ngọc Hà doesn't have a gym.

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