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Summary of reviewsRed Roof Inn Laredo enjoys a favorable reputation among its guests, primarily attributable to its excellent location. Positioned near key destinations such as stores, restaurants, the mall, downtown, main avenues and the border, the hotel offers easy access to shopping and dining experiences. Its proximity to major highways adds to the convenience and the quiet, safe surroundings further enhance its appeal. Spacious rooms with comfortable beds and essential amenities contribute to the hotel's overall attractiveness.
However, the lack of breakfast offerings is a notable drawback with many guests expressing disappointment over the absence of even basic morning meals. Although nearby eateries are available, the unavailability of breakfast on-site remains a recurrent issue.
Room quality at Red Roof Inn Laredo garners mixed reviews. Guests often highlight the spaciousness, comfort and cleanliness of the rooms, enjoying the peaceful atmosphere despite the high-traffic area. Nevertheless, inconsistencies in cleanliness and maintenance are concerning. Complaints about unpleasant odors, humidity, dirty floors, old carpets, stained sheets and occasional pests suggest uneven standards. Additionally, the absence of microwaves and mini-fridges in some rooms is another point of criticism.
Cleaning standards are inconsistent with some rooms praised for their cleanliness and comfort while other areas, particularly hallways and common spaces, suffer from neglect. Issues such as dirty bathrooms, stained linens and general disrepair in communal areas detract from the overall experience.
Staff interactions receive generally positive feedback, particularly regarding the friendliness and helpfulness of housekeeping and certain front desk personnel. However, mixed experiences with the reception area indicate occasional lapses in professionalism and rudeness.
Wi-Fi reliability varies with some guests reporting excellent connectivity while others experience slow speeds and limited access. Plans for improving Wi-Fi coverage are mentioned, but current issues may pose problems for guests reliant on consistent internet access.
The pool area is well-regarded for its cleanliness and maintenance, though minor quibbles about water temperature and pool size exist. Parking experiences are mixed with some guests appreciating the secure and spacious lot while others struggle with limited availability and noise issues.
Beds at Red Roof Inn Laredo earn mixed reviews. While many guests find them clean and comfortable, complaints about old, uncomfortable mattresses and occasional cleanliness issues highlight room for improvement.
The hotel is praised for its accessibility, offering wheelchair-accessible rooms and easy access to commercial areas. However, specific bathroom facilities for guests with disabilities receive mixed feedback.
Finally, the hotel stands out for its pet-friendly policies, accommodating dogs and making it a convenient option for pet owners, although minor issues with pets occasionally arise.
Overall, Red Roof Inn Laredo offers guests a combination of convenience and value, though certain areas, particularly cleanliness, breakfast offerings and Wi-Fi connectivity, present opportunities for enhancement. Show more
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Categories
Dog Friendly Motel
Red Roof Inn hotels generally allow pets to stay free, making it an economical choice for travelers with dogs. Offers basic amenities.
Dogs Stay Free
Accessible Motel
This hotel offers accessible guest rooms with doorways that provide 32 inches of clear width. Guest room televisions have closed captioning. The property provides wheelchair access to common/public areas and has elevators.
Motel with Outdoor Pool
Red Roof Inn Laredo features an outdoor pool that is open year-round with sun loungers and umbrellas. The hotel is 100% smoke-free and pet-friendly, offering a convenient pool option.
Motel where Dogs Stay Free
Following the Red Roof Inn policy, this location generally allows pets to stay for free. This is a significant cost saving for pet owners.
Motel with Swimming Pool
Outdoor Pool
Small Motel
Room Types
Standard King Room Smoke FreeA cable TV is featured in this room.
Standard Room with Two Double Beds Smoke FreeA cable TV is featured in this room.
Superior King Room Smoke FreeA cable TV and desk are featured in this spacious room. There are also a microwave, refrigerator and coffee-making facilities.
Deluxe Room with Two Double Beds Smoke FreeA cable TV is featured in this room. There are also a microwave, refrigerator and coffee-making facilities.
Superior King Room Large Smoke FreeA cable TV is featured in this room. There are also a microwave, refrigerator and coffee-making facilities.
Standard King Room Disability Access Smoke FreeThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Superior Room with Two King Beds Smoke FreeThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Red Roof Inn Laredo boasts an exceptional location, making it a standout choice for many travelers. Situated conveniently close to key destinations, it allows easy access to numerous stores, restaurants and commercial areas, which simplifies both shopping and dining experiences. Guests appreciate the proximity to the mall, downtown, main avenues and the border, all of which are within walking distance or a short drive away. The central positioning ensures quick access to key points of interest, making it practical for both leisure activities and business errands.
Additionally, the hotel's ease of access from major highways increases its appeal, providing hassle-free navigation for guests. The location's quiet and safe environment adds to its charm, coupled with satisfactory amenities like spacious rooms, comfortable beds and essential facilities.
In summary, the combination of strategic location, cost-effectiveness and reliable facilities make Red Roof Inn Laredo a favored choice among travelers looking for convenience and value.
Breakfast
The Red Roof Inn Laredo receives positive feedback for its excellent location, but it falls short in one significant area—breakfast. Numerous guests noted the lack of any breakfast offerings with many expressing disappointment that the hotel does not include even a basic meal as part of their stay. There were mentions of the description suggesting breakfast was included, which caused some confusion and subsequent dissatisfaction upon arrival. Some guests also pointed out that, since breakfast is not provided, it would be beneficial to have something available for children in the mornings. While there are places to eat nearby, the absence of breakfast at the hotel remains a common concern among guests.
Rooms
Red Roof Inn Laredo offers a mixed experience when it comes to room quality and comfort. Many guests appreciate the spaciousness and comfort of the rooms, mentioning that they are clean and peaceful, even in a high-traffic area. These rooms are often noted for being well-maintained and having good size, which contributes to a restful stay.
However, the hotel struggles with consistency in cleanliness and maintenance. Several reviews highlight issues such as unpleasant odors and humidity in rooms, dirty floors and old carpets. Occasionally, guests encountered stained sheets, dirty bathtubs and even small cockroaches in the bathroom. Additionally, the hotel's lack of daily cleaning and limited amenities, such as the absence of microwaves and mini-fridges in some rooms, are points of frequent criticism.
On a positive note, the location is favored for its proximity to shops and quiet atmosphere, despite being near bustling areas. The rooms are described as functional and equipped with comfortable beds, contributing to a generally satisfactory stay when cleanliness and maintenance issues are not present.
In summary, 'Red Roof Inn Laredo' can provide a comfortable and spacious room experience when everything runs smoothly, but attention to detail in cleaning and maintenance seems to be inconsistent. For those planning a stay, it might be worth considering these potential drawbacks.
Beds
At Red Roof Inn Laredo, the experience of sleeping on the beds has revealed a mix of impressions from guests. On the positive side, many appreciated the beds for being clean, very comfortable and well-suited to providing a good night's rest. Some guests specifically mentioned that the beds were comfortable and the pillows were satisfactory, complementing the overall cleanliness of the bed linens. Additionally, the hotel's location near the main avenue and shops was regarded as a convenient aspect of their stay.
However, there were multiple critiques regarding the state of the mattresses with numerous guests pointing out that mattresses were old, had dents or were uncomfortable. Reports of springs poking out, hard or saggy beds and generally stiff and uncomfortable sleeping surfaces were also common. Additionally, issues such as stained comforters, hard or dirty pillows and the cleanliness of sheets and bedding were noted, leading some guests to recommend that the mattresses be replaced. In a few instances, concerns about bed bugs and unpleasant bed odors were flagged, indicating potential lapses in the hotel's maintenance and housekeeping.
Despite the mixed reviews, the accommodations were found satisfactory by some, but there remains room for improvement in the quality and upkeep of the beds to enhance the overall guest experience.
Cleanliness
The reviews of 'Red Roof Inn Laredo' present a mixed picture, predominantly centered around the theme of cleanliness. On the positive side, numerous guests highlighted that the rooms were clean, comfortable and pleasant. The cleaning staff was occasionally mentioned as commendable, contributing to an overall clean and fresh environment in individual rooms. Many guests found the hotel's facilities to be clean and well-maintained.
However, several recurring concerns point towards inconsistencies in the cleaning standards. Some guests encountered issues with dirty or unclean rooms, ranging from stained sheets and old towels to unclean bathrooms featuring small cockroaches or moldy fixtures. Hallways and common areas frequently received criticism for unpleasant odors and lack of cleanliness with reports of sticky floors, dusty surfaces and dirty carpets. The exterior areas also drew negative comments with some guests noting cigarette butts and garbage scattered around.
Overall, while many guests appreciated the cleanliness within their personal rooms, there is a significant portion who experienced issues primarily with the hallways and communal areas, suggesting an uneven standard of hygiene maintenance across the hotel.
Staff
At the Red Roof Inn Laredo, the general consensus among guests paints a mixed picture of the staff's performance with a stronger leaning towards positivity. Numerous reviews consistently highlight the friendliness and helpfulness of the personnel, particularly the housekeeping staff. Guests frequently commend the efficient service and pleasant demeanor of the front desk team, emphasizing the politeness and attentiveness they experienced during their stay. Several reviews also applaud specific staff members for going above and beyond with names like Tiffany and Cecy receiving special mentions for their exemplary service.
However, the reception area appears to be a point of contention with some guests reporting less favorable interactions. There are recurring complaints about the rudeness and unhelpful behavior of certain receptionists, which contrast sharply with the generally positive reviews of the cleaning and other hotel staff. Instances of slow check-ins and a perceived lack of professional training among receptionists have also been noted.
Despite these issues, the overall sentiment reflects a welcoming environment fostered by the majority of the hotel's staff, contributing significantly to the guest experience at Red Roof Inn Laredo.
Wi-Fi
When considering a stay at Red Roof Inn Laredo, it's important to take note of the varying experiences with the hotel's Wi-Fi. While some guests praised the Wi-Fi, describing it as great, perfect and excellent, this was not a universal experience. Many reviews pointed out issues such as slow speeds, poor connection quality and limited accessibility in certain areas of the hotel. Some guests specifically mentioned that Wi-Fi was not working in their rooms or that internet access was completely unavailable in some parts of the hotel. Though it seems the hotel is aware of these issues with mentions of plans to add more access points, the current state of Wi-Fi connectivity is a mixed bag. Travelers who rely heavily on the internet might find these inconsistencies significant, so it is advised to consider this if uninterrupted connectivity is crucial for your stay.
Pool
The pool at Red Roof Inn Laredo has received generally positive feedback from guests. Many have described the pool as nice, beautiful and well-maintained. Cleanliness appears to be a strong point with the pool area noted as clean and well-kept. However, there were some remarks about the pool water being very cold and occasional issues with the timing of the outdoor pool. A few guests also mentioned that the pool was a bit small and at times a little dirty. Despite these minor concerns, the overall sentiment points toward a positive pool experience for guests.
Parking
The parking situation at Red Roof Inn Laredo receives mixed feedback from guests. While the parking lot is described as large and secure, there are frequent mentions of limited availability, especially in the presence of 18-wheelers that take up significant space. Some guests find the parking spacious and excellent, while others struggle with narrow spots and an overflowing, small parking area. Parking availability appears to be inconsistent and several reviewers note the necessity for more parking spots or an expansion of the existing lot. Additionally, noise from other guests in the parking lot is noted as an issue, particularly at night. While parking is included, improvements seem needed to address the varied experiences of the guests.
Accessible
Red Roof Inn Laredo receives commendations for its accessible facilities, highlighting its suitability for those with mobility challenges. The hotel’s convenient location near commercial stores ensures ease of access for guests. Many reviews note the availability of wheelchair-accessible rooms, although one review mentioned a fourth-floor assignment that may pose issues for those with limited mobility. Overall, guests appreciate the excellent accessibility to rooms and the hotel's easy-to-reach location. However, there are mixed experiences regarding specific bathroom facilities with some guests not preferring the special shower provided.
Dog Friendly
Red Roof Inn Laredo is a known choice for travelers with pets, particularly dogs, highlighting its extensive pet-friendly policies. The hotel consistently allows dogs, making it a convenient option for pet owners. Guests have frequently noted the accommodating nature of the hotel, appreciating the ease of bringing their pets along. However, there have been some instances of pets, particularly dogs, causing minor issues, suggesting vigilance in managing pets during the stay. Despite this, the overall pet-friendly environment makes it a preferred stay for many dog owners.
Yes, Red Roof Inn Laredo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Red Roof Inn Laredo.
Yes, Red Roof Inn Laredo welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Laredo.