Horseshoe Las Vegas
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Summary of reviewsHorseshoe Las Vegas, formerly Bally's, receives largely positive feedback, especially for its stellar location in the heart of the iconic Las Vegas Strip. Guests appreciate the proximity to notable casinos, restaurants and attractions like Bellagio and Caesars Palace. The hotel's access to the Monorail further enhances its convenience, making it an ideal base for exploring Las Vegas. The spacious rooms, overall clean atmosphere and the mix of value and prime real estate are frequently highlighted as significant draws for travelers.
When it comes to breakfast, the hotel offers a variety of options which generally receive positive feedback for quality. However, some drawbacks include the lack of in-room coffee makers and complimentary breakfast options with several guests noting the limited and sometimes costly choices available.
Dinner experiences are mixed. While there are options catering to different budgets, including the high-end Jack Binion’s Steak House and casual spots like Johnny Rockets, some guests find the food average and on the pricier side. Limited restaurant hours and dining diversity compared to other properties were noted areas for improvement.
The rooms are generally praised for their size, cleanliness and comfort. Guests appreciate the large rooms with pleasant views, clean linens, comfortable beds and well-maintained bathrooms. Some issues with cleanliness and maintenance have been reported, but overall, guests feel the rooms offer good value for the price, especially considering the central location.
Cleanliness receives mixed reviews. Many guests find the rooms spacious and well-maintained, enjoying the thorough daily housekeeping and comfortable surroundings. However, several guests encountered issues with dirty carpets, moldy showers and unclean bathrooms, indicating a need for better consistency in housekeeping.
Staff experiences are varied. Many guests commend the friendly and helpful nature of the employees, highlighting positive interactions with front desk staff, housekeeping and valet workers. However, some report negative experiences, including rudeness, unhelpful attitudes and long waits, pointing out a need for improved service consistency and staff training.
WiFi service also garners mixed feedback. Some guests appreciate the fast and reliable connection, while others criticize the limited device policy and slow speeds. Extra charges for additional devices or higher speeds are also a point of contention.
The gym facilities are generally seen as convenient and clean, though some guests find the equipment outdated and limited. Complaints about early closing times and additional fees for gym access are common. The pool area receives similar mixed reviews with some guests enjoying the clean and usable space, while others are disappointed by early closures, maintenance issues and inconvenient access routes.
Parking facilities at Horseshoe Las Vegas elicit mixed feelings. While self-parking is relatively inexpensive for Vegas, some guests find the additional charges, confusing payment systems and long walks from the garage to the hotel inconvenient. Despite these issues, some guests appreciate the safety and usability of the parking area.
Overall, Horseshoe Las Vegas impresses with its central location, comfortable rooms and helpful staff, though there are areas needing improvement, particularly in food services, cleanliness, amenities and consistency in customer experience.
Categories
When it comes to breakfast, the hotel offers a variety of options which generally receive positive feedback for quality. However, some drawbacks include the lack of in-room coffee makers and complimentary breakfast options with several guests noting the limited and sometimes costly choices available.
Dinner experiences are mixed. While there are options catering to different budgets, including the high-end Jack Binion’s Steak House and casual spots like Johnny Rockets, some guests find the food average and on the pricier side. Limited restaurant hours and dining diversity compared to other properties were noted areas for improvement.
The rooms are generally praised for their size, cleanliness and comfort. Guests appreciate the large rooms with pleasant views, clean linens, comfortable beds and well-maintained bathrooms. Some issues with cleanliness and maintenance have been reported, but overall, guests feel the rooms offer good value for the price, especially considering the central location.
Cleanliness receives mixed reviews. Many guests find the rooms spacious and well-maintained, enjoying the thorough daily housekeeping and comfortable surroundings. However, several guests encountered issues with dirty carpets, moldy showers and unclean bathrooms, indicating a need for better consistency in housekeeping.
Staff experiences are varied. Many guests commend the friendly and helpful nature of the employees, highlighting positive interactions with front desk staff, housekeeping and valet workers. However, some report negative experiences, including rudeness, unhelpful attitudes and long waits, pointing out a need for improved service consistency and staff training.
WiFi service also garners mixed feedback. Some guests appreciate the fast and reliable connection, while others criticize the limited device policy and slow speeds. Extra charges for additional devices or higher speeds are also a point of contention.
The gym facilities are generally seen as convenient and clean, though some guests find the equipment outdated and limited. Complaints about early closing times and additional fees for gym access are common. The pool area receives similar mixed reviews with some guests enjoying the clean and usable space, while others are disappointed by early closures, maintenance issues and inconvenient access routes.
Parking facilities at Horseshoe Las Vegas elicit mixed feelings. While self-parking is relatively inexpensive for Vegas, some guests find the additional charges, confusing payment systems and long walks from the garage to the hotel inconvenient. Despite these issues, some guests appreciate the safety and usability of the parking area.
Overall, Horseshoe Las Vegas impresses with its central location, comfortable rooms and helpful staff, though there are areas needing improvement, particularly in food services, cleanliness, amenities and consistency in customer experience.
Resort Taking Steps Towards Sustainability
As a Caesars Entertainment property, Horseshoe Las Vegas participates in the company's CodeGreen environmental sustainability program, working to reduce resource consumption and promote recycling.
Casino Resort
Horseshoe Las Vegas offers a classic casino experience with a variety of table games and slot machines. It provides a more traditional gaming environment compared to some of the newer resorts on the Strip.
Dog Friendly Resort
Horseshoe Las Vegas is part of the PetStay program and offers welcome packets directing guests to outdoor relief areas, dog walking routes and nearby dog services like grooming and veterinary care. It also provides food and water dishes, mats, disposable waste bags and delicious dog treats.
Resort with Pool Lap Lanes
The Blu Pool at Horseshoe is a remarkable haven that comprises a vast main pool, intimate cabanas, modern music, and refreshing frozen cocktails. Its location among an abundance of palm trees makes it an ideal spot for guests to fully immerse in their holiday leisure time. A particular highlight of the Blu Pool is the inclusion of a lap lane, specifically designed for those visitors who are keen to continue with their swim training during their vacation.
Resort for Honeymoon
Family Friendly Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Pool Lap Lanes Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
3-Star Resort
Resort with Outdoor Pool
Guest Reviews
Horseshoe Las Vegas, formerly Bally's, boasts a stellar location that guests frequently highlight as one of its most attractive features. Situated in the heart of the iconic Las Vegas Strip, the hotel offers unparalleled proximity to many notable casinos, restaurants and attractions. Visitors find it exceptionally convenient for exploring the city's vibrant nightlife and entertainment venues with many significant spots like Bellagio, Caesars Palace and Paris Las Vegas just a short walk away.
The hotel's placement near the Monorail further enhances its accessibility, allowing easy movement across the Strip and beyond. Whether for dining, shopping or entertainment, guests appreciate the hotel's central position, making it an ideal base for a comprehensive Las Vegas experience.
Additionally, the spacious rooms and overall clean atmosphere contribute to the positive reviews, making it clear that the location, combined with comfort and convenience, is a significant draw for travelers. This hotel offers a great mix of value and prime real estate, perfect for visitors looking to immerse themselves in the bustling heart of Las Vegas.
Horseshoe Las Vegas, formerly Bally's, offers a variety of breakfast options, although the experiences seem to be mixed among guests. The hotel boasts a central location, making it convenient for guests to explore other breakfast eateries nearby. Onsite breakfast experiences include better dining options within the property and the breakfast restaurant generally received positive feedback for the food quality.
However, there are several aspects that may not meet every traveler's expectations. The absence of coffee makers in the rooms and the lack of in-room or complimentary breakfast options appear to be significant drawbacks. Available breakfast choices were deemed limited and sometimes not quite up to the mark with some guests noting the lack of healthy or dietary options, particularly for those with specific needs like gluten-free diets. The cost of food, particularly for breakfast items, was also highlighted as being quite high.
For conference-goers, the breakfast provided during events was well-received. However, for those looking for a buffet experience, it’s worth noting that the buffet was closed during several guests' stays. Overall, despite some guests appreciating the breakfast offerings, others found it necessary to venture out to find more satisfying and cost-effective morning meals.
The dining experience at Horseshoe Las Vegas, formerly Bally’s, offers a mixed bag for guests. On the positive side, there are a variety of food options available to cater to every budget, ranging from the high-end Jack Binion’s Steak House to more casual spots like Johnny Rockets in the food court. The food court, in particular, provides a convenient array of options and eateries like Guy Fieri's restaurant get a nod for serving great fish and chips.
However, there are several areas for improvement. Guests have found the food in general to be average with nothing exceptional standing out and some have had poor experiences, such as with subpar steak dinners. Many feel that the on-site dining options are lacking compared to other properties, both in terms of diversity and quality. Additionally, the dining venues can be quite pricey with some commenting on exorbitant food and drink prices, such as paying $4.00 for a pint of milk or facing high costs for poolside drinks.
Other concerns include the inconvenience of limited restaurant hours with some dining venues not operating regularly and the absence of straightforward meal options that aren't just targeted at tourists. The overall sentiment regarding the dining scene suggests that while there are decent options available, the hotel could benefit from a remodel and a more extensive and moderately priced range of dining establishments.
The guest reviews for Horseshoe Las Vegas, formerly Bally's, reflect a generally positive sentiment about the size, cleanliness and comfort of the rooms. Many guests appreciated the spaciousness of the rooms, noting that they were large enough to accommodate multiple people comfortably. The rooms often featured pleasant views, especially those overlooking Las Vegas Boulevard or the Bellagio fountains.
Cleanliness was frequently mentioned; many guests found their rooms to be tidy and well-maintained with clean linens and well-kept furnishings. The comfortable beds and ample seating areas added to the overall satisfaction. Some rooms had updated bathrooms with large showers, which were a hit among guests. The addition of amenities such as refrigerators in the rooms was also appreciated.
However, not all feedback was positive. Several guests noted issues with room cleanliness, including dusty areas, stained furniture and bathrooms needing more thorough cleaning. Some rooms also suffered from maintenance issues, such as malfunctioning AC units or outdated fixtures. Noise insulation was another occasional problem with some guests reporting disturbances from nearby clubs or hallway activity.
Despite these drawbacks, the majority of the reviews suggest that the rooms offer good value for the price, especially given the central location on the Strip. Upgraded rooms and suites generally received higher praise with mentions of added comfort and luxury features.
Overall, while there are areas for improvement, most guests found their stay at Horseshoe Las Vegas to be pleasant, noting the spacious and comfortable rooms as a significant positive aspect.
The beds at Horseshoe Las Vegas, formerly known as Bally's, have garnered a mix of feedback from guests with many praising their comfort. Numerous reviewers described the beds as super comfortable, comfy and very comfortable, highlighting the quality and coziness. The majority found the beds spacious with references to big and king-size mattresses adding to the overall positive experience. Some also appreciated the comfortable pillows that complemented the beds.
However, not all experiences were ideal. A few guests mentioned issues like the bed being too soft, too firm or old. There were occasional mentions of uncleanliness, such as long hairs on the bedsheets and dirty beds, which contrasted with other reviews that noted clean and well-kept beds. While some found the pillows uncomfortable, others praised the pillows and overall bedding experience.
In summary, while most guests found the beds at Horseshoe Las Vegas to be comfortable and conducive to a good night's sleep, there were a few instances where the comfort and cleanliness did not meet expectations.
Guests at Horseshoe Las Vegas, formerly known as Bally's, have shared a mixed bag of experiences when it comes to the cleanliness of the hotel. Many reviews highlighted positive aspects like spacious and clean rooms with some mentioning the reasonable prices aligning well with the cleanliness offered. Several guests appreciated the comfort and cleanliness of large rooms, noting the thorough daily housekeeping services and well-maintained bathrooms. The central location and friendly staff were also mentioned as upsides.
However, there were notable contrasting opinions. Some guests reported rooms that were outdated and dirty with visible stains, dusty furniture and unclean bathrooms. Complaints included dirty carpets, mold in showers and inconsistent housekeeping with some particularly highlighting severe issues like unclean toilets and leftover food crumbs. The lobby and common areas also received criticism for being dirty and smelling of old smoke.
Overall, while many found the hotel clean and comfortable, others faced dissatisfaction due to lapses in cleanliness and maintenance. Despite the varied experiences, the hotel seems to balance its positives with areas needing significant improvement.
The staff at Horseshoe Las Vegas, formerly Bally's, has garnered a wide array of feedback from guests. Many travelers highlighted the friendly, courteous and helpful nature of the employees, emphasizing positive experiences with efficient check-ins, room upgrades and helpfulness at the front desk. Specific mentions of staff like Lucy and Lena reflect a general appreciation for their friendliness and accommodating attitudes.
Guests often praised the housekeeping and concierge services for their professionalism and politeness, while valet workers and baggage handlers also received favorable mentions for their courteous behavior and useful recommendations. Good customer service was a common theme among the positive remarks with many noting the staff's attentive and informative nature.
However, not all interactions were positive. Some guests reported experiences with rude, unhelpful and uninterested staff members, particularly at the front desk and during check-in. Issues with long lines, delayed services and a lack of personal touch were recurrent points of dissatisfaction. Several reviews mentioned the need for more staff and better training to enhance overall service quality.
Instances of inconsistent service were also noted with some staff being friendly and others displaying unfavorable attitudes. The security staff's behavior towards certain guests was called out for being particularly unfriendly. Despite these issues, many visitors still found their stays enjoyable due to the overall friendliness of the staff and the great location of the hotel.
In summary, while the staff at Horseshoe Las Vegas often receives praise for their friendliness and helpfulness, there are areas needing improvement, particularly in terms of consistency and training. Effective management and addressing these concerns could greatly enhance guest experience.
At Horseshoe Las Vegas, previously known as Bally's, guest experiences with WiFi have been mixed. On the bright side, some visitors have praised the fast and reliable WiFi, appreciating the lack of restrictive device limits common in other hotels. Technicians have also been noted for their speed and helpfulness in resolving connectivity issues.
However, several reviews highlight significant downsides. Many guests were disappointed with the policy allowing WiFi access on only two devices per room, describing it as insufficient and outdated. Others mentioned struggling with slow or non-functional WiFi, particularly in their rooms, which occasionally required trips to specific areas like the ice area to catch a signal. The fact that the hotel charges extra for WiFi beyond two devices or for higher speeds was also a point of contention with some feeling that any paid WiFi service should have been explained more clearly at check-in.
While there is free WiFi available on the ground floor, the overall experience with connectivity left some guests feeling dissatisfied, especially given that reliable internet access is considered a staple in modern accommodations.
The fitness amenities at Horseshoe Las Vegas, formerly Bally's, offer a mixed experience for guests. Many reviews highlight the gym as a positive aspect of their stay, noting it as a convenient and good facility. Guests found the gym to be clean, accessible and functional, making it a decent place for a workout. However, there are also criticisms about the gym, particularly concerning the limited and outdated equipment available, as well as maintenance issues. Some guests were disappointed by the early closing times and the additional fee for the gym. Others pointed out that the gym's location was not ideal and that there was limited seating around the pool which also required a fee. Despite these shortcomings, some guests still managed to enjoy the gym during their visit.
Horseshoe Las Vegas, formerly known as Bally's, receives mixed reviews regarding its pool amenities. The pool is generally described as good, convenient and clean with some guests appreciating the nice pool area and the availability of twin pools. There is positive feedback about the deep pool and its overall usability with some guests loving the pool and casino experience combined.
However, numerous complaints highlight the early closing time with many mentioning the pool shuts as early as 5 PM, making it inaccessible for evening relaxation. Some guests found the pool location inconvenient, requiring a walk through the casino's smoking area, while others noted confusion about the pool being in a different hotel. Maintenance issues and overall closures were frequent, disappointing many visitors who found the advertised amenities unavailable during their stay. Additionally, there were mentions of the pool area being crowded and occasionally dirty and a lack of shaded areas and towels was also noted.
In summary, while the pool at Horseshoe Las Vegas has its merits, potential visitors may need to verify the operational status and hours prior to their stay to avoid disappointment.
Guests at Horseshoe Las Vegas (formerly Bally's) have mixed feelings about the parking facilities. Self-parking is available, but it often comes with additional charges that some guests found steep. While self-parking fees are around $18 per day, which is relatively inexpensive for Vegas, valet parking costs can skyrocket, especially on weekends and special events. Some guests faced issues with double charges and confusing payment systems, which dampened the convenience.
The parking facilities were often described as confusing with many guests finding it hard to locate and navigate. Directions and signage could be more clear, making the experience more seamless. Moreover, the parking garage is situated at a considerable distance from the hotel entrance and guest rooms, leading to long walks that were less than ideal.
On a positive note, some guests found the parking process straightforward and appreciated the safety of the parking area. The connection to Paris Hotel for shared parking added to the convenience for some, though it was not always seen as beneficial. Despite the parking's accessibility and good maintenance, the additional fees and walking distance remained a frequent point of contention among visitors.
Horseshoe Las Vegas, formerly Bally's, offers a mixed bag of experiences for families traveling with kids. On the one hand, the area is very family-friendly and conveniently located near various attractions suitable for every budget. Families will appreciate amenities like adjoining rooms, non-smoking options and some indoor games that are suitable for children.
However, several reviews indicate that the hotel itself might not be the best choice for families with kids. Guests have pointed out a lack of activities specifically designed for children and highlighted that the hotel does not excel in being family-friendly. Some found aspects of the stay confusing and uncomfortable for children, such as inconsistent water temperature in the showers. The indoor pool's hours are also noted to be limited, which can be a letdown for families looking for more entertainment options on-site.
Overall, while the location and some features make it a feasible option for families, those planning a stay with children might want to consider other hotels that offer more kid-friendly activities and amenities.
Horseshoe Las Vegas, formerly Bally’s, positions itself as a prime hub for nightlife enthusiasts, offering a supreme location near numerous nightlife areas. The hotel is closely connected to the Paris Hotel and features easy access to an array of casinos, nightclubs and other attractions that Las Vegas is famous for. Guests can enjoy the vibrant and lively atmosphere, especially at the downstairs casino and nearby luxurious casinos with outstanding views of the Las Vegas Strip at night. Additionally, the onsite amenities, including an excellent clean room bar service and nearby nice restaurants, contribute to a pleasant stay.
Entertainment options are abundant with the casino floor often being lively and the presence of onsite shows like the Dita Las Vegas show and free stage performances. A bar conveniently located by the entrance and a dynamic poker room add to the hotel's appeal for those looking to immerse themselves in the nightlife.
However, guests should be prepared for the potential downsides of such a vibrant location. The noise from nearby clubs, street noise and hotel parties can be significant, particularly at night. Additionally, smoking in the main lobby and gambling areas might not appeal to everyone. Despite these considerations, Horseshoe Las Vegas stands out as a key destination for those looking to experience the energetic Las Vegas nightlife firsthand.
Horseshoe Las Vegas, formerly Bally's, offers a centrally located stay right on The Strip, making it convenient for guests to explore the surrounding attractions and nightlife. The hotel is about a half-hour drive from the airport if using Uber, which adds to its easy accessibility.
Rooms at Horseshoe Las Vegas are a highlight for many guests. They are described as spacious, newly renovated, clean and comfortable, ensuring a pleasant stay. The comfortable beds and amazing room views, including a nice view of the Sphere, stand out as well.
However, the overall service and amenities at the hotel align more closely with what one might expect from a three-star establishment. While the rooms themselves are generally well-received, other aspects of the hotel—such as service, dated facilities and basic amenities—fail to match up to a higher star rating. Guest interactions with staff were hit-or-miss with some reviews noting rudeness and a lack of helpfulness at the front desk.
Breakfast options could be improved with the available fare being only basic. Additionally, the hotel's common areas including the restaurants and shops were frequently closed or limited, which detracted from the overall experience. Some guests found the atmosphere lacking due to automated services and closed sections, such as the mall area and escalators.
In terms of value for money, opinions are mixed. While the location and room quality support the cost to some extent, the overall experience felt overpriced for many, especially given the limited dining and shopping options. Despite these drawbacks, the hotel still provides a reasonable standard of accommodation for those seeking a economical stay in a prime location.
Horseshoe Las Vegas, formerly known as Bally's, offers a range of facilities and services that are well-suited for business travelers. The business center stands out with its reliable and fast wifi, making it convenient for work purposes. Meeting rooms are of good quality, providing a professional environment for business trips. Rooms at the hotel are amazing, not just in terms of cleanliness, but also in their spaciousness and nice equipment, making them ideal for work-related stays.
The great location ensures easy access to various parts of the city, making commutes to conference facilities manageable. However, guests should be aware of the long walk from the self-parking garage. While the express check-in service can be somewhat time-consuming, the check-in process is facilitated by machines, which some may find advantageous.
The hotel retains a sense of nostalgia with favorable memories of the lounge, complementing the modern amenities provided. Overall, Horseshoe Las Vegas offers a conducive environment for business travelers looking for efficient service and comfort.
Horseshoe Las Vegas, formerly Bally's, offers several positive aspects for guests requiring accessibility. The facilities are largely wheelchair accessible, which enhances comfort for individuals with disabilities. The location of the hotel also contributes to its overall accessibility. Additionally, the rooms are described as amazing, very spacious and comfortable, which is beneficial for those prioritizing comfort. The hotel’s helpfulness in accommodating guests with disabilities is noted. However, there are some concerns regarding the accessibility of certain areas, particularly the bathrooms. The hotel might not be ideal for guests with severe mobility issues due to long walking distances and the need for prolonged standing in some areas.
The casino at Horseshoe Las Vegas, formerly Bally's, offers a mixed experience for visitors. Located right in the heart of the Strip, it provides easy access to other popular casinos, including a convenient connection to the Paris hotel casino. The fun, lively atmosphere and a friendly staff enhance the gaming experience, making it enjoyable for many guests.
However, the presence of smoke is a significant issue for numerous visitors. The ventilation system struggles to clear the pervasive smell of cigarettes and cigars, which many find unpleasant and even bothersome to the point of coughing. This smoke-filled environment with indoor smoking allowed, detracts from the overall experience for those sensitive to smoke.
On a positive note, guests appreciate the variety of table games, poker rooms and a decent selection of slot machines, even though some feel the options are limited or dated compared to other major casinos. The casino itself is described as reasonably clean and not overly crowded with clean restrooms contributing to a more comfortable visit.
While some find the casino large and fun, others are disappointed by its older appearance and generic slot machines. Despite these mixed feelings, the prime location and array of activities beyond just gambling add a layer of convenience and entertainment value to staying at this central Strip destination.
The outdoor pool at Horseshoe Las Vegas, formerly Bally's, receives a mix of reviews, but generally showcases several positive attributes. Many guests appreciate that the pool area is well-maintained and find it to be a nice, comfortable and clean space. Several reviews highlight the pool's ample size and cleanliness, noting it as a great feature of the hotel. The pool is also described as fabulous and very clean, contributing to a positive experience for visitors looking to enjoy some outdoor leisure.
However, some downsides were mentioned, including complaints about the pool not being heated and the area not always being clean. A few reviews also pointed out the short pool hours, which some guests found to be inadequate. Despite these minor setbacks, the helpful and friendly staff enhances the overall pool experience, making it a pleasant amenity for most guests. The accessibility of the pool area is also noted as a positive aspect, ensuring guests can easily enjoy their time by the water.
Horseshoe Las Vegas, formerly known as Bally's, presents a mixed experience for honeymooners. The hotel offers quiet and clean rooms, which some guests find suitable for a honeymoon stay. Many guests highlight the nice views from the rooms, contributing to a pleasant and private atmosphere. The casinos are described as very luxurious, adding a touch of elegance to the overall stay.
However, the hotel appears to lack specific romantic activities or amenities dedicated to honeymooners, which could be a drawback for some couples. While the facility itself may serve well for those seeking a quiet and comfortable room with a good view, it might not deliver a comprehensive honeymoon experience for all.
Horseshoe Las Vegas, formerly Bally's, presents a somewhat mixed experience for pet owners. On the positive side, the hotel is pet-friendly, allowing dogs and even waiving fees for canine companions, which many guests find convenient and accommodating. Additionally, the presence of a pet-friendly casino adds to the appeal for those traveling with their furry friends. Guests have reported awesome stays with their dogs, appreciating the hotel's open policy towards pets. However, it's worth noting that some reviews mention a lack of specific dog-friendly facilities, indicating an area for potential improvement. Overall, while welcoming to dogs, the hotel might benefit from enhancing its amenity offerings for pets.
Location Show Map
Location
The hotel's placement near the Monorail further enhances its accessibility, allowing easy movement across the Strip and beyond. Whether for dining, shopping or entertainment, guests appreciate the hotel's central position, making it an ideal base for a comprehensive Las Vegas experience.
Additionally, the spacious rooms and overall clean atmosphere contribute to the positive reviews, making it clear that the location, combined with comfort and convenience, is a significant draw for travelers. This hotel offers a great mix of value and prime real estate, perfect for visitors looking to immerse themselves in the bustling heart of Las Vegas.
Breakfast
However, there are several aspects that may not meet every traveler's expectations. The absence of coffee makers in the rooms and the lack of in-room or complimentary breakfast options appear to be significant drawbacks. Available breakfast choices were deemed limited and sometimes not quite up to the mark with some guests noting the lack of healthy or dietary options, particularly for those with specific needs like gluten-free diets. The cost of food, particularly for breakfast items, was also highlighted as being quite high.
For conference-goers, the breakfast provided during events was well-received. However, for those looking for a buffet experience, it’s worth noting that the buffet was closed during several guests' stays. Overall, despite some guests appreciating the breakfast offerings, others found it necessary to venture out to find more satisfying and cost-effective morning meals.
Dinner
However, there are several areas for improvement. Guests have found the food in general to be average with nothing exceptional standing out and some have had poor experiences, such as with subpar steak dinners. Many feel that the on-site dining options are lacking compared to other properties, both in terms of diversity and quality. Additionally, the dining venues can be quite pricey with some commenting on exorbitant food and drink prices, such as paying $4.00 for a pint of milk or facing high costs for poolside drinks.
Other concerns include the inconvenience of limited restaurant hours with some dining venues not operating regularly and the absence of straightforward meal options that aren't just targeted at tourists. The overall sentiment regarding the dining scene suggests that while there are decent options available, the hotel could benefit from a remodel and a more extensive and moderately priced range of dining establishments.
Rooms
Cleanliness was frequently mentioned; many guests found their rooms to be tidy and well-maintained with clean linens and well-kept furnishings. The comfortable beds and ample seating areas added to the overall satisfaction. Some rooms had updated bathrooms with large showers, which were a hit among guests. The addition of amenities such as refrigerators in the rooms was also appreciated.
However, not all feedback was positive. Several guests noted issues with room cleanliness, including dusty areas, stained furniture and bathrooms needing more thorough cleaning. Some rooms also suffered from maintenance issues, such as malfunctioning AC units or outdated fixtures. Noise insulation was another occasional problem with some guests reporting disturbances from nearby clubs or hallway activity.
Despite these drawbacks, the majority of the reviews suggest that the rooms offer good value for the price, especially given the central location on the Strip. Upgraded rooms and suites generally received higher praise with mentions of added comfort and luxury features.
Overall, while there are areas for improvement, most guests found their stay at Horseshoe Las Vegas to be pleasant, noting the spacious and comfortable rooms as a significant positive aspect.
Beds
However, not all experiences were ideal. A few guests mentioned issues like the bed being too soft, too firm or old. There were occasional mentions of uncleanliness, such as long hairs on the bedsheets and dirty beds, which contrasted with other reviews that noted clean and well-kept beds. While some found the pillows uncomfortable, others praised the pillows and overall bedding experience.
In summary, while most guests found the beds at Horseshoe Las Vegas to be comfortable and conducive to a good night's sleep, there were a few instances where the comfort and cleanliness did not meet expectations.
Cleanliness
However, there were notable contrasting opinions. Some guests reported rooms that were outdated and dirty with visible stains, dusty furniture and unclean bathrooms. Complaints included dirty carpets, mold in showers and inconsistent housekeeping with some particularly highlighting severe issues like unclean toilets and leftover food crumbs. The lobby and common areas also received criticism for being dirty and smelling of old smoke.
Overall, while many found the hotel clean and comfortable, others faced dissatisfaction due to lapses in cleanliness and maintenance. Despite the varied experiences, the hotel seems to balance its positives with areas needing significant improvement.
Staff
Guests often praised the housekeeping and concierge services for their professionalism and politeness, while valet workers and baggage handlers also received favorable mentions for their courteous behavior and useful recommendations. Good customer service was a common theme among the positive remarks with many noting the staff's attentive and informative nature.
However, not all interactions were positive. Some guests reported experiences with rude, unhelpful and uninterested staff members, particularly at the front desk and during check-in. Issues with long lines, delayed services and a lack of personal touch were recurrent points of dissatisfaction. Several reviews mentioned the need for more staff and better training to enhance overall service quality.
Instances of inconsistent service were also noted with some staff being friendly and others displaying unfavorable attitudes. The security staff's behavior towards certain guests was called out for being particularly unfriendly. Despite these issues, many visitors still found their stays enjoyable due to the overall friendliness of the staff and the great location of the hotel.
In summary, while the staff at Horseshoe Las Vegas often receives praise for their friendliness and helpfulness, there are areas needing improvement, particularly in terms of consistency and training. Effective management and addressing these concerns could greatly enhance guest experience.
Wi-Fi
However, several reviews highlight significant downsides. Many guests were disappointed with the policy allowing WiFi access on only two devices per room, describing it as insufficient and outdated. Others mentioned struggling with slow or non-functional WiFi, particularly in their rooms, which occasionally required trips to specific areas like the ice area to catch a signal. The fact that the hotel charges extra for WiFi beyond two devices or for higher speeds was also a point of contention with some feeling that any paid WiFi service should have been explained more clearly at check-in.
While there is free WiFi available on the ground floor, the overall experience with connectivity left some guests feeling dissatisfied, especially given that reliable internet access is considered a staple in modern accommodations.
Gym
Pool
However, numerous complaints highlight the early closing time with many mentioning the pool shuts as early as 5 PM, making it inaccessible for evening relaxation. Some guests found the pool location inconvenient, requiring a walk through the casino's smoking area, while others noted confusion about the pool being in a different hotel. Maintenance issues and overall closures were frequent, disappointing many visitors who found the advertised amenities unavailable during their stay. Additionally, there were mentions of the pool area being crowded and occasionally dirty and a lack of shaded areas and towels was also noted.
In summary, while the pool at Horseshoe Las Vegas has its merits, potential visitors may need to verify the operational status and hours prior to their stay to avoid disappointment.
Parking
The parking facilities were often described as confusing with many guests finding it hard to locate and navigate. Directions and signage could be more clear, making the experience more seamless. Moreover, the parking garage is situated at a considerable distance from the hotel entrance and guest rooms, leading to long walks that were less than ideal.
On a positive note, some guests found the parking process straightforward and appreciated the safety of the parking area. The connection to Paris Hotel for shared parking added to the convenience for some, though it was not always seen as beneficial. Despite the parking's accessibility and good maintenance, the additional fees and walking distance remained a frequent point of contention among visitors.
Family
However, several reviews indicate that the hotel itself might not be the best choice for families with kids. Guests have pointed out a lack of activities specifically designed for children and highlighted that the hotel does not excel in being family-friendly. Some found aspects of the stay confusing and uncomfortable for children, such as inconsistent water temperature in the showers. The indoor pool's hours are also noted to be limited, which can be a letdown for families looking for more entertainment options on-site.
Overall, while the location and some features make it a feasible option for families, those planning a stay with children might want to consider other hotels that offer more kid-friendly activities and amenities.
Nightlife
Entertainment options are abundant with the casino floor often being lively and the presence of onsite shows like the Dita Las Vegas show and free stage performances. A bar conveniently located by the entrance and a dynamic poker room add to the hotel's appeal for those looking to immerse themselves in the nightlife.
However, guests should be prepared for the potential downsides of such a vibrant location. The noise from nearby clubs, street noise and hotel parties can be significant, particularly at night. Additionally, smoking in the main lobby and gambling areas might not appeal to everyone. Despite these considerations, Horseshoe Las Vegas stands out as a key destination for those looking to experience the energetic Las Vegas nightlife firsthand.
3 Star
Rooms at Horseshoe Las Vegas are a highlight for many guests. They are described as spacious, newly renovated, clean and comfortable, ensuring a pleasant stay. The comfortable beds and amazing room views, including a nice view of the Sphere, stand out as well.
However, the overall service and amenities at the hotel align more closely with what one might expect from a three-star establishment. While the rooms themselves are generally well-received, other aspects of the hotel—such as service, dated facilities and basic amenities—fail to match up to a higher star rating. Guest interactions with staff were hit-or-miss with some reviews noting rudeness and a lack of helpfulness at the front desk.
Breakfast options could be improved with the available fare being only basic. Additionally, the hotel's common areas including the restaurants and shops were frequently closed or limited, which detracted from the overall experience. Some guests found the atmosphere lacking due to automated services and closed sections, such as the mall area and escalators.
In terms of value for money, opinions are mixed. While the location and room quality support the cost to some extent, the overall experience felt overpriced for many, especially given the limited dining and shopping options. Despite these drawbacks, the hotel still provides a reasonable standard of accommodation for those seeking a economical stay in a prime location.
Business
The great location ensures easy access to various parts of the city, making commutes to conference facilities manageable. However, guests should be aware of the long walk from the self-parking garage. While the express check-in service can be somewhat time-consuming, the check-in process is facilitated by machines, which some may find advantageous.
The hotel retains a sense of nostalgia with favorable memories of the lounge, complementing the modern amenities provided. Overall, Horseshoe Las Vegas offers a conducive environment for business travelers looking for efficient service and comfort.
Accessible
Casino
However, the presence of smoke is a significant issue for numerous visitors. The ventilation system struggles to clear the pervasive smell of cigarettes and cigars, which many find unpleasant and even bothersome to the point of coughing. This smoke-filled environment with indoor smoking allowed, detracts from the overall experience for those sensitive to smoke.
On a positive note, guests appreciate the variety of table games, poker rooms and a decent selection of slot machines, even though some feel the options are limited or dated compared to other major casinos. The casino itself is described as reasonably clean and not overly crowded with clean restrooms contributing to a more comfortable visit.
While some find the casino large and fun, others are disappointed by its older appearance and generic slot machines. Despite these mixed feelings, the prime location and array of activities beyond just gambling add a layer of convenience and entertainment value to staying at this central Strip destination.
Outdoor Pool
However, some downsides were mentioned, including complaints about the pool not being heated and the area not always being clean. A few reviews also pointed out the short pool hours, which some guests found to be inadequate. Despite these minor setbacks, the helpful and friendly staff enhances the overall pool experience, making it a pleasant amenity for most guests. The accessibility of the pool area is also noted as a positive aspect, ensuring guests can easily enjoy their time by the water.
Honeymoon
However, the hotel appears to lack specific romantic activities or amenities dedicated to honeymooners, which could be a drawback for some couples. While the facility itself may serve well for those seeking a quiet and comfortable room with a good view, it might not deliver a comprehensive honeymoon experience for all.
Dog Friendly
Yes, Horseshoe Las Vegas has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Horseshoe Las Vegas.
Yes, Horseshoe Las Vegas welcomes dogs.
Yes, parking facilities are available at Horseshoe Las Vegas.
Yes, Horseshoe Las Vegas has a gym.
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