Grand BS Airport Hotel Suvarnabhumi
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Summary of reviewsThe Grand BS Airport Hotel Suvarnabhumi is applauded for its strategic location near Suvarnabhumi Airport, offering convenience with a reliable and complimentary shuttle service, making it an ideal option for travelers with stopovers or early flights. The hotel's surrounding area provides accessible local amenities like markets and stores, adding to the convenience.
Regarding breakfast, reviews are mixed. Some guests find the Thai-style options enjoyable and value-for-money, while others seek more variety and warmth in the offerings. Dinner experiences lean positive with flavorful Thai dishes at reasonable prices, though service quality varies. The on-site restaurant's convenience is appreciated, especially for short stays near the airport.
Rooms are generally clean and modern, suitable for brief stopovers. Spacious family rooms are noted, while standard rooms may feel cramped for longer stays. Cleanliness is consistently maintained, though some rooms show minor maintenance issues. The hotel's housekeeping ensures a tidy environment, although there are occasional reports of pests and inconsistent pool cleanliness.
Staff interactions vary; some guests report friendly and efficient service, particularly from the shuttle and housekeeping teams, but others find reception and restaurant staff's demeanor lacking and unhelpful. Language barriers and unprofessional behavior were noted by some guests.
Free Wi-Fi is typically fast and reliable with guests enjoying seamless streaming and good connectivity, despite occasional connectivity issues in certain areas. The pool facilities are well-received, praised for their size and inviting atmosphere, although maintenance could be more consistent.
Parking is convenient and secure with free options and a complimentary shuttle enhancing accessibility, though some find the parking setup less appealing. Family travelers benefit from spacious, well-equipped rooms, kid-friendly pool areas and nearby amenities, making the hotel a suitable choice for those with children.
Bed comfort varies with some guests finding them cozy while others describe them as excessively hard. Despite differing opinions on firmness, bed cleanliness and size are commonly praised.
Overall, the Grand BS Airport Hotel Suvarnabhumi offers a practical and efficient stay with commendable amenities, cleanliness and proximity to the airport, though there's room for improvement in service consistency and facility maintenance.
Categories
Regarding breakfast, reviews are mixed. Some guests find the Thai-style options enjoyable and value-for-money, while others seek more variety and warmth in the offerings. Dinner experiences lean positive with flavorful Thai dishes at reasonable prices, though service quality varies. The on-site restaurant's convenience is appreciated, especially for short stays near the airport.
Rooms are generally clean and modern, suitable for brief stopovers. Spacious family rooms are noted, while standard rooms may feel cramped for longer stays. Cleanliness is consistently maintained, though some rooms show minor maintenance issues. The hotel's housekeeping ensures a tidy environment, although there are occasional reports of pests and inconsistent pool cleanliness.
Staff interactions vary; some guests report friendly and efficient service, particularly from the shuttle and housekeeping teams, but others find reception and restaurant staff's demeanor lacking and unhelpful. Language barriers and unprofessional behavior were noted by some guests.
Free Wi-Fi is typically fast and reliable with guests enjoying seamless streaming and good connectivity, despite occasional connectivity issues in certain areas. The pool facilities are well-received, praised for their size and inviting atmosphere, although maintenance could be more consistent.
Parking is convenient and secure with free options and a complimentary shuttle enhancing accessibility, though some find the parking setup less appealing. Family travelers benefit from spacious, well-equipped rooms, kid-friendly pool areas and nearby amenities, making the hotel a suitable choice for those with children.
Bed comfort varies with some guests finding them cozy while others describe them as excessively hard. Despite differing opinions on firmness, bed cleanliness and size are commonly praised.
Overall, the Grand BS Airport Hotel Suvarnabhumi offers a practical and efficient stay with commendable amenities, cleanliness and proximity to the airport, though there's room for improvement in service consistency and facility maintenance.
Family Friendly Hotel
This hotel offers family rooms. It is located close to the airport. There are many amenities for families.
Hotel with Swimming Pool
Features an outdoor pool.
Outdoor Pool
Business Hotel
This hotel offers comfortable accommodations and essential amenities for business travelers. It features a restaurant and convenient access to the airport.
Hotel with Outdoor Pool
This hotel offers an outdoor pool for guests to use.
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The Grand BS Airport Hotel Suvarnabhumi receives high praise for its proximity to Suvarnabhumi Airport, making it a practical choice for travelers with early morning or late night flights. Guests highlight the convenience of a location just a short drive away, typically 10 to 15 minutes with a reliable and complimentary shuttle service operating every half hour. This ease of transportation ensures a stress-free transfer to and from the airport, perfect for those in transit or with connecting flights.
The area around the hotel also scores points for accessibility to local amenities, such as markets, 7-Eleven stores and various dining options within walking distance. The setting, while described as semi-remote, offers a quiet environment conducive to restful overnight stays.
Overall, the reviews emphasize the hotel's strategic location for short stopovers, ease of access to the airport and a suite of convenient amenities, making it a solid choice for travelers looking for comfort and efficiency near Suvarnabhumi Airport.
Guests at the Grand BS Airport Hotel Suvarnabhumi have mixed opinions about the breakfast offerings. On the positive side, many reviewers found the breakfast to be satisfactory with some highlighting its excellent value for money. The breakfast is typically Thai-style, offering a good selection and variety of Thai food, which several guests appreciated. Some found the coffee to be excellent and unlimited and a few praised the breakfast for being delicious and filling. A number of reviewers mentioned that the breakfast was good enough, considering it was included in the cost and noted the convenience of having breakfast available on-site.
However, numerous guests were not as pleased, citing limited options and variety, especially for those preferring a more international selection. Complaints included cold food that should have been served hot, such as fried eggs and sausages and minimal choices that did not cater well to Western tastes. Many mentioned that the breakfast lacked sufficient fruit, yoghurt and pastries and some found the menu repetitive over multiple days. There were also remarks about the breakfast being available only from 6:30 a.m. onwards, which was inconvenient for early travelers.
Overall, while some guests enjoyed a simple yet good breakfast, others felt that improvements were needed in both the variety and quality of the offerings.
The Grand BS Airport Hotel Suvarnabhumi offers a mixed dining experience with guests frequently commenting on the general quality and pricing of its restaurant. Many reviews highlight the restaurant as a convenient, reasonably priced option with good Thai cuisine. Dishes like Thai green curry and red curry have received particular praise for their taste. However, some guests have found the food to be rather basic and not particularly memorable.
The restaurant's menu, though small, is often described as adequate and varied enough to satisfy most guests with both local flavors and some international options. Several reviews underscore the excellent value for money, noting that meals are delicious yet affordable.
Despite the overall positive feedback regarding the food quality, service at the restaurant has garnered less favorable reviews. Numerous guests have reported unpleasant interactions with the staff, describing them as rude and unresponsive. Additionally, there have been complaints about slow service and occasional food mix-ups.
For travelers looking for convenience, the on-site restaurant allows guests to avoid venturing far for meals, particularly beneficial in proximity to the airport. Yet, for those seeking more diverse dining experiences, nearby food markets and convenience stores provide alternative options. While the restaurant is appreciated for its culinary offerings and accessibility, its service quality could significantly enhance the overall dining experience at the hotel.
The Grand BS Airport Hotel Suvarnabhumi offers a mix of experiences in terms of room quality and size. Many reviews highlight the rooms as clean, modern and sufficiently comfortable for short stays. Functional in design, they are equipped with essential amenities and modern facilities, making them suitable for travelers on brief stopovers near the airport.
While there are spacious family rooms and luxurious options available, the standard rooms tend to be on the smaller side with several guests noting they can be cramped, especially for extended stays. Despite the limited space, the rooms are generally well-maintained, offering air conditioning and soundproofing—although some reviews indicate occasional issues with noise and dated furnishings.
The hotel impresses with its clean, modern aesthetic, particularly in the newer sections and provides convenient access to the pool area for some rooms. However, the variability in room size and occasional maintenance issues can affect the overall experience.
Ideal for short layovers, the Grand BS Airport Hotel excels in offering basic but comfortable accommodations with efficient room layouts and a welcoming, clean environment.
The beds at the Grand BS Airport Hotel Suvarnabhumi draw a range of opinions from guests. Many have found the beds to be comfortable and large with some praising the bedding for its comfort. Descriptions such as comfortable, convenient and clean are recurrent. However, a significant number of reviews point out that the beds are quite hard with terms like rock hard, firm and as hard as a rock frequently used. Despite the varied perceptions of firmness, the size of the beds generally received positive remarks, as did the cleanliness and modernity of the rooms. Unfortunately, there were also mentions of noisy, squeaky beds and occasional issues with bed quality, such as broken springs or beds on rollers. This emphasizes the experience is mixed, depending heavily on individual preference for bed firmness.
The 'Grand BS Airport Hotel Suvarnabhumi' has garnered diverse feedback regarding its cleanliness with an overarching positive sentiment from many guests. Rooms at the hotel are regularly described as clean, well-maintained and spacious, often meeting expectations for a short stay. Specific compliments highlight the clean and fresh presentation of rooms, clean and comfortable settings, as well as modern and new facilities. The property's general areas, inclusive of the bathrooms and the cleanliness of towels and bed sheets, often received commendations for being tidy and orderly.
However, some reviews point out areas requiring improvement. While many rooms were noted as clean, occasional issues such as dirty floors, cobwebs and sightings of ants and mosquitoes were mentioned. The hotel's pool area also showed inconsistencies, being described as both clean and dirty by different guests with reports of black bits and green slime affecting the experience.
Overall, the hotel maintains a strong standard of cleanliness with areas that do show wear addressed promptly by housekeeping. Yet feedback indicates room for improvement, particularly in ensuring consistent cleanliness across all facilities and being vigilant about pests. For guests prioritizing cleanliness, the 'Grand BS Airport Hotel Suvarnabhumi' generally delivers a satisfactory stay.
At the Grand BS Airport Hotel Suvarnabhumi, the guest experiences with the staff span a wide spectrum. Generally, numerous guests appreciated the professional and helpful demeanor of the staff, often highlighting their friendliness and attentiveness. Positive notes were made about the shuttle service team and certain reception staff, who were deemed efficient and courteous by many. Housekeeping staff also received commendations for their politeness and effectiveness in maintaining cleanliness.
On the flip side, there were several recurrent criticisms aimed at other staff members, particularly the reception and restaurant personnel. Complaints often cited rude, unhelpful and unprofessional behavior with some guests perceiving the staff as disengaged and unfriendly. Issues with poor English skills occasionally led to misunderstandings and unsatisfactory service experiences. Notably, the restaurant staff's attitude was frequently described as unpleasant and unresponsive.
While some guests had positive interactions with the staff, others felt a distinct lack of warmth and attentiveness, leading to mixed overall impressions of the hospitality provided. The consistency of service appeared to be a significant area for improvement, as experiences varied heavily depending on which staff members were encountered.
The Grand BS Airport Hotel Suvarnabhumi appears to offer an overall sufficient Wi-Fi experience for most of its guests. Many visitors highlighted the wifi service as good with several reviews specifically noting that the internet was fast and reliable. Positive mentions included easy access to Netflix, which made stays more enjoyable, especially with the complimentary and fast Wi-Fi that allowed for smooth streaming.
However, not all feedback was glowing. Some guests experienced issues with Wi-Fi, particularly in building 3, where connectivity problems required them to step outside their rooms to use the internet effectively. There were also a few instances where Wi-Fi didn't work at all. Despite these occasional setbacks, the majority of the feedback suggests that the hotel's Wi-Fi service meets the needs of its visitors, providing good and free connectivity throughout the premises. Additional perks like smart TVs and USB charging stations at the reception were also appreciated, enhancing the overall digital experience at the hotel.
Guests of the Grand BS Airport Hotel Suvarnabhumi have a lot to say about the swimming pool facilities and the feedback predominantly leans positive with a few areas for improvement. Most visitors found the pool area spacious, clean and well-maintained. Many reviews highlight the large size of the pools, which provide ample space for swimming and relaxation, as well as a pleasant atmosphere for families and children.
Additionally, the pool area's cleanliness and inviting nature were frequently mentioned, making it a great spot to unwind before or after a flight. The presence of two pools, often described as beautiful and well-kept, adds to the overall attractiveness of the hotel's amenities. Some guests appreciated the pool being open until late in the evening, allowing for flexibility in leisure time.
However, not all feedback was glowing. There were occasional comments about the pool water being cloudy or not very clean, showing that maintenance could sometimes be inconsistent. Despite this, the general consensus is that the pool area is a significant asset to the hotel, offering a relaxing and enjoyable environment for guests.
The 'Grand BS Airport Hotel Suvarnabhumi' offers a range of parking options that many guests have found convenient and satisfactory. Free parking is available, which is a significant plus for travelers, especially considering the hotel's close proximity to the airport. The parking facilities are deemed secure and ample with some guests noting the availability of a parking garage and on-site parking.
Additionally, the hotel provides a free shuttle service to and from the airport, which complements the convenience of parking. However, some guests have mentioned that parking is located outside the hotel and might require navigating a difficult route if arriving by car. A few reviews also highlighted that parking is merely a place by the fence or on the street, which might not be appealing but is functional.
Overall, the parking facilities at the 'Grand BS Airport Hotel Suvarnabhumi' meet the needs of most guests, though there are minor concerns about accessibility and aesthetic appeal.
The Grand BS Airport Hotel Suvarnabhumi appears to be an ideal choice for families, especially those traveling with young children. The reviews consistently highlight the spacious and well-equipped family rooms, which often come with interconnected or adjoining rooms—a great setup for family privacy and convenience. Many families found the room sizes appropriate and satisfactory with some rooms even providing two bathrooms and ample space for everyone, including beds for children.
Parents appreciated the hotel's family-friendly facilities, including a section in the pool designated for children and the availability of baby beds. The hotel also offers excellent value for family accommodations, making it a cost-effective choice for an overnight stay or a stopover in Bangkok. The presence of nearby amenities such as a 7Eleven, market and food stalls added to the convenience of staying here with children.
While most feedback is positive, a few noted that the neighborhood could be cleaner and some rooms could benefit from a fresher look. Nonetheless, the overall sentiment indicates that the hotel caters well to families, ensuring a comfortable and enjoyable stay for both parents and kids.
The Grand BS Airport Hotel Suvarnabhumi receives mixed reviews about its star rating with many guests finding it falls short of the four-star classification. However, it excels in several key areas. The hotel's proximity to Suvarnabhumi Airport and complimentary shuttle service every 30 minutes make it an excellent choice for transit travelers. Guests frequently note the modern, clean rooms and well-maintained bathrooms, emphasizing the hotel’s cleanliness and newness.
The comfortable beds and good water pressure in the bathrooms are additional perks that enhance the stay. Superior service provided by highly responsive and good-quality staff stands out in various reviews. The hotel's modern amenities and facilities receive high praise with many guests considering it good value for money and a great choice for an airport hotel.
Despite some guests pointing out poor cleaning maintenance and inadequate soundproofing, the general consensus is that it is a great hotel overall with clean and modern rooms, making it an excellent place for a transit night upon arrival or departure. While some amenities and choices might fall short of four-star expectations, the hotel's impeccable facilities and great value for money earn positive remarks from many visitors.
The outdoor pool at Grand BS Airport Hotel Suvarnabhumi is a standout feature, praised for its inviting atmosphere and cleanliness. Guests appreciated the hotel’s two lovely pools with many highlighting the spacious and well-equipped nature of the main pool. The pool area is considered pleasant and cozy, making it a great spot for families and travelers on layovers in Bangkok. The presence of a second pool received mixed reviews; while some noted it as shabby, the main pool was consistently described as large, clean and beautiful with plenty of loungers available.
The pool stays open until 10 pm, giving guests ample time to enjoy a relaxing swim. Several reviews pointed out that the pool area is inviting and well-maintained, offering a tropical sun deck and clean outdoor space. However, there were occasional remarks about the second pool being less clean and the pool area being slippery.
Overall, the pool at Grand BS Airport Hotel Suvarnabhumi is seen as a great asset, offering a fun, family-friendly environment with plenty of amenities to enhance the stay.
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Location
The area around the hotel also scores points for accessibility to local amenities, such as markets, 7-Eleven stores and various dining options within walking distance. The setting, while described as semi-remote, offers a quiet environment conducive to restful overnight stays.
Overall, the reviews emphasize the hotel's strategic location for short stopovers, ease of access to the airport and a suite of convenient amenities, making it a solid choice for travelers looking for comfort and efficiency near Suvarnabhumi Airport.
Breakfast
However, numerous guests were not as pleased, citing limited options and variety, especially for those preferring a more international selection. Complaints included cold food that should have been served hot, such as fried eggs and sausages and minimal choices that did not cater well to Western tastes. Many mentioned that the breakfast lacked sufficient fruit, yoghurt and pastries and some found the menu repetitive over multiple days. There were also remarks about the breakfast being available only from 6:30 a.m. onwards, which was inconvenient for early travelers.
Overall, while some guests enjoyed a simple yet good breakfast, others felt that improvements were needed in both the variety and quality of the offerings.
Dinner
The restaurant's menu, though small, is often described as adequate and varied enough to satisfy most guests with both local flavors and some international options. Several reviews underscore the excellent value for money, noting that meals are delicious yet affordable.
Despite the overall positive feedback regarding the food quality, service at the restaurant has garnered less favorable reviews. Numerous guests have reported unpleasant interactions with the staff, describing them as rude and unresponsive. Additionally, there have been complaints about slow service and occasional food mix-ups.
For travelers looking for convenience, the on-site restaurant allows guests to avoid venturing far for meals, particularly beneficial in proximity to the airport. Yet, for those seeking more diverse dining experiences, nearby food markets and convenience stores provide alternative options. While the restaurant is appreciated for its culinary offerings and accessibility, its service quality could significantly enhance the overall dining experience at the hotel.
Rooms
While there are spacious family rooms and luxurious options available, the standard rooms tend to be on the smaller side with several guests noting they can be cramped, especially for extended stays. Despite the limited space, the rooms are generally well-maintained, offering air conditioning and soundproofing—although some reviews indicate occasional issues with noise and dated furnishings.
The hotel impresses with its clean, modern aesthetic, particularly in the newer sections and provides convenient access to the pool area for some rooms. However, the variability in room size and occasional maintenance issues can affect the overall experience.
Ideal for short layovers, the Grand BS Airport Hotel excels in offering basic but comfortable accommodations with efficient room layouts and a welcoming, clean environment.
Beds
Cleanliness
However, some reviews point out areas requiring improvement. While many rooms were noted as clean, occasional issues such as dirty floors, cobwebs and sightings of ants and mosquitoes were mentioned. The hotel's pool area also showed inconsistencies, being described as both clean and dirty by different guests with reports of black bits and green slime affecting the experience.
Overall, the hotel maintains a strong standard of cleanliness with areas that do show wear addressed promptly by housekeeping. Yet feedback indicates room for improvement, particularly in ensuring consistent cleanliness across all facilities and being vigilant about pests. For guests prioritizing cleanliness, the 'Grand BS Airport Hotel Suvarnabhumi' generally delivers a satisfactory stay.
Staff
On the flip side, there were several recurrent criticisms aimed at other staff members, particularly the reception and restaurant personnel. Complaints often cited rude, unhelpful and unprofessional behavior with some guests perceiving the staff as disengaged and unfriendly. Issues with poor English skills occasionally led to misunderstandings and unsatisfactory service experiences. Notably, the restaurant staff's attitude was frequently described as unpleasant and unresponsive.
While some guests had positive interactions with the staff, others felt a distinct lack of warmth and attentiveness, leading to mixed overall impressions of the hospitality provided. The consistency of service appeared to be a significant area for improvement, as experiences varied heavily depending on which staff members were encountered.
Wi-Fi
However, not all feedback was glowing. Some guests experienced issues with Wi-Fi, particularly in building 3, where connectivity problems required them to step outside their rooms to use the internet effectively. There were also a few instances where Wi-Fi didn't work at all. Despite these occasional setbacks, the majority of the feedback suggests that the hotel's Wi-Fi service meets the needs of its visitors, providing good and free connectivity throughout the premises. Additional perks like smart TVs and USB charging stations at the reception were also appreciated, enhancing the overall digital experience at the hotel.
Pool
Additionally, the pool area's cleanliness and inviting nature were frequently mentioned, making it a great spot to unwind before or after a flight. The presence of two pools, often described as beautiful and well-kept, adds to the overall attractiveness of the hotel's amenities. Some guests appreciated the pool being open until late in the evening, allowing for flexibility in leisure time.
However, not all feedback was glowing. There were occasional comments about the pool water being cloudy or not very clean, showing that maintenance could sometimes be inconsistent. Despite this, the general consensus is that the pool area is a significant asset to the hotel, offering a relaxing and enjoyable environment for guests.
Parking
Additionally, the hotel provides a free shuttle service to and from the airport, which complements the convenience of parking. However, some guests have mentioned that parking is located outside the hotel and might require navigating a difficult route if arriving by car. A few reviews also highlighted that parking is merely a place by the fence or on the street, which might not be appealing but is functional.
Overall, the parking facilities at the 'Grand BS Airport Hotel Suvarnabhumi' meet the needs of most guests, though there are minor concerns about accessibility and aesthetic appeal.
Family
Parents appreciated the hotel's family-friendly facilities, including a section in the pool designated for children and the availability of baby beds. The hotel also offers excellent value for family accommodations, making it a cost-effective choice for an overnight stay or a stopover in Bangkok. The presence of nearby amenities such as a 7Eleven, market and food stalls added to the convenience of staying here with children.
While most feedback is positive, a few noted that the neighborhood could be cleaner and some rooms could benefit from a fresher look. Nonetheless, the overall sentiment indicates that the hotel caters well to families, ensuring a comfortable and enjoyable stay for both parents and kids.
4 Star
The comfortable beds and good water pressure in the bathrooms are additional perks that enhance the stay. Superior service provided by highly responsive and good-quality staff stands out in various reviews. The hotel's modern amenities and facilities receive high praise with many guests considering it good value for money and a great choice for an airport hotel.
Despite some guests pointing out poor cleaning maintenance and inadequate soundproofing, the general consensus is that it is a great hotel overall with clean and modern rooms, making it an excellent place for a transit night upon arrival or departure. While some amenities and choices might fall short of four-star expectations, the hotel's impeccable facilities and great value for money earn positive remarks from many visitors.
Outdoor Pool
The pool stays open until 10 pm, giving guests ample time to enjoy a relaxing swim. Several reviews pointed out that the pool area is inviting and well-maintained, offering a tropical sun deck and clean outdoor space. However, there were occasional remarks about the second pool being less clean and the pool area being slippery.
Overall, the pool at Grand BS Airport Hotel Suvarnabhumi is seen as a great asset, offering a fun, family-friendly environment with plenty of amenities to enhance the stay.
Yes, Grand BS Airport Hotel Suvarnabhumi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Grand BS Airport Hotel Suvarnabhumi.
No, Grand BS Airport Hotel Suvarnabhumi doesn't allow dogs.
Yes, parking facilities are available at Grand BS Airport Hotel Suvarnabhumi.
No, Grand BS Airport Hotel Suvarnabhumi doesn't have a gym.
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