Laughlin, 1650 South Casino Drive Pmb 50035.167974,-114.572151(Show on Map)
7.9
Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Don Laughlin's Riverside Resort & Casino enjoys high praise for its prime location, offering guests stunning views of the Colorado River and easy access to entertainment options and nearby attractions. Positioned centrally on the Laughlin strip, it provides convenience for guests with its proximity to dining venues and parks, making it a strategic stop for travelers between major cities. The area is described as clean and well-maintained, bolstered by ample parking and a range of meal options.
Breakfast at the resort receives a mix of praise and critique. Many guests enjoy the delicious and varied options, including highly regarded brunch buffets and the notable River Café. Despite some finding the breakfast a bit pricey, overall satisfaction is common. However, there are points for improvement, particularly concerning the breakfast buffet's consistency and quality.
Dinner options at the resort are diverse with the Prime Rib Room and Riverview Café receiving commendation for excellent food and service. While some dining experiences fell short, such as issues with the buffet or specific meals, the overall dining atmosphere is positive with attentive staff enhancing the experience. The variety of dining choices and the quality of service generally leave guests satisfied.
The rooms at the resort are frequently lauded for their spaciousness, comfort and beautiful river views. Recent renovations have brought modernized and stylish rooms appreciated by guests, though some issues with cleanliness and maintenance occasionally detract from the experience. Overall, the rooms’ comfort and scenic views contribute significantly to enjoyable stays.
Cleanliness at the resort is mixed. Many guests compliment the clean, remodeled rooms and well-maintained facilities, but issues such as dusty rooms, dirty windows and pervasive smoke odor are notable concerns. Despite these, positive remarks about the hotel's upkeep and housekeeping are common.
The resort’s staff are often mentioned for their friendliness and helpfulness with numerous guests appreciating the warm and efficient service across various departments. Although inconsistencies in service quality are occasionally reported, the staff's courteous and accommodating nature usually enhances the guest experience.
Wi-Fi service at the resort is a significant drawback with numerous guests reporting poor connection quality and limitations on device connections. This stands out as a notable inconvenience amid an otherwise satisfying stay.
The pools provide separate areas for adults and families with the adult pool praised for its serene and comfortable environment. However, the family pool garners mixed reviews, occasionally criticized for cleanliness and noise. Pool maintenance schedules and opening times can disrupt plans, though the pools' features are generally enjoyed.
Parking at the resort is praised for its ample and free spaces, though some visitors find the setup confusing and crowded at times. However, the overall parking experience is viewed favorably, particularly due to the large capacity and convenience.
The resort’s family-friendly atmosphere is a strong point, offering various activities such as bowling, an arcade and a movie theater, making it ideal for family vacations. Despite occasional issues with room cleanliness and minor maintenance problems, the extensive entertainment options and accommodating staff leave families eager to return.
Overall, Don Laughlin's Riverside Resort & Casino offers a pleasant and comprehensive experience with its prime location, diverse dining, comfortable rooms and numerous family-friendly amenities, though certain areas like Wi-Fi and cleanliness have room for improvement.
Categories
Heated Pool
This resort offers a South Tower with an adult-only heated swimming pool, a hot tub, cabanas, fire pits, and food and beverage service. Additionally, the North Tower features a family-friendly pool overlooking the Colorado River.
Casino
Family
Pool
Heated Pool
Outdoor Pool
Business
Parking
Accessible
3 Star
Outdoor Pool
Spa
Gym
Skyscraper
Room Types
Executive Room, 1 King Bed, Balcony, Sitting Area, Refrigerator (No Pets Allowed)
Mini Executive Room, 1 King Bed, Sitting Area, Refrigerator (No Pets Allowed)
Queen Room with Two Queen Beds
Queen Room with Two Queen Beds (No Resort Fees)
Queen Room, Two Queen Beds, Mountain/City View, Refrigerator (No Pets Allowed)
Queen Room, Two Queen Beds, Mountain/City View, Refrigerator (No Pets Allowed)
Queen Room, Two Queen Beds, Pool/River View, Refrigerator (No Pets Allowed)
Queen Room, Two Queen Beds, Pool/River View, Refrigerator (No Pets Allowed)
Guest Reviews
7.9
Good
Review Summaries
Location
Don Laughlin's Riverside Resort & Casino is highly praised for its prime location, offering guests beautiful views of the Colorado River. The setting is described as perfect, right on the river with easy access to nearby attractions, restaurants and entertainment options. Guests note the convenience of being centrally located on the Laughlin strip and within walking distance to various venues, including concert facilities and parks.
Many reviewers highlight the picturesque river views from their rooms and balconies, enhancing their overall experience. The hotel is also noted for its proximity to Bullhead City Rotary Park and the Arizona side of the river, making it a strategic stop for those traveling between Los Angeles, Flagstaff and the Grand Canyon.
The resort's geographical location and amenities, such as the river-view restaurant and the casino, are appreciated. Moreover, the area is described as clean and well-maintained with ample parking and a range of meal options. Visitors find it easy to get to the property and the accommodation provides an ideal mix of price, comfort and stunning scenery, ensuring a pleasant and memorable stay.
Breakfast
Don Laughlin's Riverside Resort & Casino offers a varied breakfast experience that has garnered a mix of praise and some critique from guests. Many visitors were pleased with the offerings, describing the breakfast and brunch buffets as delicious and excellent. There were mentions of a great champagne brunch and specific praise for the River Café as a good breakfast spot. Several reviewers found the breakfast very good, enjoyable and better than expected, despite noting that it can be a bit pricey.
Guests also appreciated having the option to grab breakfast at the restaurant with some describing it as awesome and very good. There were a few comments about the breakfast buffet being good enough and the offerings being satisfactory, though not extraordinary.
On the downside, some guests expressed disappointment with the breakfast options available at the hotel. A few noted that the buffet was tasteless or that the breakfast food looked unappetizing. There were also suggestions for improved options like adding an egg station to avoid the unappealing steam table eggs.
Overall, while many guests enjoyed delicious and varied breakfast experiences at Don Laughlin's Riverside Resort & Casino, some indicated room for improvement in terms of both quality and value.
Dinner
Don Laughlin's Riverside Resort & Casino boasts a noteworthy variety of dining experiences, particularly in the Prime Rib Room which received high praise for its delicious prime rib dinner and excellent service. The dining options on-site are diverse, including multiple themed restaurants, a cafe and a coffee shop, all contributing to the overall positive dining experience at the resort. Guests especially enjoyed the Riverview Cafe for its great food and wonderful views over the river.
However, the buffet received mixed reviews with some guests finding it enjoyable and others describing it as uninspiring or average. Notably, the fresh food choices were deemed more satisfactory compared to other options, though some felt that certain options were too expensive.
Service across the board was generally praised with staff being helpful and accommodating. Despite some negative feedback regarding specific meals and occasional poor quality, such as issues with canned mushrooms, greasy fish and a disappointing BBQ dinner, the general sentiment toward the restaurant selection and diner amenities was positive.
Guests highlighted a few drawbacks including the high price of meals and a lack of late-night food options, which could be inconvenient. Additionally, there were mentions of some restaurants being closed during their stay, which limited dining choices. Despite these issues, the variety of restaurant options and the overall dining experience at Don Laughlin’s Riverside Resort & Casino left many guests satisfied.
Rooms
Don Laughlin's Riverside Resort & Casino boasts a variety of room options that generally impress guests with their spaciousness and comfort. Many rooms offer beautiful views of the Colorado River and are highlighted for their modern renovations and cleanliness. Newly upgraded rooms are mentioned frequently for being particularly pleasing with stylish decor and comfort-focused amenities. The size of the rooms and the quality of the beds often receive positive remarks, making for a restful stay. Additionally, the hotel's location and views are highlights, especially those with balconies.
However, not all experiences are without blemishes. Occasional issues with cleanliness and dated aspects of some rooms are noted. Dirty windows, bugs, dust and inconsistent room service detract from an otherwise comfortable environment. While most rooms are commended for their cleanliness, a few guests have faced problems with odors and maintenance issues. The lack of microwaves in rooms is another common grievance. Nevertheless, the spacious and attractively furnished rooms along with their picturesque river views generally leave a favorable impression on visitors.
Beds
Guests of Don Laughlin's Riverside Resort & Casino have shared varied experiences regarding the beds. Many visitors found them to be very comfortable and well-made, praising the beds for providing a good night’s sleep. Phrases like "very comfortable," "comfortable clean beds," and "the bed was very nice" repeatedly highlighted their satisfaction. In particular, the hotel offers cozy beds with additional amenities such as directed lights for reading, which some found to be an excellent addition.
On the other hand, a number of guests had less favorable opinions. Concerns were raised about the comfort of the pillows, which were described as small, flat and hard. Additionally, some beds were noted as being too hard or uncomfortable with mentions of outdated or lumpy mattresses. Incidents of uncleanliness, such as stained bedding and hair in the bed, were also reported by a few guests.
In summary, while many found the beds at Don Laughlin's Riverside Resort & Casino to be comfortable and conducive to a restful sleep, issues with the pillows and occasional cleanliness hindered the experience for others. Improvements in these areas could enhance guest satisfaction significantly. Guests also appreciated the added touch of reading lights and overall clean rooms, indicating a generally positive but somewhat mixed bedding experience.
Cleanliness
Don Laughlin's Riverside Resort & Casino offers a mixed experience when it comes to cleanliness. Many guests have praised the hotel for its clean and comfortable rooms. Several reviews highlight remodeled rooms that are fresh, clean and well-maintained. The general cleanliness of the entire facility, including well-kept washrooms and communal areas, also receives positive feedback. Some visitors found the resort to be extremely clean and took note of the exceptional housekeeping service.
However, there are numerous reports of cleanliness issues that should be addressed. Common complaints include dirty windows, dusty rooms and significant problems with cigarette smoke throughout the building. Some rooms were described as not cleaned properly upon arrival with hair and dust in the corners of bathrooms and bedrooms and occasional sightings of insects like crickets and beetles.
Guests also pointed out specific problems such as stains on sheets, dirty bathrooms and flooring that appeared worn out. The pool area and some communal spaces have been noted as needing more thorough cleaning. Moreover, some visitors were disturbed by an overall smell of smoke in the rooms and hallways, which detracted from their stay.
In summary, while many guests appreciated the clean and updated accommodations at Don Laughlin's Riverside Resort & Casino, the establishment still faces notable issues with cleanliness and maintenance, particularly regarding its handling of smoke odor and ensuring consistent room hygiene.
Staff
Visitors to Don Laughlin's Riverside Resort & Casino often commend the friendliness and helpfulness of the staff. Numerous reviews highlight the exceptional service provided by various team members, from the front desk to housekeeping and the valet service. Guests frequently mention being welcomed warmly and assisted promptly, particularly during check-in, where the process is often described as quick and efficient.
The bellhops and valet drivers receive frequent praise for their attentiveness and helpful nature. Many interactions with the staff are noted to be positive with staff going above and beyond to ensure a pleasant stay. Specific praise often goes to the courteous and friendly demeanor of the team, contributing to an enjoyable atmosphere.
However, there are occasional mentions of less satisfactory experiences with some describing instances of rudeness or unhelpfulness from certain staff members. These negative comments, though less frequent, suggest inconsistencies in the quality of customer service.
Overall, the staff at Don Laughlin's Riverside Resort & Casino are generally seen as a highlight of the guest experience with their friendly, helpful and courteous nature leaving a lasting positive impression on numerous visitors.
Wi-Fi
Guests at Don Laughlin's Riverside Resort & Casino repeatedly mention issues with the Wi-Fi service. Many found the connection in the rooms to be poor, slow or unusably intermittent, making it difficult to complete important tasks without moving to the casino area. Limits on device connections, typically restricted to two devices, heightened the inconvenience. While some appreciated the availability of free Wi-Fi, the overall sentiment was one of frustration due to the unreliable and dysfunctional service. Despite the hotel excelling in other areas, Wi-Fi functionality remains a notable drawback for guests.
Pool
Don Laughlin's Riverside Resort & Casino offers a varied pool experience with distinct areas catering to both adults and families. The resort features two main pools: one exclusively for adults and another designated for families with children. The adult pool often garners positive remarks, praised for its serene atmosphere and being a perfect spot for relaxation. It's also noted as being slightly heated, adding to the comfort. The adult pool area is frequently described as nice, beautiful and amazing, though some reviews mention that its bar is sometimes closed and music can be disturbing.
The family pool, while popular among kids and described by some as the best, has mixed reviews regarding its condition, occasionally being cited as dirty or smelling unpleasant. It has also been reported as noisy due to the presence of children. Despite these issues, the excitement and joy it brings to kids can't be denied.
Some logistical issues, such as pool opening times and maintenance closures, can sometimes disrupt guests' plans with both pools often reported as not opening until late morning or being closed for various reasons. These closures have been a significant point of frustration for many guests.
Overall, the pool areas provide enjoyable amenities when open and well-maintained with features like a heated pool, relaxing atmosphere and an adults-only section that enhance the overall experience. However, improvements in cleanliness, maintenance schedules and noise management could elevate guest satisfaction further.
Parking
Visitors to Don Laughlin's Riverside Resort & Casino generally find the parking situation quite favorable, as it boasts a large parking lot with ample spaces. Many appreciated the convenience of free parking and found the parking experience to be without any major problems. However, some reviews noted that certain parking spots were tight and that the overall parking setup could sometimes be confusing with additional suggestions to improve clarity on where to park.
While there is more than adequate parking available, some guests experienced having to park far away due to the large casino and its popularity. There were also mentions of limited disabled parking and a lack of covered parking options, although valet suggestions were provided by staff. Despite these minor inconveniences, the overall consensus describes the parking at Don Laughlin's Riverside Resort & Casino as generally sufficient and convenient, particularly appreciating its large capacity and the added benefit of free parking.
Family
Don Laughlin's Riverside Resort & Casino emerges as a top pick for family vacations, offering a family-friendly atmosphere with a myriad of activities for kids. Families can indulge in a variety of fun options, including bowling, an arcade, laser tag and a movie theater, ensuring children are always entertained. The property boasts kid-friendly areas and amenities, including a family pool, although it can be crowded at times.
Parents appreciate the family-oriented environment and the convenience of having all kid-friendly activities under one roof. The resort's adjacent room options cater well to family needs, fulfilling requests for rooms close together. Children particularly enjoy activities like bowling and exploring the arcade with many different things to do for all age groups.
While some guests noted issues with room cleanliness and minor maintenance problems, the resort stands out for its accommodating and friendly staff. The recreational areas and kid-focused entertainment options, such as the bowling alley and pool, left many families satisfied and eager for a return visit. Despite a few drawbacks, like a small and sometimes overcrowded family pool, Riverside Resort provides a family-centric escape with plenty to keep both kids and adults entertained.
3 Star
Don Laughlin's Riverside Resort & Casino offers a reasonable price and consistent amenities for a three-star hotel. Guests have noted that while the property is older and the facilities are somewhat dated, many rooms have been updated or remodeled. The resort provides everything one might need for a comfortable stay with clean and adequately appointed rooms. Despite its age, the resort is maintained well and the staff is frequently commended for their friendliness and helpfulness.
Despite some criticisms regarding the dated appearance and limited kid-friendly amenities, the resort does offer activities that families can enjoy, although the family pool can get overcrowded. The river view rooms with two queen beds are available at reasonable mid-week rates, making it a good value for the price. Overall, the Riverside Resort is described as a solid three-star option, ideal for budget-conscious travelers seeking a clean and comfortable stay with essential amenities.
Business
Don Laughlin's Riverside Resort & Casino offers a positive experience for business travelers. The conference and meeting rooms are described as comfortable and business-friendly, making them suitable for professional gatherings. The executive king rooms provide a modern and comfortable stay, contributing to a productive business trip.
The hotel's location is frequently praised as convenient and perfect for business needs with easy access to WiFi facilitating work on the go. Free valet parking is highlighted as a significant perk, adding convenience for guests. The valet parking staff receive positive feedback for being accommodating, further enhancing the overall experience.
While the front desk has a reputation for adaptability, there were occasional mentions of it being understaffed during peak times. Despite this, the general business atmosphere at the resort is well-regarded, supporting a conducive environment for business activities.
Accessible
Don Laughlin's Riverside Resort & Casino offers facilities that cater to guests with disabilities with several reviews noting accessible rooms that meet ADA standards. Parking for disabled individuals is provided and the resort itself is generally accessible, facilitating easy movement within various areas of the hotel. Some reviews did highlight challenges, such as small accessible rooms and difficulties navigating between pools and dining areas. Additionally, the hallways were noted to have cleanliness issues and unpleasant odors, which could impact the overall experience. Although the resort provides accessible accommodations, there are areas that could benefit from improvements.
Casino
Don Laughlin's Riverside Resort & Casino offers a blend of classic charm and modern entertainment with a wide array of options for gamblers. The casino, known for its extensive gaming areas and friendly staff, ensures that visitors have plenty to do. Within the establishment, guests will find a variety of slot machines and poker options, as well as a lively and vibrant atmosphere.
Many visitors appreciated the clean machines and the diverse gaming experiences available, including a Keno lounge and a video poker bar. Additionally, the older yet well-maintained property boasts numerous restaurants and entertainment avenues, such as bowling and adult pools, catering to a wide range of preferences.
However, the casino has been noted for its pervasive smokiness with smoking allowed in several areas, which detracts from the experience for non-smokers. There are non-smoking sections, but they could be better enforced to provide a more comfortable environment for all guests. The outdated machines and tight slots were also commonly mentioned, indicating that some of the gaming equipment could use an update to enhance the overall experience.
Despite these drawbacks, the poker room, high-limit gambling area and the overall entertainment and food offerings ensure that visitors can have an engaging stay. Although it's an older property, the casino's large size and riverfront location make it a notable destination in the area. For those who don't mind a smoky environment and enjoy a classic casino vibe, Don Laughlin's Riverside Resort & Casino delivers a multifaceted getaway with plenty of gaming and leisure options.
Outdoor Pool
Don Laughlin's Riverside Resort & Casino boasts an array of outdoor pools that receive largely positive feedback from guests. The heated outdoor swimming pool is repeatedly praised with many describing it as very nice and great. The pool area is well-received for its amenities, including a pool bar that offers an appealing overlook. Both kids and adults find enjoyment, as indicated by comments that mention fun for the children and a designated adults-only pool area.
Although there are mentions of cleanliness issues, such as the adult pool being dirty and the deck area needing sweeping, these do not dominate the feedback. The facility's organization with separate areas for family and adults, is appreciated for providing a relaxing environment tailored to different guests.
The family pool has room for improvement and there are some mentions of it being closed or in need of work. However, the overall sentiment towards the pool facilities is positive, affirming the pools as a high point of the resort experience.
FAQ
Yes, Don Laughlin's Riverside Resort & Casino has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Don Laughlin's Riverside Resort & Casino.
No, Don Laughlin's Riverside Resort & Casino doesn't allow dogs.
Yes, parking facilities are available at Don Laughlin's Riverside Resort & Casino.
Yes, Don Laughlin's Riverside Resort & Casino has a gym.
