Laval, 9 Rue Charles Toutain48.080627,-0.79748(Show on Map)
8.2
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 10 Aug - Tue, 11 Aug10 Aug - 11 Aug
1 Room2 Guests
Info
Summary of reviews
Hotel Inn Design Laval offers a convenient and generally enjoyable experience for travelers. Its location near major roads, essential amenities and entertainment venues is particularly appreciated, making it a practical choice for short stays and road trip stopovers. The tranquil, green commercial area also provides a peaceful setting for guests.
Guests often commend the good value and quality of the breakfast, highlighting its variety, freshness and the friendly service. However, there are occasional issues with replenishing items and table clearance. Dinner services receive mixed feedback; while the food quality is positively noted, the frequent closure of the restaurant, especially on weekends and holidays, is a downside.
The hotel rooms are praised for their comfort with many guests appreciating the comfortable beds and quiet environment. Cleanliness is generally adequate, though some guests report inconsistencies with housekeeping, such as dusty floors and stained carpets. An update in room decor and maintenance could enhance the overall guest experience.
The staff at Hotel Inn Design Laval receive high praise for their professionalism, friendliness and attentiveness. Staff members often go the extra mile to ensure guest satisfaction, contributing significantly to the overall positive experiences reported.
WiFi connectivity is inconsistent with several guests experiencing signal issues, particularly in the rooms. Parking, on the other hand, is ample and convenient, although better organization and security could be improved.
In summary, Hotel Inn Design Laval offers a convenient, comfortable stay with a friendly atmosphere, though there are areas for improvement in room maintenance, WiFi reliability and dining availability.
Categories
Parking
Hotel provides on-site parking. Guests find it easy to park and access the hotel.
Cheap
This hotel provides budget-friendly accommodation in Laval. It offers comfortable rooms and essential amenities.
Accessible
This hotel provides extensive accessibility features such as 2 accessible rooms, adapted bathrooms, handicapped parking, access ramps, and services for deaf and hard of hearing individuals.
3 Star
Hotel Inn Design Laval is a 3-star hotel in Laval. It offers comfortable rooms and is known for providing good value for money.
Free Wi-Fi
Family
Dog Friendly
Business
Gym
Small
Room Types
Double RoomRooms are 14 square metres.
Twin RoomRooms are 14 square metres.
Family RoomThe family room features a dressing room, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The family room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 3 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Hôtel Inn Design Laval boasts a superb location, making it highly convenient for travelers on the move. Its proximity to major roads, highways and the ring road ensures easy and quick access, perfect for road trip stopovers or those just passing through. Close to a variety of essential amenities, the hotel is within walking distance of a Carrefour shopping center, several eateries and a gas station, allowing guests to dine and shop without needing a car.
For entertainment-focused visitors, the hotel is ideally situated near the Mayenne space, making it an excellent choice for concert-goers. It also offers good access to the theater and downtown areas with relative ease on foot. Travelers will appreciate the large, accessible parking lot right in front of the rooms, which simplifies the experience of coming and going, especially when journeying to nearby destinations such as Roscoff.
Despite being on the outskirts of Laval and quite far from the city center, the hotel offers a tranquil environment in a relatively green commercial area. This peaceful setting is advantageous for those interested in exploring the beautiful local area on bike rides along the towpath. Although some guests found the location a bit hard to find and occasionally noisy due to the highway, the overall consensus is that the hotel’s geographic position provides good value for money, especially for short stays.
In summary, Hôtel Inn Design Laval is a well-located choice catering to a variety of needs, from convenient access to major roads and amenities to a quiet environment suitable for both brief stopovers and peaceful exploration of the surrounding areas.
Breakfast
Hotel Inn Design Laval offers a breakfast experience that has garnered a range of feedback from its guests. Many praised the breakfast for being good, hearty and varied, noting the quality and freshness of ingredients. The buffet is often mentioned as well-stocked and offering a generous selection of sweet and savory options, including pastries, fruits and fresh coffee, which add to a satisfying start to the day.
Guests appreciated the good service and friendly welcome accompanying the breakfast, describing it as both professional and warm. There’s a consensus that the breakfast provides good value for its price with many finding the spread ample and varied enough to cater to different tastes. The continental breakfast and buffet dinners also received positive mentions for their excellent quality and range of choices.
However, some guests noted that the breakfast options could be limited on certain days with occasional issues such as items running out, tables not being cleared promptly and instances where free coffee refills were not available. Despite these minor drawbacks, the overall sentiment leaned towards a positive breakfast experience, making it a recommendable aspect of staying at Hotel Inn Design Laval.
Dinner
Hotel Inn Design Laval offers a mixed experience when it comes to dining. Guests generally appreciate the meals, describing them as good value for money and plentiful with some specifically noting that the food is homemade and enjoyable. Breakfast also receives consistent praise for its quality.
However, there are numerous drawbacks regarding the availability of dinner services. Many reviews mention that the restaurant is often closed, particularly on weekends and holidays, leaving no on-site dining options. This absence of an in-house dining facility forces guests to explore nearby alternatives, which might not always be convenient.
When the restaurant is open, guests report a satisfying experience with a good choice of meals and good food quality. Despite some limitations, such as a limited sports meal, the overall dining at Hotel Inn Design Laval is positively viewed when available.
Rooms
Hotel Inn Design Laval presents a range of experiences when it comes to their rooms with comfort being a notable highlight. Guests frequently noted the comfortable beds and a general sense of tranquility and quiet in the rooms, which made for a restful stay. The rooms are often described as practical and functional, well-arranged and clean, catering well to guests staying for short periods or small families with spacious enough areas to accommodate a baby crib if needed.
Additionally, the hotel offers a variety of room types, including those with soothing bathtubs, which have been particularly appreciated. Clean sheets and towels are typically provided, although there have been occasional lapses in housekeeping standards. Undergoing consistent room cleaning could greatly enhance the overall guest experience.
The hotel’s aesthetic is a mix of old-fashioned decor and worn furnishings, indicating that a refurbishment could significantly uplift the ambiance. Guest reviews also reveal issues with room specifications and amenities, such as occasional miscommunications regarding bed types and a need for better maintenance of the fixtures and overall cleanliness.
Some rooms have large windows, although they can be a bit noisy due to their construction and the external surroundings. The external appearance and some elements within the rooms (like stained carpets and worn-out floors) suggest that the property is showing signs of wear. Nonetheless, the hotel's advertised pictures align with the actual room settings, maintaining a standard of simplicity and cleanliness.
Overall, while Hotel Inn Design Laval offers comfortable and quiet rooms with practical amenities for short-term stays, there is a clear opportunity for improvements in maintenance, thorough cleaning and room updates to enhance guest satisfaction.
Beds
The bed experience at Hôtel Inn Design Laval has received mixed feedback from guests. Many have highlighted the comfort of the beds and the bedding, often describing them as comfortable and very comfortable. Positive mentions include the bedding being impeccable and good, contributing to restful nights.
However, some guests found the beds too soft or uncomfortable with comments on small duvets and flat pillows detracting from their sleep quality. There were instances where a double bed comprised two twin mattresses or double bed linens were used for a single bed, which some guests found inconvenient. Rooms with comfortable and spacious layouts were appreciated, though a few noted issues like the bed being too close to the wall.
Overall, while the bedding and beds are often praised for their comfort at Hôtel Inn Design Laval, there are occasional discrepancies in guest experiences regarding bed size and mattress firmness.
Cleanliness
The cleanliness of 'Hôtel Inn Design Laval' has received mixed feedback from guests. On the positive side, many guests praised the hotel for being very clean overall with particular appreciation for clean sheets, towels and functional rooms. Several mentioned that the hotel generally corresponds to the clean and simple image presented online and found their rooms to be pleasant and welcoming. Some guests highlighted the cleanliness of specific facilities like the bath and kettle.
However, there are notable areas in need of improvement. Issues such as dusty rooms, dirty carpets and the presence of spiders were mentioned. Guests also noted that the floor and bathrooms often required more thorough cleaning with some finding dirt, dust, hair and spiderwebs in various locations. Incidents of a strong musty smell and poor housekeeping have been reported, underscoring the need for consistent and comprehensive cleaning routines. While many found the hotel clean and comfortable, it seems some rooms suffer from inconsistencies in cleanliness and upkeep.
Staff
At Hôtel Inn Design Laval, guest reviews consistently highlight the exceptional quality and friendliness of the staff. Travelers frequently express their appreciation for the warm and accommodating welcome, often mentioning staff members by name, such as Hiba, Nikol, Emma, Lucie and Sebastien, for their attentive and personalized service. The reception team is particularly praised for being responsive, professional and helpful. Guests note the staff's willingness to go above and beyond, such as finding solutions promptly and providing detailed guidance when needed.
Visitors also commend the staff's flexibility and attentiveness, especially in meal accommodations and overall interaction. The front desk staff, described as kind, knowledgeable and efficient, contribute significantly to the positive experiences of the guests. Warmth and smiles seem to be the norm, creating a pleasant atmosphere from check-in to check-out.
While a few reviews mention minor issues with breakfast service and menu options, these instances are outliers compared to the overwhelming positivity surrounding the staff's demeanor and service quality. The hotel's team is notably committed to ensuring a welcoming, comfortable and clean environment, making for a memorable and enjoyable stay for its guests.
Wi-Fi
The WiFi situation at Hôtel Inn Design Laval exhibits a noticeable divide in guest experiences. For some, the WiFi worked well enough to meet their needs during their stay, smoothly enabling connectivity. However, a significant number of guests encountered issues; they either dealt with intermittent connectivity, poor signal quality or were unable to establish a connection at all. Notably, while some could connect in communal areas like the reception, the signal often failed to reach the rooms. It's also mentioned that an on-site telephone antenna exists, though it doesn’t seem to alleviate the connectivity troubles. Despite the challenges with WiFi, the hotel's staff have been consistently praised for their pleasant and attentive service, even compensating to some extent for the lack of reliable internet access in the evening.
Parking
Hôtel Inn Design Laval provides several convenience factors for parking with many guests appreciating the ample parking spaces available close to the hotel, allowing easy and free access, which offers good value. Despite the presence of security concerns, such as the lack of guards or security cameras, the proximity of the parking location offers practical convenience. However, there are mixed feelings about the arrangement and signage with some guests noting that it could benefit from better organization and updated information. Despite these issues, the availability of free parking remains a highlighted advantage for many visitors.
Accessible
Hotel inn Design Laval offers some accessibility features for guests with disabilities, though experiences seem to vary. Many guests have noted the availability of small, accessible rooms that facilitate ease of movement. The hotel is also equipped with an accessible breakfast area, ensuring a straightforward self-service experience. However, some challenges have been reported, such as doorways being too narrow for wheelchair users and areas being bumpy and hard to navigate. While there are positives regarding accessibility, these inconsistencies may affect the overall ease of access for all guests.
FAQ
No, Hôtel Inn Design Laval doesn't have any pool.
No, a spa isn't available at Hôtel Inn Design Laval.
Yes, Hôtel Inn Design Laval welcomes dogs.
Yes, parking facilities are available at Hôtel Inn Design Laval.