City Express by Marriott Lazaro Cardenas
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Summary of reviewsCity Express by Marriott Lazaro Cardenas garners positive feedback for its strategic location, which offers convenient access to essential amenities, nearby attractions, and key transportation routes. Guests appreciate the hotel's proximity to local conveniences such as stores, restaurants, and the beach, making it suitable for both work and leisure. The hotel's breakfast is also favorably reviewed, with guests enjoying the tasty and balanced options, though some desire more variety. The breakfast area’s cleanliness and early serving times further enhance the dining experience.
The accommodation receives mixed reviews, with guests noting the comfort and cleanliness of rooms, but also highlighting areas needing improvement, such as maintenance and room size. Some guests report a persistent smell of humidity and issues with amenities, though staff responsiveness often helps mitigate these concerns. Generally, the rooms are considered adequate for short stays.
Cleanliness at the hotel is generally perceived positively, with guests acknowledging a clean environment and well-maintained pool. However, some guests have faced inconsistency in housekeeping standards, specifically in bathrooms and certain facilities. Staff service is highly praised for attentiveness and friendliness, contributing positively to guests’ overall experience. Despite occasional service lapses, the majority of interactions with staff are enjoyable.
The pool area is valued for its pleasant ambiance and cleanliness, despite some issues with maintenance periods and high chlorine levels. Guests appreciate the pool as a relaxing feature of their stay. The beds receive mixed reviews; while generally comfortable, pillows and mattress firmness are mentioned frequently as areas for improvement.
Overall, City Express by Marriott Lazaro Cardenas provides a convenient and mostly satisfactory experience, with key strengths in location, staff service, and breakfast offerings. Addressing areas such as room maintenance and bed comfort could further enhance guest satisfaction.
Categories
The accommodation receives mixed reviews, with guests noting the comfort and cleanliness of rooms, but also highlighting areas needing improvement, such as maintenance and room size. Some guests report a persistent smell of humidity and issues with amenities, though staff responsiveness often helps mitigate these concerns. Generally, the rooms are considered adequate for short stays.
Cleanliness at the hotel is generally perceived positively, with guests acknowledging a clean environment and well-maintained pool. However, some guests have faced inconsistency in housekeeping standards, specifically in bathrooms and certain facilities. Staff service is highly praised for attentiveness and friendliness, contributing positively to guests’ overall experience. Despite occasional service lapses, the majority of interactions with staff are enjoyable.
The pool area is valued for its pleasant ambiance and cleanliness, despite some issues with maintenance periods and high chlorine levels. Guests appreciate the pool as a relaxing feature of their stay. The beds receive mixed reviews; while generally comfortable, pillows and mattress firmness are mentioned frequently as areas for improvement.
Overall, City Express by Marriott Lazaro Cardenas provides a convenient and mostly satisfactory experience, with key strengths in location, staff service, and breakfast offerings. Addressing areas such as room maintenance and bed comfort could further enhance guest satisfaction.
Dog Friendly Hotel
This hotel is pet-friendly, welcoming one dog up to 15 kg per room. It offers practical amenities such as complimentary American breakfast, free high-speed WiFi, and transportation within a 10-kilometer radius, making it convenient for guests traveling with pets.
Business Hotel
As part of the Marriott's City Express brand, it likely offers essential business amenities, though specific details are not available in the provided text.
Hotel with Parking
This hotel offers free parking and is located near the city center and port. It includes free WiFi, a gym, and complimentary breakfast, making it suitable for guests with vehicles.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
City Express by Marriott Lázaro Cárdenas is praised for its strategic and convenient location, making it a popular choice among travelers. Situated near essential amenities like big stores, gas stations, and an Oxxo outlet, the hotel offers easy access to both local conveniences and major routes such as the highway connecting Guerrero to Michoacán. It stands centrally, providing accessibility to restaurants, shopping centers, and even the beach, ensuring guests have plenty of nearby options to explore and enjoy. Despite being slightly distant from the city center, this is balanced by the ease of access to major attractions and facilities.
The location is often highlighted alongside the hotel's cleanliness and friendly service, contributing to a positive stay experience. While some minor drawbacks such as internet issues and maintenance concerns are noted, these are overshadowed by the location's benefits. Guests find the site an excellent base for both work and leisure, especially given its proximity to key areas and workplaces. Overall, City Express by Marriott Lázaro Cárdenas is considered a well-located hotel, perfect for short stays, where guests can enjoy the convenience of services and amenities close by.
The breakfast at City Express by Marriott Lazaro Cardenas receives mostly positive feedback from guests, highlighting it as a commendable aspect of their stay. It is frequently described as delicious, very tasty, and quite good, with an emphasis on the healthy and balanced meal options available. There is appreciation for the breakfast variety and the early serving time is noted as a convenience for guests. Many find the breakfast to be of good quality, with some pleasantly surprised by the chef's seasoning. The cleanliness of the breakfast area is also praised, aligning well with the hotel's overall welcoming atmosphere. However, there are some critiques regarding limited variety, with suggestions for more diverse menu options. Despite this, the general sentiment remains positive, with several guests finding it an excellent and complete breakfast experience, appreciating the inclusion of breakfast with their stay.
Nestled in the vibrant locale of Lazaro Cardenas, City Express by Marriott presents a mixed bag of experiences when it comes to its accommodations. On the positive side, there are mentions of comfortable and clean rooms, providing a pleasant and quiet atmosphere for resting after a busy day exploring the city. Guests have appreciated the effective air conditioning, which works well to keep the rooms cool and comfortable.
However, the prevailing feedback highlights areas in need of improvement. The rooms appear to be on the smaller side, with some guests finding them too compact for comfort. Maintenance issues are frequently noted, with reports of old furniture, stained curtains, and noisy air conditioners disrupting the stay. A lingering smell of humidity seems to persist in several rooms, attributing to a sense of neglect and lack of proper upkeep.
Despite these challenges, the attentive service from the staff, especially the reception, is a redeeming feature, with personnel often praised for their courteousness and willingness to address room concerns promptly. While some guests have encountered issues such as non-functional amenities and poor cleanliness, others have found the rooms efficient for their executive needs. Overall, while City Express by Marriott Lazaro Cardenas offers a basic level of comfort and service, improvements in maintenance and renovation could enhance guest satisfaction significantly.
City Express by Marriott Lazaro Cardenas receives mixed feedback regarding its sleeping accommodations. Guests largely appreciate the comfort of the beds, noting that they are very comfortable and conducive to a restful night's sleep. However, the hotel's pillows have been a point of contention among visitors. Many reviewers describe the pillows as small and uncomfortable, likening them more to decorative cushions than the plush, inviting pillows typically expected in hotel settings.
The firmness of the mattresses is another recurring issue; several guests find them harder than they prefer, which detracts from the otherwise comfortable bed experience. Furthermore, the noise from the air conditioning units poses a disturbance for some, preventing a peaceful night's sleep. Additionally, there are occasional remarks about the beds being too small, which might not cater well to all guests.
Overall, while the beds themselves earn praise for their comfort, improvements in pillow quality and mattress firmness could enhance the sleep experience. Addressing these issues might make guests' stays more consistently pleasant, providing greater tranquility and relaxation.
City Express by Marriott Lazaro Cardenas presents a mixed picture in terms of cleanliness based on guest feedback. Many reviews highlight the hotel's cleanliness positively, with phrases like clean, pleasant, and well-located appearing frequently. Satisfied guests often mention a clean atmosphere in general, appreciating the basic yet comfortable accommodation along with good service, friendly staff, and a well-maintained pool.
However, some guests have encountered significant issues that suggest inconsistency in the hotel's cleaning standards. Concerns have been raised about specific areas such as bathrooms, which are often described as having unpleasant smells and poor ventilation. Reports of neglected facilities, unclean rooms, and untidy conditions, including unclean towels and air conditioning units, indicate that some guests have faced dissatisfaction with the housekeeping services.
Overall, while the hotel finds favor with visitors looking for a straightforward and conveniently located option, it appears to have occasional lapses in maintaining consistent cleanliness across all its offerings.
At the City Express by Marriott Lazaro Cardenas, guests frequently commend the hotel staff for their kindness and attentiveness. Many reviews highlight the staff's friendly and courteous nature, emphasizing the positive experiences during their stay. Guests often feel well-cared-for thanks to the pleasant attention provided by the staff. The hotel's service is praised for being very good, with specific mentions of staff members going out of their way to assist guests. The attentive and efficient personnel contribute significantly to the enjoyment of service and amenities, such as a varied and well-regarded breakfast.
However, some guests report inconsistencies in service, noting that the reception staff occasionally fall short in problem-solving and exhibit less helpful attitudes. There are mentions of a receptionist with poor demeanor and isolated incidents where service was not up to expectations. Despite these occasional drawbacks, the majority of the feedback remains positive, underscoring a generally friendly and dedicated team that enhances the overall stay experience at the hotel.
At City Express by Marriott Lazaro Cardenas, guests often express appreciation for the pool, highlighting its calm and pleasant ambiance. Many reviewers commend the pool's cleanliness, noting that both the pool and water are well-maintained and inviting. However, some have encountered issues with limited operating hours and periods when the pool was unavailable due to maintenance. A common concern among guests involves the pool's water quality, with several mentioning excessive chlorine levels that detract from the experience. Instances of the pool being in poor condition or needing more regular maintenance have also been noted. Despite these challenges, the pool area remains a valued amenity for many visitors, aligning with the other complimentary features like breakfast that enhance the overall guest experience.
Location Show Map
Location
The location is often highlighted alongside the hotel's cleanliness and friendly service, contributing to a positive stay experience. While some minor drawbacks such as internet issues and maintenance concerns are noted, these are overshadowed by the location's benefits. Guests find the site an excellent base for both work and leisure, especially given its proximity to key areas and workplaces. Overall, City Express by Marriott Lázaro Cárdenas is considered a well-located hotel, perfect for short stays, where guests can enjoy the convenience of services and amenities close by.
Breakfast
Rooms
However, the prevailing feedback highlights areas in need of improvement. The rooms appear to be on the smaller side, with some guests finding them too compact for comfort. Maintenance issues are frequently noted, with reports of old furniture, stained curtains, and noisy air conditioners disrupting the stay. A lingering smell of humidity seems to persist in several rooms, attributing to a sense of neglect and lack of proper upkeep.
Despite these challenges, the attentive service from the staff, especially the reception, is a redeeming feature, with personnel often praised for their courteousness and willingness to address room concerns promptly. While some guests have encountered issues such as non-functional amenities and poor cleanliness, others have found the rooms efficient for their executive needs. Overall, while City Express by Marriott Lazaro Cardenas offers a basic level of comfort and service, improvements in maintenance and renovation could enhance guest satisfaction significantly.
Beds
The firmness of the mattresses is another recurring issue; several guests find them harder than they prefer, which detracts from the otherwise comfortable bed experience. Furthermore, the noise from the air conditioning units poses a disturbance for some, preventing a peaceful night's sleep. Additionally, there are occasional remarks about the beds being too small, which might not cater well to all guests.
Overall, while the beds themselves earn praise for their comfort, improvements in pillow quality and mattress firmness could enhance the sleep experience. Addressing these issues might make guests' stays more consistently pleasant, providing greater tranquility and relaxation.
Cleanliness
However, some guests have encountered significant issues that suggest inconsistency in the hotel's cleaning standards. Concerns have been raised about specific areas such as bathrooms, which are often described as having unpleasant smells and poor ventilation. Reports of neglected facilities, unclean rooms, and untidy conditions, including unclean towels and air conditioning units, indicate that some guests have faced dissatisfaction with the housekeeping services.
Overall, while the hotel finds favor with visitors looking for a straightforward and conveniently located option, it appears to have occasional lapses in maintaining consistent cleanliness across all its offerings.
Staff
However, some guests report inconsistencies in service, noting that the reception staff occasionally fall short in problem-solving and exhibit less helpful attitudes. There are mentions of a receptionist with poor demeanor and isolated incidents where service was not up to expectations. Despite these occasional drawbacks, the majority of the feedback remains positive, underscoring a generally friendly and dedicated team that enhances the overall stay experience at the hotel.
Pool
Yes, City Express by Marriott Lazaro Cardenas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at City Express by Marriott Lazaro Cardenas.
Yes, City Express by Marriott Lazaro Cardenas welcomes dogs.
Yes, parking facilities are available at City Express by Marriott Lazaro Cardenas.
Yes, City Express by Marriott Lazaro Cardenas has a gym.
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