Deltour Hotel Le Puy En Velay
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Summary of reviewsThe Deltour Hotel Le Puy En Velay provides a pleasant stay that meets the needs of various types of travelers. Its strategic location in a quiet industrial area just a short drive from the historic center of Le Puy-en-Velay makes it ideal for business trips, overnight stays and exploring the surroundings. The hotel's peaceful environment is supported by well-soundproofed rooms and its proximity to main roads and commercial activities adds convenience for guests.
The breakfast service at the hotel is a highlight, offering a hearty, varied selection of high-quality, regional products, including fresh juices organic options and ample gluten-free choices. Though the breakfast room is small, the attentive staff ensure a well-stocked and replenished experience.
Dinner experiences, however, are mixed. While the presence of an on-site dining option adds convenience, the quality of the meals can vary and some guests find the fixed menu limiting. Pre-booking requirements and a lack of communication about them can also cause inconvenience.
The hotel's rooms are spacious, clean and equipped with modern amenities such as large TV screens, air conditioning and small fridges. Beds are generally comfortable, although some guests have reported issues like firmness or minor defects. Bathrooms are well-appointed and contribute to a pleasant stay.
Cleanliness receives mixed feedback. While many guests praise the cleanliness of rooms and common areas, others highlight issues such as dust and unclean floors. Despite this, the friendly and professional staff are often commended for their attentiveness and readiness to resolve issues.
WiFi service at the hotel is a point of contention with some guests finding it accessible and free, but many reporting intermittent connections and slow speeds.
Free, secure parking is a significant advantage, appreciated by many guests. The hotel even offers electric vehicle charging stations, adding to its appeal for eco-conscious travelers.
For families, the Deltour Hotel is accommodating, providing spacious rooms with configurations suitable for parents and children and attentive staff to meet specific needs.
Overall, Deltour Hotel Le Puy En Velay delivers a comfortable and convenient stay, living up to its three-star rating and sometimes exceeding expectations with features like a generous breakfast and thoughtful amenities. Despite some areas needing improvement, it remains a commendable choice for travelers seeking reliable accommodation in Le Puy-en-Velay.
Categories
The breakfast service at the hotel is a highlight, offering a hearty, varied selection of high-quality, regional products, including fresh juices organic options and ample gluten-free choices. Though the breakfast room is small, the attentive staff ensure a well-stocked and replenished experience.
Dinner experiences, however, are mixed. While the presence of an on-site dining option adds convenience, the quality of the meals can vary and some guests find the fixed menu limiting. Pre-booking requirements and a lack of communication about them can also cause inconvenience.
The hotel's rooms are spacious, clean and equipped with modern amenities such as large TV screens, air conditioning and small fridges. Beds are generally comfortable, although some guests have reported issues like firmness or minor defects. Bathrooms are well-appointed and contribute to a pleasant stay.
Cleanliness receives mixed feedback. While many guests praise the cleanliness of rooms and common areas, others highlight issues such as dust and unclean floors. Despite this, the friendly and professional staff are often commended for their attentiveness and readiness to resolve issues.
WiFi service at the hotel is a point of contention with some guests finding it accessible and free, but many reporting intermittent connections and slow speeds.
Free, secure parking is a significant advantage, appreciated by many guests. The hotel even offers electric vehicle charging stations, adding to its appeal for eco-conscious travelers.
For families, the Deltour Hotel is accommodating, providing spacious rooms with configurations suitable for parents and children and attentive staff to meet specific needs.
Overall, Deltour Hotel Le Puy En Velay delivers a comfortable and convenient stay, living up to its three-star rating and sometimes exceeding expectations with features like a generous breakfast and thoughtful amenities. Despite some areas needing improvement, it remains a commendable choice for travelers seeking reliable accommodation in Le Puy-en-Velay.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door)
Triple rooms
Please suggest which room type a family with one child should choose and where the child will sleep:
Triple room and the child sleeps on the extra bed
Show more...Triple room and the child sleeps on the extra bed
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Tennis Courts
3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Guest Reviews
The Deltour Hotel Le Puy En Velay is strategically situated to suit various travel needs, positioned in a quiet industrial area just a short drive from the historic center of Le Puy-en-Velay. This location ensures an accessible and calm environment, making it ideal for professional business trips, overnight stays and exploring the surrounding area. The proximity to the Puy en Velay circuit and a well-maintained greenway offers guests a convenient walking route into the city.
Surrounded by commercial activities and shops, the hotel provides easy access to necessary amenities. The establishment is praised for being quiet despite its placement in a commercial and industrial zone, ensuring a restful experience for visitors. The well-soundproofed rooms contribute further to this serene atmosphere.
While not directly in the city center, the hotel's strategic location just off the main roads and highways makes it easy to reach by car with ample parking available. Though it may require a short drive or a taxi ride for some guests to reach the heart of Le Puy-en-Velay, the overall convenience and tranquility of the hotel’s surroundings make it a favorable choice for many.
In summary, while the Deltour Hotel may not be within immediate walking distance to all central attractions, its peaceful environment, proximity to essential services and easy access to main routes make it a practical and appealing option for various types of travelers visiting Le Puy en Velay.
The breakfast at Deltour Hotel Le Puy En Velay consistently delights guests with its high quality and local flair. Described as exceptional, hearty and varied, the breakfast features a wide selection of regional products, including cheeses and cold cuts. Freshly squeezed orange juice and organic options enhance the experience, while gluten-free choices are also available. Many reviews highlight the generous portion sizes and the extensive variety of both sweet and savory options. Notably, the breakfast room is sometimes mentioned as small, but the attentive staff ensure that all offerings are well-stocked and replenished. Despite a few critiques about price and occasional issues with pastries, the overall consensus is one of satisfaction with many guests praising the unique local flavors and the bountiful, well-prepared spread.
The dinner experience at Deltour Hotel Le Puy En Velay receives mixed reviews from guests. On the positive side, the hotel offers the convenience of an on-site dining option through a caterer, which is a relief for those arriving late or after a long journey. The meals are often described as hearty, well-presented and produced with quality products, sometimes featuring local ingredients. Guests appreciate the helpful service from staff and enjoy the pleasant setting that includes a terrace and garden for dining.
However, there are several areas for improvement. The fixed menu options are limited and may lack variety. Some guest experiences indicate that the food quality can significantly vary with instances of meals being average at best or even inedible. Preheated and microwaved dishes have also faced criticism for not being warm enough. Moreover, the need to book dinner in advance and the lack of clear communication about this requirement has caused inconvenience for some guests. Disappointment extends to the absence of a proper restaurant atmosphere as the dining area sometimes felt more like a cafeteria.
Ultimately, while the convenience of having an evening meal on-site is a strong point, guests have had mixed experiences regarding the food quality and variety. For those exploring local dining alternatives, the area around the hotel offers limited options, adding to the reliance on the hotel's catering service.
Nestled in a quiet and well-located part of Le Puy En Velay, Deltour Hotel demonstrates a commendable effort in delivering comfort and convenience to its guests. The rooms are frequently described as spacious and clean, boasting modern amenities like large TV screens, air conditioning and small fridges. Many guests appreciate the comfort of the bedding, the quiet environment and the functional room layouts, including the thoughtful addition of kettles for tea and coffee.
The bathrooms, equally large and well-equipped, feature amenities such as magnifying mirrors and spacious showers, contributing to a pleasant stay. Guests often highlight the tranquility of the rooms, noting their effective soundproofing and overall comfort. The quality of cleanliness stands out with rooms and common areas being meticulously maintained.
While the décor in some rooms appears a bit outdated to a few visitors, the overall consensus points toward well-appointed and recently renovated spaces. The rooms accommodate guests’ needs well, whether it's for a short stay or a more extended visit with facilities that meet higher-category standards.
The hotel's charm is amplified by its friendly staff and the well-rounded amenities, including secure private parking. Breakfast offerings are generous and varied, adding to the overall good value for the stay. Despite occasional minor issues with room locks or specific cleanliness lapses, the hotel's spacious, clean and comfortable rooms make it a commendable choice for travelers visiting Le Puy En Velay.
Nestled in the charming settings of Le Puy En Velay, the Deltour Hotel offers guests a mostly pleasant sleeping experience. The reviews consistently highlight the comfort of the bedding, which is praised for providing a good night's sleep. Visitors appreciate the high-quality mattresses and the variety of pillow options that contribute to overall comfort. The rooms, described as spacious and practical, add to the cozy atmosphere, ensuring a relaxing stay.
However, it's worth noting that while most guests find the beds comfortable, a few have mentioned minor issues. Some beds were reported to be too firm or had defects like a hollow in the middle. Additionally, there were occasional remarks about beds sliding on the floor and some inconsistencies in linen quality, such as torn sheets or stains.
Despite these minor drawbacks, the general sentiment leans towards a positive experience with the hotel's bedding and sleep quality. The combination of comfortable mattresses, spacious beds and clean rooms makes Deltour Hotel a favorable choice for many travelers looking for a restful stay in Le Puy En Velay.
The Deltour Hotel Le Puy En Velay generally receives mixed feedback regarding its cleanliness. Some reviews highlight that the rooms and bathrooms are clean, comfortable and well-equipped with several guests mentioning "very clean" rooms and "impeccable cleanliness." The hotel's common areas and overall environment are described as clean with guests appreciating the pleasant and organized ambiance.
However, a significant number of reviews point out various cleanliness issues. Common complaints include dust, cobwebs and unclean floors, as well as specific problems like mold in the bathroom, dirty toilets and stains on the sheets and towels. Some guests also noted that the cleaning was not thorough enough with dust and hair remaining in corners and under beds. Issues such as dirty ventilation grilles, stale tobacco smells and poorly maintained shower areas were also mentioned.
Although the hotel’s staff is frequently praised for being friendly, smiling and quick to resolve issues, the mixed reviews suggest that improvements in housekeeping and maintenance could enhance the guest experience.
Staying at Deltour Hotel Le Puy En Velay promises a warm and friendly experience, especially due to the remarkable hotel staff. Guests consistently highlight the courteous and attentive nature of the staff, often mentioning their helpfulness and professionalism. Visitors are greeted warmly and find the hotel personnel approachable and ready to assist with local advice and tips, enhancing their stay. The welcoming atmosphere is underscored by the staff's continuous efforts to ensure a pleasant experience—from top-quality service to a friendly demeanor that makes guests feel at home. While occasional reviews note a need for additional training for some members, the overall sentiment is overwhelmingly positive, emphasizing the team's dedication to customer service and hospitality. The personalized and competent welcome leaves a lasting impression, demonstrating the hotel's commitment to creating a delightful guest experience.
During a stay at Deltour Hotel Le Puy En Velay, guests have reported mixed experiences with the hotel's WiFi service. On the positive side, some have found the WiFi easily accessible, free and noted that it worked properly on occasions. The availability of a well-placed cafe for internet access was also appreciated, particularly for business needs. However, many guests have encountered significant issues with the WiFi. Reports frequently mention intermittent connections, slow speeds and the WiFi cutting out regularly. Problems ranged from no connection at all to inefficient performance, even when a router was nearby. Additionally, issues such as the need for a WiFi access code, which was not always provided readily, have been highlighted. Overall, while the hotel does offer WiFi services, improvements and more consistent connectivity are necessary to meet the needs of its guests adequately.
Deltour Hotel Le Puy En Velay offers a highly appreciated parking facility that receives consistent positive feedback from guests. The hotel provides free, secure and ample parking, which many find to be a significant advantage. The convenience of private, locked parking areas, including secure spaces for motorcycles, adds to the hotel's appeal. Guests also value the ease and accessibility of parking, especially during nighttime with features like a code gate and a well-defined courtyard.
However, a few reviews mention that the parking can be somewhat cramped and not always well-designed, particularly for larger vehicles. Despite these minor inconveniences, the hotel's parking is generally seen as a major asset with sufficient spaces and even complimentary electric charging stations. The combination of free, secure and nearby parking contributes positively to the overall guest experience at Deltour Hotel.
The Deltour Hotel Le Puy En Velay offers excellent electric vehicle (EV) charging facilities, including two free charging stations that are available for guests. The presence of these charging stations is highlighted positively, making it convenient for those traveling with electric cars. Guests appreciate the provision of EV charging as a significant advantage, contributing to the overall positive experience at the hotel. These well-laid-out facilities support multiple EVs, ensuring guests have access to necessary charging during their stay.
Deltour Hotel Le Puy En Velay offers a family-friendly ambiance, making it an excellent choice for guests traveling with children. The rooms are spacious and can be customized to suit the needs of families, including the addition of a baby cot at no extra charge. With options such as tandem rooms, adjoining and connecting rooms, the hotel ensures that families can stay together comfortably. The staff is attentive and responsive, accommodating requests for adjacent rooms to enhance the family experience. Guests appreciate the calming atmosphere and panoramic views, which contribute to the overall cozy and friendly environment. Despite being a three-star establishment, the service meets high expectations, embodying a family-run charm that makes for a pleasant stay.
Deltour Hotel Le Puy En Velay consistently meets expectations for a three-star establishment, offering great value for money. Guests commonly highlight the helpfulness and politeness of the staff, contributing positively to their overall experience. The hotel and rooms are frequently praised for their cleanliness and comfort, ensuring a pleasant stay.
The breakfasts are particularly commended for their variety and generosity, often described as very good or excellent, rivaling those found in higher-starred establishments. The availability of free on-site parking and spacious rooms enhance the convenience and comfort for guests.
While the hotel is rated as three stars, some reviews suggest that certain amenities and facilities, such as room features and breakfast quality, could be considered worthy of a higher category. Small touches, like eco-labeled cleaning products and the inclusion of a small refrigerator in rooms, add to the positive aspects noted by guests.
Overall, Deltour Hotel Le Puy En Velay delivers a satisfactory experience with good value for money, making it a commendable choice for travelers seeking reliable three-star accommodation. However, it is important to note that some reviews pointed out that the official star rating listed may be inconsistently represented in booking websites.
Deltour Hotel Le Puy En Velay is well-suited for business travelers, offering practical and professional amenities such as meeting rooms and a business center. The hotel is well located, making it a convenient choice for those on professional trips. Guests find it appropriate for overnight business stays and recognize it as a great business stopover that provides good value for money. While the Wi-Fi connection can be inconsistent and the décor might need some updates, the overall service remains very professional, catering effectively to the needs of business guests.
Deltour Hotel Le Puy En Velay has consistently received positive remarks for its accessibility features, making it an excellent choice for guests with disabilities. The hotel is noted for being easily accessible, whether you're arriving by highway, train or on foot. The well-maintained pedestrian path that connects the hotel to the nearby train station and city center is particularly appreciated.
Guests have highlighted the hotel's suitability for those with reduced mobility, mentioning good rooms specifically designed for accessibility and wheelchair-friendly infrastructure throughout the premises. The presence of an elevator adds to the convenience.
Motorcyclists find the reception accommodating with secure parking under surveillance and suggestions for local circuits. Cyclists also commend the easy access provided by the greenway. Even during quarantine measures, the hotel remains accessible and convenient. The close proximity to the city center and main roads adds to its appeal, making it a practical base for both business and leisure travelers.
Cleanliness and accessibility are consistent themes in the reviews with special mentions of the hotel's readiness to assist with information on local restaurants that cater to guests with disabilities.
The Deltour Hotel Le Puy En Velay has garnered positive remarks for its dog-friendly atmosphere and services. Guests frequently highlighted the welcoming nature of the hotel towards pets, emphasizing that dogs are not only accepted but also catered to. Attentive staff contribute to a warm and accommodating environment, making sure dogs feel comfortable during their stay. There are pet facilities available, which is a great convenience for travelers with furry companions.
A small green space on the premises is particularly appreciated, providing a pleasant outdoor area for pets to enjoy both in the evening and morning. The hotel’s dedication to being dog-friendly is evident and it stands out as a preferred choice for those traveling with pets. Though there were occasional mentions of too many dogs on-site, advice from the vet reassured pet owners.
Overall, the Deltour Hotel Le Puy En Velay is highly recommended for pet lovers seeking a comfortable and inclusive stay with their dogs.
Location Show Map
Location
Surrounded by commercial activities and shops, the hotel provides easy access to necessary amenities. The establishment is praised for being quiet despite its placement in a commercial and industrial zone, ensuring a restful experience for visitors. The well-soundproofed rooms contribute further to this serene atmosphere.
While not directly in the city center, the hotel's strategic location just off the main roads and highways makes it easy to reach by car with ample parking available. Though it may require a short drive or a taxi ride for some guests to reach the heart of Le Puy-en-Velay, the overall convenience and tranquility of the hotel’s surroundings make it a favorable choice for many.
In summary, while the Deltour Hotel may not be within immediate walking distance to all central attractions, its peaceful environment, proximity to essential services and easy access to main routes make it a practical and appealing option for various types of travelers visiting Le Puy en Velay.
Breakfast
Dinner
However, there are several areas for improvement. The fixed menu options are limited and may lack variety. Some guest experiences indicate that the food quality can significantly vary with instances of meals being average at best or even inedible. Preheated and microwaved dishes have also faced criticism for not being warm enough. Moreover, the need to book dinner in advance and the lack of clear communication about this requirement has caused inconvenience for some guests. Disappointment extends to the absence of a proper restaurant atmosphere as the dining area sometimes felt more like a cafeteria.
Ultimately, while the convenience of having an evening meal on-site is a strong point, guests have had mixed experiences regarding the food quality and variety. For those exploring local dining alternatives, the area around the hotel offers limited options, adding to the reliance on the hotel's catering service.
Rooms
The bathrooms, equally large and well-equipped, feature amenities such as magnifying mirrors and spacious showers, contributing to a pleasant stay. Guests often highlight the tranquility of the rooms, noting their effective soundproofing and overall comfort. The quality of cleanliness stands out with rooms and common areas being meticulously maintained.
While the décor in some rooms appears a bit outdated to a few visitors, the overall consensus points toward well-appointed and recently renovated spaces. The rooms accommodate guests’ needs well, whether it's for a short stay or a more extended visit with facilities that meet higher-category standards.
The hotel's charm is amplified by its friendly staff and the well-rounded amenities, including secure private parking. Breakfast offerings are generous and varied, adding to the overall good value for the stay. Despite occasional minor issues with room locks or specific cleanliness lapses, the hotel's spacious, clean and comfortable rooms make it a commendable choice for travelers visiting Le Puy En Velay.
Beds
However, it's worth noting that while most guests find the beds comfortable, a few have mentioned minor issues. Some beds were reported to be too firm or had defects like a hollow in the middle. Additionally, there were occasional remarks about beds sliding on the floor and some inconsistencies in linen quality, such as torn sheets or stains.
Despite these minor drawbacks, the general sentiment leans towards a positive experience with the hotel's bedding and sleep quality. The combination of comfortable mattresses, spacious beds and clean rooms makes Deltour Hotel a favorable choice for many travelers looking for a restful stay in Le Puy En Velay.
Cleanliness
However, a significant number of reviews point out various cleanliness issues. Common complaints include dust, cobwebs and unclean floors, as well as specific problems like mold in the bathroom, dirty toilets and stains on the sheets and towels. Some guests also noted that the cleaning was not thorough enough with dust and hair remaining in corners and under beds. Issues such as dirty ventilation grilles, stale tobacco smells and poorly maintained shower areas were also mentioned.
Although the hotel’s staff is frequently praised for being friendly, smiling and quick to resolve issues, the mixed reviews suggest that improvements in housekeeping and maintenance could enhance the guest experience.
Staff
Wi-Fi
Parking
However, a few reviews mention that the parking can be somewhat cramped and not always well-designed, particularly for larger vehicles. Despite these minor inconveniences, the hotel's parking is generally seen as a major asset with sufficient spaces and even complimentary electric charging stations. The combination of free, secure and nearby parking contributes positively to the overall guest experience at Deltour Hotel.
EV charging stations
Family
3 Star
The breakfasts are particularly commended for their variety and generosity, often described as very good or excellent, rivaling those found in higher-starred establishments. The availability of free on-site parking and spacious rooms enhance the convenience and comfort for guests.
While the hotel is rated as three stars, some reviews suggest that certain amenities and facilities, such as room features and breakfast quality, could be considered worthy of a higher category. Small touches, like eco-labeled cleaning products and the inclusion of a small refrigerator in rooms, add to the positive aspects noted by guests.
Overall, Deltour Hotel Le Puy En Velay delivers a satisfactory experience with good value for money, making it a commendable choice for travelers seeking reliable three-star accommodation. However, it is important to note that some reviews pointed out that the official star rating listed may be inconsistently represented in booking websites.
Business
Accessible
Guests have highlighted the hotel's suitability for those with reduced mobility, mentioning good rooms specifically designed for accessibility and wheelchair-friendly infrastructure throughout the premises. The presence of an elevator adds to the convenience.
Motorcyclists find the reception accommodating with secure parking under surveillance and suggestions for local circuits. Cyclists also commend the easy access provided by the greenway. Even during quarantine measures, the hotel remains accessible and convenient. The close proximity to the city center and main roads adds to its appeal, making it a practical base for both business and leisure travelers.
Cleanliness and accessibility are consistent themes in the reviews with special mentions of the hotel's readiness to assist with information on local restaurants that cater to guests with disabilities.
Dog Friendly
A small green space on the premises is particularly appreciated, providing a pleasant outdoor area for pets to enjoy both in the evening and morning. The hotel’s dedication to being dog-friendly is evident and it stands out as a preferred choice for those traveling with pets. Though there were occasional mentions of too many dogs on-site, advice from the vet reassured pet owners.
Overall, the Deltour Hotel Le Puy En Velay is highly recommended for pet lovers seeking a comfortable and inclusive stay with their dogs.
No, Deltour Hotel Le Puy En Velay doesn't have any pool.
No, a spa isn't available at Deltour Hotel Le Puy En Velay.
Yes, Deltour Hotel Le Puy En Velay welcomes dogs.
Yes, parking facilities are available at Deltour Hotel Le Puy En Velay.
No, Deltour Hotel Le Puy En Velay doesn't have a gym.
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