Appartamenti tra Lago e Montagna CASA IDEALE LECCO
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Summary of reviewsAppartamenti tra Lago e Montagna CASA IDEALE LECCO offers a mixed experience with its location, rooms, cleanliness, staff, free Wi-Fi and beds, though there are various notable strengths to consider.
The location is praised for its strategic spot, providing easy access to shops, public transport and free parking, all within a relatively quiet and scenic neighborhood. The surrounding mountains and good bus connections enhance its appeal for car-owners intent on exploring Lake Como and nearby areas. However, the hotel’s position on a steep slope and distance from the city center pose challenges, particularly for foot travelers.
The rooms are widely appreciated for their spacious, modern design and well-appointed amenities, catering effectively to both short and long-term stays. Fully equipped kitchens, washing machines, tidy linens and comfortable beds contribute to a satisfying accommodation experience. Automating the check-in process has been beneficial for many guests, offering a seamless and independent stay. However, occasional lapses in cleanliness, appliance maintenance and heating, along with minor issues in the check-in process, have been flagged by some visitors.
Cleanliness presents a more complex picture with some guests finding their apartments to be clean and well-maintained, while a significant number describe issues with dirty floors, linens and bathrooms. Instances of unpleasant odors, mold and neglected furniture indicate inconsistent cleaning standards that could benefit from substantial improvements.
The staff receives mixed reviews as well. Positive interactions, particularly with the kind and welcoming cleaning staff and efficient check-in processes are often highlighted. However, many guests report problems with communication and availability, citing unresponsive hosts, language barriers and occasional rude behavior. Assistance from the Milan office and the overall autonomy of the online check-in process are appreciated, yet enhancing staff responsiveness and customer service remains crucial.
The free Wi-Fi is a consistent pain point with most guests experiencing weak or nonexistent signals, impacting both leisure and essential functions such as opening the entrance gate through an app. Despite being advertised, the Wi-Fi is practically unusable, frustrating many visitors.
Finally, beds in the hotel elicited mixed reactions. Some guests found the beds comfortable with clean linens, but frequent complaints about uncomfortable, noisy beds, thin and stained mattresses and inadequate bedding supplies suggest room for improvement. Sofa beds, in particular, were often criticized for comfort and cleanliness issues.
Overall, Appartamenti tra Lago e Montagna CASA IDEALE LECCO holds potential with its spacious and modern accommodations and convenient location, though it must address cleanliness, Wi-Fi and customer service issues to enhance the guest experience comprehensively.
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Apparthotel CASA IDEALE LECCO is a popular choice among guests looking for hotels with parking in Lecco.
While reviews are mixed, this apparthotel is frequently listed with lower average prices compared to other properties, positioning it as a potentially affordable option, particularly for travelers seeking apartment-style accommodation.
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About Appartamenti tra Lago e Montagna CASA IDEALE LECCO
License: 097042-CIM-00077, 097042-CIM-00078, 097042-CIM-00080, 097042-CIM-00092, 097042-cim-00076, 097042-cim-00079, 097042-cim-00080, 097042-cim-00081, 097042-cim-00082, 097042-cim-00083, 097042-cim-00084, 097042-cim-00085, 097042-cim-00086, 097042-cim-00087, 097042-cim-00088, 097042-cim-00089, 097042-cim-00090, 097042-cim-00091, 097042-cim-00093, 097042-cim-00094, 097042-cim-00095, IT097042B43U2I732E, IT097042B45BMBQ5D9, IT097042B48EGOKYRY, IT097042B4AMTQL2CN, IT097042B4CVCAQD2P, IT097042B4D555KA7X, IT097042B4G7RVNSAA, IT097042B4IP7Z9PQF, IT097042B4KMOW67VP, IT097042B4N2RMBVUT, IT097042B4QA22LQCU, IT097042B4S25N68TZ, IT097042B4SQJ58CHH, IT097042B4TLQ5AK77, IT097042B4UH7Z9SGK, IT097042B4VAYF67HA, IT097042B4XLD4LPKK, IT097042B4XLD4LPPK, IT097042B4XLD4LPPO, IT097042B4YDT8SJ7U
Guest Reviews
'Appartamenti tra Lago e Montagna CASA IDEALE LECCO' offers a mixed experience when it comes to its location. Many guests appreciate it for being in a strategic spot that provides easy access with a main shop very close by and public transport stops conveniently located nearby. The presence of free parking and a relatively quiet neighborhood are additional positive aspects highlighted by numerous visitors.
However, the hotel’s position on a steep slope and its distance from the city center and lakeside pose some challenges. Visitors often mention that the uphill walk can be quite exhaustive and inconvenient without a car. Moving around the city and getting to essential services like restaurants and supermarkets might require some effort, as they are typically a 20-minute walk away.
On a positive note, the surrounding mountains offer a serene and scenic environment. The good bus connections reduce the hassle of long walks, making it easier to reach downtown Lecco and other key locations. For those with a car, accessing Lake Como and surrounding areas becomes more manageable, making the location quite appealing for travelers looking to explore the region by vehicle.
In summary, while the location may have its drawbacks, particularly for those on foot, it compensates with tranquility, good connectivity and free parking, making it a viable option for travelers prioritizing these features.
Appartamenti tra Lago e Montagna CASA IDEALE LECCO receives consistent praise for its spacious, well-appointed apartments that cater to both short and long-term stays. Guests appreciate the large, multi-storey layouts, which provide plenty of space for comfort and the convenience of modern amenities such as fully equipped kitchens, washing machines and air conditioning. The units are described as tidy, clean and modern with comfortable beds and fresh linens, enhancing the overall accommodation experience.
The apartments' modern design, including two-story setups and large windows, are frequently highlighted, offering a bright and welcoming atmosphere. The furnishings are often noted as new and functional, meeting the guests' needs effectively. Automated check-in processes add to the convenience, making the stay more seamless and independent.
However, some reviews point out areas for improvement. Issues such as occasional cleanliness lapses, maintenance problems with appliances and inadequate heating have been mentioned. Additionally, a few guests encountered problems with the check-in process, indicating a need for clearer communication and more consistent preparation of the apartments.
Despite these issues, the positive aspects of the spacious accommodations, modern facilities and overall comfort make Appartamenti tra Lago e Montagna CASA IDEALE LECCO a popular choice for visitors to the area, whether for work or leisure.
Many guest reviews reveal mixed experiences with the beds at Appartamenti tra Lago e Montagna CASA IDEALE LECCO. On the positive side, several guests found the beds to be comfortable and appreciated the availability of clean towels and bed linen. Families might find the bed-making arrangements suitable as well and the main beds generally provided a comfortable sleep for some visitors.
However, there were notable and frequent complaints about the discomfort of the beds and mattresses. Guests highlighted issues such as uncomfortable and noisy beds, thin mattresses and pillows and stained or dirty mattresses. The sofa beds, in particular, received significant criticism for being extremely uncomfortable, broken and even stained. Some guests also mentioned that the beds were too small, creaky and poorly prepared with some having to sleep on the floor or in gaps between mattresses.
Additionally, there were mentions of inadequate bedding supplies, such as single-sized sheets for double beds, missing or dirty duvet covers and torn sheets. Overall, while some guests did find the beds satisfactory, many others experienced discomfort and issues that impacted their stay negatively.
Guests' reviews about the cleanliness of 'Appartamenti tra Lago e Montagna CASA IDEALE LECCO' present a mixed picture. On the positive side, several visitors mentioned that their apartments were clean with fresh and tidy linens, well-equipped and modern facilities and spacious rooms. Some guests even found the property to exceed their expectations in terms of cleanliness. Clean rooms and well-maintained spaces were occasionally highlighted, suggesting that not every stay was marred by poor hygiene.
However, the majority of reviews pointed out significant cleanliness issues. Frequently mentioned problems include dirty floors, bathrooms and linens with some guests finding hairs, dust and even bed bugs in their accommodations. Numerous reports of cigarette smells, mold, dust and inadequate cleaning tarnish the property’s overall image. Instances of used condoms, dirty dishware and stained or neglected furniture were also noted. These reviews portray a picture of inconsistent and often unsatisfactory cleaning standards. The presence of smelly water, outdated and broken furniture and a generally poorly maintained environment indicates a need for substantial improvement in cleanliness and maintenance. Despite a few positive experiences, the prevailing sentiment suggests that the hotel's cleanliness does not meet the expected standards.
Appartamenti tra Lago e Montagna CASA IDEALE LECCO receives mixed reviews regarding its staff, but there are notable positive aspects to consider. Guests frequently highlight some positive interactions with the cleaning staff, describing them as kind and welcoming. The check-in and information process is typically reported as being convenient and fast with some guests appreciating the clear instructions provided for accessing the facility. The autonomy offered by the online check-in process is also generally well-received, especially by those who prefer minimal human interaction.
However, several guests report significant issues with communication and staff availability. There are mentions of unresponsive hosts, difficulties with receiving timely responses via phone or chat and an overall lack of on-site personnel to assist with inquiries or problems. Some guests have had negative experiences with rude and arrogant behavior from certain staff members, which significantly impacted their stay. Complaints about the staff's language barriers, particularly the inability to speak Italian or English, were also common.
Despite these challenges, some guests observed professional encounters where issues were resolved promptly and assistance from the Milan office was appreciated. The cleaning staff, though not always proficient in English or Italian, were recognized for their kindness and efforts to help.
In summary, while Appartamenti tra Lago e Montagna CASA IDEALE LECCO shows potential with its helpful and friendly personnel and efficient check-in processes, it clearly has areas that require improvement, particularly in terms of staff responsiveness, language skills and overall customer service reliability.
Guests of Appartamenti tra Lago e Montagna CASA IDEALE LECCO have consistently faced significant issues with the Wi-Fi. The feedback reflects a predominant pattern of disappointment over the weak and often nonexistent Wi-Fi signal throughout the facility. Many reviews point out that the Wi-Fi either did not work at all or had a very poor and unstable connection, even in common areas or near the entrance door. Despite being advertised as a feature, the Wi-Fi has been described as practically unusable with some guests noting that repeated complaints and emails to the owner did not result in any improvement. In specific instances, certain apartments, such as apartment 6, had no Wi-Fi whatsoever, leaving guests without internet access for their entire stay. A few comments also indicate that the lack of a reliable Wi-Fi connection hampered other functionalities, like opening the entrance gate through an app.
No, Appartamenti tra Lago e Montagna CASA IDEALE LECCO doesn't have any pool.
No, a spa isn't available at Appartamenti tra Lago e Montagna CASA IDEALE LECCO.
Yes, Appartamenti tra Lago e Montagna CASA IDEALE LECCO welcomes dogs.
Yes, parking facilities are available at Appartamenti tra Lago e Montagna CASA IDEALE LECCO.
No, Appartamenti tra Lago e Montagna CASA IDEALE LECCO doesn't have a gym.
Location