Holiday Inn - Leicester - Wigston by IHG
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Summary of reviewsHoliday Inn - Leicester - Wigston by IHG, enjoys consistently positive reviews across various categories, making it a favored choice among travelers. Its location receives high marks for its proximity to major venues and local attractions like De Montford Hall, King Power Stadium, Leicester racecourse and Knighton Park. Easy access via main roads, nearby public transportation and closeness to the M1 motorway add to its convenience. While not in the city center, it offers a safe, clean and modern environment with ample parking and on-site dining options, making it ideal for visiting family, attending events or exploring local shops and parks.
The breakfast experience is a standout highlight, featuring a wide selection of items catering to various dietary needs, including vegan and gluten-free options. Guests commend the quality of the food, particularly the fresh pastries and full English breakfast. Friendly and attentive breakfast staff contribute to the positive dining experience, although some guests mentioned occasional shortages of certain items during busy times.
Dinner at the hotel's Bella Italia restaurant also garners positive feedback for its tasty and well-priced dishes, including meat-free options. However, some guests noted lukewarm dishes, slow service and limited menu choices as areas needing improvement. Despite these issues, the convenience of having an on-site restaurant is appreciated.
Guest rooms are frequently praised for their spaciousness, modern decor and cleanliness. Large, comfy beds and modern amenities like air conditioning and USB charging points enhance the stay. While a few guests reported inconsistencies in room size and cleanliness, the overall sentiment is positive. The hotel successfully provides clean, comfortable and well-appointed rooms.
Cleanliness is a consistent strong point with guests highlighting the immaculate condition of rooms and public areas. Housekeeping staff are efficient, ensuring a well-kept environment.
Staff at the Holiday Inn - Leicester - Wigston are often commended for their friendliness and helpfulness. Reception staff are noted for their efficiency and local knowledge and restaurant staff receive praise for catering to special dietary needs. Occasional mentions of poor service do not detract from the overall glowing reviews of the hospitable and accommodating team.
The hotel's free wifi is generally reliable and meets the expectations of most guests, although some reported intermittent service and connection issues.
The gym is another well-received feature, recognized for its spacious and well-equipped environment. Available 24 hours, it adds significant value to guests' stays, despite minor issues like the absence of mats and some perceived neglect.
Exceptional parking facilities, including ample free parking spaces and well-lit, secure lots, provide guests with convenience and peace of mind. Designated disabled parking close to reception is an added benefit.
Families find the hotel to be an excellent choice with spacious family rooms, child-friendly amenities and a welcoming atmosphere. On-site activities for children and the acceptance of small dogs further enhance its appeal for family travelers.
Overall, Holiday Inn - Leicester - Wigston by IHG, provides a comfortable and convenient stay with commendable staff, clean and well-appointed accommodations and valuable amenities, making it a popular choice among a diverse range of guests.
Categories
The breakfast experience is a standout highlight, featuring a wide selection of items catering to various dietary needs, including vegan and gluten-free options. Guests commend the quality of the food, particularly the fresh pastries and full English breakfast. Friendly and attentive breakfast staff contribute to the positive dining experience, although some guests mentioned occasional shortages of certain items during busy times.
Dinner at the hotel's Bella Italia restaurant also garners positive feedback for its tasty and well-priced dishes, including meat-free options. However, some guests noted lukewarm dishes, slow service and limited menu choices as areas needing improvement. Despite these issues, the convenience of having an on-site restaurant is appreciated.
Guest rooms are frequently praised for their spaciousness, modern decor and cleanliness. Large, comfy beds and modern amenities like air conditioning and USB charging points enhance the stay. While a few guests reported inconsistencies in room size and cleanliness, the overall sentiment is positive. The hotel successfully provides clean, comfortable and well-appointed rooms.
Cleanliness is a consistent strong point with guests highlighting the immaculate condition of rooms and public areas. Housekeeping staff are efficient, ensuring a well-kept environment.
Staff at the Holiday Inn - Leicester - Wigston are often commended for their friendliness and helpfulness. Reception staff are noted for their efficiency and local knowledge and restaurant staff receive praise for catering to special dietary needs. Occasional mentions of poor service do not detract from the overall glowing reviews of the hospitable and accommodating team.
The hotel's free wifi is generally reliable and meets the expectations of most guests, although some reported intermittent service and connection issues.
The gym is another well-received feature, recognized for its spacious and well-equipped environment. Available 24 hours, it adds significant value to guests' stays, despite minor issues like the absence of mats and some perceived neglect.
Exceptional parking facilities, including ample free parking spaces and well-lit, secure lots, provide guests with convenience and peace of mind. Designated disabled parking close to reception is an added benefit.
Families find the hotel to be an excellent choice with spacious family rooms, child-friendly amenities and a welcoming atmosphere. On-site activities for children and the acceptance of small dogs further enhance its appeal for family travelers.
Overall, Holiday Inn - Leicester - Wigston by IHG, provides a comfortable and convenient stay with commendable staff, clean and well-appointed accommodations and valuable amenities, making it a popular choice among a diverse range of guests.
Family Friendly Hotel
This hotel offers family rooms that can accommodate up to three adults or two adults and two younger children. Kids Stay and Eat Free. It is conveniently located near the M1/M69 junction and offers free Wi-Fi and parking.
Dog Friendly Hotel
This hotel is pet-friendly and is located close to Knighton Park, providing convenient access to green spaces perfect for dog walks. It offers comfortable accommodations and amenities for a pleasant stay with pets.
Business Hotel
Holiday Inn Leicester - Wigston caters well to business needs with its conference facilities accommodating up to 350 guests. It provides essential amenities such as free parking, Wi-Fi, and air conditioning, ensuring a comfortable and productive environment for meetings and events. The hotel also offers dining options and a fitness suite, enhancing the overall experience for business travelers.
Accessible Hotel
This Holiday Inn location offers accessible accommodations.
Hotel with Gym
This hotel provides a fitness centre with free access for guests. It includes cardio equipment, free weights, and a core area, ideal for a complete workout.
Hotel with EV Charging Stations
This Holiday Inn features EV charging facilities with two Pod Point chargers.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
EV charging stations
4-Star Hotel
Guest Reviews
Holiday Inn - Leicester - Wigston by IHG, enjoys a highly praised location, making it a convenient spot for various purposes. Guests consistently highlight the hotel's proximity to major venues such as De Montford Hall, King Power Stadium and local attractions like Leicester racecourse and Knighton Park. Its location is deemed ideal for those visiting family and attending events in the Oadby and Wigston areas.
The hotel also benefits from easy access via main roads and nearby public transportation, making the city center and other local amenities easily reachable. Additionally, its closeness to the M1 motorway adds to the convenience for travelers.
Many reviews complement the hotel's safety, modern design and cleanliness, alongside practical aspects like ample parking and on-site dining options. Despite being outside the central Leicester area, guests find the location convenient for their needs, whether attending social events, visiting relatives or simply exploring the local parks and shops.
Overall, the feedback emphasizes a combination of great location, comfort and practical amenities, making Holiday Inn - Leicester - Wigston a popular choice for various visitors.
The Holiday Inn - Leicester - Wigston offers a breakfast experience that has garnered a positive response from guests. Many have praised the wide and varied selection of breakfast items, which cater to different dietary preferences, including vegan and gluten-free options. The breakfast includes a mix of continental and cooked English choices with some mentioning the exceptional quality of fresh pastries and healthy options. Guests have highlighted the extensive buffet, describing it as plentiful, fresh and delicious.
The majority of reviews commend the breakfast for its quality and value, noting that the food is well-cooked, well-presented and offers an excellent variety. Some guests even described it as the best hotel breakfast they've ever had with particular praise for the tasty scrambled eggs, fantastic hash browns and the delicious full English breakfast.
Staff in the breakfast area have frequently received compliments for their friendliness and attentiveness, enhancing the overall dining experience. The breakfast room itself is noted to be spacious and clean, adding to the pleasant atmosphere.
However, a few guests mentioned occasional shortcomings such as items running out during busy times and a lack of fresh vegetables. Despite these minor issues, the consensus is that the breakfast at this hotel is a highlight, offering great value for money with an impressive range of options to start the day off right.
The dining experience at Holiday Inn - Leicester - Wigston by IHG, showcases both highlights and areas for improvement. Guests generally praised the food quality at Bella Italia, the hotel's connected restaurant, highlighting its tasty, well-priced dishes and commendable meat-free options. Many found dinner to be enjoyable with excellent meals and efficient service contributing positively to their stay. The variety and quality of the breakfast also received high marks.
However, some aspects detract from the overall dining experience. There were occasional issues with lukewarm dishes, slow service and limited menu choices. Inconsistent food quality and a lack of drink availability at times were also noted. Additionally, the restaurant struggled with providing a lively atmosphere and some found the food underwhelming or overpriced.
Despite these drawbacks, the convenience of having an on-site restaurant was appreciated, especially for those looking to avoid travel. Pet-friendliness and soy, oat and other non-dairy milk options were also points of satisfaction for various guests. While some improvements in service speed and menu variety could enhance the experience, the restaurant remains a valuable amenity for hotel guests.
Holiday Inn - Leicester - Wigston by IHG, provides guests with a largely positive experience when it comes to their accommodations. Reviews frequently highlight the spaciousness of the rooms with many appreciating the large, comfy beds and modern decor. Guests often noted the cleanliness of the rooms, describing them as spotless, tidy and well-maintained. The hotel offers a variety of room sizes and family rooms are spacious enough to accommodate multiple guests comfortably.
The rooms are equipped with modern amenities, including air conditioning and ample sockets with USB charging points, catering well to the needs of modern travelers. In-room facilities like large showers, plenty of towels and good lighting contribute to the positive feedback. Guests also appreciated the functionality of the rooms with some even noting the option to have a room with soundproof walls for added comfort.
However, some reviews indicate inconsistencies in room size and cleanliness. A few guests found the standard rooms to be smaller than expected and there were occasional reports of rooms not being cleaned properly or some rooms showing signs of wear and tear. Additionally, some guests mentioned issues with room service being patchy and minor maintenance concerns, such as worn beds or dirt in bathrooms.
Despite these occasional drawbacks, the overall sentiment leans towards the positive. Guests enjoyed the spacious and modern decor, the comfort of the rooms and the excellent service provided by the staff. The location of the hotel also received praise, being conveniently situated within walking distance to key areas. In summary, while not without its minor issues, Holiday Inn - Leicester - Wigston largely succeeds in providing clean, comfortable and well-appointed rooms that cater effectively to the diverse needs of its guests.
The beds at Holiday Inn Leicester-Wigston, an IHG Hotel, have received a diverse range of feedback from guests. Most reviews highlight the comfort and size of the beds with many guests describing them as "comfy," "very comfortable," and "super comfortable." The large king-size beds in particular were appreciated and numerous guests mentioned how they had the best sleep during their stay.
Several reviews noted that the rooms come equipped with large beds, sometimes two single beds put together to form a king-size and additional amenities like stocked fridges, safes and even dressing gowns. Families seemed to find the accommodations suitable with one review specifically mentioning a comfortable and enjoyable stay with a child.
However, not all feedback was positive. A few guests encountered issues such as beds being dirty or not up to standard and some mentioned that beds were either too hard or too soft for their liking. Noise from thin walls was another point of concern and a few guests had problems with the beds' size or configuration, experiencing separations in large beds or finding them too close to walls or windows.
Overall, despite some individual concerns, the majority of guests found the beds comfortable and praised the hotel for contributing to a restful stay.
Holiday Inn - Leicester - Wigston by IHG, consistently receives high praise for its cleanliness. Guests frequently highlight the spotless condition of the hotel, noting that everything is well-maintained and immaculate. The rooms, in particular, are described as consistently clean, tidy and spacious with attention to detail clearly evident. The accommodations feel comfortable and modern with the beds being made daily and the bathrooms kept pristine. Public areas, including hallways and restrooms, also maintain high cleanliness standards.
Although a few guests reported isolated issues such as stains on carpets and linens or occasional uncleanliness under furniture, these instances seem to be exceptions rather than the rule. Housekeeping staff are generally efficient, ensuring a neat environment and clean facilities throughout the hotel.
The overall impression from guests is a well-kept property that values hygiene. With its modern decor and friendly staff, the hotel not only meets but often exceeds cleanliness expectations, making it a comfortable and pleasant option for travelers.
Nestled in Leicester, the Holiday Inn - Leicester - Wigston by IHG, is consistently recognized for its exceptional staffing. Reviews emphasize the remarkable friendliness and helpfulness of the staff with many guests noting that the team often goes above and beyond to ensure a comfortable stay. The reception staff in particular, frequently praised for their efficiency and local knowledge, are commended for their cheerful and welcoming demeanor.
Most guests find the staff to be consistently attentive and accommodating, always eager to assist with a smile. Restaurant staff receive accolades for their courteous service and the extra effort they put in to cater to special dietary requirements and preferences. Despite occasional mentions of isolated incidences of poor service, the overwhelming sentiment is that of a hospitable and obliging team, adept at handling the needs of travelers.
The hotel's management, particularly figures like Magda, are often highlighted for their professional and supportive approach, further enhancing the overall positive guest experience. Whether it's check-in, room service or dining at the on-site facilities, the staff’s commitment to great service stands out.
Overall, guests at Holiday Inn - Leicester - Wigston consistently appreciate the warm and efficient service provided, which significantly contributes to the hotel's welcoming atmosphere.
The wifi experience at Holiday Inn - Leicester - Wigston by IHG, provides a mixed yet largely positive impression from the guest reviews. Guests frequently highlight that the hotel offers free wifi, which many found to be good, reliable and even excellent at times. Phrases such as "Good WiFi," "Great Wi-Fi," and "Reliable Wi-Fi" suggest that for the most part, the internet connection meets the expectations of travelers looking for dependable connectivity.
However, there are a few mentions of issues. Some guests reported intermittent service or connection problems and occasional downtime was noted, reflecting a variability in experience. Problems with connecting devices were also mentioned alongside remarks that the internet speeds were not the fastest.
Overall, while the wifi is generally free and often praised for its quality, there are sporadic occurrences where service wasn't seamless.
Holiday Inn - Leicester - Wigston by IHG, boasts a gym that has garnered quite favorable feedback from many guests. Described as excellent by several reviewers, the gym offers a well-structured and spacious environment, providing an excellent array of facilities enjoyed by fitness enthusiasts. Visitors particularly appreciated that the gym is available 24 hours and cited it as a significant bonus to their stay.
A standout feature is the large, well-equipped space, which includes a very good area for multi-function machines. Guests have praised the facility for being free, enhancing the overall value of their stay without additional costs. Additionally, the changing rooms have received commendations for their decent quality, contributing to a comfortable workout experience.
However, there have been a few remarks about some minor drawbacks. A few guests noted the absence of mats and mentioned that the gym seemed somewhat neglected at times. Noise from classrooms and difficulty with booking the gym due to lack of prior information were also pointed out as areas needing improvement.
Despite these minor issues, the gym at Holiday Inn - Leicester - Wigston has successfully delivered satisfying fitness options to its guests, making it a strong feature of the hotel.
Holiday Inn - Leicester - Wigston by IHG, stands out for its exceptional and convenient parking facilities, as confirmed by numerous guest reviews. Visitors consistently praise the availability of ample and free parking spaces, both onsite and behind the hotel. A spacious and well-lit car park ensures easy accessibility and security, offering peace of mind to travelers. The hotel’s large parking lot with plenty of spaces caters well to guests' needs, including specific provisions for disabled parking close to reception. The clean and well-maintained parking area adds to the overall positive experience. Free parking is frequently highlighted as a significant advantage, emphasizing the hotel's commitment to providing hassle-free amenities for its guests.
Holiday Inn - Leicester - Wigston by IHG, stands out as an excellent choice for families traveling with children. The hotel offers spacious and airy family rooms equipped with flexible bed arrangements suitable for young kids. Although some found the family rooms a bit cramped, the overall atmosphere is child-friendly, contributing to a comfortable and enjoyable stay for families.
The hotel takes pride in its helpful and friendly staff who go above and beyond to accommodate large family groups, especially in the restaurant where they efficiently arrange seating. The communal areas are spacious, providing plenty of space for activities and interactions, which is greatly appreciated by families.
One of the hotel's highlights is its on-site activities for children, including a kids' playing zone that has garnered positive feedback for making the stay enjoyable for the little ones. Additionally, the hotel welcomes small dogs, making it a convenient option for families traveling with pets.
For those looking for convenience, the hotel offers easy access to the city center by bus and is close to family contacts, enhancing its appeal for family visits. The availability of plenty of free parking on-site adds to its practicality.
Families particularly appreciate the great value and high-quality service provided with many highly recommending the hotel. With a strong family-friendly atmosphere, the Holiday Inn - Leicester - Wigston proves to be a favorable choice for families looking to explore the Leicester area in comfort.
Holiday Inn - Leicester - Wigston boasts a reputation for exceptional service that truly stands out, often described as superb. Guests highlight the hotel’s great facilities, noting that it manages to feel like home and provides a very relaxing environment. The property is modern and clean, offering all the amenities needed for a comfortable stay.
While there are a few minor issues, most guests agree that the hotel delivers great value and certainly lives up to its four-star rating. The staff, in particular, receive consistent praise for their helpfulness and professionalism, which many believe makes the hotel exceptional.
The hotel offers a clean and tidy environment with well-maintained four-star facilities that include luxurious amenities. Its traditional breakfast adds a pleasant touch and there's a notable variety available, making it suitable even for guests observing fasting during Ramadan.
Located well within its category of four-star hotels, Holiday Inn - Leicester - Wigston consistently exceeds guests' expectations, providing a high value and luxurious experience that many find ideal for both short and extended stays. Overall, it is seen as an excellent choice, living up to and often surpassing its four-star promises. Despite some rare critiques, the majority of reviews point towards a highly satisfactory experience.
Holiday Inn - Leicester - Wigston by IHG, stands out as an excellent choice for business travelers, offering an array of business-focused amenities and facilities. The hotel provides a well-equipped business centre and ample meeting rooms, making it ideal for business activities and meetings. Guests have repeatedly highlighted the spacious and comfortable rooms, which cater well to the needs of those on business trips. The hotel's location is considered perfect for business travelers due to its business-friendly services and kind staff. Guests have also noted the professionalism and empathy of the hotel manager, contributing to a positive stay. Additionally, the parking facilities are appreciated, ensuring a convenient experience for visitors. With these features, it is no surprise that many guests would choose to stay here again for their business needs.
Holiday Inn - Leicester - Wigston offers a range of features catering to guests with disabilities, making it an accessible option for travelers seeking such amenities. Guests appreciated the easily accessible parking and the hotel's ease of access. The convenience of booking a room close to the reception and restaurant was highlighted and many found the rooms for people with disabilities suitably equipped and pleasant, being light, bright and clean.
Attentive staff greatly contributed to a positive experience, quickly resolving any issues with accessible rooms and accommodating children with various meal options. Guests who requested ground floor rooms with walk-in showers were pleased to have their needs met. Despite the lack of a lift, the hotel managed to provide accessible accommodations and facilities, which were generally well-received by visitors.
However, some areas could see improvement. The hotel does not feature a lift, which caused challenges for some guests, especially those requiring upper-floor accommodations. Directions to the hotel could also be made clearer to enhance the ease of travel. While there were occasional issues such as room noise and cleanliness, overall, the hotel's commitment to accessibility and customer service remained strong.
Holiday Inn - Leicester - Wigston by IHG, offers a welcoming atmosphere for canine companions, ensuring a clean and comfortable stay for their guests. As a dog-friendly establishment, multiple reviews highlight the hotel’s warm reception towards dogs with guests appreciating the inclusive pet-friendly policies. The hotel allows dogs on the premises and provides a generally pet-friendly environment, making it a convenient choice for those traveling with their furry friends.
While guests did not mention the provision of pet beds or food bowls, the overall sentiment towards bringing pets is positive. Visitors noted a welcoming attitude towards dogs throughout their stay and it was common to observe other guests with their dogs along the corridors. Despite a few criticisms regarding noise complaints, which may necessitate alternative arrangements, the dog-friendly nature of the hotel is consistently highlighted.
Guests appreciated the ease and comfort of traveling with pets and enjoyed the pet-friendly rooms. However, it is important to manage potential disruptions like barking to ensure a pleasant experience for all guests. Overall, for pet owners looking for a warm and accommodating place to stay, Holiday Inn - Leicester - Wigston stands out as an excellent option, allowing both owners and their dogs to feel right at home.
Location Show Map
Location
The hotel also benefits from easy access via main roads and nearby public transportation, making the city center and other local amenities easily reachable. Additionally, its closeness to the M1 motorway adds to the convenience for travelers.
Many reviews complement the hotel's safety, modern design and cleanliness, alongside practical aspects like ample parking and on-site dining options. Despite being outside the central Leicester area, guests find the location convenient for their needs, whether attending social events, visiting relatives or simply exploring the local parks and shops.
Overall, the feedback emphasizes a combination of great location, comfort and practical amenities, making Holiday Inn - Leicester - Wigston a popular choice for various visitors.
Breakfast
The majority of reviews commend the breakfast for its quality and value, noting that the food is well-cooked, well-presented and offers an excellent variety. Some guests even described it as the best hotel breakfast they've ever had with particular praise for the tasty scrambled eggs, fantastic hash browns and the delicious full English breakfast.
Staff in the breakfast area have frequently received compliments for their friendliness and attentiveness, enhancing the overall dining experience. The breakfast room itself is noted to be spacious and clean, adding to the pleasant atmosphere.
However, a few guests mentioned occasional shortcomings such as items running out during busy times and a lack of fresh vegetables. Despite these minor issues, the consensus is that the breakfast at this hotel is a highlight, offering great value for money with an impressive range of options to start the day off right.
Dinner
However, some aspects detract from the overall dining experience. There were occasional issues with lukewarm dishes, slow service and limited menu choices. Inconsistent food quality and a lack of drink availability at times were also noted. Additionally, the restaurant struggled with providing a lively atmosphere and some found the food underwhelming or overpriced.
Despite these drawbacks, the convenience of having an on-site restaurant was appreciated, especially for those looking to avoid travel. Pet-friendliness and soy, oat and other non-dairy milk options were also points of satisfaction for various guests. While some improvements in service speed and menu variety could enhance the experience, the restaurant remains a valuable amenity for hotel guests.
Rooms
The rooms are equipped with modern amenities, including air conditioning and ample sockets with USB charging points, catering well to the needs of modern travelers. In-room facilities like large showers, plenty of towels and good lighting contribute to the positive feedback. Guests also appreciated the functionality of the rooms with some even noting the option to have a room with soundproof walls for added comfort.
However, some reviews indicate inconsistencies in room size and cleanliness. A few guests found the standard rooms to be smaller than expected and there were occasional reports of rooms not being cleaned properly or some rooms showing signs of wear and tear. Additionally, some guests mentioned issues with room service being patchy and minor maintenance concerns, such as worn beds or dirt in bathrooms.
Despite these occasional drawbacks, the overall sentiment leans towards the positive. Guests enjoyed the spacious and modern decor, the comfort of the rooms and the excellent service provided by the staff. The location of the hotel also received praise, being conveniently situated within walking distance to key areas. In summary, while not without its minor issues, Holiday Inn - Leicester - Wigston largely succeeds in providing clean, comfortable and well-appointed rooms that cater effectively to the diverse needs of its guests.
Beds
Several reviews noted that the rooms come equipped with large beds, sometimes two single beds put together to form a king-size and additional amenities like stocked fridges, safes and even dressing gowns. Families seemed to find the accommodations suitable with one review specifically mentioning a comfortable and enjoyable stay with a child.
However, not all feedback was positive. A few guests encountered issues such as beds being dirty or not up to standard and some mentioned that beds were either too hard or too soft for their liking. Noise from thin walls was another point of concern and a few guests had problems with the beds' size or configuration, experiencing separations in large beds or finding them too close to walls or windows.
Overall, despite some individual concerns, the majority of guests found the beds comfortable and praised the hotel for contributing to a restful stay.
Cleanliness
Although a few guests reported isolated issues such as stains on carpets and linens or occasional uncleanliness under furniture, these instances seem to be exceptions rather than the rule. Housekeeping staff are generally efficient, ensuring a neat environment and clean facilities throughout the hotel.
The overall impression from guests is a well-kept property that values hygiene. With its modern decor and friendly staff, the hotel not only meets but often exceeds cleanliness expectations, making it a comfortable and pleasant option for travelers.
Staff
Most guests find the staff to be consistently attentive and accommodating, always eager to assist with a smile. Restaurant staff receive accolades for their courteous service and the extra effort they put in to cater to special dietary requirements and preferences. Despite occasional mentions of isolated incidences of poor service, the overwhelming sentiment is that of a hospitable and obliging team, adept at handling the needs of travelers.
The hotel's management, particularly figures like Magda, are often highlighted for their professional and supportive approach, further enhancing the overall positive guest experience. Whether it's check-in, room service or dining at the on-site facilities, the staff’s commitment to great service stands out.
Overall, guests at Holiday Inn - Leicester - Wigston consistently appreciate the warm and efficient service provided, which significantly contributes to the hotel's welcoming atmosphere.
Wi-Fi
However, there are a few mentions of issues. Some guests reported intermittent service or connection problems and occasional downtime was noted, reflecting a variability in experience. Problems with connecting devices were also mentioned alongside remarks that the internet speeds were not the fastest.
Overall, while the wifi is generally free and often praised for its quality, there are sporadic occurrences where service wasn't seamless.
Gym
A standout feature is the large, well-equipped space, which includes a very good area for multi-function machines. Guests have praised the facility for being free, enhancing the overall value of their stay without additional costs. Additionally, the changing rooms have received commendations for their decent quality, contributing to a comfortable workout experience.
However, there have been a few remarks about some minor drawbacks. A few guests noted the absence of mats and mentioned that the gym seemed somewhat neglected at times. Noise from classrooms and difficulty with booking the gym due to lack of prior information were also pointed out as areas needing improvement.
Despite these minor issues, the gym at Holiday Inn - Leicester - Wigston has successfully delivered satisfying fitness options to its guests, making it a strong feature of the hotel.
Parking
Family
The hotel takes pride in its helpful and friendly staff who go above and beyond to accommodate large family groups, especially in the restaurant where they efficiently arrange seating. The communal areas are spacious, providing plenty of space for activities and interactions, which is greatly appreciated by families.
One of the hotel's highlights is its on-site activities for children, including a kids' playing zone that has garnered positive feedback for making the stay enjoyable for the little ones. Additionally, the hotel welcomes small dogs, making it a convenient option for families traveling with pets.
For those looking for convenience, the hotel offers easy access to the city center by bus and is close to family contacts, enhancing its appeal for family visits. The availability of plenty of free parking on-site adds to its practicality.
Families particularly appreciate the great value and high-quality service provided with many highly recommending the hotel. With a strong family-friendly atmosphere, the Holiday Inn - Leicester - Wigston proves to be a favorable choice for families looking to explore the Leicester area in comfort.
4 Star
While there are a few minor issues, most guests agree that the hotel delivers great value and certainly lives up to its four-star rating. The staff, in particular, receive consistent praise for their helpfulness and professionalism, which many believe makes the hotel exceptional.
The hotel offers a clean and tidy environment with well-maintained four-star facilities that include luxurious amenities. Its traditional breakfast adds a pleasant touch and there's a notable variety available, making it suitable even for guests observing fasting during Ramadan.
Located well within its category of four-star hotels, Holiday Inn - Leicester - Wigston consistently exceeds guests' expectations, providing a high value and luxurious experience that many find ideal for both short and extended stays. Overall, it is seen as an excellent choice, living up to and often surpassing its four-star promises. Despite some rare critiques, the majority of reviews point towards a highly satisfactory experience.
Business
Accessible
Attentive staff greatly contributed to a positive experience, quickly resolving any issues with accessible rooms and accommodating children with various meal options. Guests who requested ground floor rooms with walk-in showers were pleased to have their needs met. Despite the lack of a lift, the hotel managed to provide accessible accommodations and facilities, which were generally well-received by visitors.
However, some areas could see improvement. The hotel does not feature a lift, which caused challenges for some guests, especially those requiring upper-floor accommodations. Directions to the hotel could also be made clearer to enhance the ease of travel. While there were occasional issues such as room noise and cleanliness, overall, the hotel's commitment to accessibility and customer service remained strong.
Dog Friendly
While guests did not mention the provision of pet beds or food bowls, the overall sentiment towards bringing pets is positive. Visitors noted a welcoming attitude towards dogs throughout their stay and it was common to observe other guests with their dogs along the corridors. Despite a few criticisms regarding noise complaints, which may necessitate alternative arrangements, the dog-friendly nature of the hotel is consistently highlighted.
Guests appreciated the ease and comfort of traveling with pets and enjoyed the pet-friendly rooms. However, it is important to manage potential disruptions like barking to ensure a pleasant experience for all guests. Overall, for pet owners looking for a warm and accommodating place to stay, Holiday Inn - Leicester - Wigston stands out as an excellent option, allowing both owners and their dogs to feel right at home.
No, Holiday Inn - Leicester - Wigston by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn - Leicester - Wigston by IHG.
Yes, Holiday Inn - Leicester - Wigston by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn - Leicester - Wigston by IHG.
Yes, Holiday Inn - Leicester - Wigston by IHG has a gym.
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