Lenkerhof gourmet spa resort - Relais & Châteaux

Lenk , , Badstrasse 20 (Show on Map)
9.0
Excellent


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Summary of reviewsLenkerhof gourmet spa resort - Relais & Châteaux is a luxurious five-star hotel located in a scenic location with stunning mountain views. The hotel offers excellent breakfast and dinner options with guests praising the use of local and homemade products. The spa and pool facilities are exceptional with many guests rating them as top-notch. While some guests have had issues with the cleanliness and maintenance of their rooms, the hotel's staff are generally friendly and accommodating. The hotel is also a great choice for families with children, offering well-equipped facilities and a kids club. While some guests have had mixed experiences with the quality of the beds and the hotel's five-star status, overall, Lenkerhof gourmet spa resort - Relais & Châteaux is a highly recommended luxury hotel.
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Hotel with Ski To Door Access
Apart from the plethora of ski facilities and amenities offered at the hotel, such as ski passes, storage, equipment hire and lessons, Lenkerhof Gourmet Spa Resort also offers ski-to-door facilities that make every guest's and family's ski adventures even easier and more convenient. With various pistes around the hotel, guests of all ages will be able to enjoy their favourite sport with ease.

Hotel with Spa
The Lenkerhof Gourmet Spa Resort offers a unique spa experience with its sauna area, day spa and various treatments. The sauna area includes seven options including a Finnish sauna, a herbal sauna, a bio sauna, an ice grotto, and more, each offering a different atmosphere and environment. In the day spa, visitors can enjoy a relaxing wellness day, replenishing their batteries with a delicious meal and treatments. The resort offers both powerful massages for kneading muscles and gentle massages for relaxation. Expectant mothers can also find suitable treatments. Each treatment is individually adaptable and ranges from 35-120 minutes in duration. With options for revitalizing facials, anti-aging treatments, and full body relaxation rituals, the Lenkerhof Gourmet Spa Resort promises an unforgettable spa experience.
Size of the spa facilities: Indoor area: 2000 m2 (21528 ft2) Outdoor area: 1000 m2 (10764 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Outdoor pool(s) - Number: 1
Heated pool(s) - Number: 2
Thermal pool(s) - Number: 1
Private massage and treatment room(s) - Number: 12
Sauna(s) - Number: 7
Steam room(s) / Hammam(s) - Number: 2
Solarium(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Public bath(s) - Number: 2
Open air bath(s) - Number: 1
Relaxation Room(s) - Number: 1
Fitness area
Sun loungers
Spa facilities opening hours: 07:00 - 22:00
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Hotel with EV Charging Stations

Luxury Hotel

Historic Hotel
Year erected: 1687
What is the history of the property?
It was build on a sulphur water spring.
Has restoration work taken place?
Many restorations and architectural changings.
Answers last updated by Lenkerhof gourmet spa resort - Relais & Châteaux

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability
Certifications:
TripAdvisor GreenLeaders
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Hydro
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Waste is separated into at least 3 categories
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Lenkerhof gourmet spa resort - Relais & Châteaux

Hotel for Honeymoon

Family Friendly Hotel
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: 2
Connecting rooms (with intermediate door). Number: 25
Rooms with additional sofa beds . Number: 62
Please suggest which room type a family with one child should choose and where the child will sleep:
Double Room Premium and higher categories.
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Dog Friendly Hotel

Dog Play Area  

Do you accept dogs in all rooms?
No, some rooms only: Only on the 1st floor of the hotel
Is there an extra charge?
Yes, Fr 30 per night
Should the dog owner notify you before checking in?
Yes
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Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Pool Water Slide    Outdoor Pool  

Number of pools 2

Pool 1 information:

Location of the pool: Outdoor pool
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Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair   People who are deaf  
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
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Hotel with Gym
Size of the gym: 80 m2 (861 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 4
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 4
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
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Hotel with Tennis Courts

5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
valid Covid Certificate
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
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Hotel with Outdoor Pool

Hotel with Play Area For Dogs

Hotel with Pool Water Slide

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Budget Single Room A friendly Mediterranean atmosphere await you in this small single room with shower and walk-in-closet, facing the north (without balcony). Comfortable box-spring beds (210 cm length), a seating area and a TV provide relaxing hours.

Cosy Double Room These bright rooms are decorated in a Mediterranean style, balcony with splendid view of the Wildstrubel massif. They feature a seating area, a flat-screen TV and an iPod dock. Please note that the price is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies).

Premium Junior Suite Spacious junior suite with large living area, separate toilet, balcony with view, a flat-screen TV and an iPod dock. Please note that the price is based on 2 guests. Maximum occupancy is 4 guests (see Property Policies).

Deluxe Junior Suite This elegant suite comes with a timeless design and offers a balcony with views of the Wildstrubel Massif, a Nespresso coffee machine and a luxurious bathroom with panorama bath tub and shower. Please note that the price is based on 2 guests. Maximum occupancy is 4 guests (see Property Policies).

Loft Corner Suite Designed in a Mediterranean style, this loft suite has a bedroom and a living room with large windows and panoramic view. There is a separate toilet and a design bathtub standing detached in the hallway. You can benefit from use of the Nespresso coffee machine, a flat-screen TV and an iPod dock. Spacious corner balcony offers views of the Wildstrubel Massif and Bühlberg Mountain. Please note that the price is based on 2 guests. Maximum occupancy is 4 guests (see Property Policies).

Roof Spa Suite The modern suite has high ceilings and a large window front, creating an open room design with a lot of transparency and light. The suite features a separate living and sleeping area, a bathroom with a steam bath cabin and a spa bath, a separate toilet and a spacious balcony with views of the Wildstrubel Massif. You can benefit from use of a Nespresso coffee machine, a flat-screen TV and an iPod dock. Please note that extra beds are not available in this room type.

Luxury Panorama Spa Suite This luxurious and spacious suite offers dark hardwood floors, refined furniture, state-of-the-art electronic equipment and a splendid Alpine panoramic view from the large balcony. It also contains a walk-in closet and a living and dining area with a revolving fireplace. You can benefit from use of a Nespresso coffee machine, a flat-screen TV and an iPod dock. In addition, the suite features a spa bath and a steam cabin. Please note that the price is based on 2 guests. Maximum occupancy is 4 guests (see Property Policies).

Cosy Single Room This modern style room offers a balcony with views of the Wildstrubel Massif. Please note that extra beds are not available in this room type.

Cosy Plus Double Room A room in an appealing modern design. Featuring a balcony with views onto the Wildstrubel Massif. Please note that extra beds are not available in this room type.

Premium Corner Suite A spacious suite in an appealing mediterranean design with separated living room and bedroom, fireplace, separate toilet and bathroom with a shower and a bathtub, generous balcony with breathtaking view onto the Bühlberg mountain and onto the Wildstrubel Massif. You can benefit from use of a Nespresso coffee machine, a flat-screen TV and an iPod dock. Please note that the price is based on 2 guests. Maximum occupancy is 5 guests (see Property Policies).

Premium Double Room Mediterranean-style room with a balcony offering panoramic views of the Wildstrubel Massif, a seating area with a sofa, a flat-screen TV and an iPod dock. Please note that the price is based on 2 guests. Maximum occupancy is 4 guests (see Property Policies).

Suite Selected at Check-in Please note the room type and bed type will be allocated upon check-in. It will be at least the "Senior Suite Relax". It might be a higher room category, but subject to availability upon arrival.

Cosy Junior Suite The suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a balcony with garden views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.

Budget Double Room A friendly Mediterranean atmosphere await you in this small double room with shower and walk-in-closet, facing the north (without balcony). Comfortable box-spring beds (210 cm length), a seating area and a TV provide relaxing hours.

Mini Single Room Offering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The single room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Guest Reviews
9.0
Excellent
Location
Lenkerhof gourmet spa resort - Relais & Châteaux is situated in a scenic location, providing guests with tremendous views of the mountains. The hotel is just steps away from several hiking options and in close proximity to the ski lifts. However, there aren't many restaurants or shops in the immediate area. Despite this, the hotel's location with its beautiful park and proximity to the Lenkseeli lake, is perfect for those who enjoy hiking and admiring the stunning mountain scenery. Some guests noted that during the winter months, the hotel's location can be a bit shady due to the sun setting early. Nonetheless, the hotel is idyllically situated in the Bernese mountains and provides a perfect place for a peaceful and relaxing vacation.

Breakfast
The breakfast at Lenkerhof gourmet spa resort - Relais & Châteaux is a highlight for many guests with reviews describing it as excellent, amazing, marvellous and exquisite. The buffet offers a wide selection of dishes and drinks with special mentions for the cheese buffet and fresh fruit. However, some guests noted a lack of healthy eating options. Despite this, the breakfast is praised as top-notch and unmissable. Many reviews also mention the use of local and homemade products, adding to the breakfast's appeal. Overall, guests highly recommend starting your day with a meal at Lenkerhof gourmet spa resort - Relais & Châteaux.

Dinner
Guests rave about the dinner options at Lenkerhof Gourmet Spa Resort with many recommending the Oh la vie restaurant and the Spettacolo restaurant for their excellent food and service. Dishes are prepared with regional and seasonal products to perfection and the staff are courteous and efficient. However, some guests found the service at Spettacolo to be slow with up to 20-minute wait times between dishes. Some also felt that the portion sizes were small and overpriced and that the vegetarian options were limited. Despite these issues, many guests enjoyed multi-course gourmet dinners with some even calling it a "firework of the senses." A few guests noted that the staff could be self-promoting and that the service could be compromised for younger guests or those who did not speak English. The buffet breakfast and sandwich menu were also well-received, although some guests noted that the buffet can get depleted quickly. Overall, while there were some complaints about the dinner choices, most guests found the food and service to be outstanding and would recommend the resort's restaurants to others.

Rooms
Lenkerhof gourmet spa resort - Relais & Châteaux offers a variety of room options, including premium junior suites that are incredibly spacious, clean and well-equipped. Many guests have appreciated the great room service and comfortable, cozy accommodations. However, some guests have noted that rooms can be small and noisy or untidy upon late arrival. Despite some minor issues, overall the rooms have a stylish and luxurious decor and the view from the rooms is often stunning. Some rooms may not be suitable for enjoying a five-course meal and the bathrooms in budget rooms may be small and not up to the standards of a five-star hotel. Additionally, there have been some issues with cleanliness and maintenance, such as dead flies in the windows and faulty carpets. It's worth noting that the confused distribution of transport access cards and poor sound isolation in some rooms have been issues for some guests. So, while the Lenkerhof gourmet spa resort - Relais & Châteaux is a great place to stay, some rooms may not completely live up to the expectations of a 5-star hotel.

Beds
Guest reviews of the Lenkerhof gourmet spa resort - Relais & Châteaux reveal mixed feedback on the quality of the beds. While some guests found the beds to be exceptionally comfortable and heavenly soft, others found them too hard or uncomfortable. Some guests also noted issues with the bedding itself, such as a lumpy pillow or a gap in the middle of the double bed. However, the Turn Down service surprised some guests with a gift from the hotel. One guest cautioned that the child's extra bed was uncomfortable and another warned that the couch bed in the suite was not suitable for adult guests due to the thin mattress. Overall, the reviews indicate a varied experience with the hotel's beds, so guests should check ahead for their preferred bed type and request accordingly.

Cleanliness
Guests have varied opinions on the cleanliness of Lenkerhof gourmet spa resort - Relais & Châteaux. Some found the hotel very clean and noted the presence of disinfectant throughout the hotel, while others commented on issues with cleanliness in their rooms such as dusty surfaces, stained carpets and the presence of dead flies. The outdoor swimming pool did not meet expectations as the water was not hot enough. Overall, the hotel is well maintained, but there were a few instances where cleanliness was lacking. Despite this, many guests enjoyed their stay and noted that the hotel has a great location with beautiful views.

Staff
The staff at Lenkerhof gourmet spa resort - Relais & Châteaux have received mixed reviews from guests. While some guests have praised the staff for their lovely, welcoming and helpful nature, others have had unpleasant experiences with the staff's subpar service or unfriendly attitude. The hotel's reception and restaurant staff have been praised for their first-class service and efficiency, while some guests have noted the occasional lack of professionalism, slow service or untrained staff. Despite the mixed reviews, most guests agree that the staff at Lenkerhof gourmet spa resort - Relais & Châteaux are generally friendly, attentive and accommodating, making for a pleasant stay overall.

Spa
Lenkerhof gourmet spa resort - Relais & Châteaux offers an incredible spa experience according to many of the guests who stayed at the hotel. The spa area offers amazing facilities, including an outside heated pool, beautiful sauna with mountain views and excellent massages. The wellness area is also well worth a visit, as many guests found it to be exceptional. The staff are friendly and the location is perfect. Some guests have mentioned minor issues such as outdated showers and unfriendly staff in the relaxation room, but overall, the spa is top-notch. The pool and sauna areas are very pleasant and the music concept in the spa area is a nice touch. Children are not allowed in the spa, but there is a supervised playroom for parents to enjoy some relaxation time. Despite some minor flaws, Lenkerhof gourmet spa resort - Relais & Châteaux's spa is one of the best with many guests rating it as exceptional.

Pool
The Lenkerhof gourmet spa resort - Relais & Châteaux offers a variety of pool experiences for guests, including an outside heated pool, indoor and outdoor pools and a pool with a water slide. Reviews of the pool area were mixed. Some guests found the pool to be amazing, well-equipped for children and a real plus to the spa experience. Others noted that the pool area inside could be improved and that controlling the jets outside would be nice. The swimming pool was highlighted as particularly incredible, both inside and outside with a stunning view of the mountains. While some reviewers found the outside pool to be small and lacking in bubble space, others found it to be great and offered an amazing view. The spa and pool area were generally considered perfect with the exception of some reports of the indoor pool being too cold. Overall, the pool and spa experience at the Lenkerhof gourmet spa resort - Relais & Châteaux is a real highlight of the stay with stunning views and well-equipped facilities.

Parking
Parking at Lenkerhof gourmet spa resort - Relais & Châteaux presents some mixed reviews. While some guests found there to be plenty of parking spaces both in front of the hotel and in the underground garage, others felt that there were too few spots available. Additionally, some guests were disappointed with the price of parking in the garage, noting that it was overpriced at 25 francs per day, while others had issues with electric cars taking up spaces in the garage for extended periods of time. A few guests also reported poor service associated with the garage with one customer stating that they paid for garage service but were charged regardless of their car being parked outside. Finally, some guests had negative experiences with the check-in process with one person stating that they were not able to park in front of the hotel for more than five minutes, even though they were unloading their own luggage.

Family
The Lenkerhof gourmet spa resort - Relais & Châteaux offers a fun-filled vacation for families with kids. The hotel's well-equipped facilities and kids club ensure that children have a great time while parents get to relax. Even the kid menus are of high quality, making dining a pleasure for the whole family. Children feel welcome at the hotel thanks to the access they have to the thermal zone, pool and entertaining slide. Though some guests found the number of kids in the hotel overwhelming, it's still a great hotel for a family getaway. The only downside seems to be that some child beds are uncomfortable for sleeping. Overall, it's an excellent choice if you're looking to spend quality time with your family in a luxurious setting.

Ski
The Lenkerhof gourmet spa resort - Relais & Châteaux is a beautiful hotel located right next to the ski lifts. The snowfall adds an extra magical touch to the experience of skiing. The hotel provides visitors with free tickets to the Betelberg ski resort. It's an ideal location for hikers and skiers alike, being only a few meters away from the ski lift. The hotel offers an excellent gourmet dining experience and has a spa. Although not recommended for younger guests, the hotel has everything needed for a fantastic mountain holiday, including ski slopes just a few steps away.

5 Star
Lenkerhof gourmet spa resort - Relais & Châteaux is a five-star hotel that seems to lack in some areas, according to the reviews of several guests. While some believe that it deserves even more than five stars, others say that it falls way below that level and isn't worth the money at all. Some have even commented that the service and facilities weren't up to par and didn't meet their standards for a five-star hotel. However, there are still some positive reviews with guests praising the luxurious apartments, the exceptional service and the large inviting terrace. Overall, it seems that Lenkerhof gourmet spa resort - Relais & Châteaux may have some room for improvement in terms of meeting guests' expectations for a true five-star experience.

Outdoor Pool
The outdoor pool at Lenkerhof gourmet spa resort - Relais & Châteaux is a real highlight for guests with many describing it as nice, great and beautiful. Surrounded by stunning mountain views and nature, the pool is heated and has bubbles available for added relaxation. Some guests even like to transition from the sauna to the outdoor pool. The pool is not only accessible to those using the spa, but also has a slide for added fun. However, a few reviews mentioned that the water temperature can be too cold and the pool area is quite small. Overall, access to the pool and spa is a fantastic addition to the stay at Lenkerhof gourmet spa resort - Relais & Châteaux.

Luxury
The Lenkerhof gourmet spa resort - Relais & Châteaux is a true luxury experience with high-end amenities and stylish, elegant decor that exudes five-star quality. Guests praise the unique spirit of the house and confirm that it lives up to the promises of a five-star hotel in Switzerland. The overall package is highly recommended with guests enjoying the beautiful park, stunning views and luxurious lobby. While some guests find the price tag too high, others appreciate the fantastic gastronomic evening meals of very high quality. However, some do criticize the portion sizes and lack of complimentary water in the room. Despite some minor complaints, the Lenkerhof gourmet spa resort - Relais & Châteaux remains an outstanding, high-class, luxurious hotel.


Yes, Lenkerhof gourmet spa resort - Relais & Châteaux has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Lenkerhof gourmet spa resort - Relais & Châteaux. For more information, read the answers to the Spa questionnaire

Yes, Lenkerhof gourmet spa resort - Relais & Châteaux welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Lenkerhof gourmet spa resort - Relais & Châteaux.

Yes, Lenkerhof gourmet spa resort - Relais & Châteaux has a gym. For more information, read the answers to the Gym questionnaire

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