Hôtel Louvre-Lens - Esprit de France

Lens 50.43195600, 2.80753100 , 168 Rue Paul Bert (Show on Map)
8.8
Excellent


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Summary of reviewsTucked away in a historically rich former mining village, Hôtel Louvre-Lens - Esprit de France stands out for its remarkable location, being directly opposite the Louvre-Lens museum and close to the Lens Football Stadium. This prime positioning offers unmatched convenience for art enthusiasts and sports fans alike, while the hotel's blend of modern comforts with historical charm creates a tranquil and fascinating retreat. Guests repeatedly laud the welcoming staff and the added convenience of private parking, making it an excellent starting point for exploring the region’s culture and history.

One of the standout features of the hotel is the exceptional breakfast experience. Guests praise the diverse and hearty buffet, which includes local specialties and high-quality products, from pastries and eggs to homemade jams and a variety of teas. Although a few minor issues were noted, the overall sentiment highlights breakfast as a delightful part of the stay.

Dining at the on-site restaurant “Le Galibot” is generally well-received with high praise for the tasty and visually appealing dishes set in a lovely ambiance. Friendly service adds to the positive dining experience, though some guests note occasional understaffing and a limited menu. Enhancing these aspects could elevate the culinary experience to better match the hotel’s four-star standards.

Guest rooms, though sometimes described as small or compact, are well-appreciated for their modern, stylish decor and amenities like air conditioning and blackout curtains. Cleanliness is a major highlight with guests consistently noting the spotless maintenance of rooms and common areas. Compliments are abundant for the comfortable and high-quality beds, despite some remarks about firmness and size.

The hotel staff garners overwhelming praise for their friendliness, efficiency and attentive service. Descriptions such as “smiling,” “welcoming,” and “charming” paint a picture of a warm and accommodating team, ensuring that guests feel well cared for throughout their stay.

The free, reliable WiFi and the well-equipped gym with its modern facilities and sauna, contribute positively to the guest experience. Families find the hotel particularly inviting with its comfortable, kid-friendly environment and family suite options. The accessible amenities are also noted with features like large doors, reliable elevators and well-designed rooms catering to guests with disabilities.

Overall, Hôtel Louvre-Lens – Esprit de France offers a luxurious yet affordable upscale experience. Its elegant rooms, beautiful decor, top-notch gym, fine dining and exceptional service combine to create a special stay that indeed merits its four-star rating. The hotel’s superb location, welcoming atmosphere and thoughtful amenities ensure a memorable and comfortable guest experience.
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Categories
Family Friendly Hotel
While specific family amenities aren't detailed in the provided data, its proximity to the Louvre-Lens museum provides a cultural outing for families.

Dog Friendly Hotel
This 4-star hotel is pet-friendly and is located near the Louvre Lens Museum. It is highly rated and offers a premium experience for guests traveling with pets.

Business Hotel
This 4-star hotel offers a fitness center, a garden, and a terrace. It is located near the Louvre Lens Museum, providing a cultural experience for business travelers.

Accessible Hotel
This 4-star hotel offers amenities suited for accessibility, including wheelchair access, a toilet with grab rails, and lowered sink. It provides physical distancing measures with contactless check-in/out and screens between staff and guests. The hotel also features family rooms with walk-in showers.

Hotel with Gym
Features a fitness centre, offering guests a convenient way to maintain their workout routine.

Hotel Taking Steps Towards Sustainability

4-Star Hotel

Room Types
Cosy Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Superior Business Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Superior Comfort Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

Deluxe Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Family Room Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

Guest Reviews
8.8
Excellent
Location
Nestled in a historically rich former mining village, the Hôtel Louvre-Lens - Esprit de France boasts a prime location, making it an excellent base for exploring the region. Virtually all reviews highlight the ideal positioning of the hotel directly opposite the Louvre-Lens museum, offering unparalleled convenience for art enthusiasts. Visitors appreciate the quick, often just a few minutes' walk to the museum, allowing for effortless cultural excursions. The proximity to the Lens Football Stadium adds another layer of appeal, catering to sports fans as well.

Despite the somewhat quiet surroundings, the hotel provides a peaceful retreat, creating a tranquil atmosphere perfect for relaxation. Additionally, the hotel's unique architectural charm, blending modern comforts with the historical essence of a once mining village, adds a layer of fascination to any stay.

Guests repeatedly note the welcoming staff and mention private parking, enhancing the overall convenience of the location. For those looking to delve into the deeper history and culture of the region, the hotel serves as an excellent starting point. Whether you're in town to visit the museum, catch a game or explore the broader region, the Hôtel Louvre-Lens offers a strategically advantageous and soothing haven.

Breakfast
Travelers staying at Hôtel Louvre-Lens - Esprit de France can look forward to an exceptional breakfast experience. The offerings are diverse, hearty and consistently praised for their quality. Guests frequently commend the extensive buffet, which includes a variety of local and high-quality products such as pastries, eggs cooked to order, fruit salad, cheese, cold cuts and cereals. The attention to detail is evident with the presence of homemade jams, a wide selection of teas and freshly prepared selections.

The breakfast is described as delicious, plentiful and able to cater to diverse tastes, marked by a particular focus on regional specialties. The buffet is generally well-stocked and beautifully presented, enhancing the overall dining experience. Friendly and attentive staff contribute to the positive experience by efficiently managing guest needs and maintaining cleanliness.

Although a few guests mentioned minor issues such as the freshness of some items and occasional logistical hiccups with supply, the overwhelming sentiment highlights the breakfast as a standout feature of their stay.

In summary, whether dining in the room or at the breakfast buffet, visitors to Hôtel Louvre-Lens will likely find the morning meal to be a delightful and memorable part of their stay.

Dinner
Guests of Hôtel Louvre-Lens - Esprit de France have shared varied impressions of the dining experience at the hotel's on-site restaurant, "Le Galibot". Many praised the restaurant for offering very tasty cuisine and exceptional dishes that are as visually appealing as they are delicious. The setting is described as lovely and the food quality, especially for starters, main courses and desserts, is highlighted as excellent and offering great value for money. Friendly service is consistently noted, contributing positively to the dining experience.

However, some reviews point out areas needing improvement. Certain guests found the restaurant understaffed and the quality of the service showing signs of decline. The menu received mixed feedback; while some appreciated the reduced but pleasant selection, others felt it was too limited and incomplete with the wine selection particularly criticized for being expensive and restricted in choice. There were also comments about the evening meal being mediocre and not up to the standards expected of a 4-star establishment.

In conclusion, while the restaurant at Hôtel Louvre-Lens garners significant praise for its cuisine and ambiance, attention to menu variety and staffing would enhance the overall guest experience, ensuring it meets the high expectations set by the hotel’s standards.

Rooms
Hôtel Louvre-Lens - Esprit de France delights guests with its beautifully refurbished and modern rooms that are tastefully decorated. Despite some complaints about room size with many describing the rooms as small or compact, the comfortable and stylish furnishings seem to make up for the limited space. Several guests appreciated the cleanliness and quiet ambiance of the rooms, as well as the modern and well-equipped bathrooms.

The hotel excels in creating a cozy atmosphere with its simple yet exquisite decor, often described as being in line with current trends. Spacious bathrooms with showers and bathtubs are frequently mentioned as highlights. For those seeking tranquility, the soundproofing of the rooms is perfect, ensuring a peaceful stay.

Although there are mentions of the smaller rooms being a bit tight or dark, especially those facing the street, the hotel compensates with thoughtful touches such as air conditioning, blackout curtains and comfortable beds. In summary, the rooms at Hôtel Louvre-Lens are admired for their modern elegance and comfort, although potential guests should be prepared for snug accommodations.

Beds
At Hôtel Louvre-Lens - Esprit de France, guests overwhelmingly commend the comfort of the beds. Many reviews highlight the beds as very comfortable with some describing the bedding as high-quality and extremely soft. The terms 'excellent' and 'top level of comfort' frequently appear, emphasizing the superior sleeping experience. A few reviews did note the firmness of the beds with some guests finding them either too firm or not firm enough, though still generally praising their comfort. Additionally, there were mentions of the beds being beautiful and cozy. However, some guests had issues with the size, remarking that the beds were quite short and left minimal space around them, which affected their sleep quality. Despite these few concerns, the overall sentiment points to a restful and comfortable stay, supported by well-maintained and clean bedding.

Cleanliness
At Hôtel Louvre-Lens - Esprit de France, guests consistently remark on the exceptional cleanliness and comfort of their stay. The rooms and bathrooms receive high praise for being spotlessly clean and impeccably maintained. Visitors describe the entire establishment as clean and welcoming with an atmosphere that is both nicely furnished and efficient. Many highlight the meticulous upkeep by housekeeping, ensuring that everywhere, from rooms to common areas, remains immaculate. The hotel's environment is described as relaxing and stylish with all amenities available and in pristine condition. Overall, the superb cleanliness and well-maintained facilities contribute significantly to a pleasant and comfortable guest experience.

Staff
The reviews for Hôtel Louvre-Lens - Esprit de France consistently highlight the exceptional performance of the hotel staff. Guests found the staff to be not only friendly but also remarkably efficient and attentive. Words like "smiling," "welcoming," and "charming" frequently appear, underscoring the warm atmosphere that the team creates. The front desk staff, in particular, received praise for their helpfulness and perfect communication.

The level of service provided is described as excellent with staff being noted for their unparalleled assistance and great professionalism. The staff's kindness and politeness never go unnoticed, contributing significantly to the overall pleasant and accommodating environment. Guests emphasized the friendliness and responsiveness of the personnel, depicting the team as always available to assist with a smile. Whether at reception or in the restaurant, the attentive staff ensure a positive experience for the guests throughout their stay.

Overall, the reviews paint a picture of a hotel where guests can expect to be warmly welcomed and superbly taken care of by a highly professional and friendly team.

Wi-Fi
The WiFi at Hôtel Louvre-Lens - Esprit de France is generally praised by guests with many describing it as fast, free and reliable. Feedback highlights that the WiFi connection works well and is easy to use, making it convenient for travelers who need seamless internet access during their stay. Despite a few mentions of issues with connection, the overall sentiment suggests that guests find the WiFi service to be excellent and efficient.

Gym
The gym at Hôtel Louvre-Lens - Esprit de France receives high praise from guests, often highlighted as a key feature of their stay. The modern, clean and well-setup gym facilities are frequently described as brilliant with exceptional equipment ensuring a quality workout experience. Many guests emphasize the gym's pleasant atmosphere and generous seating areas, which contribute to an overall positive experience. The addition of a sauna and a fitness room available in the late afternoon is an appreciated bonus, making the wellness offerings at the hotel robust and enjoyable. The gym etiquette is also commendable, fostering a comfortable and respectful environment for all users. For those looking to maintain their fitness regimen while traveling, Hôtel Louvre-Lens offers a compelling option with its top-notch amenities.

Family
Hôtel Louvre-Lens - Esprit de France consistently receives positive feedback from families traveling with children. The hotel is often praised for its comfortable, kid-friendly environment and a homely atmosphere that makes guests feel like part of the family during their stay. Families who stayed in the spacious and well-appointed family suite, including those with young children aged 4 and 7, were especially pleased with the accommodations. Public areas feature family entertainment, enhancing the overall happy atmosphere. Although a few guests noted minor issues, such as missing pillows on children's beds, the general consensus is that it is a family-friendly hotel suited to the needs of parents and kids alike.

4 Star
Hôtel Louvre-Lens - Esprit de France is often recognized for its comfortable and well-deserved four-star rating with many guests affirming its high standards and overall excellence. The hotel creates a pleasant and welcoming atmosphere, contributing to a positive stay. While it is frequently noted as a deserving four-star establishment, some reviews suggest the breakfast and overall service could be improved to fully meet the expected standards of such a rating. A few also mentioned that certain facilities might not completely align with the four-star classification. Despite these points, the hotel generally maintains a favorable reputation for providing a satisfactory experience.

Accessible
'Hôtel Louvre-Lens - Esprit de France' receives positive remarks for its accessibility features. Guests highlight that the hotel rooms and facilities are designed with accessibility in mind, noting the appropriateness of entrance sizes and the helpfulness of large doors. The elevator is consistently reliable, ensuring easy movement between floors. The accessible room was perfectly suited for guests with disabilities, featuring amenities like an Italian shower and a high-quality bathroom. The hotel's layout is considered important and well-thought-out to cater to accessibility needs. Additionally, convenient parking facilities and a very good and varied breakfast contribute to a comfortable stay. Though some limitations in accessibility were mentioned, overall, the hotel is commended for its efforts to accommodate guests with disabilities.

Luxury
Hôtel Louvre-Lens - Esprit de France offers an upscale stay characterized by elegant rooms and modern, luxurious decorations. Guests have described it as a magnificent and luxurious hotel, providing access to notable amenities including a sauna and gym. The architectural renovation has been praised, contributing to its very classy atmosphere. The fine dining experience and beauty products from the brand Codage add to the sense of luxury and comfort. Despite the high-end offerings, the hotel is noted for providing a luxurious experience at an affordable price. Overall, it stands out as an excellent four-star hotel with upscale touches that make it feel truly special.


No, Hôtel Louvre-Lens - Esprit de France doesn't have any pool.

No, a spa isn't available at Hôtel Louvre-Lens - Esprit de France.

Yes, Hôtel Louvre-Lens - Esprit de France welcomes dogs.

No, parking facilities aren't available at Hôtel Louvre-Lens - Esprit de France.

Yes, Hôtel Louvre-Lens - Esprit de France has a gym.

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