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Summary of reviewsLoisach Smarthotel by keyone, situated in the picturesque village of Lermoos within the Zugspitze arena, is highly praised for its unbeatable central location. Guests appreciate the hotel's proximity to major attractions like the Grubigstein ski lifts and Mount Zugspitze, making it ideal for skiing, hiking and cycling enthusiasts. The nearby charming shops, delightful restaurants and essential amenities such as supermarkets further enhance the convenience of this prime location.
A standout feature of the hotel is its breakfast offerings, which receive rave reviews for their variety, freshness and quality. Guests enjoy the rich and plentiful options, including vegetarian and vegan alternatives, along with the friendly and accommodating breakfast staff who contribute positively to the dining experience.
The rooms at Loisach Smarthotel are noted for being spacious, clean and comfortable with many featuring balconies that offer stunning mountain views. Modern furnishings, renovated bathrooms and cozy touches contribute to a pleasant stay. However, some guests mentioned minor issues like hard mattresses and the placement of showers within the rooms.
Cleanliness is frequently emphasized with many guests acknowledging the well-maintained rooms and common areas. Despite some reports of outdated hallways and facilities, the general sentiment reflects satisfaction with the hotel's hygiene standards.
The limited but friendly and helpful staff, especially those handling breakfast, positively impact guests' experiences. Even though there is minimal physical staff presence, their cheerful and welcoming demeanor is highlighted as a strong point.
Wi-Fi at the hotel is free and generally functional, albeit with occasional issues of having to log back in frequently. The fitness room and swimming pools receive mixed reviews; while the indoor pool and sauna are appreciated for their cleanliness and wellness benefits, the outdoor pool facilities and fitness area equipment could benefit from updates and better maintenance.
Parking facilities are ample and convenient with both free and private options available, although some guests noted difficulties in finding spaces directly at the hotel. The hotel's family-friendly environment, featuring spacious rooms and a convenient location for local activities, adds to its appeal for those traveling with children.
In summary, Loisach Smarthotel by keyone offers a comfortable and versatile stay with its exceptional location, delightful breakfast, spacious rooms and friendly staff, making it a favored choice for travelers exploring the beautiful region of Lermoos.
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