Smartflats Design - Cathédrale
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Summary of reviewsSmartflats Design - Cathédrale offers a highly convenient location in the heart of Liège, appealing to urban explorers who appreciate easy access to local attractions, shopping, and vibrant nightlife. Many guests commend its central setting, which, despite its lively surroundings, provides a surprisingly quiet and peaceful retreat. Spacious and modern apartments serve as a great base for both leisure and business travelers who enjoy being steps away from popular city spots.
The rooms are generally praised for their spaciousness and comfortable layout, contributing to a secure and cozy atmosphere for guests. However, some have noted the need for improvements in maintenance, especially regarding the condition of furniture and beds. Issues such as mattresses made up of two singles pushed together and challenges accessing higher floors without an elevator have been reported. While the visual appeal of the apartments is captured well in photographs, guests should be aware that there might be discrepancies with actual conditions.
Despite the positive aspects of location and space, several consistent issues detract from the overall experience at Smartflats Design - Cathédrale. Cleanliness is a significant concern, with reports of dust, mold, unpleasant odors, and insects affecting the quality of stays. Additionally, customer service appears lacking due to remote handling of issues and infrequent satisfactory responses to guest concerns, including the problematic Wi-Fi service which often resulted in a lack of connectivity.
In summary, while Smartflats Design - Cathédrale excels in providing a prime location and spacious living quarters, potential guests should be prepared for possible challenges related to cleanliness, maintenance, and customer service responsiveness.
The rooms are generally praised for their spaciousness and comfortable layout, contributing to a secure and cozy atmosphere for guests. However, some have noted the need for improvements in maintenance, especially regarding the condition of furniture and beds. Issues such as mattresses made up of two singles pushed together and challenges accessing higher floors without an elevator have been reported. While the visual appeal of the apartments is captured well in photographs, guests should be aware that there might be discrepancies with actual conditions.
Despite the positive aspects of location and space, several consistent issues detract from the overall experience at Smartflats Design - Cathédrale. Cleanliness is a significant concern, with reports of dust, mold, unpleasant odors, and insects affecting the quality of stays. Additionally, customer service appears lacking due to remote handling of issues and infrequent satisfactory responses to guest concerns, including the problematic Wi-Fi service which often resulted in a lack of connectivity.
In summary, while Smartflats Design - Cathédrale excels in providing a prime location and spacious living quarters, potential guests should be prepared for possible challenges related to cleanliness, maintenance, and customer service responsiveness.
Apartment near Nightlife Spots
Apartment with Free Wi-Fi
Guest Reviews
Smartflats Design - Cathédrale boasts an impressive location in the heart of Liège, making it an excellent choice for travelers seeking convenience and accessibility. Guests frequently praise its central position, situated right in the city center, which allows easy access to local attractions, shopping streets, and a variety of restaurants. The proximity to the cathedral square and nearby supermarkets adds to the appeal of this well-located accommodation. Despite the central setting, some guests appreciate that the apartments are surprisingly quiet, providing a peaceful retreat from the city's hustle and bustle.
With spacious and modern apartments, Smartflats Design - Cathédrale serves as an ideal base for those who enjoy urban experiences, whether it's exploring during the day or enjoying nightlife in the evenings. Its central location makes it perfect for travelers who desire to be steps away from popular spots while enjoying comfortable living spaces. Whether visiting Liège for business or leisure, the excellent location of Smartflats Design - Cathédrale offers a practical and enjoyable stay in the city.
Travelers seeking a central and convenient location in Liège find Smartflats Design - Cathédrale appealing, as the apartments are situated right in the heart of the city. Guests appreciate the spaciousness of the rooms, with apartments being described as large enough and offering a comfortable layout. The location also provides a level of security that adds to the overall sense of comfort for guests.
Despite the generous size of the apartments, some aspects of maintenance could be improved. While the apartments are noted for being clean and warm, there are concerns about the condition of the furniture and bedding. Beds are sometimes reportedly made up of two single mattresses pushed together, and there have been remarks on beds being comfortable, though some issues with mattresses and sofas are noted. Additionally, the requirement to access higher floors of the building via stairs may pose a challenge for those with heavy luggage or mobility concerns.
The photographic presentation of Smartflats Design - Cathédrale captures the allure of the property, yet prospective guests should be mindful that the realities may differ from the impressions made online.
Smartflats Design - Cathédrale offers a mix of experiences when it comes to sleeping accommodations. Among the highlights are the very comfortable beds that guests have praised for providing a restful night's sleep. However, some travelers have encountered significant issues, particularly concerning mattress hygiene. There have been reports of bedbugs infesting the beds, as well as stained and worn-out mattresses, which undeniably impacted the stay for some guests.
Though there are mentions of excellent beds and comfortable mattresses that stand out in certain rooms, it's crucial to note that issues such as broken sofa beds and improperly configured double beds have also been cited. These inconsistencies suggest that while some guests might enjoy a pleasant sleep, others could face challenges that affect the overall experience. For those planning to visit, it might be beneficial to verify any updates regarding bed maintenance to ensure a stay that meets expectations for comfort and cleanliness.
While staying at Smartflats Design - Cathédrale, guests have expressed serious concerns regarding the cleanliness of the accommodation. Reports highlight pervasive issues such as dust, mold, and general filth across various surfaces and fixtures. Several reviews mention the presence of unpleasant odors, particularly emanating from the shower drains, and an overall neglect in housekeeping. Areas like the kitchen and bathroom appear to be particularly problematic, with complaints about dirt, stains, and even unsanitary conditions. The living room was described as infested with insects, including bedbugs and ants, significantly affecting the comfort and quality of guests' experiences. The upkeep of amenities seems minimal, with broken tiles, damaged furniture, and a notable gap in cleanliness standards. While the bedding was occasionally noted as clean, overall hygiene fell short, leading guests to describe their stays as disappointing and far below expectations.
Smartflats Design - Cathédrale seems to have room for improvement when it comes to customer service. Guests have frequently experienced challenges in reaching the staff, as the interactions appear to be handled remotely with little to no in-person support. There are numerous accounts of delayed or absent responses to complaints and concerns, leaving guests feeling frustrated. While there are instances where contact with the staff was described as pleasant, this was overshadowed by repeated inadequacies in resolving issues or offering assistance.
Efforts to address service requests or problems during stays were often met with negligible response from the team. Many guests noted that communication was lacking, with complaints acknowledged but rarely acted upon, contributing to an overall ineffective and unpleasant customer experience. Challenges such as unreliable internet, poor hygiene in rooms, and procedural issues like late receipt of entry codes added to the dissatisfaction. Consequently, the negative reviews suggest that potential visitors may face unpredictable and disappointing service interactions.
Guests at Smartflats Design - Cathédrale have consistently faced issues with the Wi-Fi, with reports indicating a complete lack of connectivity throughout their stays. Many visitors experienced no internet access for the duration of their visit, highlighting a persistent problem with the hotel's Wi-Fi service. Attempts to resolve the issue through customer service have reportedly been unhelpful, leaving guests without a functioning internet connection despite their efforts to address it. The lack of Wi-Fi appears to be a significant concern for those staying at this location.
The location of Smartflats Design - Cathédrale is ideal for those who thrive in vibrant settings, situated at the heart of the party district. Guests staying here appreciate the easy access to a variety of food and shops, making it convenient for all-day excursions. The area is lively, offering a perfect atmosphere for individuals who enjoy engaging in the bustling nightlife. However, visitors should be prepared for the noise that accompanies such a central spot, as evenings can be quite noisy due to the activity outside. While this energetic environment enhances the excitement for those seeking night-time entertainment, it might be challenging for guests looking for a quieter stay.
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Location
With spacious and modern apartments, Smartflats Design - Cathédrale serves as an ideal base for those who enjoy urban experiences, whether it's exploring during the day or enjoying nightlife in the evenings. Its central location makes it perfect for travelers who desire to be steps away from popular spots while enjoying comfortable living spaces. Whether visiting Liège for business or leisure, the excellent location of Smartflats Design - Cathédrale offers a practical and enjoyable stay in the city.
Rooms
Despite the generous size of the apartments, some aspects of maintenance could be improved. While the apartments are noted for being clean and warm, there are concerns about the condition of the furniture and bedding. Beds are sometimes reportedly made up of two single mattresses pushed together, and there have been remarks on beds being comfortable, though some issues with mattresses and sofas are noted. Additionally, the requirement to access higher floors of the building via stairs may pose a challenge for those with heavy luggage or mobility concerns.
The photographic presentation of Smartflats Design - Cathédrale captures the allure of the property, yet prospective guests should be mindful that the realities may differ from the impressions made online.
Beds
Though there are mentions of excellent beds and comfortable mattresses that stand out in certain rooms, it's crucial to note that issues such as broken sofa beds and improperly configured double beds have also been cited. These inconsistencies suggest that while some guests might enjoy a pleasant sleep, others could face challenges that affect the overall experience. For those planning to visit, it might be beneficial to verify any updates regarding bed maintenance to ensure a stay that meets expectations for comfort and cleanliness.
Cleanliness
Staff
Efforts to address service requests or problems during stays were often met with negligible response from the team. Many guests noted that communication was lacking, with complaints acknowledged but rarely acted upon, contributing to an overall ineffective and unpleasant customer experience. Challenges such as unreliable internet, poor hygiene in rooms, and procedural issues like late receipt of entry codes added to the dissatisfaction. Consequently, the negative reviews suggest that potential visitors may face unpredictable and disappointing service interactions.
Wi-Fi
Nightlife
No, Smartflats Design - Cathédrale doesn't have any pool.
No, a spa isn't available at Smartflats Design - Cathédrale.
No, Smartflats Design - Cathédrale doesn't allow dogs.
No, parking facilities aren't available at Smartflats Design - Cathédrale.
No, Smartflats Design - Cathédrale doesn't have a gym.
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