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Summary of reviewsMicrotel Inn & Suites by Wyndham Lillington/Campbell University receives positive reviews for its strategic location and excellent service. Situated conveniently near Campbell University, the hotel is an ideal choice for visitors with academic ties or family in the area, and it provides easy access to nearby amenities. Guests frequently highlight the hotel’s affordability and value for money, complementing its prime location. The staff is commendably polite and helpful, contributing to a seamless experience from check-in to check-out.
The breakfast selection, though minimal and sometimes repetitive, provides an acceptable start to the day for those without high expectations. Guests appreciate the clean and comfortable rooms, with both smoking and non-smoking options available. The availability of handicapped accessible rooms is a plus. Despite some issues with room maintenance and features, such as broken showers and thin walls, the overall atmosphere is inviting and clean.
Cleanliness is a major strength, with the hotel consistently praised for maintaining a high standard of hygiene. Guests describe the environment as cozy and aesthetically pleasing, feeling comfortable and well-cared for during their stay. Although occasional noise and musty smells are noted, the emphasis remains on the spotless condition of the hotel.
The staff enhances the overall experience with their friendliness and helpfulness. Guests appreciate their accommodating nature and willingness to assist with suggestions for local dining and activities. The front desk is particularly noted for its great customer service, making the stay more enjoyable. Overall, Microtel Inn & Suites offers a blend of convenience, cleanliness, and friendly service, making it a favorable choice for guests visiting Lillington and the surrounding Campbell University area.
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