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Summary of reviewsHoliday Inn Express Lincoln City Centre by IHG, is esteemed by guests for its exceptional location, cleanliness and hospitable staff, making it a favored choice for both leisure and business travelers. Ideally situated close to the University, railway station and city center, the hotel provides easy access to Lincoln's main attractions such as the Brayford Waterfront, the castle and the cathedral, all within a short walk. Despite being near main roads, it remains a peaceful retreat, well-suited for exploring the city's dining, shopping and nightlife offerings. Ample parking facilities, while sometimes seen as an added expense, contribute to the overall convenience.
The hotel consistently receives accolades for cleanliness with both rooms and common areas described as spotless and well-maintained. Guests find the rooms spacious and modern with comfortable beds, effective amenities and effective blackout curtains, promoting restful stays. Family travelers particularly appreciate the spacious family rooms and necessary provisions like high chairs and travel cots. Nevertheless, occasional issues with room size, noise and minor wear and tear have been noted.
Praises also extend to the hotel staff, renowned for their friendliness, efficiency and local knowledge. Their helpfulness in handling guest needs and creating a welcoming atmosphere stands out as a highlight of the guest experience.
Breakfast offerings garner mixed reviews; many guests enjoy the variety and freshness of the buffet, especially the inclusive nature contributing to the value of the stay. However, some guests wished for a broader selection and better quality in hot food items. Evening dining is lesser praised with limited menu choices and small portions, though the proximity to local restaurants provides suitable alternatives.
The hotel provides free Wi-Fi, generally appreciated for its speed and reliability, although some guests reported connectivity issues and slower speeds during peak times. Parking, despite being ample and secure, comes with additional costs, seen as reasonable by some but a point of dissatisfaction for others due to unclear pre-arrival communication.
Overall, Holiday Inn Express Lincoln City Centre excels in location, cleanliness and service, making it a recommended base for experiencing Lincoln. Minor shortcomings in dining and room size are overshadowed by the hotel's numerous strengths, ensuring a positive stay for most visitors. Show more
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Hotel Taking Steps Towards Sustainability
This property has achieved a third-party sustainability certification (FuturePlus), demonstrating a commitment to environmental responsibility.
Dog Friendly Hotel
This hotel allows both dogs and cats. Note that pets cannot be left unattended. It is located close to the city centre and provides a convenient base for exploring Lincoln with your pet.
Business Hotel
While specific details about meeting spaces aren't provided, Holiday Inn Express hotels generally offer business-friendly services and amenities.
Hotel with Parking
Parking facilities are available at this hotel.
Accessible Hotel
This hotel provides extensive accessibility, including wheelchair-accessible facilities throughout, an elevator, and dedicated wheelchair-friendly rooms with features such as roll-in showers, grab bars, tall toilets, ample turning space, and visual fire alarms. It also offers a pool lift and accessible common bathrooms.
3-Star Hotel
Located in Lincoln, this hotel offers modern accommodation with complimentary breakfast. It provides convenient access to the city's attractions and business areas. The hotel is well-suited for both leisure and business travelers.
Family Friendly Hotel
Room Types
Standard Room with Free Hot BreakfastPlease note a standard twin or double room will be allocated to you on arrival at the hotel's discretion. When you arrive at the hotel we will do our best to meet your room type preference. This is subject to availability and cannot be guaranteed.
Standard Double Room with Sofa Bed and Free Hot BreakfastA family room suitable for up to 2 adults and 2 children aged under 12 years. The room features a double bed and pull-out sofa bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
If you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.
Double Room with Free Hot Breakfast - AccessibleA wheelchair accessible room suitable for up to 2 adults. This spacious room has a double bed, wider doorways and adapted bathroom facilities. It also features free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
Standard Twin Room with Free Hot BreakfastA twin room suitable for up to 2 adults. This room features 2 single beds, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
Standard Double Room with Free Hot BreakfastA double room suitable for up to 2 adults. This room features a double bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.
Guest Reviews
8.5
Very Good
Location
Holiday Inn Express Lincoln City Centre by IHG, boasts a fantastic location that guests consistently praise. The hotel is ideally situated for exploring Lincoln and its surrounding areas with many of the city's main attractions just a short walk away. Guests appreciate the proximity to the University, railway station and city center, making it convenient for both leisure and business travelers.
Visitors highlight the ease of access to popular spots such as the Brayford Waterfront, the castle and the cathedral, mostly within a 10-15 minute walk. The location is particularly favorable for guests visiting students or attending events at the Engine Shed, a renowned local venue. Despite being near main roads, the hotel remains a peaceful retreat for those looking to unwind after a day's exploration.
The hotel's central positioning allows easy walks to numerous restaurants, bars and shopping centers, making it perfect for a night out or a sightseeing day. Guests also often mention the ample parking facilities, which enhance the convenience, although some feel the parking fee is a downside.
Overall, the Holiday Inn Express Lincoln City Centre serves as an excellent base for visitors wanting to experience the charm of Lincoln. Its clean, modern rooms and friendly staff add to the positive guest experience, complemented by a breakfast that, while varied and generally well-received, receives mixed reviews regarding its consistency. Despite minor shortcomings, its strategic location and excellent amenities make it a recommended choice for a stay in Lincoln.
Breakfast
The breakfast experience at the Holiday Inn Express Lincoln City Centre by IHG, has garnered mixed feedback from guests. On the positive side, numerous visitors praised the breakfast for its variety, ample selection and continually replenished buffet. Many found the breakfast excellent, highlighting its quality, freshness and plentiful offerings, including options like scrambled eggs, bacon and a good range of cereals, fruits and croissants. Special dietary needs such as gluten-free and vegan options were also catered to upon request, providing a satisfying experience for those with specific requirements.
Guests appreciated the breakfast being included in the room price, enhancing the overall value of their stay. Some specifically mentioned the great selection for both hot and cold food, describing it as tasty, fresh and well-cooked. Families and business travelers alike found the breakfast reliable and satisfactory, meeting their needs for a good start to the day.
However, the breakfast did not impress everyone. Some guests noted a limited range of hot food choices and desired more variety, including items like mushrooms, tomatoes, fried eggs and different kinds of juices. A few expressed disappointment over the quality of certain food items, particularly the scrambled eggs and sausages with some describing them as overcooked or of lower quality. On busy days, the breakfast area was sometimes chaotic, leading to a less than pleasant dining experience.
Overall, while the breakfast at the Holiday Inn Express Lincoln City Centre generally pleased many for its range, taste and inclusiveness, improvements in variety, quality and the handling of peak times could enhance the experience further.
Dinner
Holiday Inn Express Lincoln City Centre offers a convenient location with a variety of nearby dining options, making it an excellent base for exploring Lincoln. Guests praised the quality and taste of the food available at the hotel, especially the inclusive and well-maintained breakfast, which features items like scrambled eggs, beans, bacon and sausage alongside the usual continental fare.
However, the evening dining experience received mixed feedback. While some appreciated the convenience and found the evening meals tasty, others noted a limited menu and small portions. The bar food and evening meal options were often described as inadequate with guests expressing a desire for more choice and variety, particularly for vegetarians and beer selections.
The dining area itself was clean and well-maintained and the availability of some food 24 hours was a plus. Despite the limited dinner menu, the location near various restaurants and bars, including fast-food options like McDonald's, provided ample alternatives for those looking to dine out. For travelers who prefer to stay in, the lack of extensive evening meal options might be a consideration.
Rooms
Holiday Inn Express Lincoln City Centre by IHG, offers rooms that consistently receive praise for their cleanliness and comfort. Many guests highlight the spacious and well-maintained nature of the rooms, often noting the modern and chic decor that adds to their overall appeal. The rooms come equipped with all necessary amenities, including tea and coffee making facilities, air conditioning and effective blackout curtains, to enhance the guest experience.
Guests appreciate the comfortable beds and strong showers, contributing to a good night's sleep and a refreshing start to the day. The hotel also provides convenient facilities such as good car parking and a friendly, efficient staff, making the stay even more pleasant.
There's a consensus on the superb location, which is very convenient for city center access and offers great views of Lincoln from some rooms. Despite these positive aspects, a few recurring issues include room size limitations, occasional noise disturbances from ongoing construction work or traffic and minor instances of wear and tear.
Family rooms are notably spacious and clean, accommodating larger groups well, although some guests find the additional sofa bed to cause the room to be cramped. Some rooms might benefit from improved soundproofing and additional storage space. Nevertheless, the overall high standard of room maintenance and comfort positions the hotel as a solid choice for both short and extended stays.
Beds
Holiday Inn Express Lincoln City Centre by IHG, offers a range of bedding options that varied in guest feedback. Many guests appreciated the comfort of the beds with numerous mentions of very comfortable and super comfy beds. The option to choose between firm or soft pillows was particularly highlighted, adding to the customizable comfort experience. Positive remarks also noted the cleanliness of the beds, contributing to a pleasant stay.
However, several guests pointed out that the double beds were relatively small, which could be a consideration for those who prefer more spacious sleeping arrangements. Some guests found the mattresses too soft, resulting in dips, while others described them as too firm or even rock hard, indicating a mixed reception in terms of mattress firmness.
The sofa beds, unfortunately, received criticisms for being small and uncomfortable with issues like food remnants under the cushions and noisiness further detracting from their appeal. A few reviews also mentioned issues with bed stains and an uncomfortable initial night's sleep due to the firmness of the beds or the position of the bed against the wall.
In summary, while the comfort of the standard beds was frequently praised, the size and firmness were points of contention for some guests. The hotel seems to offer overall comfortable bedding but with room for improvement, particularly with the sofa beds and double bed sizes.
Cleanliness
Holiday Inn Express Lincoln City Centre by IHG, consistently receives praise for its exceptional cleanliness and well-maintained environment. Guests frequently highlight the spotless and tidy conditions of both the rooms and the common areas of the hotel. The rooms are described as very clean, comfortable and equipped with all necessary amenities, making for a pleasant stay. The bedding and bathrooms are often noted to be spotlessly clean, contributing significantly to the overall comfort of the guests.
The hotel itself maintains a high standard of cleanliness throughout with public areas and shared facilities such as the breakfast area also kept scrupulously clean. This commitment to cleanliness extends to the modern and well-maintained appearance of the hotel, which is appreciated by guests seeking a fresh and airy atmosphere. Additionally, the staff at the hotel, who are friendly and efficient, ensure that cleanliness and guest comfort are top priorities.
While a few minor issues such as occasional carpet stains or dirty marks have been noted, these are exceptions rather than the norm and the overall feedback highlights an impeccably clean and comfortable environment. This consistent attention to cleanliness makes the Holiday Inn Express Lincoln City Centre a reliable choice for travelers valuing hygiene and well-kept accommodations.
Staff
The guests of Holiday Inn Express Lincoln City Centre by IHG, consistently praise the hotel's staff for their exceptional service. Descriptions such as friendly, helpful and efficient are recurrent throughout the reviews, highlighting a team that goes above and beyond to accommodate guest needs. The staff's professionalism and knowledge about local amenities add to the overall positive experience with the front desk and reception staff receiving particular commendations for their welcoming attitudes. Guests frequently note the warm and pleasant interactions with the team with specific mentions of staff being attentive, polite and responsive. Instances of staff handling early check-ins, extending car park usage and diligently attending to details illustrate their commitment to excellent customer service. This consistently friendly and helpful behavior from the staff creates a welcoming atmosphere, making it clear that they are a standout feature of the hotel.
Wi-Fi
The Holiday Inn Express Lincoln City Centre by IHG, garners positive remarks for its clean rooms and exceptionally friendly and helpful staff. Guests frequently praise the staff's friendliness and their readiness to provide good information on local amenities. Despite these positive aspects, the hotel appears to have mixed reviews regarding its Wi-Fi service. Many guests appreciated the free Wi-Fi, describing it as fast, reliable and accessible throughout the hotel. However, others experienced issues such as intermittent connections, slow speeds in the evening and spotty coverage in certain areas. Overall, while the Wi-Fi could be improved, its general functionality seems to satisfy most visitors.
Parking
The Holiday Inn Express Lincoln City Centre by IHG, generally offers a variety of parking options which many guests found convenient and ample. On-site parking is particularly appreciated for its ease of access and security. Guests frequently highlighted that despite being busy, especially during peak times like bank holidays, there was usually plenty of parking available.
However, parking at the hotel comes with extra costs, which several reviewers noted as a downside. The fees are perceived by some as expensive with rates around £5 to £15 per night. While a few guests found the parking charges reasonable or affordable, others felt that the parking costs were not clearly communicated before arrival, which led to some frustrations.
Some reviews also pointed out issues with the clarity of parking instructions and signage, causing initial confusion. Despite these minor setbacks, the parking facilities are generally seen as satisfactory and well-managed, ensuring that guests could park their vehicles securely and conveniently.
Overall, while paying for parking is an inevitable part of staying at this hotel, the good arrangement, security and available options make it a manageable aspect for many travelers.
Family
Holiday Inn Express Lincoln City Centre by IHG, is widely recognized as an ideal choice for family stays. The hotel offers a variety of family-friendly amenities and services that make it a popular choice for those traveling with children. Many guests appreciated the spacious and well-equipped family rooms, which often include additional beds such as sofa beds and interconnected rooms, catering to the needs of larger groups.
The hotel provides essential family amenities like high chairs and travel cots, ensuring a comfortable stay for younger children. The family rooms are noted for being clean and adequately sized, offering enough space for everyone to enjoy their stay without feeling cramped. Families also highlighted the convenience of having TVs and DVD players available for entertainment.
Guests frequently praised the hotel's welcoming atmosphere and kind, polite staff, which added to the positive experience for families. The breakfast provided was a hit among family members, especially the children, adding to the overall convenience and enjoyment of the stay.
Despite a few minor issues, such as difficulties maneuvering in rooms with both a bed and a sofa bed and occasional noise disturbances, the general consensus is that the hotel is well-suited for family stays. The convenient location, ample parking and family-centric services make it a recommended choice for those visiting Lincoln City Centre, whether for a short trip or an extended family vacation.
3 Star
Holiday Inn Express Lincoln City Centre by IHG, offers a stay that aligns well with its three-star rating, providing a satisfactory experience at a reasonable price. The hotel meets basic expectations for a mid-range property, making it a decent option for those seeking budget-friendly accommodations. The facilities and amenities, though standard, are well-kept and adequate for its class. Guests appreciate the clean and comfortable rooms, which, though not luxurious, provide a pleasant stay.
The breakfast is highlighted as good for its category, adding to the overall value of the stay. Friendly and helpful staff contribute positively to the guest experience, ensuring a warm and welcoming environment. While the bar prices are noted to be high and the TV offerings basic, these elements do not overshadow the hotel's overall appeal as a good value option.
The central location of the hotel is a significant advantage, though some guests note the property is slightly dated relative to the price. Parking fees are considered steep by some visitors, but this does not detract substantially from the overall satisfactory experience.
In conclusion, Holiday Inn Express Lincoln City Centre serves well as a comfortable and affordable choice within its three-star rating, delivering on all standard expectations with a few notable positives like clean rooms, a good breakfast and friendly service.
Business
Holiday Inn Express Lincoln City Centre by IHG, is frequently praised for its suitability for business travelers. The hotel’s central location makes it a convenient choice for business meetings and events with easy access from the car park enhancing its appeal for company guests.
The rooms are well-equipped, offering good wifi, comfortable seating and decent laptop workspaces, all conducive to a professional atmosphere. Visitors have highlighted the adequacy of business amenities and the spacious areas available for meetings. While some guests noted the need for additional business facilities, the overall consensus emphasizes the hotel’s business-friendly environment.
The hotel staff and services are deemed helpful for business purposes, offering amenities that support professional needs such as workspace and available adapters. Parking facilities, a quiet ambiance and reasonable pricing further contribute to its attractiveness for business trips and short stays.
Apart from business-specific attributes, the hotel provides comfortable rooms and breakfast, making it suitable for both business and short leisure stays. Despite some suggestions for improvement in business amenities, the hotel's central location and adequate facilities make it a recommended choice for business travelers visiting Lincoln.
Accessible
Holiday Inn Express Lincoln City Centre, an IHG Hotel, has received varied feedback regarding its accessibility features, but there are numerous positive aspects highlighted in guest reviews. The property is largely applauded for its thoughtful design and ease of access for disabled guests. Accessibility facilities such as large, well-equipped bathrooms with continuous hot water and accessible showers make the stay comfortable. Guests have pointed out that the hotel offers wheelchair accessible car parks and guest rooms, ensuring that mobility concerns are well-addressed.
Lifts and elevators are available, facilitating easy movement between floors and accessible restroom facilities are provided. The guest rooms designed for accessibility are noted for their ample space. Disabled parking availability further enhances convenience for those with limited mobility.
The hotel's location is praised for being easily accessible and within walking distance to the city center, making it suitable for individuals with disabilities. However, some areas within the hotel are not fully accessible and the overall accessibility has been ranked as fair by some guests. While the hotel makes considerable efforts to cater to disabled guests, a few reviews have noted areas for improvement, such as the absence of lifts in certain parts, which may pose difficulties for those who cannot walk.
Overall, despite a few shortcomings, Holiday Inn Express Lincoln City Centre generally provides a supportive environment for disabled guests, offering key facilities to ensure a comfortable stay.
Dog Friendly
Holiday Inn Express Lincoln City Centre is widely recognized for its dog-friendly atmosphere, making it an ideal choice for dog owners. The hotel accepts dogs and creates a welcoming environment for them. Guests have found the dog amenities provided to be satisfactory and appreciated the nice, well-kept areas designated for dogs. The staff is described as very accommodating towards dogs, enhancing the overall pet-friendly experience.
However, it is worth noting that some guests were surprised by the higher-than-expected costs for bringing a dog. Instances of dog barking from rooms and noise from downstairs were mentioned, indicating that noise could be an issue for some visitors. Despite these minor drawbacks, the hotel's policies and facilities are generally regarded as excellent for dog lovers with numerous families traveling with their pets. The hotel successfully creates a pet-friendly atmosphere, making it a notable option for those who prefer to travel with their dogs.
No, Holiday Inn Express Lincoln City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Lincoln City Centre by IHG.
Yes, Holiday Inn Express Lincoln City Centre by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Lincoln City Centre by IHG.
No, Holiday Inn Express Lincoln City Centre by IHG doesn't have a gym.