Guaratur Hotel
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Summary of reviewsGuaratur Hotel is praised for its highly advantageous location, being situated in a quiet yet central part of Linhares. This strategic positioning offers guests easy access to an array of local amenities such as cafes, bakeries, pharmacies and shopping centers, making it highly suitable for both business travelers and tourists. The proximity to Rio Doce Hospital and Shopping Pátio Mix, as well as the ease of parking and moving about the city, add to its appeal. The comfortable accommodations and the good cost-benefit ratio further bolster its recommendation among visitors.
The breakfast experience at Guaratur Hotel is generally well-received with many guests appreciating the variety and quality of the offerings. Highlights include an array of fruits, breads, cakes, coffee and cold cuts with coffee receiving particular praise. However, there is room for improvement in terms of food freshness, variety and the breakfast area's size to accommodate more guests comfortably.
Room reviews reveal a blend of positive and negative feedback. On the positive side, guests value the spaciousness, brightness and design of the rooms, including amenities like air conditioning and kitchen facilities. However, issues such as musty smells, mold, inconsistent cleanliness and noise from outside have been noted, indicating a need for enhanced maintenance and cleaning protocols.
Cleanliness is another area with mixed reviews. While some guests find the hotel clean and well-organized, others report recurring issues such as mold, musty smells and inconsistent cleaning routines. Ensuring more thorough and regular cleaning could address these concerns and align with guests' expectations.
The staff at Guaratur Hotel is consistently praised for their friendliness, attentiveness and professionalism. Reception staff, in particular, are commended for providing a warm and seamless check-in experience. However, there are occasional mentions of less friendly interactions, suggesting a need for consistently high service standards.
Wi-Fi quality at the hotel has received mixed reactions. While some guests experience satisfactory connectivity, many face issues with slow speeds, weak signals and inconsistent reception, especially in individual rooms.
Feedback on the beds at Guaratur Hotel shows varied guest experiences. While some find them comfortable and well-maintained, others report problems with the age and condition of the mattresses, unpleasant smells, bed size and even bed bugs. Addressing these concerns could significantly enhance the sleeping experience for visitors.
In summary, Guaratur Hotel offers a strategically located and comfortable stay in Linhares, enhanced by a generally positive breakfast experience and commendable staff service. Addressing maintenance, cleaning, Wi-Fi and bedding issues could further elevate the guest experience.
The breakfast experience at Guaratur Hotel is generally well-received with many guests appreciating the variety and quality of the offerings. Highlights include an array of fruits, breads, cakes, coffee and cold cuts with coffee receiving particular praise. However, there is room for improvement in terms of food freshness, variety and the breakfast area's size to accommodate more guests comfortably.
Room reviews reveal a blend of positive and negative feedback. On the positive side, guests value the spaciousness, brightness and design of the rooms, including amenities like air conditioning and kitchen facilities. However, issues such as musty smells, mold, inconsistent cleanliness and noise from outside have been noted, indicating a need for enhanced maintenance and cleaning protocols.
Cleanliness is another area with mixed reviews. While some guests find the hotel clean and well-organized, others report recurring issues such as mold, musty smells and inconsistent cleaning routines. Ensuring more thorough and regular cleaning could address these concerns and align with guests' expectations.
The staff at Guaratur Hotel is consistently praised for their friendliness, attentiveness and professionalism. Reception staff, in particular, are commended for providing a warm and seamless check-in experience. However, there are occasional mentions of less friendly interactions, suggesting a need for consistently high service standards.
Wi-Fi quality at the hotel has received mixed reactions. While some guests experience satisfactory connectivity, many face issues with slow speeds, weak signals and inconsistent reception, especially in individual rooms.
Feedback on the beds at Guaratur Hotel shows varied guest experiences. While some find them comfortable and well-maintained, others report problems with the age and condition of the mattresses, unpleasant smells, bed size and even bed bugs. Addressing these concerns could significantly enhance the sleeping experience for visitors.
In summary, Guaratur Hotel offers a strategically located and comfortable stay in Linhares, enhanced by a generally positive breakfast experience and commendable staff service. Addressing maintenance, cleaning, Wi-Fi and bedding issues could further elevate the guest experience.
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Guest Reviews
Guaratur Hotel boasts a highly praised location, frequently highlighted as a top feature by guests. Situated in a quiet yet central area, it offers convenient access to a variety of local amenities such as cafes, bakeries, pharmacies and shopping centers, making it ideal for both business travelers and those seeking to explore Linhares. The hotel is particularly noted for its proximity to Rio Doce Hospital and Shopping Pátio Mix. Guests appreciate the ease of parking and the overall convenience of getting around the city. Additionally, the surrounding area is described as pleasant and quiet, enhancing the restful experience for those stopping over. The combination of a great location, comfortable accommodations and good cost-benefit ratio makes it a recommended choice for visitors.
Guaratur Hotel offers a breakfast experience with a mix of positive and negative feedback from guests. On the positive side, many guests commend the hotel for serving a good and enjoyable breakfast with specific praise for the variety of food and drinks, including fruits, breads, cakes, coffee, milk, eggs and cold cuts. The coffee, in particular, has received high marks from several visitors. Some guests found the breakfast to be generous, delicious and an overall excellent start to their day.
However, there are criticisms regarding the lack of variety and the quality of the breakfast items. Several reviews mention that the breakfast was basic, simple or weak with limited options and occasionally cold or stale items. The quality of certain foods, such as diluted juice and cold savory snacks, was found lacking by some guests. The breakfast area has also been described as needing expansion to accommodate more guests comfortably.
Overall, while there are commendations for a good breakfast experience including nice coffee and a decent variety of items, there are noted areas for improvement in terms of food freshness, quality and variety to meet all guests' expectations.
Guaratur Hotel has received mixed reviews regarding their rooms, but there are notable strengths. Many guests appreciated the spaciousness and comfort the rooms offer. The large rooms, described as bright and well-designed, come with ample amenities such as air conditioning and clean bathrooms. Several reviews mention the inclusion of kitchen facilities and thoughtful furniture placement, which add to the overall convenience and appeal of the accommodations.
However, there are areas that require attention. Some guests reported musty smells, mold and infiltration issues in their rooms. Cleanliness appeared to be inconsistent with certain rooms not being cleaned daily and others suffering from stained linens and floors. Noise from outside and malfunctioning air conditioning units were additional concerns for some guests.
Despite these issues, when well-maintained, the rooms at Guaratur Hotel offer a good blend of space, comfort and useful amenities, making them a potentially great choice for visitors, provided that some of the reported maintenance concerns are addressed.
Guaratur Hotel has received varied feedback regarding its beds. Guests had differing opinions with some finding the beds wonderful and comfortable, describing them as super soft and even modern. Positive comments also included mentions of very neat and clean beds with a few guests appreciating the sturdiness and well-maintained condition of the mattresses.
However, several reviews pointed out areas needing improvement. Common complaints centered around the age and condition of the mattresses, which some guests found old, thin and even moldy. Issues with the smell of the bedding and the presence of bed bugs were also highlighted. Moreover, many guests noted the beds were uncomfortably low or small and there were instances where promised bed arrangements weren't fulfilled, such as requests for double beds resulting in single beds.
Overall, while some guests experienced a good level of comfort, others faced significant issues that the hotel might need to address to provide a consistently positive experience.
Guaratur Hotel has received mixed feedback regarding the cleanliness of its premises. Positive aspects highlight a generally clean environment with some guests noting clean and spacious apartments, satisfactory tidying and overall clean rooms. Guests also appreciate the organization and commend the staff for maintaining cleanliness in conjunction with other services like breakfast.
However, several reviews point out areas needing improvement. Issues have been raised regarding mold on the walls and ceilings, moldy smells in some rooms and instances where rooms were not cleaned daily or thoroughly. There are mentions of mold and leaks in certain rooms and some guests have pointed out that the cleanliness could be more consistent. Despite some areas of praise, the reviews suggest a need for more thorough and regular cleaning to meet expectations consistently.
Guaratur Hotel garners high praise for its exceptional staff, who are frequently highlighted for their friendliness and helpfulness across guest reviews. Many guests appreciate the polite and attentive nature of the employees, noting that the customer service is excellent. Reception staff, in particular, are often described as lovely, kind and professional, ensuring a warm welcome and seamless check-in experience.
The night shift, especially the service provided by Alexander, is commended for maintaining a high standard of assistance. The cleaning staff also receives positive remarks for their diligence and friendliness. Overall, the hotel's team is characterized as attentive and eager to assist, contributing significantly to the enjoyable stay at the hotel.
However, there are occasional mentions of areas needing improvement with some guests pointing out moments when staff were less friendly or professional. Despite these few instances, the overall sentiment leans overwhelmingly positive with the majority of guests feeling well-cared-for by the kind and efficient hotel staff.
Guaratur Hotel's Wi-Fi has received mixed feedback from guests. While some noted good Wi-Fi quality, many others experienced issues with connectivity. Guests mentioned that the Wi-Fi could be slow, weak or even completely non-functional at times. There were complaints about poor reception, particularly in individual rooms and instances of dropped signals. Overall, the hotel’s internet access appears to be inconsistent with several reviewers indicating dissatisfaction with its reliability.
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Location
Breakfast
However, there are criticisms regarding the lack of variety and the quality of the breakfast items. Several reviews mention that the breakfast was basic, simple or weak with limited options and occasionally cold or stale items. The quality of certain foods, such as diluted juice and cold savory snacks, was found lacking by some guests. The breakfast area has also been described as needing expansion to accommodate more guests comfortably.
Overall, while there are commendations for a good breakfast experience including nice coffee and a decent variety of items, there are noted areas for improvement in terms of food freshness, quality and variety to meet all guests' expectations.
Rooms
However, there are areas that require attention. Some guests reported musty smells, mold and infiltration issues in their rooms. Cleanliness appeared to be inconsistent with certain rooms not being cleaned daily and others suffering from stained linens and floors. Noise from outside and malfunctioning air conditioning units were additional concerns for some guests.
Despite these issues, when well-maintained, the rooms at Guaratur Hotel offer a good blend of space, comfort and useful amenities, making them a potentially great choice for visitors, provided that some of the reported maintenance concerns are addressed.
Beds
However, several reviews pointed out areas needing improvement. Common complaints centered around the age and condition of the mattresses, which some guests found old, thin and even moldy. Issues with the smell of the bedding and the presence of bed bugs were also highlighted. Moreover, many guests noted the beds were uncomfortably low or small and there were instances where promised bed arrangements weren't fulfilled, such as requests for double beds resulting in single beds.
Overall, while some guests experienced a good level of comfort, others faced significant issues that the hotel might need to address to provide a consistently positive experience.
Cleanliness
However, several reviews point out areas needing improvement. Issues have been raised regarding mold on the walls and ceilings, moldy smells in some rooms and instances where rooms were not cleaned daily or thoroughly. There are mentions of mold and leaks in certain rooms and some guests have pointed out that the cleanliness could be more consistent. Despite some areas of praise, the reviews suggest a need for more thorough and regular cleaning to meet expectations consistently.
Staff
The night shift, especially the service provided by Alexander, is commended for maintaining a high standard of assistance. The cleaning staff also receives positive remarks for their diligence and friendliness. Overall, the hotel's team is characterized as attentive and eager to assist, contributing significantly to the enjoyable stay at the hotel.
However, there are occasional mentions of areas needing improvement with some guests pointing out moments when staff were less friendly or professional. Despite these few instances, the overall sentiment leans overwhelmingly positive with the majority of guests feeling well-cared-for by the kind and efficient hotel staff.
Wi-Fi
No, Guaratur Hotel doesn't have any pool.
No, a spa isn't available at Guaratur Hotel.
No, Guaratur Hotel doesn't allow dogs.
No, parking facilities aren't available at Guaratur Hotel.
No, Guaratur Hotel doesn't have a gym.
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