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DOME São Bento

Lisbon , Avenida álvares Cabral 3 - 6º (Show on Map)

6.7

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1 room2 guests 1 room, 2 guests

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Summary of reviewsWallis São Bento stands out for its prime location in Rato, Lisbon, which is highly praised by guests for providing convenient access to public transportation and popular city attractions. The nearby metro station, bus, and tram connections make it an ideal base for exploring Lisbon. The hotel is strategically situated near amenities such as coffee shops, supermarkets, and eateries, offering both proximity to the vibrant city center and a peaceful environment for relaxation. Guests frequently commend the picturesque rooftop terrace views, which enhance their stay.

Breakfast at Wallis São Bento offers a simple yet pleasant experience, with a charming picnic basket delivery to rooms, although some guests desire earlier timing and more variety. The presence of a shared kitchen allows guests flexibility in meal preparation, and the neighborhood offers ample choices for those wishing to explore local cafes.

Rooms are spacious and comfortable, with guests appreciating the clean environment, dreamy bedding, and balconies offering city views. Staff members receive high marks for their friendliness and exceptional service, with employees like Pedro and Alan noted for going above and beyond. Their multilingual abilities and willingness to accommodate requests significantly enhance guest experiences.

While cleanliness mostly meets expectations, some areas need attention, such as inconsistent housekeeping and occasional issues like dust or mold. Wi-Fi connectivity offers a solid signal in some areas, although there are gaps in reliability and accessibility in certain rooms.

Parking is a challenge due to the lack of private facilities, with guests relying on paid garages nearby. Despite parking complexities, the hotel's location aids in easy exploration using public transport.

Although comfortable beds are a highlight, there are noted issues with mattress and pillow quality, suggesting a need for updates to ensure continued comfort. Overall, Wallis São Bento provides an inviting and conveniently situated accommodation option in Lisbon, with room for improvement in certain areas to enhance guest satisfaction.
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Cheap Guest House

This guesthouse provides budget accommodation near São Bento. It is located on Avenida Álvares Cabral.

Guest House Taking Steps Towards Sustainability

Guest House with Parking

Small Guest House

Room Types

About DOME São Bento

License: 1416/AL

Guest Reviews

6.7

Rated

Location

Wallis São Bento enjoys a highly praised location that proves to be one of its standout features among guest reviews. Situated in Rato, Lisbon, the hotel offers convenient access to the metro station, with many guests appreciating its proximity, just a short walk away. The locale is not only adjacent to public transportation hubs—including buses and trams—but also provides easy connectivity to the city's popular attractions and the airport.

The neighborhood itself is a strategic choice, offering plenty of nearby amenities such as coffee shops, supermarkets, pharmacies, and eateries, making it a handy base for travelers. Guests frequently mention its favorable position, which strikes a balance between being close to the vibrant city center and being peaceful enough for a relaxing stay. With a central location, visitors can comfortably walk to key areas like Bairro Alto and Rossio within 15 to 20 minutes.

Additionally, the hotel boasts a rooftop terrace that offers picturesque views and a pleasant retreat for guests to unwind and enjoy the Lisbon skyline. The staff's friendliness and willingness to assist add to the positive experience, ensuring a comfortable stay. Combining excellent value for money, cleanliness, and a cozy atmosphere, Wallis São Bento's location is undeniably one of its most attractive qualities for anyone looking to explore Lisbon with ease.

Breakfast

The breakfast experience at Wallis São Bento is a blend of convenience and simplicity, with various options available for guests. For those looking for a quick morning start, breakfast is delivered directly to the room in a charming wicker picnic basket, offering essentials such as croissants, rolls, butter, jam, cereals, and beverages like milk, coffee, and orange juice. While not extravagant, many guests find this in-room breakfast both pleasant and satisfactory for its value.

However, the breakfast timing can be a little late for some, generally served around 9:00 or 9:15 AM, which might require reminders. The breakfast variety is not extensive, and some guests feel it only meets the bare minimum, likening it to simple dishes. Despite this, the neighborhood offers alternatives, with a number of nearby cafes, pastry places, and bakeries recommended by guests for those preferring a more robust breakfast experience.

For those seeking more flexibility, Wallis São Bento boasts a well-equipped shared kitchen, allowing guests to prepare their own meals. The presence of local breakfast spots and a nice cafe on the same street ensures that guests have plenty of options to enjoy their morning meal in a leisurely setting, whether on the roof terrace or at neighboring establishments. Overall, the breakfast at Wallis São Bento provides a basic yet nice start to the day, complemented by the additional choices available in its calm and conveniently located neighborhood.

Rooms

Wallis São Bento offers a mixed experience for travelers seeking accommodation in the heart of Lisbon. Guests frequently praised the spaciousness of the rooms and the comfort of the beds, which made for generally pleasant stays. Many rooms include amenities such as balconies, providing guests with an opportunity to enjoy views of the city or relax with a cup of coffee.

The staff received commendations for their friendliness and free luggage storage services, although there were occasional issues with reception availability and responsiveness. With cleanliness being a highlight, especially in rooms and shared spaces like the kitchens, guests found the hotel to mostly live up to decent hygiene standards.

Despite the positives, several reviews pointed out areas that could use improvement. Issues such as thin walls leading to noise disturbances, old or damaged furnishings, and inconsistent water temperatures in showers were noted by several guests. The presence of moisture smells in some bathrooms and occasional mold detracted from the overall experience. Some rooms did not meet expectations regarding the accuracy of online photos, and discomfort with bedding quality was a concern for some visitors.

Overall, while Wallis São Bento offers spacious and generally clean accommodations in a convenient location, prospective guests might want to be aware of potential inconveniences related to noise, room condition, and service inconsistencies.

Beds

Wallis São Bento offers a mixed experience when it comes to bedding, according to guest reviews. Many visitors have praised the beds for being comfortable, clean, and spacious, contributing to a restful sleep. Guests often highlight the beds for their comfort and the soothing sleep they provide, complemented by soft sheets and large bed sizes. The hotel's convenient location and quiet surroundings enhance this peaceful atmosphere, making it appealing for travelers.

On the other hand, there are notable concerns about the condition of some mattresses and pillows. Some guests have found mattresses to be quite old, worn out, or sagging, often feeling the springs during their sleep, which detracts from comfort. Pillows have also received criticism for being minimal and low-quality, occasionally causing discomfort.

While some guests appreciate the cleanliness and the practical amenities like balconies and kitchen facilities, issues related to bedding and room upkeep, like cleanliness or maintenance problems, have been reported. The guest feedback underscores the need for improvements in certain areas, particularly addressing mattress wear and enhancing pillow quality, to ensure a consistently comfortable stay.

Cleanliness

At Wallis São Bento, cleanliness receives mixed reviews, with some guests praising the immaculate condition of rooms, fresh towels, and regularly maintained shared spaces. The spacious bathrooms, although shared, are generally reported as clean and comfortable. The staff is often described as helpful and responsive, contributing to a positive impression of the property's upkeep. However, several reviewers noted inconsistencies in housekeeping, pointing out issues such as dust and mold in certain areas, unclean carpets, and occasionally dirty bed linens. Communal facilities like the kitchen sometimes fall short, with reports of insufficient cleaning and the presence of ants. Overall, while the establishment manages to keep most areas tidy and welcoming, there are points of improvement, primarily concerning the frequency and thoroughness of cleaning in both private and shared facilities.

Staff

At Wallis São Bento, guests consistently praise the staff for their exceptional friendliness and willingness to accommodate and assist. Several reviewers highlight Pedro and Alan for their outstanding service, noting how they went above and beyond to ensure guest comfort. The reception team earns high marks for being welcoming, offering luggage storage at no additional charge, and providing valuable recommendations for local attractions. The staff demonstrates notable flexibility, allowing early check-ins and facilitating requests, such as providing extra pillows. Visitors appreciate the team’s ability to communicate in multiple languages, including English and Spanish, which enhances the overall guest experience. Their attentiveness and prompt response to any issues contribute significantly to the smooth and pleasant stays reported by guests. Overall, the hotel's staff receives commendations for their courteous, warm-hearted demeanor and commitment to excellent service.

Wi-Fi

Wallis São Bento presents a mixed experience when it comes to Wi-Fi connectivity. Guests have praised the hotel for its good internet signal quality and reliable connection in certain areas. Some guests have reported satisfactory Wi-Fi performance in specific locations, such as the kitchen and occasionally the rooms. The internet was particularly noted for its speed and reliability by some reviewers.

However, there are notable areas that need improvement. Many guests indicated that Wi-Fi wasn’t always accessible, and certain floors experienced frequent interruptions. There were also reports of weak or non-existent signals in some rooms, and challenges in finding the Wi-Fi password. The connectivity issues were sometimes significant enough to affect the overall stay, particularly for those who needed persistent access to the internet.

While the potential for strong Wi-Fi exists, addressing the inconsistencies in signal strength and accessibility on different floors would enhance the guest experience significantly for those relying on seamless internet access.

Parking

Travelers planning to stay at Wallis São Bento and arriving by car may encounter some challenges when it comes to parking. Although the hotel advertises parking facilities, there is no private or dedicated parking available. Guests often have to rely on nearby paid parking garages, such as the Garagem Monumental, which charges around €24 per night, or other options like a telepark two streets away for approximately €16 per night. While free street parking can occasionally be found, particularly on weekends, it is not guaranteed, and the availability can be limited.

Some visitors have highlighted a confusion regarding the hotel's partnership claims with nearby garages, as discounts for hotel guests have reportedly not been honored. Nonetheless, guests have found alternative parking spots nearby, occasionally benefiting from reduced rates, such as a decent parking option for €14 per day. Despite the parking complexities, the hotel's location offers easy access to the city's public transportation network, making it convenient to explore the area without relying heavily on a vehicle.

No, DOME São Bento doesn't have any pool.

No, a spa isn't available at DOME São Bento.

No, DOME São Bento doesn't allow dogs.

Yes, parking facilities are available at DOME São Bento.

No, DOME São Bento doesn't have a gym.

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