Tivoli Oriente Lisboa Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsTivoli Oriente Lisboa Hotel is highly praised for its exceptional location in the vibrant Parque das Nações area. Its close proximity to the Oriente train and metro station, Lisbon Airport, Vasco da Gama shopping mall, Oceanarium and the cable car offers guests an ideal base for exploring Lisbon while enjoying modern conveniences and scenic walks along the waterfront. The hotel's strategic placement allows easy access to major attractions and public transport, making it a top choice for both business travelers and families.
The breakfast experience at the hotel is a standout, offering an extensive variety that caters to diverse tastes. Guests frequently describe it as one of the best hotel breakfasts they've experienced, lauding the quality, presentation and friendly staff. The breakfast buffet includes a rich selection of high-quality bread, pastries, juices, hot food, fruit, cheeses and vegan options, contributing to a pleasant start to the day. Despite occasional criticisms regarding cost and crowding, the overall sentiment remains highly positive.
Dining at the hotel's rooftop Sky Bar and restaurant is consistently praised for its fantastic views, ambiance and delicious food and drinks. However, the Guilty by Olivier restaurant on the ground floor receives mixed reviews with some guests finding the offerings satisfactory and others disappointed by the limited menu and quality. Prices at the hotel's dining establishments are often considered high, prompting some guests to explore alternative options within the city.
Guests appreciate the hotel's rooms for being spacious, clean and comfortable with many highlighting the spectacular views of the Vasco da Gama bridge and river. The rooms are modern, elegantly decorated and well-maintained with amenities such as mini-fridges and soundproofing enhancing the stay. While a few minor drawbacks exist, such as occasional dark lighting or outdated features, the overall comfort and beauty of the rooms are commendable.
Cleanliness is a strong point at Tivoli Oriente Lisboa Hotel with guests frequently noting the spotless and well-maintained conditions of both the rooms and common areas. The housekeeping staff is particularly praised for their thorough and attentive service. While some isolated issues like stained carpets or unpleasant odors are mentioned, the general impression remains positive.
The hotel's staff is widely recognized for their friendliness, helpfulness and attentiveness. Reception staff make the check-in and check-out processes smooth and welcoming, while room service and breakfast staff are commended for their efficiency and warmth. The team's professionalism and multilingual abilities add to the convenience and overall positive experience for guests.
The wifi service receives mixed reviews with many guests finding it strong, reliable and fast, while others encounter slow speeds and connectivity issues. The registration process can be cumbersome for some, but the hotel's responsiveness in addressing wifi problems is appreciated.
The gym facilities are generally well-received, described as well-equipped and modern, though some guests feel the gym is small and limited in range. The presence of a Turkish steam room and free sauna adds value to the fitness experience, despite occasional issues with availability and maintenance.
The indoor pool garners mixed feedback with many guests enjoying the heated pool, jacuzzi and well-kept facilities. However, some find the pool small, occasionally too cold and in need of maintenance, although it remains a popular feature, especially for families.
Parking at the hotel presents challenges with tight and difficult-to-maneuver spaces, particularly for larger vehicles. The €15 fee for 24-hour parking is considered high by some guests, though the secure underground garage and its convenience are valued. Overall, Tivoli Oriente Lisboa Hotel is recommended for its excellent location, high standards of comfort, cleanliness and attentive service, making it a reliable choice for travelers visiting Lisbon.
Categories
The breakfast experience at the hotel is a standout, offering an extensive variety that caters to diverse tastes. Guests frequently describe it as one of the best hotel breakfasts they've experienced, lauding the quality, presentation and friendly staff. The breakfast buffet includes a rich selection of high-quality bread, pastries, juices, hot food, fruit, cheeses and vegan options, contributing to a pleasant start to the day. Despite occasional criticisms regarding cost and crowding, the overall sentiment remains highly positive.
Dining at the hotel's rooftop Sky Bar and restaurant is consistently praised for its fantastic views, ambiance and delicious food and drinks. However, the Guilty by Olivier restaurant on the ground floor receives mixed reviews with some guests finding the offerings satisfactory and others disappointed by the limited menu and quality. Prices at the hotel's dining establishments are often considered high, prompting some guests to explore alternative options within the city.
Guests appreciate the hotel's rooms for being spacious, clean and comfortable with many highlighting the spectacular views of the Vasco da Gama bridge and river. The rooms are modern, elegantly decorated and well-maintained with amenities such as mini-fridges and soundproofing enhancing the stay. While a few minor drawbacks exist, such as occasional dark lighting or outdated features, the overall comfort and beauty of the rooms are commendable.
Cleanliness is a strong point at Tivoli Oriente Lisboa Hotel with guests frequently noting the spotless and well-maintained conditions of both the rooms and common areas. The housekeeping staff is particularly praised for their thorough and attentive service. While some isolated issues like stained carpets or unpleasant odors are mentioned, the general impression remains positive.
The hotel's staff is widely recognized for their friendliness, helpfulness and attentiveness. Reception staff make the check-in and check-out processes smooth and welcoming, while room service and breakfast staff are commended for their efficiency and warmth. The team's professionalism and multilingual abilities add to the convenience and overall positive experience for guests.
The wifi service receives mixed reviews with many guests finding it strong, reliable and fast, while others encounter slow speeds and connectivity issues. The registration process can be cumbersome for some, but the hotel's responsiveness in addressing wifi problems is appreciated.
The gym facilities are generally well-received, described as well-equipped and modern, though some guests feel the gym is small and limited in range. The presence of a Turkish steam room and free sauna adds value to the fitness experience, despite occasional issues with availability and maintenance.
The indoor pool garners mixed feedback with many guests enjoying the heated pool, jacuzzi and well-kept facilities. However, some find the pool small, occasionally too cold and in need of maintenance, although it remains a popular feature, especially for families.
Parking at the hotel presents challenges with tight and difficult-to-maneuver spaces, particularly for larger vehicles. The €15 fee for 24-hour parking is considered high by some guests, though the secure underground garage and its convenience are valued. Overall, Tivoli Oriente Lisboa Hotel is recommended for its excellent location, high standards of comfort, cleanliness and attentive service, making it a reliable choice for travelers visiting Lisbon.
Family Friendly Hotel
The Tivoli Oriente Lisboa Hotel is well-situated for families, offering easy access to the Parque das Nações, which includes the Lisbon Oceanarium and other family-friendly attractions. The hotel provides comfortable accommodations and amenities suitable for both adults and children.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Swimming Pool
Located in Parque das Nações, this hotel provides access to an indoor swimming pool and a spa with jacuzzi, sauna, and hammam. It offers family rooms and childcare services.
Heated Pool Indoor Pool
Business Hotel
Tivoli Oriente Lisboa Hotel is located in the Parque das Nações neighborhood and offers easy access to the city's conference centers. It is a good option for those looking for hotels with meeting rooms near Lisbon's airport.
Hotel with Indoor Pool
Features an indoor pool and is situated in a dynamic area of Lisbon, offering convenient access to various attractions. It provides a comfortable and well-equipped stay.
Hotel with Heated Pool
Offers a heated pool that receives mixed reviews from guests, many find the pool very pleasant and warm, ideal for both relaxation and enjoyment.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Tivoli Oriente Lisboa Hotel
License: 332
Guest Reviews
Location
The nearby waterfront and promenade are celebrated by reviewers for providing beautiful walks and scenic views. Additionally, the hotel's strategic location enables guests to reach Lisbon’s historic center in under 20 minutes via train or metro, balancing the ease of exploring the city with the tranquility of staying in a more modern and less congested area.
Visitors commend the seamless connection to various public transport modes, including buses, trains and the metro, as well as the quick access to major attractions like the Altice Arena for concerts and events. Families particularly appreciate the flat area of the Parque das Nações, which is stroller-friendly and close to family attractions such as the Knowledge Pavilion.
Overall, the hotel's location garners positive reviews for providing a mix of modern conveniences, excellent transport links and proximity to various tourist spots, making it a highly recommended option for both business and leisure travelers.
Breakfast
The breakfast buffet receives high praise for its rich selection, including high-quality bread, pastries, juices, hot food, fruit and cheeses. There are positive remarks on the presentation and organization of the breakfast service and a notable appreciation for the friendly and attentive staff. The presence of an omelet station, fresh fruits and an abundance of choices, including vegan options, adds to the overall appeal.
However, there are a few critiques with some guests mentioning that the breakfast can be expensive, crowded and occasionally lacking in specific dietary options. Despite these minor setbacks, the overall sentiment is overwhelmingly positive, making breakfast at Tivoli Oriente Lisboa Hotel a delightful start to the day for most visitors.
Dinner
On the ground floor, the Guilty by Olivier restaurant receives mixed reviews. While some guests found the food satisfactory and the pizzas enjoyable, others felt the quality did not meet their expectations, particularly noting instances of substandard dishes and limited menu options. The prices at the hotel's restaurants, including the rooftop offerings, are often considered high, prompting some guests to explore more affordable and possibly better quality dining options within the city.
Service at the rooftop establishments is generally described as excellent, though some guests reported that the service at other hotel restaurants could be slow or unsatisfactory. Reservations or planning might be necessary, as some guests noted waiting times for dinner and busy evenings at the ground floor restaurant.
In summary, dining at the Tivoli Oriente Lisboa Hotel can be a mixed experience. The sky bar and rooftop restaurant provide excellent food and breathtaking views, making them standouts, despite the higher price. The ground floor options, while convenient, may not always impress, often driving guests to explore Lisbon's culinary scene for better value.
Rooms
Visitors found the rooms to be modern with elegant decor and well-thought-out layouts, making them feel cozy and welcoming. The cleanliness was consistently noted with frequent mentions of well-maintained rooms and attention to detail in housekeeping. Beds were described as very comfortable, offering a restful experience. The ambiance of the rooms was generally positive with a few noting the stylish and luxurious decor, recently updated furnishings and excellent room climate control.
A few reviews mentioned minor drawbacks such as some rooms being small or slightly outdated. Issues like dark lighting, occasional strange smells and a lack of conveniences like outlets near the mirror were noted. However, many of these aspects were overshadowed by the overall comfort and beauty of the rooms.
Suites, in particular, received high praise for their spaciousness and suitability for family stays with separate areas accommodating extra beds or pull-out sofas comfortably. The quiet environment and effective soundproofing added to the peaceful stay.
Overall, the Tivoli Oriente Lisboa Hotel guests were impressed with the room quality, cleanliness, comfort and spectacular views, making it a recommended choice for travelers seeking a pleasant and convenient stay in Lisbon.
Beds
Cleanliness
Guests frequently laud the thoroughness of the housekeeping staff, who ensure that rooms are cleaned daily with a particular emphasis on neatness and attention to detail. Common areas, including the reception and pool, are also kept in pristine condition. The hotel maintains its cleanliness standards, creating a professional and welcoming environment for guests.
However, there are occasional mentions of issues such as stained carpets, some unpleasant odors and bathrooms that could use a bit more attention. Despite these minor criticisms, the overall impression remains positive. Maintenance extends to complimentary amenities like clean water bottles and pleasant common areas.
In summary, despite a few isolated concerns, Tivoli Oriente Lisboa Hotel maintains a high standard of cleanliness, making it a reliable choice for travelers seeking comfort and hygiene during their stay.
Staff
Guests appreciated the professionalism, efficiency and readiness to assist from all hotel employees. Special mentions included specific individuals like Peter at the front desk, who was particularly helpful. The staff’s ability to communicate in multiple languages added to guests' convenience. Effective and prompt service was a recurring theme, contributing to a pleasant stay for visitors. Despite a few isolated mentions of unfriendliness, the overwhelming consensus highlights a courteous, polite and superbly trained team dedicated to delivering excellent service.
Wi-Fi
However, there are consistent mentions of slow internet speeds and difficulties in obtaining a good signal. Some guests encountered issues with the registration process, describing it as cumbersome and not user-friendly. Others simply found the wifi limited in certain rooms or experienced a drop in connection quality. Despite a few hiccups, the hotel's responsiveness to wifi issues appears relatively commendable, which may alleviate some concerns for potential guests relying on a stable internet connection during their stay.
Gym
Pool
However, some guests found the pool to be small and cramped and there were consistent mentions of the water temperature being too cold for comfort. The pool facilities, while generally clean, were occasionally described as worn down and in need of maintenance with a few comments on cloudy water and a lack of adequate cleaning.
The pool area also features a jacuzzi, which received praise for being a nice addition to the overall experience. Despite the pool's limited size and crowded conditions at times, it often enhanced the stay for those looking for a relaxing or family-friendly environment. The pool hours were appreciated, offering guests the flexibility to enjoy a swim late into the evening. Overall, while there are areas for improvement, the pool at Tivoli Oriente Lisboa Hotel is generally seen as a worthwhile feature, especially for families and those seeking a bit of leisure during their stay.
Parking
However, travelers should be aware that many reviews point out significant challenges. The parking spaces are often described as very tight and difficult to maneuver, particularly for larger vehicles and those unfamiliar with confined spaces. Costs for parking are another consideration with a notable €15 fee for 24-hour parking, which some guests felt was too expensive given the tight conditions. The parking area can also become congested, presenting further difficulties in finding a spot.
Despite the secure nature of the parking garage, guests have mentioned a lack of clarity in parking location markings and absence of certain services like valet or luggage assistance before check-in. Unloading bags could also be a challenge due to the limited space and difficult corners within the garage.
For guests with smaller cars, the parking situation may be more manageable and the underground facility is acknowledged for its safety. Overall, while the hotel does provide parking, it's advisable for those considering a stay to weigh these points, especially if traveling with a larger vehicle.
Family
The staff is attentive and good with kids, ensuring that even the youngest guests feel special during their stay. The clean and well-maintained pool is a hit with the children and the variety of activities available keeps them entertained at all times. Parents can relax knowing the environment is safe and family-friendly.
The hotel's proximity to a big mall and a great area for walking and dining adds convenience for families who want to explore the city. Additionally, the hotel's family-friendly services, such as quick snacks and a cosmetic kit, enhance the overall comfort for families. The welcoming and cozy atmosphere, coupled with helpful staff and excellent parking facilities, ensures a hassle-free and enjoyable experience for families.
4 Star
The staff receives commendation for their thoughtful and superb service, contributing to a positive four-star experience for many visitors. The amenities provided, from the facilities to the pool, align well with four-star expectations. However, there are mixed feelings regarding the rooms with some guests feeling they do not meet the four-star standard due to issues like dark and small spaces.
Overall, despite a few criticisms concerning room quality and pool facilities, the hotel is largely seen as providing a genuine four-star experience with some guests asserting that it even surpasses their expectations. For those seeking a clean, well-serviced hotel with good value pricing and comprehensive amenities, Tivoli Oriente Lisboa Hotel remains a strong contender in Lisbon's hospitality scene.
Business
The courteous and professional staff further enhance the experience by providing thoughtful services such as lending converters when needed. The hotel's connectivity to public transport and proximity to the airport underscore its position as a well-located option for quick trips and business-travel alike. Overall, the business-friendly environment and excellent facilities make Tivoli Oriente Lisboa Hotel highly recommended for business stays.
Accessible
The hotel's strategic location enhances its accessibility with easy access to the metro line and proximity to the airport, offering convenient public transportation options. These features make it a well-connected choice for those relying on public transport.
Despite the generally positive feedback, some reviews noted that the high bathtubs might not be practical for elderly guests or those with mobility difficulties. Overall, the Tivoli Oriente Lisboa Hotel provides a good experience regarding accessibility, though there are areas for improvement to meet 4-star standards fully.
Heated Pool
However, some guests have experienced inconsistencies with the pool's heating system. A few reviews mention the pool water feeling slightly cold or not warm enough and there are instances where the heating was described as old-fashioned or not operational. Despite these occasional setbacks, the overall sentiment toward the heated pool remains positive, highlighting its availability and appeal, especially for those looking for a nice place to swim in comfort.
Indoor Pool
Despite some criticisms regarding cleanliness and appearance with reports of debris at the bottom and a need for better maintenance, others found the pool area comfortable, particularly enjoying the added feature of a jacuzzi. The facilities overall were often praised as excellent, making the indoor pool a good option for families. However, it was noted that the pool could get packed at times and is unsupervised.
In summary, while the indoor pool at Tivoli Oriente Lisboa Hotel offers solid amenities and has been enjoyed by many, there is room for improvement in terms of size, temperature control and maintenance.
Honeymoon
Romantic
The hotel's location adds to the charm with its beautiful view of the Park of Nations and a generally romantic area that couples appreciate. The romantic atmosphere extends throughout the property with lovely rooms and pleasant, romantic dining configurations at the main restaurant.
While a few guests noted that some improvements could be made to enhance the romantic feel further, overall, the Tivoli Oriente Lisboa Hotel is a great choice for those looking to enjoy a romantic getaway with splendid views and serene settings.
Dog Friendly
Yes, Tivoli Oriente Lisboa Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Tivoli Oriente Lisboa Hotel.
Yes, Tivoli Oriente Lisboa Hotel welcomes dogs.
Yes, parking facilities are available at Tivoli Oriente Lisboa Hotel.
Yes, Tivoli Oriente Lisboa Hotel has a gym.
Location Show Map
More Options
