The Holiday Inn Express Bilbao Airport by IHG, is highly praised for its strategic location close to Bilbao Airport, making it convenient for those needing to catch early or late flights. The complementary shuttle service to and from the airport enhances its appeal. Despite its proximity to the airport, the hotel offers a tranquil environment, ensuring a restful stay. The access to car rental services and ample free parking further boost its practicality for travelers.
Breakfast is another standout feature, starting early at 5 am to accommodate travelers. The plentiful and fresh continental buffet receives positive feedback, although some guests desire more variety including hot items like bacon or eggs. For those with early departures, the provision of breakfast bags to go is appreciated.
The dining options have mixed reviews with some guests enjoying the convenience and taste of meals at the in-house restaurant, while others are critical of high prices and limited menu options. Service during dinner can be slow and disorganized at times, but the complimentary welcome drinks or coffee/tea receive praise.
Room cleanliness, comfort and modernity are consistently highlighted with many noting the spacious and well-equipped nature of the rooms. However, some guests find the rooms small and report issues with noise and temperature control. The hotel's housekeeping receives commendation for maintaining high cleanliness standards despite some dated decor and minor wear and tear.
The staff is frequently praised for their friendly, welcoming and professional demeanor, particularly at the reception. While some guests experienced poor communication or inattentiveness, the majority found the staff helpful and courteous.
The free Wi-Fi receives mixed reviews; while many appreciate its availability and decent connection, others encounter weak signals and connectivity issues in certain areas. Guests also note the absence of streaming capabilities on the in-room TVs.
The hotel excels in providing convenient and secure parking with many guests highlighting the ample free spaces and ease of access. The parking facilities contribute significantly to the hotel's appeal, especially for those leaving their vehicles for extended periods.
Families find the hotel accommodating with family rooms, baby cots, high chairs and a play area, though room size can be a concern for larger groups. The free airport shuttle adds to the convenience for families traveling with children.
Bed comfort is a mixed bag with many guests appreciating the quality and cleanliness of the main beds, but some find them too firm or outdated. The sofa beds, often used for children, also receive criticism for being uncomfortable.
Overall, the Holiday Inn Express Bilbao Airport, while not luxurious, offers a reliable and cost-effective option for travelers, particularly those in transit. Its cleanliness, location and the convenience of services such as the shuttle and parking make it a well-rounded choice for short stays near Bilbao Airport.
NH Bilbao Deusto is highly regarded for its strategic location, offering easy access to key attractions in Bilbao, such as the Guggenheim Museum and the historic old town. The hotel is situated in a calm residential area, well-connected by public transportation, facilitating convenient exploration of the city. Guests appreciate the proximity to local shops, bars, restaurants and the riverfront, enhancing the overall experience. Additionally, parking availability, although sometimes at a fee, is appreciated by those traveling by car.
The breakfast at NH Bilbao Deusto is frequently praised for its wide variety and high quality, featuring fresh fruit, assorted breads, sweet pastries, gluten-free options and both vegetarian and meat dishes. Although some guests find the breakfast overpriced and occasionally disorganized during peak times, the majority of reviews highlight the generous and delicious offerings.
Guests have mixed feelings about the rooms. They appreciate the spaciousness, cleanliness, comfortable bedding and modern amenities like air conditioning and US sockets. However, some rooms are noted to be small, outdated and lacking in soundproofing with minor maintenance issues such as musty smells and peeling wallpaper. Despite these concerns, the rooms generally offer a comfortable and convenient stay.
Cleanliness is generally a strong point for NH Bilbao Deusto with many guests describing the hotel as exceptionally clean. The friendly and helpful staff further enhance the clean and cozy atmosphere. However, occasional lapses in cleanliness, such as dirty carpets and overlooked maintenance, are noted by some guests.
The exceptional staff at NH Bilbao Deusto receive consistent praise for their friendliness, attentiveness and professionalism. The warm welcome, multilingual capabilities and helpful advice from the reception team, particularly individuals like Felix, contribute to a pleasant experience for guests. Housekeeping and other personnel are also recognized for their courteous and professional manner.
While some guests report excellent and reliable Wi-Fi, many others experience slow speeds, unstable connections and poor signals, especially on higher floors. The hotel could benefit from improving and stabilizing its Wi-Fi services to meet the satisfaction of all visitors.
Parking at NH Bilbao Deusto is a mixed experience. The secure, convenient underground parking is appreciated, although navigating the narrow, tight spaces can be challenging for larger vehicles. The cost of parking receives criticism, but alternatives such as public garages and street parking nearby are available.
The beds at NH Bilbao Deusto are generally praised for their comfort with many guests highlighting the large, spacious beds and comfortable pillows. Despite minor complaints about mattresses being too hard or soft and double beds comprising two single beds pushed together, the overall consensus affirms that the beds provide a satisfactory sleeping experience.
As a three-star hotel, NH Bilbao Deusto offers a standard city hotel experience with good value for money, especially for short stays or business trips. The exceptional breakfast and business-friendly atmosphere are notable highlights, although some guests feel the hotel could better align with NH brand standards.
Business travelers appreciate the hotel's strategic location, modern infrastructure and business-friendly amenities, such as a business center and collaborative workspaces. The combination of its location and facilities makes it an attractive choice for business travelers.
NH Bilbao Deusto is generally pet-friendly, allowing guests to bring their dogs and ensuring a comfortable stay for both pets and owners. However, minor inconveniences such as additional fees, less favorable room assignments and the lack of dog-specific amenities are noted by some guests.
Overall, NH Bilbao Deusto is a well-located, comfortable and friendly hotel with a few areas for improvement, making it a favored choice for exploring Bilbao.
Hotel Conde Duque Bilbao consistently receives positive feedback for its outstanding location, which is ideal for exploring Bilbao's key attractions. Guests laud the hotel's proximity to the Guggenheim Museum, Casco Viejo, various bridges and its advantageous riverfront setting near the Zubizuri Bridge. The strategic placement allows for scenic walks and easy access to public transport, restaurants and major sights, making it a top choice for those prioritizing convenience and cultural excursions.
The breakfast offerings are highly praised for their excellence, variety and quality with a delightful array of hot and cold items, freshly squeezed juices and pastries. Though some find the breakfast slightly overpriced and note limited vegan options, the positive aspects largely outweigh these minor criticisms. The spacious and pleasant breakfast room, along with friendly staff, enhances the experience.
Dinner at the hotel features a restaurant and bar with an extensive menu praised for its delicious and varied selection at reasonable prices. Though some find the breakfast price high and mention occasional early restaurant closings on weekends, the in-house dining remains a convenient and quality option. The staff's courteous service further elevates the dining experience.
Guest rooms are noted for their cleanliness, comfort and spaciousness. Many appreciate the ample space, comfortable beds and well-maintained bathrooms, some with scenic river views. There are mixed reviews about room sizes and decor with some rooms lacking natural light or feeling dated. However, the overall sentiment leans positive with the functional and clean rooms meeting travelers' needs.
The hotel excels in cleanliness with high standards maintained throughout rooms and common areas. Despite occasional minor issues, the general consensus praises the hotel's hygiene and upkeep.
The exceptional service provided by the staff is a highlight with guests frequently commending the team for their friendliness, professionalism and attentiveness. The staff’s assistance and warm demeanor significantly contribute to the positive guest experiences.
WiFi service at the hotel receives mixed reviews with some guests experiencing strong and satisfactory connections, while others face issues with slow speeds and unstable signals. Improvements in WiFi reliability could enhance guest satisfaction.
Parking options receive mixed feedback; while appreciated for security and proximity, the parking system's limitations and fees are points of contention. The availability and accessibility could be improved to better serve guests.
Families find the hotel to be notably accommodating with family-sized rooms, friendly service and a safe environment, complemented by a nearby playground. This makes it a popular choice for family holidays.
The hotel's location also supports an active nightlife with nearby bars and restaurants, while maintaining quiet and comfortable accommodations suitable for relaxation. Light sleepers may wish to request rooms away from street noise.
The beds receive substantial praise for comfort and cleanliness, though some guests note variability in mattress and pillow comfort. Despite these occasional inconsistencies, the beds contribute positively to the overall restful experience.
In summary, Hotel Conde Duque Bilbao offers a highly recommended stay with standout features in location, breakfast, room cleanliness and exceptional staff service. While there are minor areas for improvement such as WiFi reliability and parking accessibility, the hotel provides a comfortable and convenient base for exploring Bilbao.
Hotel Ilunion Bilbao is highly regarded for its superb central location, which facilitates easy exploration of both historic and modern attractions in Bilbao. The proximity to San Mamés Stadium is an added advantage for football enthusiasts, while nearby public transport links enhance accessibility to key landmarks such as the Guggenheim Museum and Casco Viejo. The vibrant surroundings, filled with bars, restaurants, and shops, immerse guests in the city's lively culture. Despite occasional nightlife noise, the hotel's location remains a significant draw for travelers.
The breakfast at Hotel Ilunion Bilbao is praised for its quality and variety, offering fresh fruit, juices, vegan options, and made-to-order items. The hearty and plentiful breakfast is complemented by attentive service in a chic, modern dining room, although it can become busy during peak hours. Guests find the breakfast experience worthwhile, despite minor issues such as slow replenishment.
The spacious and comfortable rooms are a highlight of the hotel, consistently noted for their cleanliness and modern amenities. Effective soundproofing ensures a quiet stay, and the convenience of central location benefits attendees of events at San Mamés Stadium. The combination of cleanliness, comfort, and strategic positioning appeals to both leisure and business travelers.
The staff at Hotel Ilunion Bilbao are widely commended for their friendliness and professionalism, contributing positively to the guest experience. Despite a few isolated interactions, the overall service is a strong point, with staff often going the extra mile to assist guests.
The hotel’s gym is well-maintained, offering a modern and clean space for guests. Its 24-hour availability allows flexibility, although it is compact with limited weight options. Complimentary refreshments enhance the fitness experience.
While parking is available on-site, guests should be aware of the garage's tight spaces and the cost, which some find steep compared to nearby alternatives. The parking is operated on a first-come, first-served basis.
Families appreciate the spacious accommodations and thoughtful amenities for children, although pull-out beds and certain room features could be improved. The hotel supports a welcoming environment for families and pets, with valuable offerings like cribs and toys.
Though nocturnal noise from nearby Moma nightclub may affect light sleepers, the hotel’s vibrant neighborhood appeals to guests seeking active nightlife. The comfortable beds are often remarked upon, though some deviations in bed comfort are noted.
Overall, Hotel Ilunion Bilbao delivers exceptional value and a clean, stylish environment that aligns well with expectations for its three-star rating. Guests appreciate its central location, quality service, comfortable rooms, and friendly staff, making it a favored choice for both leisure and business visits to Bilbao.
Sercotel Arenal Bilbao is a highly commendable hotel, particularly praised for its ideal location, nestled in the heart of the vibrant Old Town, Casco Viejo. The hotel's proximity to iconic sights, such as the Arriaga Theater, Guggenheim Museum and Plaza Nueva, makes it a perfect base for exploring both the historical and modern facets of Bilbao. Guests frequently mention the ease of access to public transport and the bustling local scene teeming with bars, cafes and shops, adding to its central charm.
Breakfast at Sercotel Arenal Bilbao is widely appreciated for its variety and quality. Guests enjoy a selection of sweet and savory options including fruits, vegetables, ham, cheeses, cereals, yogurts and fresh breads. Despite some minor criticisms regarding the small dining space and the coffee quality, the overall breakfast experience is positive, supported by friendly and attentive staff.
The rooms at the hotel are often described as spacious, clean and beautifully decorated. Many feature spectacular views of the surrounding areas, enhancing the overall charm. Comfortable beds, well-equipped bathrooms and high ceilings contribute to a relaxing stay. While some reviews mention inconsistencies in room sizes and occasional noise from the street, the overall sentiment remains highly favorable.
Cleanliness is a standout feature at Sercotel Arenal Bilbao with guests frequently noting the spotless state of the rooms and common areas. The diligent cleaning staff ensure that the facilities are well-maintained and welcoming, contributing significantly to the hotel’s positive reputation.
The hotel's staff receive widespread acclaim for their friendliness, professionalism and helpfulness. The reception team, in particular, is often highlighted for creating a welcoming atmosphere and providing valuable local insights. The staff's prompt responsiveness and accommodating nature add to the overall pleasant experience.
In addition to the excellent services and location, the hotel's free WiFi is frequently praised for its speed and reliability, ensuring guests can stay connected with ease. Although the hotel does not offer on-site parking, nearby public parking options and available discounts make it convenient for guests arriving by car.
For families, the hotel provides a welcoming environment with family-friendly rooms and amenities suitable for those traveling with children and pets. While some rooms are smaller and may lack certain amenities, the overall family experience is positive, supported by the helpful staff and the hotel's prime location.
Sercotel Arenal Bilbao's location also makes it an ideal spot for experiencing the city’s nightlife. Surrounded by numerous bars and restaurants, guests can easily immerse themselves in Bilbao’s festive atmosphere. However, the lively surroundings can lead to nighttime noise, which may be a consideration for some guests.
Overall, Sercotel Arenal Bilbao offers a superb stay with its central location, comfortable rooms, excellent cleanliness and friendly service. It stands out as a three-star hotel that often exceeds expectations, making it a preferred choice for visitors looking to immerse themselves in the dynamic pulse of Bilbao.
Petit Palace Arana Bilbao is celebrated for its strategic location at the heart of the city's historic center, offering guests prime access to Bilbao's vibrant cultural and historical attractions. The hotel serves as an ideal base for exploring the city, thanks to its proximity to museums, the main railway station, and landmarks like the Arriaga Theatre. Guests consistently praise the inviting atmosphere created by the hotel's charming architecture and warm, attentive staff, who are dedicated to enhancing the overall experience with exceptional service and local insights.
The breakfast offerings are highly regarded, featuring a diverse selection that caters to various tastes with both savory and sweet options, including gluten-free choices. The breakfast service receives consistently positive reviews despite the small size of the dining area, bolstered by the friendly and efficient staff.
Room accommodations are another highlight, with spacious, comfortable, and clean rooms often exceeding expectations for a three-star property. Visitors appreciate the modern bathrooms and comfortable beds, which contribute to restful stays. However, some guests note variability in room sizes, with a few mentioning issues such as noise and maintenance.
The hotel excels in cleanliness, maintaining impeccable rooms and common areas, complemented by the friendliness of the housekeeping team. The excellent service from staff members like Nadia, Angel, and Victor reinforces a welcoming, family-friendly environment.
Pet owners particularly enjoy the hotel's dog-friendly approach, with staff providing thoughtful amenities and attentive service to pets at no extra charge. While Wi-Fi quality varies, the overall value provided by the hotel's location and amenities remains compelling. Guests appreciate Petit Palace Arana Bilbao's blend of historical charm and modern convenience, making it a highly recommended choice for travelers seeking comfort and affordability in the vibrant city of Bilbao.
Casual Serantes Bilbao, located in the historic center of Bilbao, is highly praised for its exceptional location, providing easy access to the city's vibrant attractions, restaurants, and pintxos bars. Nestled among Bilbao's Seven Streets, guests benefit from the bustling atmosphere while enjoying soundproofed rooms that ensure a peaceful retreat from street noise. This central position makes it a perfect base to explore local landmarks and navigate the city efficiently using public transport.
The hotel offers excellent value for money with its well-maintained and spacious rooms. Known for its cleanliness, guests frequently commend the spotless rooms and bathrooms enhanced by effective daily housekeeping. Although some find the bathroom size limited, it is generally deemed adequate and does not detract from the overall comfort and functionality offered. The clean and cozy atmosphere allows travelers to enjoy restful accommodation with large, comfortable beds contributing to a restorative night's sleep.
Exceptional service is a hallmark of Casual Serantes Bilbao, with the staff garnering high praise for their hospitality and attentiveness. Reception is consistently highlighted for its friendly and professional assistance, ensuring smooth communication and a seamless check-in process. The staff's commitment to providing excellent customer service, both in-person and digitally, enhances the guest experience.
While the hotel does offer convenient Wi-Fi and practical amenities, such as a kitchenette, it is geared toward travelers seeking good value rather than luxury accommodations. Some challenges include accessibility issues due to steep stairs and no elevator, which may not suit those with mobility concerns, along with a parking option located 800 meters away. Despite these minor drawbacks, Casual Serantes Bilbao presents a pragmatic and reliable choice for visitors prioritizing comfort, cleanliness, and a superb central location to experience Bilbao's charm.
Petit Palace Tamarises consistently impresses visitors with its enviable beachfront location directly in front of Ereaga Beach in Getxo, which provides stunning ocean views and a serene atmosphere. This prime spot includes easy access to a picturesque promenade, local ports, cultural sites and convenient public transportation, making it a favored choice for travelers seeking both relaxation and exploration.
Guests appreciate the hotel's cleanliness and modern renovations with the well-decorated rooms and facilities maintained to high standards. Cleanliness extends to the public spaces and bathrooms, which feature modern amenities and hydro-massage showers.
The breakfast service at Petit Palace Tamarises is frequently praised for its spectacular and varied buffet, featuring a wide selection of Spanish foods and homemade cakes, enhanced by friendly and attentive staff like Enia and Maria. Breakfast is enjoyed in a room with breathtaking sea views, contributing to a highly satisfying dining experience.
Dinner services receive mixed reviews, though generally positive. Guests commend the quality and reasonable pricing of the meals. The hotel restaurant is noted for its delightful dinners, while nearby dining alternatives offer magnificent sea views and enticing dishes, such as those at Mariadis restaurant.
Accommodations are modern and clean with many rooms offering spectacular sea views from balconies. Family-friendly rooms, including quadruple rooms and spacious suites, are praised for their comfort and suitability for larger groups. However, some guests have mentioned the small size and poor ventilation of standard and family rooms, along with noise issues and occasional maintenance shortcomings.
The hotel's staff consistently receives high marks for their friendliness, professionalism and attentiveness. Specific staff members, such as Nadia, Juanma and Enya, are often highlighted for their exceptional service and personal touch, contributing to the welcoming atmosphere and high level of guest satisfaction.
Wi-Fi service is generally reliable and fast, though minor issues with slower speeds at night and connecting devices occasionally arise. The responsive staff is quick to address these problems, ensuring guests remain connected.
The beachfront location enhances the peaceful ambiance, making it ideal for families and pet owners. Although parking receives mixed reviews, guests generally find satisfactory options either on the street or through advanced reservations.
Petit Palace Tamarises is highly recommended for families due to its spacious family rooms and thoughtful touches, such as folding bunk beds and treat bags for children. The hotel's staff goes above and beyond to cater to families' needs, making it an excellent choice for a family getaway.
In summary, Petit Palace Tamarises stands out for its unbeatable location, cleanliness, excellent breakfast, comfortable rooms with stunning views and exceptional staff, making it a favored hotel for a memorable stay in Getxo.
Madarian provides a harmonious blend of tranquility, comfort, and exceptional hospitality, making it a prime choice for travelers seeking a serene escape. Its strategic location in lush greenery offers convenient access for visitors exploring both the Camino pilgrimage and vibrant Bilbao, while providing a peaceful retreat away from urban hustle. Guests are charmed by the scenic surroundings and distant views, which enhance the overall experience of relaxation and solitude. The hotel's design integrates modern furnishings with natural beauty, resulting in spacious and impeccably clean accommodations.
A delightful breakfast experience adds to Madarian's allure, where guests enjoy delicious, locally inspired meals featuring homemade jams, muffins, and the unique Bilbao bun. The continental breakfast is generously presented at an excellent value, enriched by the personal touches of an attentive host. Although minor improvements to coffee service are noted, the breakfast ambiance remains a cherished aspect of the stay.
Rooms are highlighted for their spaciousness, modern comfort, and super comfortable beds, ensuring a restful night's sleep in a quiet and spotless environment. The hotel's attention to cleanliness is remarkable, creating a fresh and welcoming atmosphere throughout the property that guests consistently praise.
Madarian shines in hospitality, largely due to the exceptional kindness and attentiveness of its hosts. Ibon and Ivonne, along with their team, provide a warm and friendly reception, aiding guests with dinner arrangements and offering insights into the Basque Country. The personalized and caring interactions further enhance the peaceful and comfortable setting, leaving guests with a lasting impression of their stay.
Overall, Madarian impresses with its combination of serene location, comfortable accommodations, delectable breakfasts, outstanding cleanliness, and exemplary service, ensuring a delightful and memorable experience for all who choose to visit.
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