Hotel Crystal
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Summary of reviewsHotel Crystal in Londrina is primarily recognized for its excellent central location, making it a convenient choice for travelers interested in exploring the city. Guests appreciate its proximity to essential amenities like pharmacies, supermarkets, gyms and numerous dining and shopping options. The area is also noted for its safety, contributing to an overall positive experience.
The clean and spacious rooms are frequently praised, providing comfort for families and business travelers alike. The staff stands out for their attentive and polite service, enhancing the guest experience further. The hotel's breakfast earns high marks for its variety and quality, offering a substantial start to the day with a range of options catering to different dietary needs. Dinner services also receive favorable comments, although the restaurant's operating hours and availability during holidays could be improved.
However, some areas of improvement include outdated room decor and occasional issues with cleanliness in specific spots, such as bathroom amenities and carpets. Despite these, the majority of guests find the rooms large and well-maintained, appreciating features like thermal insulation and soundproofing.
While the Wi-Fi service is reported to be inconsistent, it works well enough for those who do not have stringent connectivity needs. Parking is another mixed aspect with some guests facing challenges due to tight spaces and extra charges. However, the overall convenience of valet parking and direct access to rooms is noted.
Families find the hotel particularly accommodating with spacious room options and a friendly atmosphere that caters well to households. Guest reviews about bed comfort are diverse, yet many commend the spacious and comfortable mattresses provided.
In terms of its four-star rating, opinions vary. Some guests feel that the hotel meets the expectations of a four-star establishment, while others believe there is room for improvement, particularly regarding cleanliness and value for money.
Additional amenities such as the in-room Jacuzzi and hot tubs are highly appreciated, adding to the relaxing experience of the stay.
Overall, Hotel Crystal is a highly recommended choice for visitors to Londrina, combining a strategic location, comfortable accommodations and a strong service-oriented staff to provide a positive and memorable stay.
Categories
The clean and spacious rooms are frequently praised, providing comfort for families and business travelers alike. The staff stands out for their attentive and polite service, enhancing the guest experience further. The hotel's breakfast earns high marks for its variety and quality, offering a substantial start to the day with a range of options catering to different dietary needs. Dinner services also receive favorable comments, although the restaurant's operating hours and availability during holidays could be improved.
However, some areas of improvement include outdated room decor and occasional issues with cleanliness in specific spots, such as bathroom amenities and carpets. Despite these, the majority of guests find the rooms large and well-maintained, appreciating features like thermal insulation and soundproofing.
While the Wi-Fi service is reported to be inconsistent, it works well enough for those who do not have stringent connectivity needs. Parking is another mixed aspect with some guests facing challenges due to tight spaces and extra charges. However, the overall convenience of valet parking and direct access to rooms is noted.
Families find the hotel particularly accommodating with spacious room options and a friendly atmosphere that caters well to households. Guest reviews about bed comfort are diverse, yet many commend the spacious and comfortable mattresses provided.
In terms of its four-star rating, opinions vary. Some guests feel that the hotel meets the expectations of a four-star establishment, while others believe there is room for improvement, particularly regarding cleanliness and value for money.
Additional amenities such as the in-room Jacuzzi and hot tubs are highly appreciated, adding to the relaxing experience of the stay.
Overall, Hotel Crystal is a highly recommended choice for visitors to Londrina, combining a strategic location, comfortable accommodations and a strong service-oriented staff to provide a positive and memorable stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Hotel Crystal in Londrina stands out primarily for its excellent location, making it a convenient choice for travelers looking to explore the city. Situated right in the city center, the hotel is in close proximity to key amenities such as pharmacies, supermarkets, gyms and the boardwalk of Av. Higienópolis. Guests appreciate the ease of access to restaurants, bars, shops and various tourist spots. The location is frequently praised for being safe and centrally located, close to everything one might need during their stay.
The hotel's well-kept rooms and overall cleanliness contribute to its high ratings. Many reviews highlight the spaciousness and comfort of the rooms, making it suitable for families as well. The staff at Hotel Crystal are noted for their attentive and polite service, adding to the positive guest experiences. The breakfast also receives favorable mentions with a variety of quality options provided daily.
For those visiting Londrina for events or business purposes, Hotel Crystal's location is particularly advantageous, offering great accessibility and practicality. Overall, the hotel's combination of strategic central location, comfortable accommodations and high-quality service make it a highly recommended choice for both short and extended stays in the city.
Nestled in a prime location, Hotel Crystal consistently impresses guests with its breakfast offerings. Patrons frequently note the variety and quality available each morning, often describing the spread as "excellent," "very good," or "delicious." A diverse array of options greets diners, from seasonal fruits to an assortment of breads, pastries, cakes, cheeses, cold cuts and yogurts. The breakfast also includes popular items like made-to-order omelettes and satisfying coffee. Despite occasional mentions of limited options or slow replenishing, the overall consensus highlights a well-maintained and appetizing breakfast experience. The attentive staff and tidy breakfast area contribute to this positive reception.
Guests also appreciate the ample, frequently refreshed choices, catering to different dietary needs, including vegetarian and gluten-free options. While some guests feel there could be more variety or improvement in specific items such as juices or cakes, the majority find the breakfast substantial and worth the stay. Whether enjoying the hearty chicken pie or the rich, freshly brewed coffee, the breakfast at Hotel Crystal leaves a lasting impression on many visitors.
Overall, Hotel Crystal's breakfast provides a satisfying and enjoyable start to the day, fitting well with the hotel's reputation for comfort and cleanliness.
Hotel Crystal offers a dining experience that is generally well-received by its guests. The dinner service is appreciated for its quality with many guests describing the food as very good and the restaurant having an excellent reputation for its meals. The hotel structure also includes a café and a shop, adding convenience for visitors.
However, the restaurant closes earlier than some guests expect, as it shuts at 10:00 PM despite the menu indicating operation until 11:00 PM. It is also worth noting that the restaurant is not operational on Sundays and does not provide service during holidays, causing some guests to seek dinner elsewhere.
The breakfast, which transitions into dinner in the evening, receives praise for both meals. Still, the à la carte offerings are met with mixed feelings, particularly in room service, where the price does not always justify the meal quality. Nonetheless, guests highlight particular dishes, such as the Sausage ragu spaghetti, as wonderful options.
Despite some operational limitations, the overall sentiment towards the hotel's dining options leans positive, especially for those dining in the restaurant itself.
The guest reviews of Hotel Crystal frequently highlight the spaciousness of the rooms with many describing them as very large and well-organized. Guests appreciate the ample size and comfort provided by the rooms, which often include additional features such as queen beds with singles, separate desks and large windows. The rooms are generally described as clean, cozy and well-maintained with good thermal insulation and soundproofing.
However, despite the many positive comments about room size and cleanliness, there are some notable criticisms. Several guests have noted that the hotel and its facilities are old with some rooms showing signs of wear such as peeling ceiling paint, stained towels, worn-out floors and outdated decor. Bathrooms, in particular, tend to be small and sometimes suffer from issues like weak water pressure, musty smells and poor lighting. Noise from neighboring rooms and common areas has also been a recurring issue.
While many guests have enjoyed the overall comfort and size of the rooms, room cleanliness has been inconsistent. Some rooms were reported to be less clean than expected, occasionally featuring musty smells or food odors and in a few cases, shared with other guests.
The hotel's location is convenient and the staff have received praise for their friendly and helpful service. Despite some discrepancies between the advertised photos and actual room conditions, many guests found the accommodation satisfactory, particularly for its spaciousness and comfort. Overall, Hotel Crystal offers large, comfortable rooms that are generally clean but could benefit from updates and better maintenance.
The beds at Hotel Crystal received mixed feedback from guests, displaying a range of experiences. While many guests appreciated the comfort of the beds, praising them as very comfortable, good and excellent, some encountered issues such as old, low or uncomfortable beds. Positive comments frequently highlighted comfortable mattresses with some mentioning new and clean bedding. However, others noted problems with hard, soft or poorly maintained mattresses, leading to discomfort and backaches. Various bed sizes, including king-sized and large double beds, were commended for their spaciousness. Despite some guests reporting unclean conditions and noise from squeaky beds, the overall sentiment leaned towards a generally satisfactory bed experience, albeit with noted areas for improvement regarding mattress quality and maintenance.
Hotel Crystal receives mixed reviews when it comes to cleanliness, though the general consensus leans towards a positive experience. Many guests commend the hotel for its very clean rooms, emphasizing their satisfaction with the cleaning and maintenance standards. Numerous reviews highlight the impeccable cleanliness of the environment, frequently remarking on clean and tidy rooms, fresh sheets and well-kept common areas like the hallways, spa and indoor pool. The hotel is often described as organized and clean with impeccable cleaning done regularly.
However, there are noted exceptions and areas needing improvement. Some guests report issues with specific spots such as old or dirty carpets in the hallways and bathrooms not always being cleaned to expectation. Complaints include dirty or worn-out towels, dust in rooms and occasional missed details in room cleaning.
Despite these occasional lapses, the majority of feedback underscores the hotel's strong points in maintaining a clean and pleasant environment for guests. Generally, the hotel facilities, comfort of the rooms and the attention to cleanliness by the housekeeping staff receive favorable remarks, making Hotel Crystal a reliable choice for travelers who prioritize hygiene.
Hotel Crystal boasts an attentive and helpful staff with many guests highlighting the excellent service provided by employees, especially individuals like Alessandro. Visitors found the team friendly, polite and very welcoming, ensuring a warm and pleasant stay. The reception service, in particular, received praise for being efficient and accommodating, though there were occasional mentions of the need for more staff during peak times and better training for some receptionists. In general, the hotel staff are recognized for their courtesy, kindness and professionalism, contributing to an overall positive guest experience. However, there were a few remarks about staff shortages and less pleasant interactions, indicating room for improvement. Despite these, the predominant sentiment is that of a dedicated team committed to maintaining high standards of customer service.
Hotel Crystal's Wi-Fi receives mixed reviews from its guests. On the positive side, some guests found the Wi-Fi to be good, very good and even perfect. Others appreciated that the internet worked well and the signal in the restaurant was great. Additionally, a few remarks mentioned a strong Wi-Fi signal and overall satisfactory internet experience.
However, a significant number of reviews pointed out issues with the Wi-Fi. Many guests reported slow and unstable internet connections with some mentioning that the Wi-Fi was cutting out regularly. Various parts of the hotel seemed to suffer from weak Wi-Fi signals, including the lounge area, bathrooms and certain rooms like those on the 3rd floor. Several guests couldn't connect to the Wi-Fi at all or found it to be not working properly, which was particularly frustrating for those who needed to work. There were also complaints about the internet password, which required calling reception and had instructions that were hard to read.
Overall, while some guests had a satisfactory experience with the Wi-Fi at Hotel Crystal, there were significant concerns about the consistency and reliability of the internet service throughout the hotel.
Hotel Crystal offers a parking experience that has received mixed reviews from guests. While some have appreciated the convenience of valet parking and the direct access from the basement garage to the rooms via elevator, others have found the parking situation to be less than ideal. Common concerns include the small and tight parking spaces, making it difficult to maneuver and the additional charges for parking, which many feel should be included in the accommodation cost. Some guests mentioned that the parking lot can be congested and noisy and noted that the outsourced parking service falls short of expectations. However, there were also mentions of the parking being satisfactory for some with a few describing it as excellent despite the overall tightness of the spaces. Overall, while the hotel does provide parking options, potential guests should be aware of the additional costs and possible difficulties in finding a spot.
Hotel Crystal proves to be an excellent choice for families, consistently praised for its practicality and cost-effective accommodation options. The spacious family rooms, including quadruple and multi-bedroom setups, comfortably cater to small families and guests appreciate the hotel’s ability to accommodate four-member households effortlessly. Many guests highlight the family-centric atmosphere, deeming it a superb family hotel where comfort and peace are predominant.
The hotel's facilities and services are tailored to meet family needs efficiently, contributing to an overall peaceful stay. Despite these positive notes, some guests mention occasional issues with room size and structure, particularly when accommodating larger families or managing young children's specific needs. However, overall impressions remain favorable with guests frequently recommending Hotel Crystal for a family vacation, noting its friendly, helpful staff and its excellent cost-benefit ratio.
Hotel Crystal receives mixed feedback regarding its four-star rating, facilities and services. The hotel is rated as a four-star property and some reviewers assert that it lives up to this classification, describing it as having four-star quality. In contrast, several guests feel that the hotel should be reassessed, citing concerns about the quality of accommodation and services offered. The breakfast provided, while acceptable to some, is viewed as quite simple for a hotel of this supposed caliber. Another point of contention is the value for money with comments about high daily rates being juxtaposed against the quality of services provided. Issues such as cleanliness and lack of soundproofing further detract from the perceived standards expected of a four-star establishment. Overall, while some reviewers affirm its four-star status, a considerable number of guests believe it falls short of such a rating.
Hotel Crystal offers guests a notable experience with its in-room Jacuzzi and hot tub amenities. Reviewers frequently highlight the hot tub as being great and the Jacuzzi as amazing and relaxing. Requests for rooms with a Jacuzzi are common, reflecting guests' high expectations and satisfaction. However, it's important to note that some reviews mention the lack of jacuzzi or hot tub facilities in certain instances. Despite these inconsistencies, the overall sentiment towards the Jacuzzi and hot tub in rooms is positive with guests enjoying a pleasant and relaxing experience.
Hotel Crystal earns positive remarks from business travelers for its excellent reception service and well-prepared employees, which contribute significantly to a smooth business stay. The central location is highly praised with convenient access to nearby restaurants and efficient for fulfilling work commitments. Complimentary waters add a nice touch and the hotel is described as organized and suitable for business travel. However, there was a noted issue with the internet quality. Overall, it is frequently recommended for business trips, thanks to its practical facilities and supportive staff.
Hotel Crystal offers commendable accessibility features that cater to guests with disabilities. The hotel is practical and considerate for elderly visitors, ensuring that bathroom and floor access is typically accommodating for them. Wheelchair users will find the property particularly accommodating, as it is described as very wheelchair accessible with good access for wheelchairs across all areas. Proper protection for food is also provided, adding to the overall accessibility experience. However, there was an isolated comment mentioning that the hotel was not very accessible. Overall, Hotel Crystal addresses the needs of guests with disabilities effectively, offering a comfortable and accessible stay for most.
Hotel Crystal offers a romantic experience ideal for couples seeking a memorable getaway. Guests have described the hotel as a perfect romantic escape with a romantic view that enhances the overall ambiance. Many couples found it wonderful and an ideal retreat, highlighting its spaciousness and safety, which adds to the comfort for those traveling as a pair. Honeymooners especially noted their satisfaction with the romantic atmosphere of their stay. While there are a few mentions of the hotel lacking romantic hints or comments, the overall sentiment remains highly positive, emphasizing its suitability for couples looking for a romantic setting.
Hotel Crystal offers a mixed experience for pet owners. Guests appreciate the hotel’s pet-friendly policy, which allows them to bring their pets along without any hassle. Many have commended the hotel for accepting pets and highlighted that they felt warmly welcomed with their furry friends. The hotel is generally regarded as a great place for dogs with spots where pets like chihuahuas can enjoy the surroundings easily.
However, there are a few points of contention. Some visitors noted that their experience was marred by situations such as dogs barking in adjacent rooms, which can be disruptive. Additionally, not all staff members were equally friendly to pets with some guests mentioning rude behavior. The reception of pets, although generally positive, has not been universally consistent.
Moreover, while some reported that the hotel does not charge a pet fee, others mentioned extra charges for pets, suggesting a lack of clarity or inconsistency in the policy.
Overall, Hotel Crystal makes an effort to be pet-friendly, though it may not completely satisfy all pet owner expectations.
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Location
The hotel's well-kept rooms and overall cleanliness contribute to its high ratings. Many reviews highlight the spaciousness and comfort of the rooms, making it suitable for families as well. The staff at Hotel Crystal are noted for their attentive and polite service, adding to the positive guest experiences. The breakfast also receives favorable mentions with a variety of quality options provided daily.
For those visiting Londrina for events or business purposes, Hotel Crystal's location is particularly advantageous, offering great accessibility and practicality. Overall, the hotel's combination of strategic central location, comfortable accommodations and high-quality service make it a highly recommended choice for both short and extended stays in the city.
Breakfast
Guests also appreciate the ample, frequently refreshed choices, catering to different dietary needs, including vegetarian and gluten-free options. While some guests feel there could be more variety or improvement in specific items such as juices or cakes, the majority find the breakfast substantial and worth the stay. Whether enjoying the hearty chicken pie or the rich, freshly brewed coffee, the breakfast at Hotel Crystal leaves a lasting impression on many visitors.
Overall, Hotel Crystal's breakfast provides a satisfying and enjoyable start to the day, fitting well with the hotel's reputation for comfort and cleanliness.
Dinner
However, the restaurant closes earlier than some guests expect, as it shuts at 10:00 PM despite the menu indicating operation until 11:00 PM. It is also worth noting that the restaurant is not operational on Sundays and does not provide service during holidays, causing some guests to seek dinner elsewhere.
The breakfast, which transitions into dinner in the evening, receives praise for both meals. Still, the à la carte offerings are met with mixed feelings, particularly in room service, where the price does not always justify the meal quality. Nonetheless, guests highlight particular dishes, such as the Sausage ragu spaghetti, as wonderful options.
Despite some operational limitations, the overall sentiment towards the hotel's dining options leans positive, especially for those dining in the restaurant itself.
Rooms
However, despite the many positive comments about room size and cleanliness, there are some notable criticisms. Several guests have noted that the hotel and its facilities are old with some rooms showing signs of wear such as peeling ceiling paint, stained towels, worn-out floors and outdated decor. Bathrooms, in particular, tend to be small and sometimes suffer from issues like weak water pressure, musty smells and poor lighting. Noise from neighboring rooms and common areas has also been a recurring issue.
While many guests have enjoyed the overall comfort and size of the rooms, room cleanliness has been inconsistent. Some rooms were reported to be less clean than expected, occasionally featuring musty smells or food odors and in a few cases, shared with other guests.
The hotel's location is convenient and the staff have received praise for their friendly and helpful service. Despite some discrepancies between the advertised photos and actual room conditions, many guests found the accommodation satisfactory, particularly for its spaciousness and comfort. Overall, Hotel Crystal offers large, comfortable rooms that are generally clean but could benefit from updates and better maintenance.
Beds
Cleanliness
However, there are noted exceptions and areas needing improvement. Some guests report issues with specific spots such as old or dirty carpets in the hallways and bathrooms not always being cleaned to expectation. Complaints include dirty or worn-out towels, dust in rooms and occasional missed details in room cleaning.
Despite these occasional lapses, the majority of feedback underscores the hotel's strong points in maintaining a clean and pleasant environment for guests. Generally, the hotel facilities, comfort of the rooms and the attention to cleanliness by the housekeeping staff receive favorable remarks, making Hotel Crystal a reliable choice for travelers who prioritize hygiene.
Staff
Wi-Fi
However, a significant number of reviews pointed out issues with the Wi-Fi. Many guests reported slow and unstable internet connections with some mentioning that the Wi-Fi was cutting out regularly. Various parts of the hotel seemed to suffer from weak Wi-Fi signals, including the lounge area, bathrooms and certain rooms like those on the 3rd floor. Several guests couldn't connect to the Wi-Fi at all or found it to be not working properly, which was particularly frustrating for those who needed to work. There were also complaints about the internet password, which required calling reception and had instructions that were hard to read.
Overall, while some guests had a satisfactory experience with the Wi-Fi at Hotel Crystal, there were significant concerns about the consistency and reliability of the internet service throughout the hotel.
Parking
Family
The hotel's facilities and services are tailored to meet family needs efficiently, contributing to an overall peaceful stay. Despite these positive notes, some guests mention occasional issues with room size and structure, particularly when accommodating larger families or managing young children's specific needs. However, overall impressions remain favorable with guests frequently recommending Hotel Crystal for a family vacation, noting its friendly, helpful staff and its excellent cost-benefit ratio.
4 Star
Rooms with Jacuzzi / Hot-Tub
Business
Accessible
Romantic
Dog Friendly
However, there are a few points of contention. Some visitors noted that their experience was marred by situations such as dogs barking in adjacent rooms, which can be disruptive. Additionally, not all staff members were equally friendly to pets with some guests mentioning rude behavior. The reception of pets, although generally positive, has not been universally consistent.
Moreover, while some reported that the hotel does not charge a pet fee, others mentioned extra charges for pets, suggesting a lack of clarity or inconsistency in the policy.
Overall, Hotel Crystal makes an effort to be pet-friendly, though it may not completely satisfy all pet owner expectations.
No, Hotel Crystal doesn't have any pool.
No, a spa isn't available at Hotel Crystal.
Yes, Hotel Crystal welcomes dogs.
Yes, parking facilities are available at Hotel Crystal.
No, Hotel Crystal doesn't have a gym.
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