Hotel Indigo - Los Angeles Downtown, an IHG Hotel
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Summary of reviewsHotel Indigo-Los Angeles Downtown, an IHG Hotel, receives high praise from guests for its superb location, beautiful interior, spacious and clean rooms and impeccable cleanliness. Guests appreciate the hotel's convenience to LA's hotspots, including the convention center and Crypto.com Arena, as well as the easy access to the freeway and public transportation. However, some guests found the limited options and high price of the breakfast menu concerning. The staff is regarded as friendly, helpful and professional with few negative comments. Guests highly recommend the rooftop pool and fitness center for their stunning views, cleanliness and convenience. Parking through valet received mixed reviews with some finding it a hassle and others efficient, but the costs were deemed high. The comfortable beds and spacious rooms received widespread positive feedback, though some pointed out flaws in the design. Overall, Hotel Indigo is an excellent choice for a well-located, clean and beautiful stay in the heart of LA.
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About Hotel Indigo - Los Angeles Downtown, an IHG Hotel
Guest Reviews
The Hotel Indigo - Los Angeles Downtown, an IHG Hotel, is highly praised for its location by guests. Many have described the location as superb and ideal with a fantastic proximity to everything in LA. It's conveniently located near the convention center, Crypto.com Arena and within walking distance to many restaurants and attractions. The hotel is also close to the Staples Center and Hollywood via metro. Guests appreciated the easy on and off access to the freeway and the buses nearby. Some guests even loved the location so much that they mentioned it multiple times in their reviews, stating that it was the best thing about their stay. Despite some mentioning that the location could be better, they still enjoyed the views from their rooms and noted that many great places were within walking distance, including the nearest Starbucks and Target which were just a 5-minute walk away. Overall, the Hotel Indigo - Los Angeles Downtown, an IHG Hotel, is a great choice for those looking for a well-located hotel with easy access to all that LA has to offer.
Guests at the Hotel Indigo in Los Angeles Downtown had mixed experiences with the breakfast options. Many enjoyed the breakfast with guests praising the quality of the food and the variety of options available. Some even received breakfast vouchers as part of their upgrade. However, some guests found the breakfast options to be limited for children and quite expensive with prices ranging from $19 for the cheapest item on the menu to $30 per day to add breakfast to your room rate. Despite this, some guests appreciated the grab-and-go food section in the lobby, which was convenient but pricey. Others had issues with the breakfast service, including long wait times and forgotten vouchers. Overall, guests found the breakfast to be good but a bit on the expensive side with limited options for families traveling with children.
Guests of Hotel Indigo - Los Angeles Downtown, an IHG Hotel, have praised the hotel's spacious and clean rooms, big comfortable beds and stunning views of the downtown LA area. The hotel's beautiful interior decorating and original design have also impressed guests, while some have noted that the hotel could benefit from a deeper clean with dirty carpets and furniture stains. The hotel's location is considered good and the lobby is nice. While some guests have experienced issues such as pipes, broken furniture and cracked windows, overall, the hotel is considered beautiful, clean, modern and spacious. Some guests have noted that the bathrooms could use some renovation and the lack of certain amenities such as smart TVs and glass cups is disappointing to some. Despite these minor issues, guests generally enjoyed their stay and found the rooms comfortable and spacious.
Guests of Hotel Indigo - Los Angeles Downtown seem to be quite satisfied with the quality of the beds provided. Reviews consistently mention how comfortable the beds are with some guests specifically describing the beds as "super comfy" or "very comfortable". Many guests are also pleased with the size of the beds with some even noting how spacious the rooms and bathrooms are overall. While a couple of reviews mention issues with the non-fitting bedding or poor quality pillows, these concerns do not seem to be widespread or significant enough to detract from the overall comfort of the beds. The staff also receives some praise in relation to the bed quality with at least one review mentioning both the staff and the comfortable beds. All in all, it seems that guests of Hotel Indigo - Los Angeles Downtown can expect to rest well during their stays thanks to the hotel's comfortable beds.
If you're looking for a hotel with impeccable cleanliness, Hotel Indigo - Los Angeles Downtown is an excellent option. Reviews from guests frequently mention how clean and neat the hotel is with phrases such as "nice and clean", "very good cleaning", "propres" and "very clean & modern" repeatedly cropping up. Guests were generally impressed with the upkeep of the property, praising the entrance area as "very clean impressive" and noting the "quality decoration" throughout the hotel. Cleanliness was also a common theme of reviews for the guest rooms with phrases like "clean rooms", "room was clean" and "very clean" frequently appearing. However, there were a handful of negative reviews that mentioned subpar cleaning with some guests reporting dirty floors or furniture that had not been properly dusted. Overall, though, guests tend to agree that Hotel Indigo - Los Angeles Downtown is a clean and beautiful hotel.
The staff at Hotel Indigo - Los Angeles Downtown, an IHG Hotel, are a highlight of guest reviews. They are consistently described as friendly, helpful and accommodating. Some staff members are even singled out for praise, such as Veronica at the front desk and Juan the bellman. Guests also appreciate the fast check-in process and kind birthday message from the staff. However, a few negative reviews highlight unhelpful or even rude staff members, as well as management issues, but these seem to be rare exceptions. Overall, the staff at Hotel Indigo - Los Angeles Downtown are professional, efficient and eager to make guests feel welcome.
The gym at Hotel Indigo - Los Angeles Downtown is a hit among guests! Many have praised the gym for being clean and fresh, making it an ideal spot to break a sweat during their stay. The hotel's gym and pool are included in the amenities and this convenience has received a lot of positive feedback from guests. The fitness room may be small but it is apparently good enough to satisfy the needs of health enthusiasts. The view from the gym is breathtaking and guests can watch the city while exercising. French reviewers refer to the gym as a "salle de sport" and guests appreciate that the hotel is well-equipped with necessary equipment. The 24-hour gym allows guests to work out according to their schedules and they are not limited by time. Though some guests have noted that the gym could use some air conditioning, the majority of the reviews have noted that the gym is great and adequately equipped.
If you're looking for a hotel with a great pool, Hotel Indigo - Los Angeles Downtown, an IHG Hotel is a great option. Guests have praised the outdoor heated rooftop pool, which is always stocked with plenty of towels and has comfortable lounge chairs and umbrellas. Some reviewed the pool as nice or fantastic. The overall facilities are modern and the staff is generally very helpful. The hotel's location is also great for exploring the city. However, be aware that there may be charges for pool seating on weekends. While some reviewers noted issues with cleanliness (dirty sheets) or broken windows, most guests enjoyed the lounge area by the pool and appreciated the pool's overall preparedness. Families especially enjoyed the pool, as there is no whirlpool. The pool and restaurant were also specifically mentioned by international guests. So, take a dip in the nice swimming pool and enjoy the added value of the zwembad (Dutch for pool) during your stay at Hotel Indigo - Los Angeles Downtown.
Guests of Hotel Indigo - Los Angeles Downtown praise the helpful valet and luggage assistance personnel, but note that parking is only available through valet and can be expensive at $50 or more per day. Some guests feel the valet service is a "hassle" while others find it efficient and smooth. However, some guests feel that the hotel charges exorbitant prices for valet parking and encourage others to park elsewhere to save money. Suggestions for improvement include offering self-parking and improving communication about parking costs. Despite concerns about parking, guests generally enjoy their stays at this hotel.
If you're looking for a beautiful hotel in a great area, Hotel Indigo - Los Angeles Downtown, an IHG Hotel is the perfect choice for you. The hotel is modern and stylish with a stunning view of downtown LA. While some guests found their stay to be average, most of them enjoyed their experience and praised the central location of the hotel. The fitness center was also a highlight for some guests. Though some guests were disappointed with the bathroom, overall the rooms were well equipped and spacious. The hotel staff were attentive and helpful according to guests, who found the service to be impeccable. Some guests noted small flaws in the design, but still highly recommended the hotel. However, a few guests believed that the quality didn't justify the high price point. All in all, if you're in the area, Hotel Indigo - Los Angeles Downtown, an IHG Hotel is definitely worth considering!
Yes, Hotel Indigo - Los Angeles Downtown, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Indigo - Los Angeles Downtown, an IHG Hotel.
Yes, Hotel Indigo - Los Angeles Downtown, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Hotel Indigo - Los Angeles Downtown, an IHG Hotel.
Yes, Hotel Indigo - Los Angeles Downtown, an IHG Hotel has a gym.
