The staff at The Ritz-Carlton, Marina del Rey provide an exceptional level of service, making guests feel welcome and well taken care of. From the reception staff to the rooms attendants, everyone is friendly, accommodating and works to keep customers satisfied. Some standout staff members mentioned by guests include Gabbie and Andrea. However, a few guests did have issues with rude or dismissive staff, particularly at check-in and during breakfast service. Despite these isolated incidents, the majority of guests praised the great property and location, as well as the super clean and comfortable accommodations. Unfortunately, the pool was closed due to renovations during some guests' stays, causing some disappointment. Nonetheless, overall the staff at The Ritz-Carlton, Marina del Rey are attentive, professional and helpful throughout guests' stays.