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Summary of reviewsLos Azufres Spa Natural, set amidst the scenic mountains of Michoacán, is lauded for its tranquil and picturesque location enveloped by lush forests and majestic pine trees. Guests appreciate the serene and idyllic setting which offers close contact with nature, making it an ideal escape from the hustle and bustle of daily life. The cozy family cabins, complete with fireplaces and ample blankets, complement the overall relaxing atmosphere. Excellent phone signal and Wi-Fi services are added conveniences that enhance the guests' experience.
The spa's range of services and amenities, along with attentive staff, contribute to the positive reviews, despite some mixed feedback regarding the temperature of the thermal pools. Overall, the combination of nature and relaxation, along with options to explore the surrounding forest, creates a compelling experience.
When it comes to the dining experiences, there is room for improvement. Breakfast receives mixed reviews with some guests praising the extensive and tasty options, while others criticize the inconsistency and quality of food. The buffet style, though comprehensive, is noted for its repetitiveness. Dinner experiences are similarly varied; some dishes, such as Swiss enchiladas, are well-received, while others, like pasta dishes, fall short. The limited menu and restricted dining schedules further detract from the overall dining satisfaction.
The cabins are largely praised for their charming and romantic ambiance, providing privacy and a cozy retreat in the heart of nature. Visitors commend the comfort of the beds and the efficiency of the hot water in the bathrooms. However, maintenance and cleanliness issues are noted, including problems with shower floors, tiles and insufficient hot water capacity. Ensuring adequate heating during cold mornings is also a noted concern.
Cleanliness at the spa is generally appreciated, but some guests report issues like spiders, cobwebs and outdated furniture that need attention. The staff at Los Azufres Spa Natural receive high marks for their friendliness and attentiveness with specific individuals like Miguel and Manuel being highlighted for their exceptional service. However, some inconsistency in the quality of service, particularly in the restaurant, is mentioned, suggesting a need for better staff management and training.
The beds in the cabins are comfortable and complemented by plenty of blankets, though the pillows are frequently criticized for being too hard. Despite this, the overall cozy atmosphere and comfortable sleeping arrangements contribute positively to the guests' experience.
In summary, Los Azufres Spa Natural offers a picturesque retreat with the charm of nature, cozy accommodations and a friendly staff. While dining options and maintenance issues present areas for improvement, the overall experience is highly valued for its tranquility and natural beauty.
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