Omni Louisville Hotel

Louisville , , 400 South 2nd Street (Show on Map)
8.9
Excellent


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Summary of reviewsThe Omni Louisville Hotel is a luxurious and upscale hotel located in the heart of downtown Louisville, making it a great choice for travelers looking to explore the city. Guests love the convenient location, which is within walking distance of numerous attractions, including the KFC Yum Arena, downtown restaurants and bars and even Bourbon tours and Churchhill Downs. The hotel also offers easy access to the airport and Mint Julep tour, making it a convenient spot for both leisure and business travelers. The rooms are beautiful, modern and spacious with amazing views and comfortable beds. The bathrooms are luxurious and some with breathtaking glass showers. The hotel is well kept and beautifully clean, making guests feel comfortable, especially with the friendly staff. The housekeeping team is great, ensuring that the rooms are always clean and attentive. The pool area offers an amazing experience and is a great spot to enjoy during your stay at the Omni Louisville. The hotel has exceptional amenities and many guests consider their stay to be wonderful and worth the money with some calling it exceptional. The Omni Louisville Hotel is a swanky, high-class hotel that is ultimately gorgeous- arguably the best-looking hotel many guests have ever stayed in.
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Room Types
Deluxe King Room This room offers a seating area, flat-screen cable TV and work desk.

King Room - Disability Access This accessible room has a cable TV, seating area and air conditioning. Accessible amenities include wider doorways and an adapted bathroom.

King Room - Disability Access This accessible room has a cable TV, seating area and air conditioning. Accessible amenities include wider doorways and an adapted bathroom with roll-in shower.

Deluxe Queen Room This room offers a seating area, flat-screen cable TV and work desk.

ADA Deluxe Room - 2 Queen Beds This accessible room has a cable TV, seating area and air conditioning. Accessible amenities include wider doorways and an adapted bathroom.

Queen Room - Disability Access This accessible room has a cable TV, seating area and air conditioning. Accessible amenities include wider doorways and an adapted bathroom with roll-in shower.

Superior King Room This room offers a seating area, flat-screen cable TV and work desk.

Superior Queen Room This room offers a seating area, flat-screen cable TV and work desk.

Stately King Suite - 1 King Bed This executive suite offers a seating area, flat-screen cable TV and work desk.

Deluxe King Suite Featuring expanded views of the city, this executive corner suite offers a seating area, flat-screen cable TV and work desk.

ADA Premier Room - 1 King Bed This accessible room has a cable TV, seating area and air conditioning. Accessible amenities include wider doorways and an adapted bathroom.

Superior King Room This accessible room has a cable TV, seating area and air conditioning. Accessible amenities include wider doorways and an adapted bathroom with roll-in shower.

ADA Premier - 2 Queen Beds This accessible room has a cable TV, seating area and air conditioning. Accessible amenities include wider doorways and an adapted bathroom.

Superior Queen Room This accessible room has a cable TV, seating area and air conditioning. Accessible amenities include wider doorways and an adapted bathroom with roll-in shower.

Superior Suite This suite offers a seating area, flat-screen cable TV and work desk.

Premier Executive Room 1 King Bed This room offers a seating area, flat-screen cable TV and work desk.

Two Bedroom Luxury Deluxe Corner Suite This villa is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The villa features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 3 beds.

Two Bedroom Deluxe Corner Suite This villa comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The villa features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 3 beds.

Two Bedroom Deluxe Suite This villa consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The villa features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 3 beds.

Two Bedroom Premier Suite This villa comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The villa features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 3 beds.

Guest Reviews
8.9
Excellent
Location
The Omni Louisville Hotel boasts a prime location in the heart of downtown Louisville, making it a great choice for travelers looking to explore the city. Guests love the convenient location, which is within walking distance of numerous attractions, including the KFC Yum Arena, downtown restaurants and bars and even Bourbon tours and Churchhill Downs. The hotel also offers easy access to the airport and Mint Julep tour, making it a convenient spot for both leisure and business travelers. Some guests did note that the hotel is limited to chain-type restaurants, but others loved the valet service and the beautiful views. Overall, the central location is a major selling point of this hotel and guests appreciate being able to walk to so many fun things to do and places to eat and drink.

Dinner
If you're staying at the Omni Louisville Hotel and looking for some delicious food, you're in luck! Multiple guests raved about the amazing restaurant food with one guest saying it was the best jumbo shrimp appetizer ever. Although there were a couple of negative reviews about the restaurant, overall, guests found the dining choices to be good and enjoyed their meals. However, some did note that the restaurant had an extremely limited menu on the evening of their stay. If you're looking to venture outside the hotel, guests recommend heading to the River House restaurant on the river for excellent food and service. Although it may be a bit pricey, one guest noted that their meal was delicious. Keep in mind, there aren't too many decent food options nearby on a Friday night without a reservation, so plan accordingly.

Rooms
The rooms at the Omni Louisville Hotel are beautiful, modern and spacious with amazing views and comfortable beds. The bathrooms are luxurious and some with breathtaking glass showers. The rooms are very clean and the hotel itself is beautiful with lots of amenities and beautiful decor throughout. While some guests found the rooms expensive for what they received or underwhelming in cleanliness, overall the hotel offers a luxury stay without the high cost. The only complaints were isolated cases of dirty sheets or a small stain here and there. Despite these few drawbacks, the excellent rooms, beautiful decor and general vibe of the hotel create a luxurious and comfortable stay.

Beds
The Omni Louisville Hotel definitely has something to offer when it comes to their comfy beds. Guests from recent stays have praised the hotel for providing a relaxing night's sleep. While there were a few mentions of beds being too stiff or not quite as comfortable as guests would have hoped, the overwhelming majority of reviews were positively glowing. Guests described the beds as "super comfy," "soft and comfortable," and "very comfortable." The pillows were the only aspect guests found issue with with a few noting they could be firmer. Overall, if you're looking for a comfortable place to rest your head while in Louisville, the Omni will not disappoint.

Cleanliness
The Omni Louisville Hotel prides itself on its cleanliness with guests praising the hotel's attention to detail such as very clean bathrooms and impeccably clean rooms. The hotel is well kept and beautifully clean, making guests feel comfortable, especially with the friendly staff. The housekeeping team is great, ensuring that the rooms are always clean and attentive. While there were some isolated issues with room cleanliness, such as hair on the bathroom floor or a dirty toilet seat, these were quickly addressed and guests were provided with a very clean and comfortable room. Additionally, the hotel offers a very nice spa, adding to the overall luxurious and clean experience.

Staff
Guests at the Omni Louisville Hotel were pleased with the excellent and helpful staff who went above and beyond. The front desk staff was particularly praised for their friendliness and professionalism. A few negative experiences were noted, however, such as long waits and lack of concern from the front desk attendants. Overall, the staff was described as very attentive and top-notch with some exceptional and lovely individuals. The hotel was occasionally understaffed, but guests appreciated the efforts of those working hard to provide great service. The valet service was fast and efficient and Adrian at the front desk was particularly highlighted for his great service.

Wi-Fi
The Omni Louisville Hotel is a luxurious choice for travelers; however, one aspect guests found disappointing was the hotel's paid wifi service. A few guests mentioned that the charge for wifi was expensive and some felt that charging for wifi in this day and age is unreasonable. Despite this, the majority of guests did not deem the cost of wifi to be a dealbreaker. Although some found it confusing that they had to pay for both internet and television, the overall consensus was that the wifi worked well once it was set up. While the hotel won't let you use wifi automatically, guests found the process of purchasing wifi to be straightforward. Overall, while some may find the paid wifi to be an inconvenience, it should not deter guests from considering the Omni Louisville Hotel as a top-notch accommodation.

Pool
If you're looking for the perfect summertime spot to relax and unwind, look no further than the Omni Louisville Hotel's pool. With both an outdoor and rooftop option, there's something for everyone. The pool area is relaxing and enjoyable with guests praising the accommodating and amazing Pool Manager. Poolside services are enjoyable and the bar service is top-notch. While the size of the pool could be improved, the quality of the experience is unmatched. The rooftop pool and hot tub are especially noteworthy with beautiful views and a cool atmosphere - just be aware that the property sells daily pool passes to the public, so it may get crowded on certain days. However, some guests have noted that the rooftop pool bar staff can be slow and rude. Overall, the pool area offers an amazing experience and is a great spot to enjoy during your stay at the Omni Louisville.

Parking
The parking situation at Omni Louisville Hotel seems to be a point of contention among guests. While some felt that the pricing was too high and the valet service was a disaster, others thought highly of the valet service despite the high cost. Several guests also mentioned that the parking structure was confusing and crowded during peak times. However, there were also some positive reviews of the valet parking with guests praising the service as wonderful. Overall, while the cost of parking was a complaint among guests, it seems that the valet service received mixed reviews.

4 Star
The Omni Louisville Hotel is a new, upscale hotel with a beautiful lobby that many guests find to be very classy. The speakeasy, lobby and library bar all have a good vibe and are beautiful. The hotel has exceptional amenities and many guests consider their stay to be wonderful and worth the money with some calling it exceptional. The pricing is reasonable and the hotel is very nice, but some guests feel that it's just passable and that they wouldn't want to return. Overall, guests find the Omni Louisville Hotel to be a pleasant enough place to stay.

Luxury
The Omni Louisville Hotel is an exquisite, upscale hotel that boasts of luxury and professionalism. From the beautifully designed rooms to the impressive amenities, guests are surrounded by a grandiose atmosphere. The property has everything you need and provides a luxury feel without the expense. Though the hotel is high-end, there were some guests who noted that the cleanliness of the rooms and bathrooms could be improved. Nonetheless, the Omni Louisville Hotel is a swanky, high-class hotel that is ultimately gorgeous- arguably the best-looking hotel many guests have ever stayed in.


Yes, Omni Louisville Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Omni Louisville Hotel.

Yes, Omni Louisville Hotel welcomes dogs.

Yes, parking facilities are available at Omni Louisville Hotel.

Yes, Omni Louisville Hotel has a gym.

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