Notre Dame AUXILIATRICE
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Summary of reviewsNotre Dame AUXILIATRICE is situated in an ideal location in the heart of Lourdes, providing guests with convenient access to the renowned sanctuary, Basilica, and cave. Its central positioning offers easy exploration of local shops and restaurants, with the added benefit of free parking options nearby. The hotel's pet-friendly policy, allowing dogs at no extra charge, further enhances its appeal. Guests frequently commend the location for its convenience and compliment the staff for their kindness and efficiency, which significantly elevates the overall experience.
The hotel's staff consistently receives commendation for their warmth, friendliness, and professionalism. Their attentive nature, especially during meals, ensures that all guest needs are met with care. The team's readiness to assist, calm demeanor, and accommodating approach, coupled with discreet yet pleasant management, contributes to a welcoming environment. Noteworthy mentions of staff members like Margot, recognized for her love and kindness, further exemplify the personnel's exceptional dedication.
Despite these positive aspects, there are significant concerns regarding the hotel's accommodations and cleanliness. The rooms are often criticized for being outdated and poorly maintained, with issues like broken furniture, malfunctioning lights, and unclean conditions repeatedly highlighted. The presence of insects, dirty carpets, and insufficient housekeeping efforts are noted, detracting from the overall experience. Similarly, cleanliness issues abound, with reports of dust, mold, and unsanitary conditions in bathrooms and common areas. These reviews suggest the need for substantial improvements in cleaning protocols and room refurbishments to address guest concerns.
Overall, Notre Dame AUXILIATRICE stands out for its prime location and exceptional staff, though it would benefit greatly from enhancements in its room conditions and cleanliness standards to improve guest satisfaction.
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The hotel's staff consistently receives commendation for their warmth, friendliness, and professionalism. Their attentive nature, especially during meals, ensures that all guest needs are met with care. The team's readiness to assist, calm demeanor, and accommodating approach, coupled with discreet yet pleasant management, contributes to a welcoming environment. Noteworthy mentions of staff members like Margot, recognized for her love and kindness, further exemplify the personnel's exceptional dedication.
Despite these positive aspects, there are significant concerns regarding the hotel's accommodations and cleanliness. The rooms are often criticized for being outdated and poorly maintained, with issues like broken furniture, malfunctioning lights, and unclean conditions repeatedly highlighted. The presence of insects, dirty carpets, and insufficient housekeeping efforts are noted, detracting from the overall experience. Similarly, cleanliness issues abound, with reports of dust, mold, and unsanitary conditions in bathrooms and common areas. These reviews suggest the need for substantial improvements in cleaning protocols and room refurbishments to address guest concerns.
Overall, Notre Dame AUXILIATRICE stands out for its prime location and exceptional staff, though it would benefit greatly from enhancements in its room conditions and cleanliness standards to improve guest satisfaction.
Cheap Hotel
This hotel provides a cost-effective stay near the main attractions.
Small Hotel
Located on Boulevard de la Grotte, this hotel is conveniently close to the sanctuary. Its location provides easy access to the main pilgrimage sites, offering a comfortable and spiritual experience.
Family Friendly Hotel
Guest Reviews
Notre Dame AUXILIATRICE enjoys a praised location in the heart of Lourdes, making it a highly favored choice for travelers. Situated just minutes away from the renowned sanctuary, guests appreciate the convenience of being so close to this sacred site as well as the nearby Basilica and cave. The hotel's positioning allows easy access to a variety of shops and restaurants, enhancing the overall visitor experience. Additionally, the proximity to free parking options is a noted benefit. Guests repeatedly highlight the exceptional convenience and centrality of this well-located establishment, which is complemented by the kindness and efficiency of the staff, enhancing each stay. For pet owners, an added bonus is the acceptance of dogs at no extra charge, which further underscores the hotel's accommodating approach.
The guest reviews for 'Notre Dame AUXILIATRICE' present a concerning picture of the hotel's accommodations. Predominantly, guests highlight the outdated and dilapidated state of the rooms and facilities. The rooms are frequently described as small, cramped, and uncomfortable, with a noticeable lack of cleanliness and maintenance. Issues such as broken furniture, malfunctioning lights, and windows that don't close properly are common complaints. Bathrooms are particularly problematic, often too small and outdated to be practical or comfortable. Dirty carpets with prominent stains and musty odors further detract from the overall experience.
Reviews also indicate severe hygiene issues, with reports of unclean bed linen and lingering smells suggesting insufficient housekeeping efforts. The presence of insects in the rooms only exacerbates these concerns. The hotel’s ambiance is likened to being stuck in time, reminiscent of the 1950s, without any modern upgrades or refurbishments. Many guests feel that a stay here is only manageable for a short duration, if at all, due to the poor condition and cleanliness of the accommodations.
Notre Dame AUXILIATRICE has unfortunately garnered a reputation for its lack of cleanliness, as reflected by recent guest reviews. Reports highlight issues such as dust, lint, and mold pervading the premises, with common areas and rooms not meeting expected hygiene standards. Many guests have noted unsanitary conditions, including unpleasant odors and bathrooms that have been described as moldy and very dirty. The hotel also seems to struggle with maintenance issues, such as broken amenities and outdated facilities, contributing further to its rundown appearance. Lack of cleanliness extends to various aspects, with hair and stains on bed linen raising concerns among visitors. These reviews suggest that Notre Dame AUXILIATRICE would benefit from significant improvements in its cleaning protocols and overall maintenance to enhance guest experience.
Notre Dame AUXILIATRICE receives high praise for its exceptionally dedicated staff, who are noted for their warmth, friendliness, and professionalism. Guests highlight the kind and attentive nature of the team, with special recognition for the manager's attentiveness during meals, ensuring that all needs are met with care. The staff's friendly demeanor and readiness to assist enhance the overall ambiance of the hotel, making it a particularly appealing choice for visitors, especially those exploring the nearby Sanctuary of Lourdes. Reviewers also mention Margot, whose love and kindness left a lasting impression, highlighting her even while navigating language barriers. The staff's calm and accommodating approach, alongside the pleasant and discreet nature of the management, contributes to a welcoming and comfortable experience for all guests.
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Location
Rooms
Reviews also indicate severe hygiene issues, with reports of unclean bed linen and lingering smells suggesting insufficient housekeeping efforts. The presence of insects in the rooms only exacerbates these concerns. The hotel’s ambiance is likened to being stuck in time, reminiscent of the 1950s, without any modern upgrades or refurbishments. Many guests feel that a stay here is only manageable for a short duration, if at all, due to the poor condition and cleanliness of the accommodations.
Cleanliness
Staff
No, Notre Dame AUXILIATRICE doesn't have any pool.
No, a spa isn't available at Notre Dame AUXILIATRICE.
No, Notre Dame AUXILIATRICE doesn't allow dogs.
No, parking facilities aren't available at Notre Dame AUXILIATRICE.
No, Notre Dame AUXILIATRICE doesn't have a gym.
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