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Summary of reviewsHotel Zaułek enjoys a stellar reputation for its prime location in the city center, making it an excellent hub for travelers keen on exploring local shops, restaurants and markets. Its proximity to the train station offers effortless connectivity, while still maintaining a peaceful and quiet environment. Free parking adds to its convenience for those driving.
Many guests praise the breakfast experience, often highlighting it as a standout feature. Homemade offerings, including charcuterie and freshly baked rolls, receive special mention, reflecting the personal touch of the owner, Mrs. Anna. While there are some critiques about the variety and occasional simplicity of the breakfast, it remains largely appreciated for its quality and heartfelt preparation.
The rooms at Hotel Zaułek are generally well-received, especially the spacious family rooms equipped with multiple amenities. Cleanliness and comfort in these large, cozy spaces are frequently noted. However, some reviews point out issues such as room size discrepancies, occasional lack of cleanliness and noise from adjacent rooms. Despite these, the hotel's beautiful lounge, restaurant and garden areas provide a pleasant escape.
Cleanliness receives mixed feedback. While many commend the hotel for its neat and spacious rooms, specific issues like stains, dirt under furniture and less-than-pristine bathrooms have been mentioned. Nevertheless, the overall ambiance, characterized by atmospheric fireplace heating in common areas, is often appreciated.
The staff at Hotel Zaułek receives universal acclaim for their warm and helpful nature. The owner’s personal and accommodating demeanor plays a significant role in creating a familial and welcoming atmosphere. Guests particularly value the prompt and friendly service with special gestures such as homemade bread during Christmas enhancing their stay experience.
In summary, Hotel Zaułek’s strategic location, delightful breakfast, accommodating staff and cozy common areas make it a compelling choice for travelers, despite some varied experiences with rooms and cleanliness. Show more
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Categories
Family Friendly Hotel
HOTEL ZAUŁEK welcomes families with young children. Children between 0 to 3 stay free of charge, making it a budget-friendly option for families.
Dog Friendly Hotel
This hotel is tagged as dog friendly.
Hotel with Parking
This hotel is centrally located in Luban, providing a highly convenient option for travelers seeking accommodation with parking within the city.
Small Hotel
Room Types
Double RoomThe double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring an outdoor dining area, this double room also provides a high chair for children, a tiled floor and a flat-screen TV.
Quadruple RoomThe quadruple room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting an outdoor dining area, this quadruple room also features a high chair for children, a tiled floor and a flat-screen TV. The unit offers 4 beds.
Family RoomMeals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an oven. The spacious family room offers a washing machine, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 6 beds.
Large Single RoomThe single room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. This single room has a tiled floor, heating, a flat-screen TV and an outdoor dining area. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
Hotel Zaułek is ideally situated for travelers seeking a convenient base in the heart of the city. The location garners widespread praise for its proximity to the central points of the city, making it easy to explore local shops, restaurants and markets. A highlight for many guests is its nearness to the train station, which is only a short walk away and effortlessly connects visitors to wider travel options. Despite its closeness to bustling areas, guests appreciate the peaceful and quiet ambiance of the hotel. Additionally, the hotel offers practical amenities like free parking, which is a bonus for those traveling by car. Overall, Hotel Zaułek’s superb location makes it an excellent choice for both leisurely and transit travelers.
Breakfast
At Hotel Zaułek, many guests find the breakfast to be a delightful start to their day, often highlighting it as a standout feature of their stay. A common thread in the reviews is the homemade aspect of the breakfast. Guests frequently mention the delicious and varied offerings, particularly praising the homemade charcuterie and freshly baked rolls by the owner herself. The heartfelt effort of Mrs. Anna in preparing the breakfast is often recognized with some going as far as to call it world-class.
For those with specific requests, the owner is noted to fulfill them promptly, adding a personal touch to the breakfast experience. Although described as hearty and tasty by many, there are mentions of its adequacy rather than abundance with some guests pointing out the limited selection available. This includes standard continental breakfast items like cereals and scrambled eggs, though the quality remains appreciated.
Not all feedback is glowing; a few guests expressed disappointment over the lack of choices, particularly in bread rolls and coffee. Others found the breakfast to be average or simple with a few considering it overpriced for what is offered. Despite this, the general consensus leans towards a positive experience, emphasizing the tastiness and homemade quality that makes breakfast at Hotel Zaułek memorable for many.
Rooms
HOTEL ZAUŁEK offers a mix of experiences when it comes to room accommodations. The family rooms are particularly well-suited for groups, featuring two bedrooms, a kitchen, a living room and a dining table. Many guests appreciated the cleanliness and friendliness that characterize the hotel's nice rooms. The large and cozy rooms, especially the attic apartment, were highlights for those needing spacious accommodations.
Amenities such as a fridge and kettle add to the convenience and for some, comfortable beds ensured a good night's sleep. However, there were issues noted with room size and cleanliness at times and the acoustics seemed to be a problem with noise from neighboring rooms being audible. While some rooms were open to air out unpleasant smells and didn't quite match the photos online, the beautiful lounge, restaurant and garden set in the surroundings offered a pleasant escape.
Overall, the hotel has some lovely and comfortable rooms, but it’s worth managing expectations regarding room size and potential noise. As with any stay, it's the personal experiences with room specifics that will determine your satisfaction.
Cleanliness
Hotel Zaułek receives mixed reviews regarding its cleanliness. While some guests commend the hotel for its clean and spacious rooms, neat bathrooms and overall well-maintained areas, others highlight significant cleanliness issues. Several guests noted that their rooms were not cleaned during their stay and pointed out specific problems like stains on beds, dirt under furniture and dirty bathrooms. The hotel's furnishings, though somewhat dated, were generally considered clean by some visitors. However, several areas such as the stairwell rails and bathrooms were mentioned to need more attention. Despite these issues, the hotel's polite staff and atmospheric fireplace heating in common areas contributed positively to some guests' experiences.
Staff
When staying at HOTEL ZAUŁEK, guests consistently praise the warm and helpful nature of the staff. Many highlight the owner's personal touch, noting how she frequently goes out of her way to accommodate requests promptly and make guests feel welcome. The staff is described as friendly, polite and always willing to help. Guests particularly appreciate the familial atmosphere, likely stemming from the owner's kind and accommodating demeanor. Noteworthy mentions include the owner's special gesture of providing homemade bread during the Christmas season, adding a heart-warming touch to their stay. The service in the dining room also earns positive marks with many enjoying the delicious breakfast provided. Despite a few isolated comments about less friendly interactions, the overwhelming consensus is that the staff at HOTEL ZAUŁEK makes guests feel at home, offering excellent service throughout their visit.
No, HOTEL ZAUŁEK doesn't have any pool.
No, a spa isn't available at HOTEL ZAUŁEK.
Yes, HOTEL ZAUŁEK welcomes dogs.
Yes, parking facilities are available at HOTEL ZAUŁEK.