Holiday Inn Lübeck by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Lübeck by IHG, stands out as an exceptional choice for travelers wishing to explore the historic city of Lübeck, particularly due to its prime location. Situated near the old town, guests can easily walk to numerous attractions such as the Lübeck Museum and the Hanseatic Museum. The hotel also benefits from a bus stop right outside, enhancing accessibility to the entire city. Added conveniences like ample parking options make it highly accommodating for those traveling by car.
Guests consistently praise the hotel's breakfast, which features a wide array of delicious and high-quality options catering to different dietary needs. The friendly and attentive service further enhances the dining experience. Although some feel the breakfast could be pricey and suggest improved variety for organic and vegan options, the overall experience remains positive.
Dinner experiences at the hotel's restaurant, Kochwerk, receive mixed feedback. While many appreciate the delicious food, cozy atmosphere and attentive staff, the restaurant’s limited operating hours can be an inconvenience. Guests who managed to dine there generally enjoyed their meals, but some found the dinner buffet to be hit-or-miss.
The rooms at Holiday Inn Lübeck receive high marks for their modern design, cleanliness and comfort. Guests particularly note the spaciousness and amenities such as comfortable beds, Nespresso machines and large bathrooms. However, some guests found certain rooms cramped and experienced noise from nearby areas.
The hotel is commended for its overall cleanliness with rooms and facilities like the pool and sauna being well-maintained. Occasional lapses in housekeeping service are noted but do not detract significantly from the general perception of a clean environment.
Staff members are frequently described as friendly, helpful and professional, contributing positively to guests' overall experiences. Despite a few criticisms of language barriers and occasional unfriendliness, the consensus highlights excellent service.
Free Wi-Fi is another appreciated amenity, praised for its reliability and speed, despite a few instances of slow connections.
The gym facilities receive mixed reviews. Guests appreciate the availability but desire more variety in equipment beyond ellipticals and treadmills. The pool, particularly favored by families, is generally liked for its serene atmosphere and fun factor for children, although some guests find the water temperature too cold.
Parking options, including free outdoor and paid underground spaces, add to the hotel's convenience. Challenges include limited space availability and high parking fees, but many guests find the arrangements satisfactory.
Families regard Holiday Inn Lübeck as a top choice with spacious family rooms and a child-friendly environment. Children enjoy the pool and the thoughtful design of the accommodations and parents appreciate the welcoming staff and complimentary meals for kids.
Overall, Holiday Inn Lübeck provides a comfortable, well-located base for exploring Lübeck with standout amenities and service that cater to both solo travelers and families.
Categories
Guests consistently praise the hotel's breakfast, which features a wide array of delicious and high-quality options catering to different dietary needs. The friendly and attentive service further enhances the dining experience. Although some feel the breakfast could be pricey and suggest improved variety for organic and vegan options, the overall experience remains positive.
Dinner experiences at the hotel's restaurant, Kochwerk, receive mixed feedback. While many appreciate the delicious food, cozy atmosphere and attentive staff, the restaurant’s limited operating hours can be an inconvenience. Guests who managed to dine there generally enjoyed their meals, but some found the dinner buffet to be hit-or-miss.
The rooms at Holiday Inn Lübeck receive high marks for their modern design, cleanliness and comfort. Guests particularly note the spaciousness and amenities such as comfortable beds, Nespresso machines and large bathrooms. However, some guests found certain rooms cramped and experienced noise from nearby areas.
The hotel is commended for its overall cleanliness with rooms and facilities like the pool and sauna being well-maintained. Occasional lapses in housekeeping service are noted but do not detract significantly from the general perception of a clean environment.
Staff members are frequently described as friendly, helpful and professional, contributing positively to guests' overall experiences. Despite a few criticisms of language barriers and occasional unfriendliness, the consensus highlights excellent service.
Free Wi-Fi is another appreciated amenity, praised for its reliability and speed, despite a few instances of slow connections.
The gym facilities receive mixed reviews. Guests appreciate the availability but desire more variety in equipment beyond ellipticals and treadmills. The pool, particularly favored by families, is generally liked for its serene atmosphere and fun factor for children, although some guests find the water temperature too cold.
Parking options, including free outdoor and paid underground spaces, add to the hotel's convenience. Challenges include limited space availability and high parking fees, but many guests find the arrangements satisfactory.
Families regard Holiday Inn Lübeck as a top choice with spacious family rooms and a child-friendly environment. Children enjoy the pool and the thoughtful design of the accommodations and parents appreciate the welcoming staff and complimentary meals for kids.
Overall, Holiday Inn Lübeck provides a comfortable, well-located base for exploring Lübeck with standout amenities and service that cater to both solo travelers and families.
Hotel Taking Steps Towards Sustainability
Holiday Inn Lübeck has received TourCert and BREEAM certifications, being the first hotel in Schleswig-Holstein to receive the latter. They focus on avoiding food waste by using an intelligent waste scale to monitor discarded food and adjust orders accordingly.
Dog Friendly Hotel
This hotel offers a swimming pool and views of the mountain. It is pet-friendly, ensuring a comfortable stay for you and your dog.
Hotel with Swimming Pool
This 4-star superior hotel offers an indoor pool and an on-site health and fitness center. It's conveniently located near the medieval heart of Lübeck.
Indoor Pool
Hotel with Parking
This hotel is listed as having parking facilities for guests.
4-Star Hotel
This 4-star superior hotel is a short walk from Lübeck's medieval city center and offers an indoor pool, an on-site spa and fitness center, and free WiFi. The air-conditioned rooms feature a TV and guests have consistently praised the helpful staff, delicious breakfast and convenient location.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Holiday Inn Lübeck by IHG, has garnered an abundance of praise for its exceptional location, making it a favored choice for travelers eager to explore the charming city of Lübeck. Nestled conveniently near the old town, the hotel offers an ideal starting point for those who wish to delve into the historic and cultural heart of the city. Only a few minutes' walk from the city center, guests can easily access the beautiful old town and its myriad attractions on foot.
The hotel's proximity to the city's main sights, such as the Lübeck Museum and the Hanseatic Museum, is frequently highlighted as a significant advantage. For those relying on public transport, the bus stop right in front of the hotel ensures that the entirety of Lübeck and its surroundings are within easy reach, further enhancing its appeal.
Additionally, the well-appointed facilities, including a swimming pool and family-friendly amenities, contribute to a comfortable and enjoyable stay, whether guests are visiting for a short vacation or an extended trip. The serene yet central location allows for a quiet retreat while still being close to the bustling city life.
Parking convenience adds to the hotel’s appeal, making it an excellent choice for those traveling by car. The blend of an optimal location, superb facilities and accessibility ensures that visitors can fully immerse themselves in the enchanting old town of Lübeck with ease. Overall, the strategic location of Holiday Inn Lübeck makes it a standout option for anyone looking to explore this historic city.
The breakfast experience at Holiday Inn Lübeck by IHG, has garnered widespread appreciation from guests, who frequently highlight the extensive and varied offerings. Guests consistently describe the breakfast as very good, delicious and plentiful with many noting the impressive selection and the high quality of the food. The attention to detail in presentation and variety is praised with options catering to different dietary preferences, including some gluten-free choices.
Several reviews emphasize the friendly and attentive service that complements the dining experience, contributing to a positive start to the day. Specific mentions of hot dishes, fresh fruit, “real” rolls and the availability of fried eggs upon request add to the allure. The breakfast buffet is noted for being well-stocked and frequently replenished, ensuring that options remain abundant.
However, there are a few criticisms. Some guests feel that the price of the breakfast is on the higher side and not always justified by the selection available. There are also mentions of room for improvement in the variety and quality of organic, vegetarian and vegan options. Occasional comments about crowded dining areas and quickly depleted items suggest a need for better management during peak times.
Overall, the breakfast at Holiday Inn Lübeck is viewed as a highlight by most guests, offering a substantial and enjoyable spread that enhances the overall stay.
Holiday Inn Lübeck offers a mixed dining experience according to guest reviews. The hotel's restaurant, Kochwerk, received praise for its delicious food, cozy atmosphere and attentive staff, making it a recommended spot for dinner. Many guests enjoyed the rich and tasty breakfast buffet and the desserts ordered to rooms were well-received. The bar also received positive feedback for its good selection of cocktails and overall ambiance.
However, some guests faced inconveniences due to the restaurant's limited operating hours, particularly its closure on Sundays and Mondays. There were instances when the restaurant was closed early, leaving guests to explore local dining options instead. The dinner buffet had mixed reviews with some finding it delicious while others felt it was overpriced or lackluster. Although the food and service generally met expectations, a few guests were disappointed with the quality and value.
Overall, despite some operational hiccups, the hotel's dining options were mostly well-regarded, especially for those who managed to dine at Kochwerk or the lobby bar.
The reviews of the Holiday Inn Lübeck by IHG, indicate a strong positive consensus about the quality and design of the rooms. Guests frequently noted that the rooms are beautifully decorated, modern and spacious with ample detail put into their furnishings. Many appreciated the amenities such as comfortable beds, effective air conditioning, Nespresso machines and large, well-equipped bathrooms.
Cleanliness is a highlight with numerous comments stressing how the rooms and hotel areas are meticulously maintained. Guests found the rooms to be cozy and well-furnished, which contributed to a comfortable stay. The availability of large family rooms was also a notable advantage for those traveling with children or pets.
However, not all feedback was entirely positive. A recurring issue for some guests was the size of certain rooms, particularly when accommodating multiple people with several mentioning that the rooms felt cramped. There were also mentions of rooms being dark due to small windows or insufficient lighting. Noise was another concern, especially for rooms located close to the elevator or the street, as well as reports of poor sound insulation.
Despite these minor drawbacks, most guests found the rooms satisfactory overall, enjoying the modern facilities and the clean, inviting atmosphere. Many reviews praised the spaciousness and cleanliness, indicating a generally pleasant experience at the hotel. This suggests that while there are areas for improvement, the Holiday Inn Lübeck largely meets and often exceeds guest expectations, making it a favorable choice for a comfortable and modern stay.
Holiday Inn Lübeck by IHG, has garnered generally positive reviews about its beds, highlighting comfort and cleanliness as notable aspects. Numerous guests found the beds to be very comfortable, cozy and conducive to a good night's sleep. Many appreciated the firmness of the mattresses, commenting on the excellent sleep quality and supportive bedding provided. The presence of large beds, such as king-size and queen-size options, added to the positive experience for many.
However, not all feedback was favorable. Several guests noted the beds could be a bit longer and the double beds were sometimes too narrow, making them less ideal for families or couples. Some reviews mentioned that the beds were a bit hard or too soft, indicating variability in mattress preferences. There were also comments about the extra beds, which were often described as uncomfortable or subpar with thin mattresses and inadequate bedding.
Issues with bedding specifics were also reported, such as thin duvets and bed sheets and double beds often having only one duvet. Despite these concerns, the overall sentiment remained positive as many guests were satisfied with the comfort and cleanliness of the beds, contributing to a pleasant stay at the hotel.
Guests of the Holiday Inn Lübeck by IHG, have shared numerous reviews focusing on the cleanliness of the hotel. A substantial majority of the feedback highlights positive aspects with many mentioning that the rooms were very clean, modern and tidy. Visitors commended the overall cleanliness of the hotel, describing it as well-maintained, fresh and orderly. The facilities, including the pool and sauna, were also appreciated for their cleanliness.
However, while the general sentiment is favorable, there were a few areas needing improvement. Some guests reported superficial cleaning and occasional lapses, such as dirty carpets, unclean bathrooms and leftover trash from previous occupants. Concerns about inconsistency in the housekeeping service were noted with some guests pointing out that cleaning did not always occur daily or only happened upon request.
Despite these critiques, the majority of guests found the hotel to be exceptionally clean with well-decorated and beautifully furnished rooms contributing to a positive stay. The hotel staff were frequently described as friendly and smiling, further enhancing the welcoming atmosphere. Overall, while there are opportunities for improvement in certain aspects of housekeeping, most guests left with a strong impression of cleanliness and comfort.
The staff at Holiday Inn Lübeck by IHG, receives notable praise for their friendliness, helpfulness and professionalism. Guests frequently commend the reception, bar and restaurant staff for their warm and welcoming demeanor. The cleaning and room service teams are also highlighted for their politeness and attentive service. Despite some criticisms of unhelpfulness, language barriers and occasional unfriendliness, the general consensus portrays the staff as accommodating and service-oriented. The overall positive interactions with the staff contribute significantly to guests' satisfaction during their stay.
Many guests have highlighted the availability of free Wi-Fi at Holiday Inn Lübeck by IHG, which seems to be a notable perk. The general consensus is that the Wi-Fi is fast and reliable with several mentions of it working very well throughout the property. There’s positive feedback about the internet connection in rooms, describing it as seemingly fine and reliable. Public Wi-Fi is also a plus with availability throughout the hotel.
That said, not all guests had an ideal experience. A few noted that the Wi-Fi was sometimes slow and there were occasional issues with the internet not working well all the time. Despite these occasional glitches, the overall sentiment leaned positively towards the complimentary and widely accessible internet services provided.
The fitness facilities at the Holiday Inn Lübeck by IHG, have received mixed reviews from guests. While some appreciated the availability of a fitness room and found the gym area to be very good or top-notch, others felt that it was too small and sparsely furnished. Many pointed out the limited equipment with a focus primarily on ellipticals and treadmills and expressed a desire for more variety, including weights. Despite these shortcomings, guests did highlight the added benefit of free access to the fitness room and pool and some were pleased with the overall wellness area and the sauna. Overall, while the gym provides basic workout options, it may not meet the expectations of those looking for a more comprehensive fitness experience.
The pool at Holiday Inn Lübeck by IHG, garners generally positive feedback from guests who appreciate its inclusion as a feature of the hotel. Many describe the pool as beautiful, nice and well-maintained with a peaceful atmosphere that enhances the relaxation experience. Families particularly enjoy the pool with children finding it entertaining and fun.
The pool area is complemented by sauna facilities, which guests have also found to be great, enhancing the overall spa-like ambiance. The pool is indoor, adding the convenience of usage regardless of weather conditions and it stays open until late in the evening, which many guests find convenient.
However, some practical concerns arise from the reviews. The water temperature is frequently mentioned as being on the colder side and this has affected the comfort level for several guests. There are also mentions of the pool being crowded at times, which can detract from the serene experience. The pool's location in the basement and the sometimes dark ambiance of the area are noted by some guests.
In conclusion, the pool at this hotel is a valued feature, especially for families, but considerations about water temperature and crowded periods are notable points for improvement.
The Holiday Inn Lübeck by IHG, offers a mix of parking options that cater to a variety of guests' needs. Many reviews highlight the availability of parking, both on-site and in the surrounding areas with an emphasis on free parking spaces being a significant advantage. Guests appreciate the convenience of having different parking choices including outdoor and underground parking. The parking area is often described as clean and well-maintained with some praising the ease of finding a spot.
However, there are some challenges. While free parking is available, spaces can be limited and sometimes scarce, especially in the late afternoon. This has led to difficulties in securing a spot, particularly in the hotel's underground garage which is noted for its tight spaces and limited capacity. Some guests find the parking charges, often around €14 to €18 per day, to be on the higher side. Despite these costs, many found the fees within reasonable limits considering the secured and covered nature of the parking facilities.
Overall, guests find the parking situation at the hotel generally satisfactory due to the multiple options available, but those driving in might benefit from arriving early to secure a free space or be prepared to incur additional costs for guaranteed parking in the underground garage.
Holiday Inn Lübeck is highly regarded as a family-friendly hotel, making it an ideal choice for guests traveling with children. Many reviews highlight the spacious family rooms, which are appreciated for their practicality and comfort, easily accommodating up to four people. Families have noted that both children and adults had a great time with kids especially loving the pool and enjoying the separate sleeping compartments designed just for them.
The hotel's family-friendly atmosphere is evident with numerous positive mentions of the accommodating and child-friendly staff. The hotel's environments and activities are designed to keep children entertained, ensuring a delightful stay for the entire family. The complimentary meals for children in the hotel restaurant are a valued perk.
However, there are a few points to be aware of. Some reviews mention that the pool can be small for the number of children using it and that noise from other kids can sometimes be disruptive. Additionally, while the family rooms are generally spacious and well-equipped, there were occasional comments about the rooms feeling too small or the children's area not being fully enclosed, leading to noise traveling between rooms.
Overall, Holiday Inn Lübeck stands out as a great destination for a family vacation, offering a range of amenities and thoughtful touches that cater specifically to families, ensuring both convenience and enjoyment during their stay.
Holiday Inn Lübeck by IHG, has drawn mixed reviews regarding its four-star rating. Some guests believe the hotel maintains a good standard, fitting for a four-star designation, highlighting it as a legit four-star hotel. However, a considerable number of reviews assert that the hotel falls short of the expectations set by its rating.
The rooms and services have been points of contention. While marketed as a four-star establishment, many guests feel that the quality of the rooms and facilities do not match this standard, likening it more to a three-star experience. Issues such as inconsistent service, subpar breakfast offerings and inadequate room amenities like dark bedside lamps and average quality jams have been noted. Additionally, there appears to be a lack of flexibility in pricing, which is uncommon for superior four-star hotels.
The hotel's facilities and services have been described as better than a few other four-star hotels but lacking when compared to the complete services typically provided by hotels in this class. Some guests have expressed that the hotel is more suitable for business stays rather than luxurious leisure experiences.
Overall, while there are aspects of Holiday Inn Lübeck that support its four-star rating, there are notable areas where it does not meet the high standards expected. The experiences shared suggest it may more accurately fit the profile of a three-star hotel despite its four-star claims.
Located centrally in Lübeck, the Holiday Inn Lübeck by IHG, caters well to business travelers. Its key strengths include a convenient location ideal for business trips and functional amenities designed with business needs in mind. The hotel offers efficient front desk services, ensuring fast check-in and check-out processes. Rooms are equipped with desks and other necessary equipment, enhancing productivity during stays.
The hotel is recommended for those on business trips or traveling in groups for business purposes. It provides some business amenities and has facilities suitable for business stays. However, it’s noted that there may be limited business services and occasional issues with business communications and booking through the IHG app.
Despite these limitations, the hotel remains a reasonably priced option with nice facilities for business travelers. Its design and standard furnishings further underline its suitability for business guests, making it a recommended choice for a business stay in the city.
The indoor pool at the Holiday Inn Lübeck frequently receives positive mentions from guests. Many highlight the beautiful and modern design of the pool, describing it as a pleasant and inviting feature of the hotel. Guests appreciate the well-maintained cleanliness and the pleasant atmosphere created by the quiet and nicely lit environment. The pool is well-fitted in terms of temperature, though there are mixed comments on whether it is too hot or too cold. Families enjoy the fact that the pool is child-friendly, although some note that at times it can become overcrowded with kids. It's noteworthy that the pool operates from early morning until late evening, offering flexibility for guests to relax and cool off after a long day. While some guests mention the small size of the pool and occasional overcrowding, the overall consensus is that the indoor pool is a highlight and a valuable amenity provided by the hotel.
Holiday Inn Lübeck has gained recognition as a desirable destination for honeymooners. The hotel offers suites specifically designed for honeymoon stays, ensuring an atmosphere of spacious, modern decor that appeals to newlyweds. Many guests note the beautiful decor that enhances the overall experience. Various suites are provided that cater to honeymoon needs, allowing couples to experience remarkable events tailored just for them. Undoubtedly, this makes the hotel highly recommended for honeymoon tours and an ideal choice for couples seeking a memorable start to their married life.
Holiday Inn Lübeck by IHG offers a charming setting that caters to those seeking a romantic getaway. Guests appreciate the king-size beds and the beautiful decor found both in the rooms and the lobby, which contribute to the inviting ambiance. The hotel boasts a lovely terrace perfect for lingering on pleasant summer evenings. The restaurant enhances the romantic atmosphere with its appealing setting. Specially prepared private surprises add a nice romantic touch to the stay, making the experience quite enchanting and ideal for couples. A romantic view further amplifies the charm of the hotel, even though some reviews did not specifically highlight romance.
Holiday Inn Lübeck by IHG, is a notable choice for those traveling with their furry companions. The hotel has garnered high praise for its dog-friendly facilities and services. Upon arrival, dogs are warmly welcomed and provisions such as a resting place, bed, blanket and bowls for food and water are thoughtfully arranged. Tasty treats are also available for four-legged guests, ensuring they feel right at home.
The hotel's dog-friendly policies are evident as pets are allowed in various areas, including the breakfast room, making it convenient for pet owners. Guests have appreciated the first-class care their pets received, often commenting on the exceptional comfort and amenities provided for their dogs. The hotel is described as very accommodating towards pet travelers, making it an excellent option for families and those with pets.
However, some reviews mention that the presence of many dogs can lead to occasional noise disturbances, such as barking in the rooms. Despite this, the overall sentiment is overwhelmingly positive with guests highly recommending the hotel for dog owners. The general consensus is that pets are not only accepted but treated exceptionally well, making Holiday Inn Lübeck a top pick for those traveling with animals.
Location Show Map
Location
The hotel's proximity to the city's main sights, such as the Lübeck Museum and the Hanseatic Museum, is frequently highlighted as a significant advantage. For those relying on public transport, the bus stop right in front of the hotel ensures that the entirety of Lübeck and its surroundings are within easy reach, further enhancing its appeal.
Additionally, the well-appointed facilities, including a swimming pool and family-friendly amenities, contribute to a comfortable and enjoyable stay, whether guests are visiting for a short vacation or an extended trip. The serene yet central location allows for a quiet retreat while still being close to the bustling city life.
Parking convenience adds to the hotel’s appeal, making it an excellent choice for those traveling by car. The blend of an optimal location, superb facilities and accessibility ensures that visitors can fully immerse themselves in the enchanting old town of Lübeck with ease. Overall, the strategic location of Holiday Inn Lübeck makes it a standout option for anyone looking to explore this historic city.
Breakfast
Several reviews emphasize the friendly and attentive service that complements the dining experience, contributing to a positive start to the day. Specific mentions of hot dishes, fresh fruit, “real” rolls and the availability of fried eggs upon request add to the allure. The breakfast buffet is noted for being well-stocked and frequently replenished, ensuring that options remain abundant.
However, there are a few criticisms. Some guests feel that the price of the breakfast is on the higher side and not always justified by the selection available. There are also mentions of room for improvement in the variety and quality of organic, vegetarian and vegan options. Occasional comments about crowded dining areas and quickly depleted items suggest a need for better management during peak times.
Overall, the breakfast at Holiday Inn Lübeck is viewed as a highlight by most guests, offering a substantial and enjoyable spread that enhances the overall stay.
Dinner
However, some guests faced inconveniences due to the restaurant's limited operating hours, particularly its closure on Sundays and Mondays. There were instances when the restaurant was closed early, leaving guests to explore local dining options instead. The dinner buffet had mixed reviews with some finding it delicious while others felt it was overpriced or lackluster. Although the food and service generally met expectations, a few guests were disappointed with the quality and value.
Overall, despite some operational hiccups, the hotel's dining options were mostly well-regarded, especially for those who managed to dine at Kochwerk or the lobby bar.
Rooms
Cleanliness is a highlight with numerous comments stressing how the rooms and hotel areas are meticulously maintained. Guests found the rooms to be cozy and well-furnished, which contributed to a comfortable stay. The availability of large family rooms was also a notable advantage for those traveling with children or pets.
However, not all feedback was entirely positive. A recurring issue for some guests was the size of certain rooms, particularly when accommodating multiple people with several mentioning that the rooms felt cramped. There were also mentions of rooms being dark due to small windows or insufficient lighting. Noise was another concern, especially for rooms located close to the elevator or the street, as well as reports of poor sound insulation.
Despite these minor drawbacks, most guests found the rooms satisfactory overall, enjoying the modern facilities and the clean, inviting atmosphere. Many reviews praised the spaciousness and cleanliness, indicating a generally pleasant experience at the hotel. This suggests that while there are areas for improvement, the Holiday Inn Lübeck largely meets and often exceeds guest expectations, making it a favorable choice for a comfortable and modern stay.
Beds
However, not all feedback was favorable. Several guests noted the beds could be a bit longer and the double beds were sometimes too narrow, making them less ideal for families or couples. Some reviews mentioned that the beds were a bit hard or too soft, indicating variability in mattress preferences. There were also comments about the extra beds, which were often described as uncomfortable or subpar with thin mattresses and inadequate bedding.
Issues with bedding specifics were also reported, such as thin duvets and bed sheets and double beds often having only one duvet. Despite these concerns, the overall sentiment remained positive as many guests were satisfied with the comfort and cleanliness of the beds, contributing to a pleasant stay at the hotel.
Cleanliness
However, while the general sentiment is favorable, there were a few areas needing improvement. Some guests reported superficial cleaning and occasional lapses, such as dirty carpets, unclean bathrooms and leftover trash from previous occupants. Concerns about inconsistency in the housekeeping service were noted with some guests pointing out that cleaning did not always occur daily or only happened upon request.
Despite these critiques, the majority of guests found the hotel to be exceptionally clean with well-decorated and beautifully furnished rooms contributing to a positive stay. The hotel staff were frequently described as friendly and smiling, further enhancing the welcoming atmosphere. Overall, while there are opportunities for improvement in certain aspects of housekeeping, most guests left with a strong impression of cleanliness and comfort.
Staff
Wi-Fi
That said, not all guests had an ideal experience. A few noted that the Wi-Fi was sometimes slow and there were occasional issues with the internet not working well all the time. Despite these occasional glitches, the overall sentiment leaned positively towards the complimentary and widely accessible internet services provided.
Gym
Pool
The pool area is complemented by sauna facilities, which guests have also found to be great, enhancing the overall spa-like ambiance. The pool is indoor, adding the convenience of usage regardless of weather conditions and it stays open until late in the evening, which many guests find convenient.
However, some practical concerns arise from the reviews. The water temperature is frequently mentioned as being on the colder side and this has affected the comfort level for several guests. There are also mentions of the pool being crowded at times, which can detract from the serene experience. The pool's location in the basement and the sometimes dark ambiance of the area are noted by some guests.
In conclusion, the pool at this hotel is a valued feature, especially for families, but considerations about water temperature and crowded periods are notable points for improvement.
Parking
However, there are some challenges. While free parking is available, spaces can be limited and sometimes scarce, especially in the late afternoon. This has led to difficulties in securing a spot, particularly in the hotel's underground garage which is noted for its tight spaces and limited capacity. Some guests find the parking charges, often around €14 to €18 per day, to be on the higher side. Despite these costs, many found the fees within reasonable limits considering the secured and covered nature of the parking facilities.
Overall, guests find the parking situation at the hotel generally satisfactory due to the multiple options available, but those driving in might benefit from arriving early to secure a free space or be prepared to incur additional costs for guaranteed parking in the underground garage.
Family
The hotel's family-friendly atmosphere is evident with numerous positive mentions of the accommodating and child-friendly staff. The hotel's environments and activities are designed to keep children entertained, ensuring a delightful stay for the entire family. The complimentary meals for children in the hotel restaurant are a valued perk.
However, there are a few points to be aware of. Some reviews mention that the pool can be small for the number of children using it and that noise from other kids can sometimes be disruptive. Additionally, while the family rooms are generally spacious and well-equipped, there were occasional comments about the rooms feeling too small or the children's area not being fully enclosed, leading to noise traveling between rooms.
Overall, Holiday Inn Lübeck stands out as a great destination for a family vacation, offering a range of amenities and thoughtful touches that cater specifically to families, ensuring both convenience and enjoyment during their stay.
4 Star
The rooms and services have been points of contention. While marketed as a four-star establishment, many guests feel that the quality of the rooms and facilities do not match this standard, likening it more to a three-star experience. Issues such as inconsistent service, subpar breakfast offerings and inadequate room amenities like dark bedside lamps and average quality jams have been noted. Additionally, there appears to be a lack of flexibility in pricing, which is uncommon for superior four-star hotels.
The hotel's facilities and services have been described as better than a few other four-star hotels but lacking when compared to the complete services typically provided by hotels in this class. Some guests have expressed that the hotel is more suitable for business stays rather than luxurious leisure experiences.
Overall, while there are aspects of Holiday Inn Lübeck that support its four-star rating, there are notable areas where it does not meet the high standards expected. The experiences shared suggest it may more accurately fit the profile of a three-star hotel despite its four-star claims.
Business
The hotel is recommended for those on business trips or traveling in groups for business purposes. It provides some business amenities and has facilities suitable for business stays. However, it’s noted that there may be limited business services and occasional issues with business communications and booking through the IHG app.
Despite these limitations, the hotel remains a reasonably priced option with nice facilities for business travelers. Its design and standard furnishings further underline its suitability for business guests, making it a recommended choice for a business stay in the city.
Indoor Pool
Honeymoon
Romantic
Dog Friendly
The hotel's dog-friendly policies are evident as pets are allowed in various areas, including the breakfast room, making it convenient for pet owners. Guests have appreciated the first-class care their pets received, often commenting on the exceptional comfort and amenities provided for their dogs. The hotel is described as very accommodating towards pet travelers, making it an excellent option for families and those with pets.
However, some reviews mention that the presence of many dogs can lead to occasional noise disturbances, such as barking in the rooms. Despite this, the overall sentiment is overwhelmingly positive with guests highly recommending the hotel for dog owners. The general consensus is that pets are not only accepted but treated exceptionally well, making Holiday Inn Lübeck a top pick for those traveling with animals.
Yes, Holiday Inn Lübeck by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Lübeck by IHG.
Yes, Holiday Inn Lübeck by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Lübeck by IHG.
Yes, Holiday Inn Lübeck by IHG has a gym.
Location Show Map
More Options
